Park Inn Cardiff North, Cardiff

Circle Way East, Llanedeyrn, Cardiff, CF23 9XF
3

Ideally located modern 3 star hotel situated just 4 miles from Cardiff City centre on the a48. 132 en-suite bedrooms designed for comfort and convenience. ... more

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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
6/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 5/10 Lee ( Solo business traveller) 

    from Liverpool , GB  on  July 19, 2008

    "Overall not a very pleasant experience. The young staff where pleasant enough but the overall service experience was poor. To have added £11.50 for breakfast made the hotel not good value for money. There are other hotels available in the area of a higher standard for the same money." (108090910)

    The staff although exstremely young and ineparienced where friendly enough.

    The room was basic and where in extreme need of redecorating. The walls where dirty. I took a shower when I arrived and again the next morning but had only been provided with one towel so needed to use a dirty and damp towel the second time. I was under the impression I had booked B&B, when I tried to get in the restaraunt the next morning I was told I was not eligible for breakfast and would be charged £11.50. I said I only wanted tea and toast but was given a blank look and told again that breakfast was £11.50 I declined. I asked about internet access in the room and was told it was £6.00 for one hour and £11 odd for 24 hours. The £6 covered 1 hour from when you logged in whether you had used it or not. Again I declined.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  August 27, 2008

    "Romm could have been cleaner. Needed new carpet and to be painted. bar stFF were excellent" (97885769)

  • 3/10 Karen ( Group of work colleagues) 

    from Lymm , GB  on  August 26, 2008

    "Would never stay again. I stay in a variety of hotels and b+bs for business and pleasure and this is the worst room I have ever stayed in. It wasn't just us, we were staying with friends and their opinion was the same as ours." (97681814)

    Room was in such a bad state of repair I took pictures. Wallpaper ripped and peeling of the walls/stained and marked. Shower took at good 5 mins to heat up (waste of water) then it was impossible to control temperature. Bathroom shabby with sealant coming of fixtures. Doors damaged. Breakfast wasn't part of the deal and was £11.50 on top. Due to the state of the room, I didn't want to try the breakfast if it was to the same standard.

  • 3/10 John ( Family with young children) 

    from London , GB  on  August 26, 2008

    "This was a place to sleep when we had no other option. It would only be under these circumstances I would stay here again." (107184378)

    Fast check-out. Clean.

    No one answered the hotel phone for several hours on the afternoon we were arriving and trying to get in touch. No one at reception desk for about 10 min when we arrived. Check in very slow. Key didn't work after two attempts to get it right. Only one bath towel for a double-occupancy twin room. Wake-up call requested on check-in was not made. Extraordinarily expensive for what it was - £159 for one night in sub-standard accommodation with poor service.

  • 3/10 Chris ( Same sex couple) 

    from Poole , GB  on  August 26, 2008

    "overall we were disappointed with the money we were charged to stay at your hotel generally because of the poor conditon of both the room & public areas." (107203548)

    The room was clean

    The room/hotel decor and fittings were beginning to show their age

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  August 26, 2008

    "It kept me dry for the night, that was about it though!" (107258545)

    Staff are polite and helpful.

    Very expensive for the room I had. Very basic room, although neat and tidy, really needed a good clean.

  • 7/10 Anonymous ( Group of adult friends) 

    on  August 12, 2008

    "We enjoyed our stay but it had not been my intention to have to supervise my teenage son while he was swimming in the small pool." (107162867)

    Drunken guests careering down the corridor in the early hours knocking on and throwing bags of towels at doors spoiled an otherwise good stay. A spot of personality wouldn't have harmed the receptionist and our waiter in the restaurant. They both looked and acted as if they were bored stiff - they probably were, but it would have been nice to have put on a show for the guests. It would have been of help to us if the website had stated that under 16s couldn't use the pool without a parent being in attendance. Also that the gym is not available to under 16s. I booked the hotel because of the pool only to find that my 5ft 11in 14 year old was classified the same as a toddler.

