Gaskell Arms Hotel & Restaurant, Telford

High Street, Much Wenlock, Telford, TF13 6AQ
2 star

This charming 17th century coaching inn, abundant in characteristic period details, offers the best in friendly, professional service. Whatever your re...

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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 10/10 Anthony (Mature couple) 

    from Gravesend , GB on  June 29, 2008

    "Our fourth stay at this hotel and I am sure not the last. The overall friendliness of the staff was exemplary. Always a pleasure to stay here." (97087628)

    A pleasant and comfortable restaurant. Courteous and friendly staff. Clean.

    Cannot think of any.

  • 5/10 Peter (Mature couple) 

    from Matlock , GB on  June 16, 2008

    The room booked and acknowledged was already booked and we had to stay in a small room which I would not have accepted as a self catering holiday let. This was to be a special occasion for my wife and self on out 50th - golden - wedding anniversary. We were most disappointed and let down.

  • 8/10 David (Mature couple) 

    from Sevenoaks , GB on  September 30, 2007

    "directions from the Net were good. Easy to find. Plenty of free parking. good choice of light snacks or full menu in the evening. The eggs at breakfast were particularly good!!" (97395250)

    delightful period pub in a good location for visiting the area. Convenient for Ironbridge Gorge. Friendly staff. Good atmosphere

    Slight traffic noise problem ( room overlooking a busy junction)alleviated by secondary double glazing.

  • 8/10 Anonymous (Mature couple) 

    on  June 22, 2007

    "This hotel is ideal for an overnight/weekend stay. Despite being on a busy road, the rooms are quiet and clean. Meals are excellent but the menu may be restrictive if on a long stay." (99211407)

  • 10/10 Anthony (Mature couple) 

    from Gravesend, kent , GB on  June 6, 2007

    "This was our third stay at this hotel so obviously we always enjoy our visits here. The staff are always very cheerful and friendly and the meals are always excellent in the comfortable and clean restaurant." (99106770)

    The room was spacious and comfortable with tea and coffee making facilities.

  • 9/10 Peter (Mature couple) 

    from Lincoln , United Kingdom;GB on  May 28, 2007

    "I felt that the information received was good. I did not feel that I needed to know anything before booking. I was looking for an hotel in the area so as to visit friends; rooms were available. The food in the hotel was good, the evening restaurant meals were excellent, the breakfast good and filling and served with alacrity." (99905106)

    Easily accessible. It did not pretend to be anything other than a pub with accommodation. The locals were friendly and the staff liked what they were doing.

  • 8/10 Thomas (Mature couple) 

    from Worksop , GB on  May 24, 2007

    "Cannot fault anything, everything was as expected, clean, tidy, old worldly, nice food, only the weather was depressing." (99243464)

    The accommodation was clean, evening meal excellent and the staff friendly. The bar served real beers in a nice atmosphere.

    The electric shower in the en suite, can`t get on with them, either too hot or too cold or both, never found a good on yet, but managed.

  • 5/10 Thelma (Mature couple) 

    from Annan , United Kingdom;GB on  December 16, 2006

    good breakfast

    Room was small & dated there was also a damp smell. Being at the front of the building there was a lot of traffic noise

  • 9/10 Anthony (Mature couple) 

    from Gravesend , United Kingdom;GB on  December 13, 2006

    "This was our second visit to this hotel and on our first visit we had a larger room. As mentioned above, we were a little disapointed with the size of the room but this was just a nminor setback." (99619113)

    Very clean and comfortable.

    The room was a little cramped.

  • 5/10 Anonymous (Solo business traveller) 

    on  November 26, 2006

    "I would like to have been warned that the room was likely to be noisy as it is on a busy road with a quarry just down the road. I would have even preferred a smoking room if that meant that it would have been quieter. Good menu in the restaurant." (99287220)

    Very good quality sheets.

    The noisiest room I have ever stayed in.

