The Park Hotel, Liverpool

Dunningsbridge Rd, Netherton, Liverpool, L30 6YN 3  

The closest hotel to the world famous Aintree Grand National Racecourse, located only 6 miles from the city centre and less than 800 metres from Switch Island a... more

 

£ Rooms from £60 (≈ $102) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 7/10 Anonymous ( Mature couple) 

    on  September 24, 2008

    "Adequate for a very short stay but would not want to stay longer." (107272693)

    The room was good and comfortable and the Bar meal we had was good - good choice of food and served quickly and hot.

    Parts of the hotel were a bit run down (I believe there is some refurb. in process). We were disappointed that we could not use the advertised restaurant and, on 1 night, there was excessive noise until 1.00 a.m. from a wedding party.

  • 7/10 Peter ( Other) 

    from Basildon , GB  on  September 12, 2008

    Friendly staff

    Bed mattress worn out and uncomfortable. Limited and basic menu for evening meal. Would liked to have seen a draught real ale or bottled English Ales available in the bar

  • 8/10 Anonymous ( Mature couple) 

    on  August 20, 2008

    "would stay at this hotel again ,value for money." (107284377)

    helpful staff

    dirty bed sheets ,more choice of food at breakfast. noisy wedding party.

  • 5/10 Desmond ( Group of work colleagues) 

    from Corby , GB  on  July 23, 2008

    "Very sorry but we will not be staying at your hotel again and unfortunately we would not recommend you either." (97759490)

    Staff at reception were your saving grace in the end as they made available another room for my colleague as we ordered a twin room but one of the beds was a Z bed not what I expect at the price you charge per night and to expect an adult to sleep on a z bed for two nights was inexcusable

    As above very disappointed that you would find it acceptable for an adult to sleep on a z bed at full rate for the two nights. We both own hospitality companies and we found the staff and service at breakfast particularly poor in service and attitude we found we had to constantly ask for items such as a cup for coffee, toast, glasses for fruit juice and butter at no time did she come to the table to enquire as to our needs. We actually felt we were disturbing the lady rather than for her to be of service to us.

  • 8/10 Anonymous ( Solo business traveller) 

    on  March 13, 2008

    Obviously newly-refurbished. Modern, clean, comfortable

    1 of 1 people found this review helpful:

  • 10/10 David ( Mature couple) 

    from Stainland halifax , GB  on  July 21, 2008

    Very surprised and pleased with the standard of the room, the warm welcome at Reception and the staff generally, excellent food and reasonable price.

    No bad points

  • 8/10 Graham ( Group of work colleagues) 

    from Birmingham , GB  on  February 28, 2008

    CLEAN AND MODERN HOTEL FACILLITIES JUST WHAT WE NEEDED and good value for money

    residents bar was closed when we returned but it was 3.30am so perhaps we should't complain

    1 of 1 people found this review helpful:

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  July 20, 2008

    bathroom was bright and clean..room decor was old and shabby.

    tv did not work. dining room needs to be updated, very dull. food was ok.. more in the way of fresh fruit.

  • 10/10 Claire ( Group of adult friends) 

    from Swindon , GB  on  February 27, 2008

    Tracey on reception was excellent. The rest of the team were all friendly and cheerful

    1 of 1 people found this review helpful:

  • 4/10 Sarah ( Young couple) 

    from Telford , GB  on  July 11, 2008

    "Sorry but wont stay here again unless renovated. Staff definitely very friendly but facilities shabby." (108088552)

    friendliness and willingness to help of staff, pleasant and modern bar area. close to train station. nice cooked breakfast. room and hotel were clean despite the problems detailed below.

    The main problem was that the hotel needs a good renovation. Dingy carpets and corridors, extermely uncomfortable hard bed and unpleasant blankets. Shower thermostat dial stuck at 48*C - scorching hot with no alternative as the bath is run on same mixer tap - but needed the shower v late at night and was in no situation to have phoned down for a repair man. Requested room that had never been smoked in, and double checked it on arrival, but the musty smell made it obvious it was once smoked in, also were no 'no smoking' plaques on the rooms at my end of the corridor. Lift v juddery and old - thought it was about to fail each time we used it. Defintely not worth £80/night, in fact I think we deserve money back and will be lodging a formal complaint.

  • 8/10 Graham ( Mature couple) 

    from Colchester , GB  on  February 22, 2008

    "Excellent for our purpose to transact business nearby in Liverpool. Location on a main road junction near Bootle does not make this a holiday/break venue, but good value, obliging staff and good facilities" (97178099)

    Comfortable room, nice staff

    Location uninspiring

    1 of 1 people found this review helpful:

  • 7/10 Janet ( Same sex couple) 

    from Basingstoke , GB  on  July 10, 2008

    "Served its purpose but would not stay again" (108079558)

    TV was not as advertised. Asked about early breakfast .. no one got back, therefore 2 out of 3 mornings I had none....was not impressed. Alot of noise from road.

  • 2/10 J ( Solo business traveller) 

    from Douglas , GB  on  July 4, 2008

    Convenient location.

    Very demoralised and upleasant staff both at hotel and restaurant. Smelly toilet, mouldy shower, etc. Noisy room. Traffic kept me awake after a very tiring day.

  • 10/10 Adrian ( Mature couple) 

    from Horsham , GB  on  June 30, 2008

    "Well located easy to access,ample parking, VG Breakfast. Would recommend and will probably book again in the future" (97078164)

  • 10/10 David ( Solo business traveller) 

    from Surrey , GB  on  January 18, 2008

    "Staff in all depts. are friendly and helpful," (97663351)

    Clean, well presented, warm.

    nothing to dislike

    1 of 1 people found this review helpful:

  • 9/10 Michael ( Young couple) 

    from Bolton , GB  on  June 16, 2008

    "excellent and would definatly stay with you again." (99452171)

    all aspects of the stay was good, excellent breakfast, staff very polite and helpful.

    we took the only room available to us, unfortunatly for my wife and i it was a twin room when we would have preffered a double room. But it was a late booking and there was a wedding in the hotel.

  • 7/10 Carol ( Young couple) 

    from Blackpool , GB  on  December 22, 2007

    "The staff were extremely helpful and friendly." (97236760)

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Mature couple) 

    on  May 29, 2008

    "Overall the hotel was clean and tidy - we had been made aware that it had recently been 're-furbished' whether this was just the bedrooms I'm not sure, but some areas looked as though they had been 'missed out' (the lift door for example). A good selection for breakfast the first morning, however my husband had to point out to a member of staff that all the portions of margarine on our table expired on February 6th! We were thanked for pointing this out, and all the tables had the margarine portions (and butter) removed, and replaced. Breakfast the second morning was chaos - a lot more guests, and a lot of the food had/was running out. This meant there were people who had plates with only half of what they required (going cold) while they waited for replenishments. The tea and coffee also ran out, and there were no spoons on any of the tables to eat cereals with - I went to help myself from their cutlery drawer at the back of the restaurant. On our first night there was a wedding party - and the music finished at just after midnight - we were above the function room, as mentioned, on the first floor at the back. What made us smile about this was my husband had specifically asked if this was a quiet room when we checked in, we were assured it was! The second night it was a 50th birthday party - music for this finished at just after 1.00a.m. The TV didn't work,- we were advised all the TV's on the 1st floor had a specific process to acces them, so why didn't they put this in the rooms to advise guests? We reported the plug in the washbasin as faulty, and were assured it would be looked at, it wasn't. This particular hotel wasn't our first choice - others in that particular location could not accommodate us - and as we were visiting friends we didn't want to be too far away from them." (97966002)

    The room was clean.

    It was at the back of the hotel, right above the function room/s - very noisy both nights.

  • 8/10 Anonymous ( Family with older children) 

    on  May 8, 2008

    On Saturday morning, it looked as the hotel wasn't prepared for the number of people who wanted breakfast, i.e. there weren't enough plates, not enough seats and there wasn't enough bacon. On Sunday morning everything was back to normal, even very good.

  • 3/10 Alex ( Solo business traveller) 

    from Tyne and wear , GB  on  April 30, 2008

    "hotel is in need of attention to outside appearance and internal decor rooms are small and executive room is a joke it has an extra chair in it and is slightly larger! breakfast was poor with not alot of choice hot food was luke warm and the matress on the bed was most uncomfortable the whole hotel has seen better days" (97125549)

    close to exhibition venue

    hotel is shabby and in need of care

  • 7/10 Sarah ( Solo leisure traveller) 

    from Immingham , GB  on  March 27, 2008

    "Although the rooms were nice as was the bar and reception areas the halls, stairs and lift were not well kept (although clean) looked shabby compaired to the rest of the hotel!" (97738438)

    Room was clean bed was comfortable.

    The lift G floor button was broken on arrival and not fixed during my stay (although reception informed) meaning I had to carry my luggage down as the lift could not get to the ground floor.

  • 6/10 Martin ( Mature couple) 

    from Yorkshire , GB  on  March 19, 2008

    "overall the hotel was good, slightly overpriced for what you got,the staff was friendly and polite and efficient,the lift could do with some attention as some of the buttons didnot work properly." (97501802)

    very friendly and efficient

    some of the room fittings did not work and some parts of the room was not cleaned properly

  • 8/10 Anonymous ( Solo business traveller) 

    on  February 18, 2008

    "Overall ok but would as a business traveller, the facility of working in the room is paramount and this would put me off recommending it to a fellow business traveller." (97799641)

    Friendliness and welcome of staff.

    Lack of wifi/internet access in room/reception areas. TV reception in room very poor

  • 9/10 Michael ( Group of adult friends) 

    from Washington , GB  on  February 6, 2008

    A good price for a very good hotel.

    only one member of staff was working in the bar when it was a fairly busy Saturday afternoon.

  • 7/10 Ian ( Young couple) 

    from County durham , GB  on  December 15, 2007

    "good parking facilities on arrival, friendly/helpful staff, room was adequate but bigger tv with sky sports would have been just the job...... breakfast was enjoyable." (97565957)

    very close to aintree racecourse, friendly staff.

    small tv and no sky sports

  • 8/10 Tim ( Mature couple) 

    from Leeds , GB  on  December 12, 2007

    "Pleasant stay but restaurant very unorganised on Sunday morning (breakfast). Long wait for breakfast items, ended up with scrambled egg, black pudding and mushrooms after a 15 minute wait. On Saturday evening (7pm) approx male member of staff swearing (loudly) in reception area and then arguing loudly with another member of staff outside???, no sign of any Manager!. The majority of the staff were excellent, let down by one or two and a distinct lack of Management presence." (97510868)

    Competatively priced, nice room.

    Room sold as an executive double, but very small.

  • 7/10 Craig ( Young couple) 

    from Daventry , GB  on  October 3, 2007

    "Hotel being overhauled, should have been notified or a discount should have been offered. Poor area of Liverpool.No bar facility and poor brakfast arrangements, food was only warm." (97435247)

    Room was good.

    Hotel wasn't finished, poor quality overall.

  • 8/10 John ( Mature couple) 

    from Trowbridge wiltshire , GB  on  September 28, 2007

    "Good food overall particularly breakfast.Friendly staff.I would be interested to see the hotel when all work has been finished as it has great potential.We will probably stay again when visiting our son at University." (97756324)

    clean room & brand new bathroom

    Not enough central lighting in room & no loo brush!

  • 7/10 Anonymous ( Solo business traveller) 

    on  July 28, 2007

    "I liked this hotel and think it has potential to be a really excellent hotel if a bit more attention to detail is carried out, and some replacement of worn furnishings is done." (97952468)

    Bathroom good

    TV didnt work,properly, room not clean, no teaspoon for making tea, carpets need replacing

  • 8/10 Marcus ( Young couple) 

    from Bridgend , GB  on  July 25, 2007

    Decent hotel, with nice bar and restaurant, on a busy road, but could not hear from room. Excellent location for racedays/events at aintree within an easy stroll.

  • 7/10 Mathias ( Same sex couple) 

    from Loerrach , DE  on  May 17, 2007

    - good breakfast - clean rooms

    - far outside the city (45 min to city center)

    1 of 1 people found this review helpful:

  • 10/10 Tanya ( Same sex couple) 

    from Neath , GB  on  July 22, 2007

    "i want to come back when i can get time of work." (97628733)

    close to the race course and the staff were helpfully. also food service fab

    nothing

  • 9/10 Anonymous ( Group of adult friends) 

    on  July 22, 2007

    "Genrerally very good, and nearby to local venues, clean rooms and friendly staff." (97895250)

    Breakfast was great, the bathrooms were lovely and the staff were friendly

    The noise and banging of doors at 7am, I think the maids should make an effort to be quieter when there are guests staying for leisure. Also in this day and age, the bar licence should be extended to at least 12 midnite not 11pm. Most hotels I have stayed in have a licence till 1am, I missed having a nightcap after the P!NK gig ;-(

  • 8/10 Anonymous ( Same sex couple) 

    on  July 20, 2007

    staff very friendly and helpful

    na

  • 9/10 Anonymous ( Other) 

    on  July 18, 2007

    "good time,food excellent(breakfast) wedding breakfast more than excellent. staff at wedding breakfast first class." (99341528)

    nice room with adequate facilities

    hard bed, noisy guests at 3am.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  July 15, 2007

    "Good value for the money, friendly staff." (97349129)

    free parking, easy access to the venue I had to go to

    nothing

  • 8/10 John ( Mature couple) 

    from Stockport , GB  on  July 11, 2007

    "Generally good" (99426221)

    Proximity to where we needed to go

    Breakfast not well organised

  • 6/10 Anonymous ( Same sex couple) 

    on  July 10, 2007

    "i am not a complainer by nature, but the problems mentioned above spoilt what would have been a better experience. the ropom was very good and i felt the hotel offered good value." (97624268)

    the room and meal

    rowdy guessts or visitors making excessive noise well after midnight. with apparently no effort by hotel management to control this problem staff unable to manage guests at breakfast. food running out, poor service. although meal eventualy served was fine.

  • 5/10 Anonymous ( Group of work colleagues) 

    on  July 6, 2007

    Food was excellent, and staff were friendly.

    The room smelled strongly of cigarette smoke, although to be fair this stay was very recently after the 'smoking ban'. I would imagine this will disappear in subsequent weeks

  • 8/10 David ( Mature couple) 

    from Basingstoke , GB  on  June 28, 2007

    "THE LEFTS SAID IT TAKE'S 8 PEOPLE IT DID NOT GET OF THE FIRST FLOOR WITH 4 PEOPLE IN IT. BREAKFAST WAS A FREE FOR ALL ONE DAY FIRST DAY YOU WAS SERVED ON THE 2 DAY IT WAS A BUFFET THE STAFF DID NOT COPE TO GOOD AND YOU HAD TO WAIT FOR FOOD TO COME OUT ALL THE TIME" (99132972)

    THE BEDROOMS WAS NICE AND BIG AND CLEAN

    THE BED CAN BE A BIT BIGGER

  • 7/10 Anonymous ( Mature couple) 

    on  June 27, 2007

    "Generally the hotel is a little shabby. Paintwork chipped and wall paper ripped/peeling. However apart from the cosmetics the staff were extremely helpful and friendly . The breakfast was good quality and good quantity" (99379506)

    Large room.

    lift did not work very well. Iron in room did not work at all. TV did not work very well

  • 9/10 Anonymous ( Young couple) 

    on  June 27, 2007

    Clean, modern and good quality

  • 10/10 Philip ( Young couple) 

    from Tredegar , GB  on  June 15, 2007

    "2 thumbs up :)" (99550111)

    The area was nice and it was close to Anfield. Staff were friendly. Room was lovely as was the breakfast

  • 9/10 Anonymous ( Group of work colleagues) 

    on  June 6, 2007

    "Polite helpful staff, clean and well presented accommodation." (99745169)

    Cleanliness and high standard of decor and furnishings

    Bar not available upon return from Wedding reception

  • 7/10 Anonymous ( Mature couple) 

    on  June 1, 2007

    "At breakfast there were too many guests and not enough tables, I saw guest clearing tables themselves so they could be seated to eat. Not enough staff who were very harrassed and un organised. Not a pleasant experience. Food was OK though." (99541128)

    The bath room was new

    Smallish room

  • 8/10 Sabreen ( Young couple) 

    from Wallington , GB  on  May 16, 2007

    "Travelled to Liverpool to visit Anfield. Location wise it is pretty easy to get a cab to the city centre (£6)The hotel is under refurbishment at the moment so it doesnt look to great from the inside is a pleasent surprise. Man at reception was very helpful - we were desperate for a pizza and mangaged to track a local delivery for us. Room was small but perfectly formed, great bathroom, super shower. Breakfast wasnt too great for vegetarians but service was good." (99335893)

    The room was clean and the shower was great!

    The breakfast area was a bit pub like

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 26, 2007

    The hotel was clean, well run and friendly

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 25, 2007

    "I could not fault the Staff, they went out of their way to be helpful. The room was clean and well appointed with all the usual facilities you'd expect. The bed was rather hard and uncomfortable though. I was disappointed by the quality of the food. The bar menue was limited but reasonable value. The breakfast was not worth getting out of bed for. I was unable to find an area where I could eat without having to inhale second hand cigarette smoke (apart from in my room). For a leasure stay I would have no problem with the hotel, but being kept awake by noise from a function in the hotel is unacceptable. As a single person staying I do not think the £180 for two nights and one poor breakfast represents value for money." (99651160)

    Clean, very helpful staff

    Lumpy bed,a lot of noise from other guests, very poor breakfast: Cold black toast, poor selection of cooked breakfast items, Breakfast not early enough on Sunday. No smoke free area in the bar.I was kept awake by music from a function room until well after midnight when I had a hard day of work ahead of me.

  • 9/10 Maria ( Group of adult friends) 

    from Pontypool , United Kingdom;GB  on  January 5, 2007

    "The hotel was clean and decorated to a good stantard. The staff were excellent going beyond the call of duty to accommodate my cigarette allergy. They were also very polite and nothing was too much trouble for them. I would have no hesitation in recommending this hotel to all our friends and I plan to stay there again in the near future." (99471633)

  • 7/10 Donald ( Mature couple) 

    from Milton keynes , GB  on  December 20, 2007

    "Would have expected a wider variety to the menu in the restaurant in the evening, but that which was served was fine. The young waitress on 'work experience' was extremely polite and was a credit to your hotel. It did seem a pity that she seemed to have been left alone to cope, but did an admirable job. Unfortunately I don't recall her name but she deserves a credit! Unfortunately the party crowd that were in the hotel on the same night as us held little respect for other guests in the hotel and held no shame with their 'car park' antics when they were in the process of leaving!!!" (97400994)

    Comfortable

    The customer lift

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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