  • 3/10 Anonymous ( Group of adult friends) 

    on  August 10, 2008

    "According to the offer too expensive" (97904240)

    Easy to find, a good location, enough car-parking places at no aditional cost, kindness if the stuff

    paying in advance, dirty cups, knives, forks, spoons, bad milk, extremely poor equipment (no minibar, bad shower, no sef, voices through the walls...)

  • 5/10 Anonymous ( Solo business traveller) 

    on  August 8, 2008

    The worst room service I have ever had in my life.

  • 7/10 Anonymous ( Family with older children) 

    on  July 15, 2008

    "as above - hotel would have been fine if sleep could have been achieved- prior warning of other guests would have booked elsewhere" (108097098)

    nice swimmimming pool- most staff very pleasant

    should have been made aware of hen parties no sleep achieved due to excesseive noise outside my room- chased individuals off - daughter therefore had poor judo contest due to being so tired- whole point of journey! waste of our time

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  July 14, 2008

    "What should have been a restful stay turned out to be quite stressful." (108014002)

    Breakfast was very poor; it was not what I ordered and certainly not worth £11.50. As a woman travelling on my own, I felt unsafe having a locked door between my room and the next room - I assume that the room was originally a family room with two bedrooms. Also, on my last night, the duty manager had to be called to a man knocking and shouting at the door to the room next to mine - once again I felt unsafe.

  • 8/10 Paul ( Mature couple) 

    from Torpoint, cornwall , GB  on  June 19, 2008

    "Very nice Hotel, but expensive if unlucky." (97192305)

    Good location. Room was very nice with a very comfortable king size bed.

    Not a great example of value for money. The room was booked in December 2007 at a cost of £155, although a week before our visit a similar room for the following week could have been booked for £75. Beware of inflated charges. The breakfast was excellent but expensive at £11.50 per person, irrespective of whether Full English or Continental.

  • 7/10 Anonymous ( Mature couple) 

    on  June 18, 2008

    "This hotel has great potential, quiet location,close to bus service into Cardiff central.All things considered not a bad weekend." (97526204)

    Decent 3 nights stay, slept well,restuarant staff friendly,reception staff quite helpfull

    Slightly tired looking hotel, paint peeling off walls,tiles missing in bathroom,etc.

  • 8/10 Anonymous ( Family with older children) 

    on  June 11, 2008

    "Okay place to stay, we got it fairly cheaply so were pretty happy. To get to this hotel take the number 57/58 bus it is really easy, stops just round the corner, and only costs about 2 pound." (99163411)

    Pool was great, the had a small kids pool which was lovely.

    No fridge in room and the room was really hot.

  • 5/10 Anonymous ( Mature couple) 

    on  June 3, 2008

    "As i said the hotel needs refurbishment this is not a hotel I would wish to stay at again due to the large rowdy groups you seem to attract. You must have offered them a better package we had because we paid full price for a substandard hotel! " (97246211)

    The staff were excellent and you couldn't fault their customer service.

    The hotel is in need of desparate refurbishment. The clientele left a lot to be desired. We had to request a room move due to a group of lads determined to have a good time for 2 nights who subsequently woke us up on their return at 3 a.m. and didn't quieten down until the day time, only to start again at 4p.m. We were moved!!! We also had a hockey team of girls who were running around the hotel and through the corridors - does no-one know how to close a door these days??

  • 4/10 Roy ( Group of adult friends) 

    from Bango , GB  on  May 28, 2008

    "We paid £155 for one night's accomodation which did not include breakfast. This was clearly overpriced for the standard of accomodation and location." (97575542)

    The bar stayed open late.

    The hotel was located a significant distance from the centre of Cardiff. We sampled lunch but were disappointed both with the choice and the quality.

