Hotel Ibis Heathrow, London
112 - 114 Bath Rd, London Heathrow Airport, Hayes, London, UB3 5AL
Located 1.6 Mile from Heathrow Terminals 1, 2 and 3, and just 45 minutes away from central London, the hotel also boasts easy access to the M4 and M25 motorways...
Rooms from £52
(≈ $103) per night
Enter your dates of stay to see rooms to book
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
-
A j (Mature couple)
from Hengoed , GB on May 4, 2008
-
Anonymous (Mature couple)
on May 4, 2008
the bed
poor bar staff and inadequate coffee station provisions
2 of 2 people found this review helpful:
Was this review useful to you? -
Lynne (Mature couple)
from Hartlepool , GB on April 29, 2008
"This is the third time we have stayed and we are coming back in two weeks. Definately recommended." (97165289)
Friendly, clean and economical
Only negative was lack of staff on duty in restaurant and although staff were very helpful and friendly they had to deal with complaints about the service. Not their fault.
2 of 2 people found this review helpful:
Was this review useful to you? -
Cliff (Mature couple)
from Llandysul , GB on April 18, 2008
"We assumed there would be a hair dryer and did not check details before we left." (97918609)
It served our purpose for collecting someone from the airport and was very convenient
The bath is extremely dangerous, slip mats are available at reception but should be in every bath as my wife slipped when having a shower and was lucky to come away with only bruises on her arm and back.
2 of 2 people found this review helpful:
Was this review useful to you? -
Michael (Mature couple)
from Havant , GB on April 16, 2008
"Most of my comments are in the two boxes above. We would certainly stay again, if we use Heathrow airport. Good value for money." (97503396)
Room was obviously updated,very clean and well prepared;breakfast arrangements and the buffet were excellent.All staff that we encountered were most helpful and polite.
Unfortunately we arrived at the same time as many others, most of whom seemed to have check in problems. When eventually our turn arrived, the receptionist was exceedingly apologetic and most charming and dealt with our on line booking very quickly.
2 of 2 people found this review helpful:
Was this review useful to you? -
Peter (Mature couple)
from Sydney , AU on June 14, 2008
"The purpose of our stay was to have a good night's sleep. The Hotel failed miserably for the above reasons." (97689806)
Was this review useful to you? -
Anonymous (Mature couple)
on June 13, 2008
"Satisfactory" (97080783)
Friendly
No air conditioning in room therefore very hot
Was this review useful to you? -
Paula (Young couple)
from Wallasey , GB on June 6, 2008
Lovely breakfast.
Shower was not powerful enough.
Was this review useful to you? -
Anonymous (Solo business traveller)
on May 25, 2008
"A Good Hotel!." (97793393)
I want to say that this hotel is good, very friendly cheerful and fast in supporting and maintaining people.
cdold in room. I'm from Kazakhstan and like a hot.
Was this review useful to you? -
Samuel j. (Mature couple)
from Spring, tx , US on May 23, 2008
"The IBIS Heathrow is a budget-conscious super convenient property right on the ring road. It is very clean, very quiet, and spartan. The cafe operates 24 x 7 providing a limited menu and freshly brewed coffee (a basic human need!) The international staff is extremely helpful, even offering directions to the free bus service to Termainal 1,2,3. You can take the Hoppa-bus for 4 pound which runs every 30 minutes or walk 2 blocks and take the free TfL bus which runs every 3 minutes and lets you off 100 feet closer to the door. Sometimes you do get what you don't pay for! It is SO WORTH IT to arrive at Heathrow 4 refteshed and unharried by traffic to make that morning flight home to Houston. Try IBIS, you'll like it, too." (97353557)
We found the Ibis Heathrow to be clean, QUIET (important for an airport hotel) and reasonably priced. The international staff went out of their way to be helpful. The small, low-frills rooms had comfortable beds with crisp sheets and effective blasck-out curtains. What more could you ask for a stop-over.
The differences between the offerings and prices between the bar and the cafeteria-style restaruant were confusing and not clearly explained. It could be that my mind was a bit foggy after midnight, too.
