Best Western Braid Hills Hotel, Edinburgh

134 Braid Road, Edinburgh, EH10 6JD 3

Offering panoramic views across Edinburgh and beyond, this hotel is close to the city centre, yet away from its noise and congestion. The hotel has 2 r... more

 

£ Rooms from £69 (≈ $120) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 7/10 Anonymous ( Solo business traveller) 

    on  September 9, 2008

    "I only stayed one night and didn't get to see what the rest of the hotel looked like. I'm sure there is a good friendly atmosphere there. The room I had was very old fashioned though and a bit gloomy - I'm not sure I would like to stay at that particular hotel for more than one night. It's also a bit of a taxi ride from the city centre, so the price of the room (to me) was quite high, bearing in mind what I've paid at more modern hotels in more convenient locations" (108054864)

    Reception very friendly and efficient; breakfast was very nice

    Room was a little outdated and cold

  • 7/10 Anonymous ( Young couple) 

    on  August 12, 2008

    "I'd definitely use hotel again." (108085518)

    Room size great, bed comfortable. Breakfast good.

    Shower not very good - couldn't move shower head, ceiling above shower could have been cleaner.

  • 8/10 Anonymous ( Group of adult friends) 

    on  June 7, 2008

    "GREAT! i had a very pleasant stay, and i'd definitely recommend this hotel to my friends!" (97194085)

    The room was big, spacious and well decorated. The mattresses used were good and firm. Very helpful and friendly hotel staff indeed. The breakfast was deliciously sumptious...and as claimed, the view from the hotel room was gorgeous.

    No air cond...not that we needed it anyway since it was pretty cooling when we went.

  • 8/10 Anonymous ( Family with older children) 

    on  May 28, 2008

    "The atmosphere was very nice and it was quite easy to approach to/from city centre." (97847171)

    The service was very good! Staffs were very kind and friendly so that all of our family were very satisfied.

  • 3/10 Thurman ( Family with young children) 

    from Severna park , US  on  May 12, 2008

    "We could not get out of there fast enough. Overall, it was completely disappointing. Because we were a party of 5, with two rooms booked and small children, we were treated as if we were a bother. The woman at the front desk was kind and fair, but it was her first day at that facility- so she didn't have the layout of the hotel when she placed us in two rooms at opposing ends of the building. We did get quick service with our request for an extra blanket and pillow. Still, I will never stay there again nor will I recommend it." (97878599)

    It looked like a castle on-line. I thought that my kids would love it!

    The rooms were not hotel clean. It made me feel less safe- though it was probably fine. The rooms were outdated, TV did not have more than 2 working channels, there were no cots for children. (I didn't notice before the booking- but it was on the confirmation that cots were not available.) Breakfast was disappointing. They wouldn't accomodate 5 of us at one table, so we had to separate. There were no clean plates, limited food ready at the buffet and the waitress seemed overwhelmed with her duties.

  • 9/10 Richard ( Solo business traveller) 

    from Whitchurch , GB  on  May 11, 2008

    "Good Hotel with friendly staff." (97077225)

    Friendly staff. Adjoining pub.

    Slow service in the bar. No details on how to login to wifi.

  • 10/10 Paul ( Mature couple) 

    from Kilmarnock , GB  on  April 5, 2008

    "Certainly one of our best hotel experiences, exceeded all expectations, welcoming and highly professional staff impossible to fault our visit particularly given the competitive room rate." (97317680)

    Spacious and tastefully furnished

  • 8/10 Anonymous ( Same sex couple) 

    on  March 29, 2008

    "Only stayed one night so does not merit any more comment." (97869801)

    Almost everything that a one night stopover would require

    TV was not working

  • 9/10 Anonymous ( Other) 

    on  March 17, 2008

    "the location of the hotel was very good, the hotel itself was charming and the staff very helpfull, the food was fantastic, parkingn however was quite limited, the shower in the bedroom was not working very well, took a long time to warm up. i did how ever enjoy my stay," (97861258)

    freindly staff, excellent food, warm and friendly atmosphere

    the room was a bit pricey for such a basic rom with very old plumbing

  • 8/10 David ( Mature couple) 

    from Willenhall west midlands , GB  on  February 7, 2008

    "would have tried to get in hotel earlier rather than have to walk about edinburgh for 2 hours on a day that temperatures 2 degrees" (97724730)

    itwas comfortable

    room very cold

  • 10/10 Joesph ( Young couple) 

    from Durham , GB  on  February 6, 2008

    "fantastic would definatly come back again" (97610479)

    i liked the hole hotel room but i really enjoyed the nice deep bath for a nice relaxing soak.

    the only fault to pick is the room wasnt very warm, the radiators were piping hot but the room was still pretty cold

  • 8/10 Anonymous ( Group of adult friends) 

    on  July 26, 2007

    location, free parking, easy to get to, Comfortable.excellent breakfast

    room bit small

  • 9/10 Peter ( Mature couple) 

    from Tyne and wear , GB  on  July 25, 2007

    "The purpose of our visit was a concert at the Murrayfield Stadium, although we were not too far away this info would have been useful as I am sure a lot of people would be tempted to use the hotel if they had that info before booking. All in all it is a very pleasant place to stay and ideal for easy access from the major routes and set in a very nice location" (97519964)

    staff very friendly and helpful, hotel well situated, lovely view(if it hadnt been raining) Ideally situated for easy access to city centre

    nothing, apart from the weather

  • 7/10 David ( Mature couple) 

    from Sidcup , GB  on  July 17, 2007

    "A good location and staff in general were very good and helpful but seemed more concerned with the tour groups of US and Japanese visitors than a middle-aged English couple travelling alone. The hotel is a little jaded, and noisy at night, some very strange noises, which sounded like luggage being bumpeed up and down stairs. No lift, so avoid third floor if you can't walk too much. Breakfast unimpressive unless asked for something apart from the big dried outfry up, in which case very good. All in all not a bad three night stay, but felt we were only there to make up the numbers and not as valued as the large touring parties." (97763678)

    Good location, reasonable staff

    Shabby room, two nights there was no milk left so had to ask reception for milk to use tea/coffee facilities in room, staff seemed very confused when we asked for scrambled egg and kippers on same plate.

  • 7/10 David ( Group of work colleagues) 

    from Belper , GB  on  June 3, 2007

    "Note comments above. Hotel starting to look a bit tierd." (99165588)

    Location

    Mr Smith's room sufferred from lack of hot water as did the replacement he was given. My room was non smoking but someone had been smoking in it!

  • 9/10 David ( Young couple) 

    from Mauchline , GB  on  May 2, 2007

    the room was more than adequate for my wife & myself, the hotel was easy to find clean and staff were mostly helpful & pleasent.

    I probably would have preferred a room with a view as our room was looking into part of the hotel and the rear car park.

  • 8/10 Anonymous ( Mature couple) 

    on  May 25, 2006

    "Staff were pleasant and helpful. The hotel has easy access to city centre by a regular, plentiful bus service. Was good value for money." (3304668132)

    Clean and spacious and generally well equipped.

    TV reception could be improved

  • 9/10 Mary jane ( Family with older children) 

    from Willowdale , Canada;CA  on  April 26, 2006

    "I was very pleased with all the facilities at the hotel, including the buffet breakfast. The staff were very accommodating and able to answer any questions I had." (3304521850)

    The room was very comfortable and clean, the hotel staff were extremely nice.

    Room was chilly, and the heater did not work the best.

  • 4/10 Arunesh ( Family with young children) 

    from Hartlepool , United Kingdom;GB  on  April 23, 2006

    Check in procedure is very bad. I had to wait in the hotel lounge along with my wife and crying baby to get into the room .The behaviour of reception staff was not satisfactory.

  • 6/10 Anonymous ( Solo business traveller) 

    on  April 17, 2006

    "Parking restricted; front door not obvious. Restaurant very disappointing - a la carte only, poor choice on menu, expensive for 'hotel' quality food (overcooked vegetables and small portions). Had the dining room to myself for dinner - lovely views out of windows but I was stuck beside a wall! Service in hotel lacked the 'personal' touch.... name only used by reception staff. Foreign dining staff lacked confidence in English and overly serious." (3304514702)

    The view over Edinburgh from the room was fantastic, could not ask for a better view of the city actually.

    Bed uncomfortable, hardly slept. Room cold and draughty. Room had not been properly cleaned before occupancy.

  • 8/10 Herbert ( Solo business traveller) 

    from Freilassing , Germany;DE  on  March 5, 2006

    nice and clean big room

    directions to the room

  • 10/10 Anthony ( Group of adult friends) 

    from Meir , United Kingdom;GB  on  February 28, 2006

    "The hotel was a very good standard with pleasant staff and excellant accomodation and food" (3304284997)

    The staff were very pleasant and they made our stay pleasurable The rooms and food were excellant too

    Nowhere really it was very good

  • 10/10 Yrjo ( Solo business traveller) 

    from Camberley , United Kingdom;GB  on  February 6, 2006

    "Helpful staff giving good advices for instance parking places in the center of the city, easy-going atmosphere, quite far from the city but well situated along a main road with good buss-axess, good quality restaurants with also smaller meals and snacks available (bistro). Suitable also for families coming by car." (3304179984)

    Good atmosphere, nice wiev from the windows, easy to come by car when situated on the edge of the city along one of the main roads, with also good buss-connection to the city-centre

  • 9/10 Anonymous ( Mature couple) 

    on  February 1, 2006

    "I would have liked to have been able to Phone the hotel pior to booking on the internet but I could not find a Number until I had completed my booking. Also the hotel was futher out of the city than I expected and although this was no problem I would have liked to have seen the location on a map or plan before finally booking. Apart for these minor things the hotel was excellent in every aspect particularly the breakfast." (3304178474)

    All aspects of our stay were comfortable. The room was very nice and the staff pleasant and friendly.

  • 9/10 Alistair ( Mature couple) 

    from Dundee , United Kingdom;GB  on  November 17, 2005

    "We were in room 106 ground floor and access to this room appeared to be through a function suite. Due to functions in this suite we had to go upstairs and then down stairs to access our room - not the most suitable of arrangements for luggage etc (albeit a porter was avaiable). On a more personal note I was disappointed at the lack of local knowledge of reception staff re local golf courses but to be fair a copy of a local map was eventually produced. All in all had a very comfortable and enjoyable 3 night stay." (2952438)

    My wife and I were allocated a family room and we had plenty of space. Very clean & tidy. Pleasant location & easy access to the city. Lovely views from Dining Room. All staff were very pleasant.

    Disabled access.

  • 9/10 Stephen ( Family with young children) 

    from Wirral , United Kingdom;GB  on  November 15, 2005

    "I think the staff make this hotel from the time we arrived they were very attentive and made you feel very welcome" (2954780)

    it was very comfortable

  • 5/10 Sharon ( Group of adult friends) 

    from Stoke-on-trent , United Kingdom  on  August 24, 2005

    Has we were only doing an overnight stay, to see the Military Tattoo, the only part of the hotel we experienced was checkin, the room, the bar/lounge and the breakfast. The breakfast was very nice, there was various options and what we had was excellent.

    For the money we paid for an overnight stay (bed & breakfast) I was disappointed with the standard of decor of the hotel. Very drab & shoddy decor in the bedroom/shower room and very plain & boring in the bar/lounge.

  • 5/10 Anonymous ( Other) 

    on  August 20, 2005

    WHILST IT DID NOT AFFECT ME DIRECTLY THE ABSENCE OF LIFT (50 STEPS) TO ROOM DID APPEAR TO BE CAUSING PROBLEMS FOR OLDER GUESTS

  • 10/10 Anonymous ( Young couple) 

    on  June 2, 2005

    "Staff were friendly and helpful, food was excellent." (2338539)

    Excellent quality, good sized room/en suite.

  • 5/10 Anonymous ( Young couple) 

    on  May 22, 2005

    "In comparison with similar priced hotels in the area, the room was extremely small and provided poor quality accommodation." (1946119)

  • 6/10 Christian ( Young couple) 

    from Newcastle upon tyne , United Kingdom  on  April 27, 2005

    The location was excellent, just outside the city but not too far out. The room was good value because of the online booking we saved about 30%. Breakfast was very good too, food was good, restaurant was clean, staff were helpful and friendly.

    No lift and sleeping on the third floor was a hike after a day long walking the steps and hills of Edinburgh. The shower was very weak, and the television was half hidden behind one of the beds.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  April 20, 2005

    "The hotel is a distance away from the city centre but on an excellent bus route. The bistro next door offers informal dining and is excellent value. It is worth checking whether the hotel will be hosting a wedding at the weekend as this did make a pleasant hotel a little noisy. The staff were very polite and extremely pleasant. My room was rather boring with a poor view." (2141436)

    The staff were particularly friendly, polite and helpful

    the room was decorated in a very standard hotel style that did not match

  • 7/10 Susan ( Solo business traveller) 

    from Glasgow , United Kingdom  on  April 4, 2005

    "Helpful staff, convenient location to city." (2102021)

    Helpful staff, very comfortable bed

    Room old-fashioned; bathroom needs updated

  • 7/10 Margaret ( Mature couple) 

    from Colchester , United Kingdom;GB  on  March 29, 2005

    "We had a pleasant stay and enjoyed breakfast especially the serving staff who were very friendly and efficient." (2053146)

    Large Room with nice view.

    No spare toilet rolls/nearly ran out! Tired decoration in bedroom,public rooms good.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  March 22, 2005

    "Very favourable. Relaxed atmosphere. Helpful service." (2037053)

    Good quality

    Ran out of toilet paper on last day!

  • 7/10 Eileen ( Mature couple) 

    from Derby , United Kingdom;GB  on  March 13, 2005

    "A very nice hotel, very informative staff. And although we didnt know it at the time great veiws," (1989444)

    Staff, veiw, nearness to our venue

    although we booked buget the room was very small and we had to walk through a dinning area

  • 8/10 Allan ( Mature couple) 

    from Grimsby , United Kingdom  on  March 12, 2005

    "The hotel was very good value for money apart from the problem with the hot water (scalding) and not many parking spaces in the car park it was a very enjoyable stay." (1954664)

    A very elegant building with adequate and friendly staff

    The hot water in the hotel was scalding hot, couples with young children must be carefull

  • 9/10 Paul ( Family with young children) 

    from Dundee , United Kingdom  on  March 9, 2005

    "Pleasant staff and good service with food of a high standard and plenty of it. The room was quite small for a double room but nice to have a powerful shower and very clean linen;bed very comfortable. Enjoyable stay and highly recommended." (1994596)

    Clean and comfortable.

    none

  • 6/10 Andrew ( Mature couple) 

    from Dumfries , United Kingdom  on  March 3, 2005

    "I would like to have known if a bath or shower was available." (1970677)

    Easy access from south. Full of victorian character. Good food, expecially the ajoining 'Buckstone Lodge' owned by hotel.

    The hotel is showing it's age and is in need of refurbishment. No bath and the shower both leaked and flooded. Towel rail fell off! Pillows were thin foam strips - very poor. £80 for double b&b in edinburgh is still good value though.

  • 8/10 Gillian ( Young couple) 

    from Perth , United Kingdom  on  March 2, 2005

    "We had an enjoyable stay and the points that we made about the things we did not like about the room did not affect our appreciation of the hotel at all." (1955814)

    Comfortable bed, warm room, good selection of television and radio channels, excellent hairdryer.

    Shower very hard to regulate temperature, trouser press did not press trousers very well.

  • 10/10 Anonymous ( Mature couple) 

    on  December 16, 2004

    "The information on the site we booked with was very imformative.We knew exactly what to expect when we arrived and were very pleased to see that there were no exagerations, as we have experienced with other sites and other hotels" (1727753)

    It was clean friendly and well maintained

    I cant say that there was anything I didn't like about our stay

  • 10/10 Alan ( Mature couple) 

    from Darlington , United Kingdom  on  December 10, 2004

    Very good service and all-round ambience

  • 7/10 Anonymous ( Young couple) 

    on  November 24, 2004

    The shower was poor!

  • 10/10 Anonymous ( Mature couple) 

    on  November 11, 2004

    "confirmation of ensuite facilities and that it was a double and not twin" (1658905)

    spacious with every need catered for ie: en suite bathroom, lovely seating area in room with views and tea making facilities

    nothing could be faulted

  • 9/10 Anonymous ( Mature couple) 

    on  November 4, 2004

    "The hotel was very good. The room we were given was a good size and very comfortable. The down side on that was that we were in an annex and had to cross the car park to get to the main bulding. We felt that the evening meals in the hotel were overpriced but the bistro in the grounds - also part of the hotel - offered good food at excellent value. Breakfast was excellent and the hotel is perfect for a 20 minute bus ride into Princes Street. Overall a very positive experience" (1633129)

    Location. Size of room was excellent. Staff very friendly

    We were in the annex (no mention in advert). Corporate feel to hotel

  • 6/10 Paul ( Mature couple) 

    from Peebles , United Kingdom  on  November 3, 2004

    "more photographs of the interior of the hotel" (1643495)

    look of the hotel - in need of a makeover from the changing rooms guys

  • 6/10 Charles ( Mature couple) 

    from Stocksfield , United Kingdom  on  October 28, 2004

    "Position of room wpuld have been helpfull if when I booked I was told that the room would be at the back of the hotel smallish and no view it would have made a difference. Error with the bill on checkout but dealt with very efficiently. Breakfast was very good lovely view and quality excellent" (1625378)

    online booking facilitiy breakfast service and variety excellent position of hotel very good

    room shoehorned into a space not very inviting back of hotel possibly a reduced price? substandard with respect to view.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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