  • 4/10 Des ( Group of adult friends) 

    from Cork , IE  on  May 28, 2008

    "swimming pool just okay" (97880623)

    expensive/overpriced,dirty

  • 9/10 Paul ( Family with older children) 

    from Bedfont , GB  on  May 10, 2008

    "Overall the hotel experience was as I would expect from a hotel of this sort. I found the atmosphere relaxing but professional." (97848496)

    The hotel was clean,well maintened and value for money. The staff were helpfull and curtious.

    The serving staff at breakfast were sulkey and sourfaced, not the welcome one has come to expect from hotel staff

  • 3/10 Anonymous ( Solo business traveller) 

    on  May 9, 2008

    "Wont be going back" (97519571)

    Staff in the food hall where good.

  • 7/10 Katherine ( Family with older children) 

    from Leeds , GB  on  May 9, 2008

    "I had read previous comments posted and was really concerned about what we'd booked. I checked they had my booking and when we arrived everything was fine. Although we couldn't put or bags in the rooms at 12:00 when we arrived, they checked us in without any issues. All we had to do when we got tback was get our key. The rooms are fine, a little tierd, but nothing as bad as some of these posts. This hotel is outside Cardiff, not sure if people have commented about the Park Inn based in the centre. On Sunday morning, we went and used the swimming pool and other facilties. All OK Didn't have breakfast but drove 5 mins up the A48 to the large Tescos. I have booked again next Bank Hol weekend for the Rugby League Weekend at the Millenium Stadium!!" (97910021)

    Easy access off the motorway then reasonable fair (10mins) Taxi straight into Cardiff £7 - £10

    Delivery van at 07:30 making too much noise

  • 6/10 Anonymous ( Mature couple) 

    on  May 8, 2008

    Close proximity to Cardiff

    Lacked atmosphere and although quality of food was good the menu was aimed at arestourant clientele who then had to eat in a cafeteria style facility

  • 2/10 Asim ( Solo leisure traveller) 

    from Cardiff , GB  on  May 5, 2008

    "receptionist had attitude on arrival told me to come back at 3 when states check in is at 2pm, she didnt even consider that i had arrived and it was not my mistake that i was told at 2pm she could of told me to sit while they get the room ready but she was happy for me to walk out the door and come back in an hour, the bedsheets had blood on them like if it was someones period so only noticed when i was going sleep which was late so had to pull the bed apart, there was no tea/coffee facility, shower was totally useless because she couldnt turn the knozzle any way or even have cool water coming out it was jus boiling hot water or freezing cold water nothing in between, the matress was totally useless it just sank into the floor........overall it was a lousy hotel and i would never use it myself or recommend it again and believe me half of the things i havent even got time to write about them." (97816631)

    everything from start to finish, i hav a very bad experience

  • 7/10 Anonymous ( Solo business traveller) 

    on  April 26, 2008

    Easy to find, good breakfast, friendly staff

    I chose it because of the pool and gym facilities, but the pool was poorly maintained - a lot of static water on the floor and I had to walk through the gym reception to the changing rooms. I didn't stay in very long. In my room, The bathroom smelt 'used', ie not fresh and clean. I was glad I was only there for one night

  • 8/10 Anonymous ( Solo business traveller) 

    on  April 22, 2008

    The locality.

    The TV was a bit oudated and small. There were few complimentary tea/coffee and no biscuits. The food menu was varied but expensive although very nice. Furthermore the breakfast was not included and was £11.50!

  • 8/10 Janet ( Mature couple) 

    from Redruth , GB  on  April 16, 2008

    "The facilities appeared to be used by non-residents? Therefore there was a lot of noise during the day. We disliked walking past people smoking outside the main entrance. We suffered a lot of disturbance ( shouting and banging) from residents in the rooms above or close to our own room who continued to wake us throughout the night. The car park situated immediatley in front of the rooms is a disturbance at night." (97499517)

    The rooms are well furnished and clean and comfortable.

    The bed was far to springy and uncomfortable.