Was this review useful to you? -
Anonymous (Solo leisure traveller)
on May 22, 2008
"The hotel satisfied my requirements and was ideal as far as access to the hotel and transit to Heathrow and I considered it a fair price. I thought the evening buffet selection a little disappointing and over price for what was on offer I over heard another guest making comment by the sounds of things she used the hotel often. Maybe I caught you on a bad night as far as the restaurant was concerned.I would certainly use you again next time I use Heathrow however I may eat away from the hotel." (97117774)
Was this review useful to you? -
Keith (Mature couple)
from Newcastle , AU on May 16, 2008
"Only there for 12 hours but quite adequate for our needs. The only problem was the Hoppa bus from the airport. The 5.54pm bus did not turn up, so we were waiting almost an hour for a bus. The morning bus was on time." (97625041)
Clean Comfortable quiet. Near to the airport.
The restaurant instructions were not quite clear that the a la carte menu was only available in the bar area
Was this review useful to you? -
Anonymous (Solo business traveller)
on May 13, 2008
"The staff on reception were not very informed on how to treat a person in a wheelchair. I had to ask for something to lean on whilst filling out the accomodation form. I was then given my room number but no one offered to carry my bag for me so therefore struggled in the lift alone." (97118846)
It was very basic and not at all suitable for a wheelchair user as very little room to move around. I could not get in or out of the bath. A wet floor shower would have been more useful in this type of room.
Was this review useful to you? -
Anonymous (Mature couple)
on May 11, 2008
it was quite, easy access to what we required,
Not enough tea making items, poor menue in retuarant & expensive.
Was this review useful to you? -
Paul (Mature couple)
from Scarborough , GB on December 18, 2007
"Overall very good. Would definately stay again." (97414325)
Clean, welcoming, well located and good value for money
No wire free to room
6 of 6 people found this review helpful:
Was this review useful to you? -
James (Mature couple)
from Ottawa, on , CA on April 16, 2008
"For basic convenient over-night in-transit stay at reasonable rates, this hotel is fine. They could improve facilities a bit, like having hair dryers in the bathrooms, for example. We felt that all of the facilities (room, bathroom and restaurant) would not be what we would want for a longer stay. We would recommennd it for short=term stay with qualifiers." (97949949)
Cleanliness; Room Rate; Location; Soundproofing
Small room, not well equipped; eating facility (selection good, quality poor, particularly temperature of the food)
Was this review useful to you? -
Sylvia (Mature couple)
from Bournemouth , GB on April 13, 2008
clean, warm
poor room layout
Was this review useful to you? -
Anonymous (Family with older children)
on April 12, 2008
"I'm not sure if smoking is still permitted within a hotel but assumed it wasn't and therefore didn't ask for a non-smoking room. There again, I think the receptionist should ask what I require. I expected a larger room for £72 and I think for that price breakfast should be included." (97668265)
Clean and functional
Smell of stale cigarette smoke and buzzing/whirring noise all night
Was this review useful to you? -
Edward (Solo business traveller)
from Ely , GB on February 18, 2008
"Very honest and simple accommodation. Clean and comfortable bed with sensible pillows. Efficient shower and quality towels. The bar staying open until 1am was a comfort as was the late availability of food. An excellent facility to spend a business stopover." (97542237)
The warm and informative welcome by the check-in staff.
Nothing
1 of 1 people found this review helpful:
Was this review useful to you? -
Anonymous (Mature couple)
on April 10, 2008
clean well priced
no hairdryer
Was this review useful to you? -
John (Mature couple)
from Isle of raasay , GB on February 12, 2008
Good Clean Accommodation
Toilet would not flush. Room very hot a/c did not work. No bin in room
1 of 1 people found this review helpful:
Was this review useful to you? -
Ian (Mature couple)
from Bubry , FR on April 5, 2008
What you get is what you see on the website
Was this review useful to you? -
Parmjeet (Young couple)
from Southall , GB on January 29, 2008
"it was ok..also the hotel is now non smoking..which i did not know" (97420198)
it was & comfortable
1 of 1 people found this review helpful:
Was this review useful to you? -
Kenny (Group of adult friends)
from Dunfermline , GB on April 2, 2008
"Done the job, gave me the required rest before flying the next day. Good hotel for convenience, but certainly not a leisure/holiday location." (97647351)
Quick check in, average but adequate amenities.