  • 9/10 Christina (Mature couple) 

    from Market harborough , United Kingdom;GB on  November 22, 2006

    "The accommodation was exactly as we hoped it would be. It is essentially a pub with some bedrooms which is what we wanted. We felt very welcome. The food was excellent and we certainly hope to stay there again." (99159159)

    Our room was warm, comfortable and cleaned daily with fresh towels provided. We visited in November. The real log fire in the bar was particularly welcome. The breakfasts were wonderful. We ate from the a la carte dining room menu on the Saturday night and the meal was excellent.

    I can't think of any negative points.

  • 9/10 Bernard (Family with older children) 

    from Thornborough , United Kingdom;GB on  July 30, 2006

    "The hotel is in a good location in Much Wenlock, shops and a 24-hour garage mini-mart very close. It is a beautiful country area with much history, lots to see. Perfect for walkers or car visitors. There is a midnight lock up, but there are rooms outside the main building of the hotel where 24 access is not a problem. The hotel people were friendly and accomodating, it was very busy when we were there. There is plenty of car parking. Breakfast was excellent and plentiful. The evening meals looked good, home cooking type menu, but no sandwiches or snacks. Beer was excellent, with a guest ale and on-tap cider, but no draught perry." (3304692134)

    Really friendly and accommodating, all the staff worked as a team together - more like a family.

    THe midnight curfew was too difficult for us but when we came in late we still got a smile.

  • 8/10 Celia (Young couple) 

    from Chichester , United Kingdom;GB on  June 30, 2006

    The old building was very nice and it hadn't modernised too much which is a good thing the area was lovely too.

    n/a

  • 10/10 David (Group of work colleagues) 

    from Manchester , United Kingdom;GB on  June 27, 2006

    The food was excellent. The restaurant was busy which is always a good sign.

    Slight traffic noise because my room was at the front of the hotel overlooking the main road junction

  • 4/10 Anonymous (Other) 

    on  May 31, 2006

    "The place could do with a bit of a revamp, it an amazing historic building which must have been renovated in the early 90's, it's very dated.." (3304091965)

    It was rustic and was in a beautiful village

    The staff were not very accomodating and rather unfriendly apart from a couple of people, and we were not informed on the online booking that there was a curfew at 11.30 due to the fact that no key's for rooms were given out, which was very inconvenient, the bathroom was tiny.

  • 10/10 Lucy (Young couple) 

    from Stockport , United Kingdom;GB on  May 24, 2006

    the size, the cleaniness

    nothing

  • 8/10 Anonymous (Mature couple) 

    on  May 20, 2006

    "I read the reviews of previous guests and was influenced by them before booking on line. This is a good 2 star hotel with good food I would add my recommendation." (3304704712)

    The hotel looked as if it had recent refurbishment. The room was quite new and clean with the usual facilities. Excellent breakfast provided.

    Just one smallpoint, no loo-roll holder.

  • 7/10 Terry (Mature couple) 

    from Garswood , United Kingdom;GB on  April 26, 2006

    staff were friendly and helpful

    tiny shower... virtually unusable! On reflection, £80 for an overnight B&B in a 2 star pub is overpriced.

  • 8/10 Phillip (Mature couple) 

    from Teddington , United Kingdom;GB on  February 27, 2006

    "The cooked breakfasts were good, staff welcoming and helpful. The homemade bar meals were good particularly the steak and kidney pie" (3304117802)

    The accommodation was clean, tidy and spacious. Food good and reasonably priced

  • 10/10 Lesley (Mature couple) 

    from Chester , United Kingdom;GB on  November 2, 2005

    "Would recommend this hotel. Lovely rooms, friendly staff, excellent food." (2908946)

    Booked two standard rooms but was upgraded to Mews suites. They were well decorated and appointed. The bed very comfortable. In general far superior to its 2 star grading.

    very minor point was the 9am breakfast on Sunday an extra half hour in bed would have been nice.