  • 6/10 Anonymous ( Solo business traveller) 

    on  April 11, 2008

    "Good value for money for one or two nights, but don't expect luxury! Hotel in general need of refurbishment. Good shower, but it filled the bath with water. Breakfast is very expensive if not included in rate." (97198107)

    Good location and easy access. Nice to have leisure facilities in a budget hotel.

    Gym was small, pool was dirty, food overpriced.

  • 8/10 Anonymous ( Mature couple) 

    on  April 1, 2008

    "This hotel we found to be a good 3star. The room was clean tidy and warm with plenty of hot water( the fastest bath fill up going). The breakfast choice ok but at £11.50 a high price to pay. Evening meal found to be good but lacking fresh veg (frozen used each evening) All staff were pleasent and helpful. ( Must commend the room maid for taking pride in her work)" (97739721)

    Clean, Tidy, Adequate for our needs

    None

  • 8/10 Alison ( Family with older children) 

    from Hants , GB  on  March 28, 2008

    easy check in room was ready early big enough for a family of four

    the shower was cold in the morning

  • 10/10 Charlotte ( Group of adult friends) 

    from Swindon , GB  on  March 27, 2008

    "we would like to thank all the staff at Park inn for accomdating our slightly noisey and sometimes difficult party. the staff were more than accomodating and friendly and at no point did we feel unwelcome." (97218456)

    the staff were excellent,so very helpful and friendly. the facilities were very good too, i liked the touch with the hairdryer.

    the price of breakfast which we did not partake in due to that reason. however everything else was absolutely brilliant.

  • 3/10 Mary ( Mature couple) 

    from Worcester , GB  on  March 26, 2008

    "Will not stay at this hotel again. Sloppy service at reception, rooms clean but basic, expected better for £120 a night without breakfast. Very, very overpriced." (97819930)

  • 6/10 Patrick james ( Solo business traveller) 

    from Plymouth , GB  on  March 23, 2008

    "a little inconvenienced but on the whole ok" (97051908)

    stayed before

    gym facilities not in full use tv reception poor on some channels and shower not as good as usual

  • 6/10 Ian ( Group of adult friends) 

    from Grantham , GB  on  March 21, 2008

    easy to find, convenient for City Centre, clean and tidy room, but vastly overpriced.

    the price

  • 6/10 Peter ( Mature couple) 

    from Bristol , GB  on  March 12, 2008

    Leisure facilities

    Window in the room wouldnt lock, Toilet rolls hadnt been replaced , television kept making buzzing noises, no free biscuits with the complimentary tea/coffee.

  • 8/10 Robert ( Young couple) 

    from Banstead , GB  on  March 12, 2008

    "To be honest I cant really fault anything, I was happy. I would be very critical to say anything as I would go back if needed!" (97201496)

    Very Comfortable Bed, warm inside the room, good Tv with some good channels.

    Could be more options on the TV!

  • 7/10 J ( Young couple) 

    from Northwood , GB  on  March 12, 2008

    Easy access.

    The bed was the worst I've ever had - anywhere.

  • 8/10 Susan ( Mature couple) 

    from Greenwich , GB  on  March 1, 2008

    "Both the bar menu and resteraunt menu are very good, this is my second visit in two years and it remains at a good level. The health and leisure facilities are of a good standard and staff very helpful." (97271556)

    Clean, spacious and well furnished

    The bed - it was appalling! The mattress left us clinging to the edges

  • 9/10 Michael ( Young couple) 

    from Wigan , GB  on  February 21, 2008

    "from check-in to check-out, the staff were very friendly and helpful. the lobby, bar area and the hotel in general had a very clean and pleasant appearance. although the gym and pool area is not the biggest, it is better than nothing for the price we paid. We thoroughly enjoyed our stay at this hotel and will definately book to stay there again. I know its each to their own, but we could not fault anything at the hotel (bar prices were about 50p/£1 dearer than the average pub/bar, there, one minor moan)." (97975962)

    the room was a good size, clean, tidy and the facilities on offer were excellent value for money.

    we did have a leaking kettle, but the staff were very quick to replace it. otherwise, all-in-all, very good.

  • 8/10 Anonymous ( Mature couple) 

    on  February 20, 2008

    Convenience to dual carriageway and easo fo parking

    Furnishings need updating - wallpaper,carpet on stairs coming loose; changing rooms should be closer to swimming pool

  • 6/10 Anonymous ( Young couple) 

    on  February 20, 2008

    The leisure facilities were good, and helped us relax, which was the purpose of our visit.

    The Valentines package, and the restaurant.

  • 7/10 Anonymous ( Family with older children) 

    on  February 19, 2008

    "easy to find. good parking facilities. Staff all friendly and breakfast was freshly cooked and very nice. However we were very dissappointed by the room. Apart from the damp and dirty blanket. I expected the room to be bigger then a normal sized room as it was advertised as a quadraple. I booked the room for my edlerly mother (75) myself and two teenage daughters - I had to arrange for one of my daughters to say with my cousin due to the room being two small for 4 adults." (97283195)

    towels and sheets were spotless & white.

    Large damp patch on the main bedroom wall. Blanket to bed was dirty. Even through there were plenty of wall lights the light produced by them was dull (including bathroom light)

  • 4/10 Margaret ( Mature couple) 

    from South shields , GB  on  February 15, 2008

    "The quality of the room should have been reflected in the price. We could have stayed elsewhere including breakfast for same price." (97474730)

    Very close to relatives

    Very poor standard of decor in room best way to describe tired. The TV viewing very poor pic quality bad. Old and in need of updating.

  • 7/10 Anonymous ( Solo business traveller) 

    on  February 14, 2008

    good value money

    nothing overly to dislike

  • 6/10 Jessica ( Family with older children) 

    from Hawkinge , GB  on  February 12, 2008

    "Adequate night stay!" (97443182)

    The bathroom wasn't close to main door, the beds were comfortable. The Breakfast was lovely.

    The decor was not very good, wall paper was peeling from the walls. Had room service, was not given all that was advertised with the meal. Very watery!. Over priced! Swimming pool was dirty. Tiles were missing from gacozi leaving gaps. Steam room, above outer door was covered in a powdery white, green mould. Toast machine at breakfast allowed the toast to go down the back. which was a pain as I ended up taking someone elses toast, very Embarrassing!

  • 7/10 Anonymous ( Solo business traveller) 

    on  February 11, 2008

    It was as described

    That trays of food from other peoples rooms service were left outside for many hours

  • 6/10 Anonymous ( Solo business traveller) 

    on  January 8, 2008

    Location ideal, pool facilities

    the Restaurant was closed so no food available in the hotel, including no room service. Breakfast was not served until 8 so not ideal for a business traveller

  • 8/10 Anonymous ( Young couple) 

    on  January 5, 2008

    Throughly enjoyed my stay, nice atmosphere and staff were really helpful.

  • 8/10 Anonymous ( Solo business traveller) 

    on  December 24, 2007

    gym and pool facilities

    internet price and food prices where VERY expensive compared with similar service at other hotels

  • 6/10 Anonymous ( Group of adult friends) 

    on  December 21, 2007

    Close to city centre. Direct line to taxi service, even at busy time only had to wait for 15 minutes.

  • 6/10 Darren ( Group of adult friends) 

    from Fareham , GB  on  December 6, 2007

    "I would like to praise the staff highly for trying to better our stay. The main downside was the bed. This is such a fundamental point of a hotel to be getting wrong. our room number was 308." (97748426)

    the check in boy was very good

    the bed was terrible. it was so overused that is would role you into the middle. generally not comfortable. secondly we had booked two twin rooms and only one was avaible. this meant three men in one room sharing an already poor double bed and a ok single bed.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  December 2, 2007

    "Good, budget price hotel" (97936050)

    good reasonable price.

    the fact that staff did not take up the case of a guest sitting with his feet on the table which would be used for drinks and food

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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