rooms could do with freshening up
Was this review useful to you? -
Anonymous (Other)
on January 8, 2008
"The hotel was fine for this category hotel so near the airport. However, the food leaves a lot to be desired. The cold buffet is very limited. The carrots and green beans on offer were either frozen or tinned and either wizened or watery." (97973570)
It was good value price/quality
1 of 1 people found this review helpful:
Was this review useful to you? -
Elizabeth (Other)
from Paisley , GB on March 28, 2008
"the problem was when we arrived the check in had no record of our reservation and told us this happens a lot with you. luckily they had a room available otherwise we would have been left to look for alternate accommodation late at night." (97094243)
accommodation was fine
Was this review useful to you? -
Anonymous (Solo leisure traveller)
on January 5, 2008
nothing much really. it was just convieniant for me
the accommodation wasnt bad but the women who checked me in was a rude, misserable & not very hospitable at all. the rest of the staff were fine.
1 of 1 people found this review helpful:
Was this review useful to you? -
Anonymous (Mature couple)
on March 26, 2008
"I would definately stay at your hotel again and have already recommended it to friends." (97628665)
Was this review useful to you? -
Anonymous (Solo business traveller)
on March 26, 2008
close to airport
very busy
Was this review useful to you? -
Anonymous (Solo leisure traveller)
on March 22, 2008
clean, easy to locate, very friendly check-in man.
my room wss the furtherest away from the lifts - again.
Was this review useful to you? -
Anonymous (Solo business traveller)
on December 15, 2007
"Staff at check in were generally very helpful, as were the restaurant/bar staff. Given that the price was economic by most airport hotel prices, it was pretty good value for money, as was the additional cost of breakfast. Lack of TV channels." (97454158)
Breakfast available from very early in the morning
Very small bedroom - glad I didn't have a large suitcase!However, it was very neat and the bed very comfortable.
2 of 2 people found this review helpful:
Was this review useful to you? -
Christopher (Family with older children)
from Southport , GB on March 21, 2008
"The staff where friendly but could not speak very good English, and the knowledge of the area was poor. The room had a terrible smell to it. there was only one towel each.I would stay at ths hotel if there where no other available as this was the case this time but by choice would not stay there. Location excellent" (97067824)
Was this review useful to you? -
Anonymous (Group of work colleagues)
on March 20, 2008
No porter, no taxi provision, no breakfast
Was this review useful to you? -
Anonymous (Mature couple)
on March 19, 2008
"A pleasant and conveniently placed hotel compact rooms and reasonable dining facilities" (97326712)
Convenient for airport
Having to pay for internet access
Was this review useful to you? -
Lyle (Solo leisure traveller)
from Duluth, mn , US on December 6, 2007
Room clean and uncluttereed. Food simple and good.
\\\\\my electronic room kep only worked the first time. \i notilced anot;her guest also had troble withhils key.
2 of 2 people found this review helpful:
Was this review useful to you? -
Anonymous (Solo business traveller)
on March 18, 2008
Conveniently close to the airport with regular bus service
Very noisy hotel. Activities will start 5am and reverberate through the construction. I suspect because it is so close to the airport, early flights make for these early activity.
Was this review useful to you? -
Andrew (Solo leisure traveller)
from Ely , GB on March 18, 2008
It was inexpensive
The room smelled of cigarette smoke
Was this review useful to you? -
Anonymous (Other)
on March 6, 2008
it was a very clean room
we are big people and reception gave us a shoe box as room, very difficult to move around in room, small bathroom with no towels.
