The Station Hotel, Aberdeen

78 Guild Street, Aberdeen, AB11 6GN 3

The Station Hotel is located in Aberdeen city centre, opposite the railway station, with onsite parking available. Part of the Cairn hotel group, we offer spaci... more

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7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 4/10 Anonymous ( Mature couple) 

    on  August 26, 2008

    "Wouldn't stay there again. Unclear if this hotel is at the foot of an improvement cycle (smart lobby) or as good as it gets. We were surprised there was no customer review form available in the hotel for comments." (108068329)

    Staff friendly and helpful although they were not fluent in English. Food, especially breakfast was good. Flat screen TVs in bedrooms. Room & bathroom clean.

    Windows throughout the hotel were filthy (not just rain spattered, but filthy). Decoration of the hotel apart from the lobby was old and tatty; holes in plaster, torn wall paper etc. The fitting for the hot tap in our bathroom was missing.

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  August 18, 2008

    location and staff

    room in need of refurbishmant and tv only had basic channels and rubbish reception

  • 7/10 Anonymous ( Same sex couple) 

    on  July 27, 2008

    "Hotel is a lovely Victorian gem modernized enough to make it a pleasant stay, yet still retains the feeling of the Victorian age. Right across from train station, very easy walking to bus station and into town." (108019925)

    Location, free wireless internet, room size and furnishings.

    Availability of things like tea/coffee/light refreshments in the lounge area. Asked for a pot of tea and was told restaurant was closed so I needed to make it in my room.

  • 9/10 Richard ( Solo business traveller) 

    from Brentwood , GB  on  May 23, 2008

    "OVERALL, EXCELLENT. RESTAURANT FOOD AND SERVICE WERE VERY GOOD INDEED.EVENING MEAL WAS HOT, TASTY AND ENJOYABLE,LET DOWN ONLY BY THE VEGETABLES WHICH WERE SERIOUSLY UNDERCOOKED. I WAS SURPRISED THAT YOU DID NOT HAVE HAGGIS ON THE MENU EITHER FOR BREAKFAST OR FOR DINNER. IT WAS GOOD TO HAVE A REALLY HOT BREAKFAST SERVED INSTEAD OF HAVING THE LUKEWARM STEWED SELF-SERVICE FOOD WHICH ONE FINDS IN MOST HOTELS. DARK GREEN DECOR VERY DEPRESSING. GENERAL MAINTENANCE NOT VERY GOOD - TOO MANY CHIPPED WALLS AND PANELS WHICH GAVE THE IMPRESSION OF NOT A VERY HIGH CLASS ESTABLISHMENT.EVEN THE FRONT DOOR TO THE HOTEL DID NOT OPEN FREELY - CHEF WAS EXCELLENT BUT NOT SURE ABOUT THE MANAGEMENT." (97890901)

    SPACIOUS AND CLEAN BEDROOM, EXCELLENT NEW BATHROOM, COMFORTABLE BED.

    CHIPPED WOODEN PANELS AND DOOR,GIVING A POOR INITIAL IMPRESSION,AS THOUGH NO MAINTENANCE IS CARRIED OUT IN THE HOTEL - SAME WITH THE CORRIDORS.

  • 8/10 Angus ( Solo leisure traveller) 

    from Glasgow , GB  on  April 1, 2008

    very central and convenient to railway station

  • 7/10 Ronald (jockie) ( Solo leisure traveller) 

    from Forres , GB  on  February 28, 2008

    The accom was clean,good but basic

  • 6/10 David ( Other) 

    from Glasgow , GB  on  February 8, 2008

    "Thank goodness my company picked up the bill. Considering the overall state of repair the hotel is seriously overpriced - accommodation £120 and breakfast (continental)£6. The hotel is in serious need of refurbishment. Stair carpets badly worn, wallpaper starting to peel. The reception area is of a much higher standard of appearance than the rest of the hotel. Was this an attempt to entice guests in? Although I requested parking none was available. I would not hurry back." (97179226)

    The room was of a good size

    Although the room was clean the underside of the toilet seat was rotted and should have been replaced some time ago. The view from my room was seriously limited.

  • 9/10 Anonymous ( Other) 

    on  December 19, 2007

    "The Hotel was clean and the room was a good size for value of money." (97118610)

    It was easily accessible from the trainstation and all the staff were friendly.

  • 9/10 Anonymous ( Solo business traveller) 

    on  December 6, 2007

    "Overall very good, the food served in the evening was excellant" (97105615)

    Accommodation was good except what has been put below.

    Ceiling above bed was in a mess with large white paint sheets flaking off

  • 9/10 Lisa ( Group of adult friends) 

    from Livingston , GB  on  November 28, 2007

    "Had a fab time and the hotel topped it off... with stuff like location and helpfull staff :)" (97590826)

    The staff were really helpfull and went out there way for us... With regards to getting to our event on time, ordering and chasing up taxi's. and hotel staff were really friendly... would defo stay here again :)

  • 10/10 Stephen ( Solo leisure traveller) 

    from Denny , GB  on  November 28, 2007

    "the room was exelent an staf were plesant ans helful" (97937451)

    the cumftobel beds

  • 8/10 Helen ( Young couple) 

    from Kirkwall , GB  on  November 22, 2007

    very central and close to shops

    bit dated but comfortable,clean and warm

  • 6/10 Anonymous ( Family with older children) 

    on  November 21, 2007

    The biggest plus: The hotel was situated very central, perfect for weekend shoppers. The bathroom was excellent although the shower was fastened high up. at the wall and impossible to take in your hand.

  • 8/10 Am ( Solo business traveller) 

    from York , GB  on  October 8, 2007

    "I would definately stay again; the close proximity to the station is superb.Whilst parts of the hotel (corridors /main porch)are ready for decorating my room and the newly decorated areas of the hotel are very smart and pleasing." (97247692)

    Freshly decorated room with an exceedingly comfortable bed and pillows.Super smart bathroom ( and I am very fussy)with great bath and shower.

    No hairdryer.Had to keep curtains closed as there was a direct view into other rooms less than 20 yards away ( nets would be good).No information in the room about prices of items in the mini bar ( were they free ?)No information at all in the room about times /cost of breakfast.( was there a restaurant?)

  • 4/10 Anonymous ( Young couple) 

    on  October 3, 2007

    "This hotel is very local for the train station/ bus station and is very close to Union Street. My overall opinion of this hotel is that it is very large and could be very nice. If the reception is anything to go by the rest of the hotel will look lovely once all the decor has been refurbished. My parent had breakfast at the restaurant the next morning and were delighted by it... The hotel also took me 3 attempts to book, and ended up booking online as the staff were not very helpful the 1st time in phoning..." (97818674)

    The bathroom had been refurbished, this was a nice fresh bathroom. The rooms were also large in size, although we had booked a double room, our room had a large 6'0 bed and also single bed and sofa.

    The decor in the hotel is a bit dated, some parts of the hotel are badly needing decorated, or at least attention, some of the stair steps had tears and were being held together with tape!

  • 8/10 Brian ( Solo leisure traveller) 

    from Peterhead , GB  on  October 2, 2007

    "Good value for money" (97313461)

    modern refurbished rooms

    Noise from adjcent building site

  • 8/10 Anonymous ( Solo business traveller) 

    on  September 28, 2007

    "Ok but a little on expensive side" (97343235)

    Large room. Good bed . Excellent bathroom. Convenient for station and central.

    Smell of stale smoke - though room had clear no smoking signs.

  • 7/10 Peter ( Solo leisure traveller) 

    from Perth, wa , AU  on  July 27, 2007

    Good reputation. Very good location in central Aberdeen and easy walking distance to Rail Station (which was a priority for me) Bathroom was excellent, room reasonably spacious, comfortable.

    Long ........ walk to my room from reception - almost need a map. Noise from neighbouring shower!

  • 7/10 Anonymous ( Solo business traveller) 

    on  July 7, 2007

    Size of rooms, location and restaurant food

    No broadband connection

  • 8/10 Anonymous ( Solo business traveller) 

    on  May 30, 2007

    "1. Would love to have known if there is broadband connection for internet access." (99277921)

    1. The room has a fridge, with orange drinks, water, tea and sweets available. 2. The proximity to the train station.

    1. Only 3 channels were available for viewing 2. Had to climb to the 4th Floor to enter my room. Not sure if lift was working. 3. Some parts of the building look old. it appears no thorough maintenance is being carried out.

  • 9/10 Douglas ( Solo business traveller) 

    from Ledbury , GB  on  May 10, 2007

    Room was nicely furnished, with modern fittings, and clean. Good breakfast.

    Lift didn't respond to the 5th (top) floor button.

  • 7/10 Anonymous ( Solo business traveller) 

    on  April 28, 2007

    "asked for new batteries for TV - not delivered. Also had to ask for hairdryer everytime I stay, which is a nuisance" (99912377)

    Seemd to have been decorated, large room

    TV has limited channels e.g. no channel 5, expect more from large hotel chain and with freeview available

  • 3/10 Anonymous ( Solo business traveller) 

    on  April 24, 2007

    Close to station

    Lite bites not available on arrival 9.20pm Nothing explained about facilities.When firealarm woke me Staff seemed to have no idea on how to organise guests and check who was who. Had it been a fie (not bath overflow)i would hate to think How they would manage??

  • 10/10 Paul ( Solo business traveller) 

    from Godalming , United Kingdom;GB  on  April 20, 2007

    "I think the hotel is a superb building with a fab feeling of wealth and quality, the staff are all really nice people and I have never had a reason to complain." (99974721)

    Lovely relaxing bathroom

  • 7/10 Anonymous ( Solo business traveller) 

    on  April 12, 2007

    All newly decorated

    The room was far too hot despite the heaters being off and the windows being open. If I left the windows open it was too noisy due to birds.

  • 5/10 Anonymous ( Solo business traveller) 

    on  March 30, 2007

    "For the price I paid for one night I thought the quality of the room was poor, due to it's dampness and condition, and breakfast not included in the price. I have stayed in much nicer rooms with breakfast included for a cheaper price than the £75 I paid." (99748638)

    The room was a good size and the bathroom was nice

    The room was damp, with paper peeling off the walls.

  • 6/10 Anonymous ( Solo business traveller) 

    on  March 29, 2007

    "Everything else was OK" (99345547)

    Traditional, central, quiet

    Television did not work properly. Something wring with the radiator. TO COLD, I was FREEZING!

  • 7/10 Anonymous ( Other) 

    on  November 8, 2006

    "We did enjoy our stay in the Station Hotel overall but we were surprised that we had to pay extra for breakfast which we thought would be included. We think the hotel is in a good location & in good repair but is slightly dated & dark in some places." (3305519151)

    It was spacious & clean

    Decor was a bit dated & lighting in the room wasn't too good. Also was very warm at night

    1 of 1 people found this review helpful:

  • 7/10 Fred ( Solo business traveller) 

    from Spring , United States;US  on  March 27, 2007

    "It's no palace but it's a reasonable rate for the center of Aberdeen. Convenient to the center of town (it's in the center). Easy to get a taxi in morning rush hour by going across the street to the train station taxi stand. Lots of restaurants near by within walking distance." (99399782)

    Large open hallways and large room. Central location in town. Acceptable price for the center of Aberdeen!

    Carpets were worn and seams covered with duct tape. Woodwork was chipped and needed re-painting. Room was dark with one widow looking into a ventilation shaft.

  • 3/10 Rosemary ( Solo business traveller) 

    from Cambuslang , United Kingdom;GB  on  March 16, 2007

    "In General, the reception staff could not understand (and I could not catch what they were saying) Foriegn accent - they had trouble with most of new arrivals when I was standing there. Very bad first impression - would not stay again !" (99083005)

    Very Dull, damp smelling and lift out of order

    totally run down atmosphere

  • 5/10 Julie ( Group of adult friends) 

    from Edinburgh , United Kingdom;GB  on  February 24, 2007

    It was central

    In need of serious upgrading

  • 9/10 Anonymous ( Young couple) 

    on  February 7, 2007

    The room was very spacious and good value for money.

  • 9/10 Peter ( Solo leisure traveller) 

    from Cambridge , United Kingdom;GB  on  November 2, 2006

    Very convenient location for station and city. Spacious, comfortable room, good breakfast.

    Some redecoration/refurbishment still required

    1 of 1 people found this review helpful:

  • 5/10 Jodi ( Mature couple) 

    from Mesa , United States;US  on  November 2, 2006

    The staff was excellent and very attentive.

    The rooms were very dark and our toliet didn't work properly.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Solo business traveller) 

    on  February 2, 2007

    handy for rail and course I was on.

    tele remote did not work

  • 9/10 Georgios ( Solo business traveller) 

    from Larissa , Greece;GR  on  January 30, 2007

    "Generally I have been certainly satisfied! I really didn't know that the breakfast was not included in the price, but anyway the accomodation was excelent. I'd prefer to have a free Internet access at my room, instead of at the reception. Sometimes it was difficult to call the lift from the groung floor." (99835957)

    The available accomodation has fulfilled all my needs. Everything was tidy and at the right position. The personel had a very friendly and polite behaviour

    1. there was not breakfast included in the price 2. the lift had problems in its function

  • 8/10 John ( Mature couple) 

    from Clydebank , United Kingdom;GB  on  January 12, 2007

    "comfortable bed; excellent shower facility. a negative point is the noise from the traffic outside between 06:00 - 07:00 am A VERY MINOR IRRITATION" (99289453)

    large bedroom

  • 4/10 Anonymous ( Group of adult friends) 

    on  January 5, 2007

    the bathroom door didn't close properly, and the place badly needs doing up.

  • 6/10 Anonymous ( Group of adult friends) 

    on  January 4, 2007

    Location, the allocated room.

    Lifts were not working during the stay. Incorrect information given by receptionist regarding the times for serving breakfast on 01/01/2007.

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  December 14, 2006

    Spacious, warm (but not over the top) and quiet.

    Unable to open windows, whilst clean the hotel is a bit tatty.

  • 9/10 Daniel ( Group of adult friends) 

    from London , United Kingdom;GB  on  December 13, 2006

    "The size and condition of the room was excellent, heating was perfect and staff were extremely pleasant and helpful. The weekend stay was a pleasure in this quirky central Aberdeen hotel, mush prefer this style of hotel with great personality and character when compared to modern hotel chains. A+" (99303100)

    Lovely old style hotel with excellent staff and excellent central location

    The iron didnt work

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  December 6, 2006

    "I would definitely stay there again as the hotel is in a handy location and the rooms are large and the bathrooms are very nice. Also the rooms and bathrooms seem to be cleaned to a high standard. The staff are friendly and helpful." (99502223)

    It was clean and I got upgraded to a twin room with a new looking large spacious bathroom which was very clean. The staff also were very nice.

    The shared public areas of the hotel looked a bit tired (carpets, wall paper etc).

  • 7/10 Anonymous ( Group of adult friends) 

    on  December 6, 2006

    Central location and friendly staff

    Old doors and no hair dryer in room.

  • 5/10 Anonymous ( Solo business traveller) 

    on  November 5, 2006

    "No excuse really for having such a bad bed in this day and age. The room was clean, the staff friendly and pleasant and the hotel was well situated but to find a bed/mattress like that in 2006 gives the impression that the hotel just does not care very much." (3305533657)

    central location, large room, friendly staff

    shocking bed, very old, very saggy and very lumpy

  • 9/10 Marie ( Other) 

    from Newcastle-under-lyme , United Kingdom;GB  on  November 4, 2006

    "I thought that the reception staff were very friendly and certainly most welcomming. Nothing appeared to be too much trouble. Both myself and my sister in law enjoyed our stay as on previous ocassions. I shall certainly be booking again in the not to distant future." (3305512859)

    The room was large and quite comfortable

    Bathroom was small and no ventiliation.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  November 3, 2006

    the room was lean comfortable and had a fridge

    shower took too long to heat up and although it was stated the room would have trouser press/iron there was neither

  • 9/10 Anonymous ( Group of adult friends) 

    on  November 1, 2006

    "I know this hotel well from the past so knew more or less what to expect." (3305460025)

    Size of the room + and it was very quiet

    The general decoration/painting needs refreshing

  • 8/10 Anonymous ( Young couple) 

    on  October 25, 2006

    "overall our stay was very good for our requirements. the hotel was clean and comfortable and the staff were very pleasant and helpful. we would definitely stay there again if ever in aberdeen." (3305452812)

    very comfortable bed and very close to the train station. ideal

  • 9/10 Christopher ( Young couple) 

    from Leven , United Kingdom;GB  on  October 25, 2006

    Clean and tidy hotel. Nice sized rooms. Pleasant staff.

  • 4/10 Anonymous ( Mature couple) 

    on  October 18, 2006

    "As above, the only good point was the actual room itself, which was clean and spacious. There was no questionaire for us to fill in either which was stated in the room." (3305478194)

    The room was lovely and spacious, but the outlook was a roof with vents and dirty, the bathroom was very good but no towels whe we arrived in room although we were told that it was because we were let into our room 15 minutes early, poor excuse.There was also no hairdryer, but never noticed this till next morning, by that time it was too late.

    The outlook from our window, the things that were missing from the room, but most of all was the fact that the adjoining room to us was being used the next morning for a function and the noise from setting up the room awoke us with someone banging on our door as if trying to open our door, this was just very distressing and we complained to the receptionist at the desk when we were checking out. She appologised and offered to give us a free complimentary meal which was not suitable as we had come all the way up from Edinburgh.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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