  • 7/10 Rebecca (Mature couple) 

    from Leeds , United Kingdom;GB on  October 28, 2005

    "Food was good and exceptionally large portions meant no dessert for us. Lovely setting near the centre of the town. Nothing said about not having ensuite bathroom." (2809737)

    Comfortable and clean

    Didn't realise that the bathroom was not ensuite - could have been a bit embarrassing but wasn't clear from the booking.

  • 9/10 Vivienne (Solo business traveller) 

    from Horsham , United Kingdom;GB on  September 17, 2005

    "My first impresion of the room was that it was fresh and clean looking, set out well and all the facilities were there. As I do stay in hotels a lot, getting into the bed was the best experience. The pillows were comfortable and the sheets were excellent, soft and smooth. Believe me this is what makes the hotel a winner for somebody in my position. I have spent many a night trying to plump some comfort into a pillow and avoid the scratchy bed linen. I think the only thing I would have liked to have known was more detail on the direction and car park. Maybe being female and travelling alone these are areas of importance, and although there are some details could have had map clearly stating distances from Telford etc. Late at night in a strange area can be daunting when you are not sure if you are on the right ropad, especially in this case as the road is country and dark." (2748599)

    Decor of the room

    Cannot really say as only got there in time to go to bed and left early next morning

  • 8/10 Anonymous (Solo business traveller) 

    on  August 20, 2005

    Good no nonsense accommodation with a friendly atmosphere.

    The chilling of white wine.

  • 7/10 Peter (Mature couple) 

    from Rickmansworth , United Kingdom;GB on  August 19, 2005

    "Good accommodation, friendly and helpful staff with a good dinner/bar snack menu. Lovely garden and hotel well positioned in interesting/pretty village. Good location for easy trips to surrounding areas." (2587242)

    The size of the accommodation was excellent, with plenty of space to relax as well. Garden was beautiful! Parking and access to the Coach House suite was very good.

    Choice at breakfast e.g. continental breakfast - for those not wanting cooked/fried food! Need to erradicate the flies from dining room and bar eating areas.

  • 8/10 Anonymous (Family with young children) 

    on  August 15, 2005

    "Lovely characterful hotel, a very pleasant change from chain hotels. Ideal situation for a very picturesque village. I particularly liked that the restaurant was happy to serve child portions of main meals." (2562113)

    Genuine character of building, with very good level of facilities and comfort

  • 7/10 Susan (Solo business traveller) 

    from Weston super mare , United Kingdom;GB on  June 20, 2005

    "Much Wenlock is lovely and the hotel is convenient for a nice walk around the town. The room I had was adequate but could do with an update. The restaurant provided a very good breakfast and both dinner and wine offered a good selection and good value - overheard several people raving about the food. The evening waiters were really charming. I had a good discount on the room and felt overall it was good value for money. However, the stated room rate of £120 is far too high for a room with mock wood furniture and a strip light above the bed." (2397634)

    The staff were charming and pleasant and the restaurant was very good value for money

    There were a few touches in my room which need to be removed as they are a bit tacky - the strip light above the bed and the plastic shower attachment in the bathroom for example.

  • 8/10 Anonymous (Mature couple) 

    on  May 28, 2005

    "The hotel was well situated to explore the surrounding areas where there is much to see and do. The food and drink in the hotel were excellent and the staff were very friendly. It was a pity we were only staying for one night." (2290297)

    The suite was very spacious.

    For the time of year, May, the weather was cold and it would have been good to have the heating on a little.

  • 9/10 Anonymous (Solo business traveller) 

    on  May 24, 2005

    "A market town inn/hotel with some character. Mews rooms large and immaculate. The downstairs 'lounge' very comfortable, with comfortable 'bedroom' upstairs - perfect for a short stay or holiday. En-suite a tad tight, but with all you need, and pleasant complimentary soaps/shampoos etc. Dinner very enjoyable, and served without rush. Staff friendly. Breakfast also well up to scratch. The morning staff also very friendly, even warning me of traffic delays on my morning journey. Booked me out as I finished breakfast - saving my skin (by taking their advice, I arrived just 5 minutes early - it would have been 30-40 minutes late)." (2296802)

    Large, well equiped room - lounge area with bedroom upstairs. Perfect for the longer stay. Excellent meals, complemented by effective friendly service.

    None

  • 9/10 Anonymous (Group of work colleagues) 

    on  April 18, 2005

    friendly atmosphere

  • 7/10 David (Mature couple) 

    from Salford , United Kingdom;GB on  March 28, 2005

    "The Gaskell Arms was a comfortable 2 star hotel, the food was enjoyable. The large fire in the centre of the lounge bar was a welcoming central feature in spring. There is lot's to do in the surrounding area. Wenlock Priory and Ludlow castle are well worth a visit as are Bridgnorth and the Museums dotted around Ironbridge Gorge. There is an RAF museum at nearby Cosford. Plenty of nature walks and shopping in nearby towns and countryside. A good base for drives out." (1997657)

    The surrounding area is historical and beautiful.

    The signage in the hotel was tacky.

  • 10/10 Jayne (Young couple) 

    from West bromich , United Kingdom on  February 23, 2005

    "Wonderful food, lovely room and pretty location. The restuarant staff and the young girl that checked us in were very very friendly." (1932425)

    Lovely location and lovely clean homely room.

  • 7/10 Anonymous (Group of adult friends) 

    on  February 2, 2005

    "Accommodation was clean, comfortable with reasonably up-to-date decor. Bar and restaurant area was charming and cosy with an open log fire. Food in both areas were very good. Staff were very friendly although a bit unsure at times, so checking in took rather a long time ! Only a few minor disappointments - quite a few lights weren't working, the heating didn't come on in the morning in one room and they weren't able to cater for wheat free breakfasts despite prior notification. Good value for money in a charming location." (1833268)

    Clean, spacious, comfortable, friendly

    Some things didn't work properly eg lights, heating. Breakfast only until 9am Sunday.

  • 7/10 J (Young couple) 

    from Southampton , United Kingdom on  January 5, 2005

    cosy warm room

    shower did'nt have hot water,and i needed a shower!!!

  • 10/10 Colin (Mature couple) 

    from Ellistown , United Kingdom on  November 13, 2004

    "Food was excellent, good value and plentiful,rooms were clean light and very very pleasant." (1612512)

    seperate sitting and bedrooms, felt like home, not a hotel

  • 9/10 Anonymous (Solo business traveller) 

    on  November 9, 2004

    "A happy supprise. Normally stay in hotels more geared to business traveler. This was close enough for my travelling purpose but at the same time gave me a little country break in very pleasent accomidation. Very pleasurable indeed." (1650089)

    The village, the staff and locals and the george and dragon pub

    no signal on mobile from hotel

  • 10/10 Colin (Group of adult friends) 

    from Hull , United Kingdom on  November 3, 2004

    "this accomadation is only about 10 mins in car to the telford international conferance center,i bit out of the way but sceanary makes up for it,a good breakfast included if you like a fry up" (1490284)

    Comftable and friendly

    bar closed to early

  • 8/10 Anonymous (Mature couple) 

    on  November 3, 2004

    Spacious, clean and comfotable

  • 9/10 Philip (Mature couple) 

    from Coalville , United Kingdom on  November 2, 2004

    "The hotel sounded good from the information on the website and everything I was looking for, from the quality of the food to the room and the staff was above expectations." (1574038)

    Clean Room, plenty of space, good bed

    The TV could have had satellite and been a bit bigger.

  • 9/10 Catherine (Other) 

    from London , United Kingdom on  October 31, 2004

    "Generally a very pleasurable stay with comfortable accommodation. The service in the restaurant was excellent and although the food was a bit on the pricey side the very generous portions compensated for this." (1587446)

    Very comfortable bed, unusual room layout, newly decorated.

    No bath

  • 7/10 Anonymous (Group of adult friends) 

    on  October 28, 2004

    "Very enjoyable room comfortable Food good" (1525592)

    Location

    Shower very poor- alternately scading,then cold- areal Health and Safety risk

  • 7/10 Derek (Group of adult friends) 

    from Woking , United Kingdom on  October 7, 2004

    "A good local hotel with character. Ideal for a weekend stay. The restaurant was adequate with a reasonable choice. The evening specials were reasonably priced, but the a la carte was a bit pricey for what it was. Breakfast was excellent. Service was good. The decor is a bit dated, but the place is comfortable and clean. The en-suite bathroom was first class. Overall, good value." (1430338)

    Good local accomodation, roomy and inexpensive, with friendly service.

    Very busy, bar crowded, restaurant stopped serving at 9.30pm. The place suffered from over heating - could have been cooler.

  • 10/10 Raymond (Solo business traveller) 

    from Rochester , United Kingdom on  October 4, 2004

    "an excellent menu. Compliments to the chef very nicely cooked. I could not fault the accomodation, and will be booking again next month when working in the area." (1538756)

    warm welcome

  • 8/10 Thomas (Solo business traveller) 

    from Ravensworth , United Kingdom on  October 2, 2004

    "The system for booking is good, but the server and searches seemed very slow." (1548249)

    Characterful in friendly atmosphere, friendly staff.

    Poor shower.

  • 10/10 Bob (Mature couple) 

    from Douglas , United Kingdom on  September 29, 2004

    "a friendly hotel in the best tradition of english coaching inns where travelers can rest in comfort and enjoy good food and drink at a reasonable price.a mix of locals and guests in the bar makes for a pleasant evening uninterupted by jukebox or gaming machine.we would happily use this hotel either as a journey break or as a base for touring the shropshire countryside." (1490022)

    a friendly welcome,superb accomodation, good food & drink.

  • 10/10 Robert (Mature couple) 

    from Barry , United Kingdom on  September 22, 2004

    "The room was very nicely presented, the food was very good & the staff very helpful and pleasant. The resturant does get very full and you do have to book a table which I feel should have been automatic." (1344689)

    friendly nice hotel

    it would have been nice if they topped up tea & coffe in room

  • 10/10 Stuart (Young couple) 

    from Liverpool , United Kingdom on  September 17, 2004

    "Good value for money, spacious, clean. Ideally placed for visits around Herefordshire, Salop and Wales." (1385668)

    The mews was a lovely room with a downstairs living room and an upstairs loft bedroom, and was good value for money

    Toilet & shower was downstairs off the living room which meant coming down stairs to get washed and going back up stairs to get dressed

  • 8/10 Anonymous (Mature couple) 

    on  September 15, 2004

    "It's a very friendly, informal hotel with a lot of plusses. There is a bit of road noise as it happens to be on a busy junction, however this quietens down significantly after about 11-30 pm. It's extremely handy for a beautiful small town, yet at the fringe of it so you could almost be out in the country." (912972)

    Parking ample; excellent beer; dinner decent quality; friendly people with a very nice resident dog.

    A tad pricey for what it is.

  • 8/10 Robert (Mature couple) 

    from Thatcham , United Kingdom on  September 6, 2004

    "welcoming reception by staff was appreciated. Choice of rooms available. Overall pleased with stay. Would recommend to others." (1394895)

  • 9/10 Brian (Family with young children) 

    from Caterham , United Kingdom on  August 24, 2004

    "Our stay at the Gaskell Arms was everything that we could have wished for. The staff were friendly, location was excellent and the room and food were firts class. Despite a lot of thought, I could not fault the hotel" (1222898)

    Excellent food at breakfast & dinner

    None

  • 9/10 Richard (Family with older children) 

    from Beckenham , United Kingdom on  August 21, 2004

    Clean and good food

    None

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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