Was this review useful to you? -
Anonymous (Solo leisure traveller)
on March 6, 2008
It was clean and comfortable
It was completely impersonal
Was this review useful to you? -
Katherine (Mature couple)
from Woodland hills , GB on March 3, 2008
"I thought our bedroom very adequate and the bathroom shabby. The restaurant food was very poorly displayed and looked tired and greasy. The a la carte menu was out of at least two items. The Ibis hotel at Euston where I stayed 5 nights was so much better. How can this be and not at each hotel." (97543427)
Close proximitely to airport and the shuttle
When we arrived at about 8 p.m., the buffet food was very tired looking, greasy and poorly dispalyed. A couple of items a la carte were off. Overall, the whole place looked seedy and not very comforting or appealing after a long flight.
Was this review useful to you? -
Anonymous (Solo business traveller)
on March 3, 2008
Room and all public areas ,were very clean , staff are very helpful room facilities were excellent
Was this review useful to you? -
Anonymous (Young couple)
on January 4, 2008
very clean, very kind staff, very cheap, everything you need in one!
food little expensive
Was this review useful to you? -
Anonymous (Young couple)
on January 4, 2008
the uncleanliness
Was this review useful to you? -
Anonymous (Solo business traveller)
on January 2, 2008
"I was put in a room which was situated by the Fire exit and a Private room. My room number was 470. I found the corridor to be exceedingly noisy with people banging the fire exit doors and shouting." (97247857)
Accomodation was basic but clean.
Location of room.
Was this review useful to you? -
Anonymous (Young couple)
on May 8, 2008
"VERY GOOD" (97946014)
THE ONLY NEGATIVE POINT ABOUT THE HOTEL IS THE BRICK WALL THAT WAS DIRECTLY OUTSIDE OF THE ROOM WINDOW (RM 511)
0 of 1 people found this review helpful:
Was this review useful to you? -
Robert (Mature couple)
from Baldwin new york , US on December 19, 2007
"The hotel was in the right place thats all" (97650200)
Was this review useful to you? -
Margaret (Mature couple)
from Narberth , GB on December 18, 2007
"The food was nice and a good choice but the switing staff were a bit slow and not all seemed to know what they were doing." (97429729)
Convienient to the airport and the shuttle picked us up from outside
The queue at check in was long and we had too wait after a long trip up
Was this review useful to you? -
Anonymous (Mature couple)
on December 15, 2007
This hotel was comfortable and conveniently close to the airport. The Restaurant was great value for money and scrumptious!!
No dislikes as only stayed the one night.
Was this review useful to you? -
Anthony (Group of adult friends)
from Skelton, york , GB on December 13, 2007
"breakfast was unbelievably bad and I didnt have time to complain as I had to rush off to an appointment. I would have asked for a refund of at least part of the breakfast content. The greeting at the door was poor and embarassingly suggested I hadn't paid in advance, the food was cold, the tables were dirty and so on." (97485014)
ok for the price
the walk round space was very limited
Was this review useful to you? -
E-chin (Solo business traveller)
from Singapore , SG on December 8, 2007
"I chose the Ibis because my husband and I have had generally good experiences with Ibis hotels in other parts of the world. We enjoyed our stay at the Ibis in Prague in 2005. Unfortunately, the staff at the reception (Ibis Heathrow) at time of check-out on Tue, 27 Nov 07(am) behaved as if I owed her a living - sour-faced and unpleasant; also unhelpful. This is certainly not what one would expect from frontline staff especially in the hotel industry." (97597010)
Conveniently located within 2 - 3 km from Heathrow, easy access via Hoppa Bus.
The water in the bathtub could not drain and my feet and legs were soaking in the cold water throughout my shower.
Was this review useful to you?
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
London Heathrow Premier Inn
VII Hotel
Ramada Heathrow
Jurys Inn Heathrow
Park Inn Heathrow
Comfort Hotel Heathrow
Hilton London Heathrow Airport
Holiday Inn London Heathrow
Sheraton Skyline Hotel & Conference Centre
"Nothing to add to above" (97307234)
Excellent for my wife and myself. Facilities were of a high standard and staff were very accommodating
The room next to my daughter and young granddaughter housed a couple who argued for much of the night. Result very poor sleep for daughter
2 of 2 people found this review helpful: