Heath Lodge Hotel, Birmingham

117 Coleshill Rd, Marston Green, Birmingham, B37 7HT 2  

Less than 2 miles from the NEC, the NEC Arena, Birmingham International Airport and Elmdon Trading Estate, this hotel is run by proprietors with nearly 30 years... more

 

£ Rooms from £65 (≈ $111) per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
6/10 Your room
6/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 9/10 Ian ( Solo business traveller) 

    from Reading , GB  on  June 26, 2008

    "This is a really good cheap hotel if you are attending an event at the NEC and want to avoid the high costs of the large hotels in the area. It is clean and the breakfats was v good!" (108091310)

    The staff were excellent and very helpful.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Solo business traveller) 

    on  December 11, 2007

    "a good well balanced package for the money ,would have been handy to know about any shops within walking distance and road noise" (97033818)

    friendly staff ,everythink you would expect from a 2 star hotel

    poor quality of evening food,very out of the way from local shops ect

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Mature couple) 

    on  June 13, 2008

    "Acceptable" (97025012)

    Good breakfast

    Very small shower/toilet. Poor tv reception due to portable arial.

  • 5/10 Anonymous ( Solo business traveller) 

    on  May 25, 2008

    "If the price was half the 75 I had to pay - I would say it is a not a bad place to stay as the staff are very friendly. However for the money you pay you should expected something more..." (97700308)

    It is a very nice family hotel. It is like being invited home not staying in a hotel.

    The toilet and bathroom were outside my room so I had to lock and unlock my room to go to toilet... Dinner and breakfast were awful...

  • 7/10 Marion ( Solo business traveller) 

    from Saffron walden , GB  on  March 23, 2008

    "hotel was good value for the price. I did not expect the same facilities as the hilton. My stay was just fine for my purposes." (97408226)

    staff were very friendly and helpful

  • 4/10 Benjamin ( Solo business traveller) 

    from Bristol , GB  on  March 5, 2008

    "Room was small and funishings dated and worn. I was ofered another room as the shower did not work. Over-priced for such a basic B&B, I recently stayed in London in a 4* hotel for the same price." (97564030)

    Receptionist friendly, clean linen

    Shower did not work and toilet was dirty

  • 9/10 Nicholas ( Young couple) 

    from Petersfield , GB  on  February 27, 2008

    Good clean and tidy. Freindly hepfull staff. Good Valu for money.

    Room No 11 had a very cramped en-suite with a very small wash basen . The bed was comfortable but lacked a duvet in place of sheets.

  • 3/10 Anonymous ( Solo business traveller) 

    on  February 21, 2008

    "The staff were friendly and helpful but the standard of the hotel was poor. The general overall appearance was of a run down hotel that was in need of a good spruce up." (97893314)

    It was near to the NEC

    The lack of space and the need for re-decoration and a good cleaning of the room.

  • 5/10 D ( Solo business traveller) 

    from Calne , GB  on  January 25, 2008

    "i should not call itself a hotel more like a dogy sea side bed and brefeast that shoul £15 per night not £80" (97130415)

    date and scruffy like take a step back in time and not in a good way

  • 9/10 Trevor ( Solo leisure traveller) 

    from Isle of wight , GB  on  December 13, 2007

    "access to transport availability from railway station to hotel. i.e. from Marston Green no taxi's or busses just a long walk. From Birmingham International plenty of taxi's (about equal distance)." (97365566)

    comfortable room and good service

  • 4/10 Esther ( Group of work colleagues) 

    from Arlingham , United Kingdom;GB  on  December 5, 2007

    The Staff were friendly and the hotel was close to the NEC

    Not very clean, very very damp, tatty (1980/1990 ish decor) Very expensive

  • 7/10 John ( Group of adult friends) 

    from Grimsby , GB  on  December 2, 2007

    "Good clean value for money accommodation" (97612687)

    The owner knew his hotel was not as he would like it but he made you very welcome and the food was very good with hearty portions

    The only complaint would be that the hotel is a bit stayed and requires some modernisation, but the owner has this in hand

  • 6/10 Anonymous ( Same sex couple) 

    on  November 18, 2007

    "Easy to find of the motorway and well located for the NEC. its not the ritz but it,s ok for an overnight if visiting the NEC, food is basic but ok. you get what you pay for." (97167577)

    I liked it's location, easy to find once leaving the motorway. And just down the road from the NEC.

    General condition of room was poor and a lot of noise from other rooms. the hotel generally was ok and very friendly staff but the food was very basic, breakfast was reasonoble.

  • 9/10 Paul ( Group of adult friends) 

    from Chipping norton , GB  on  November 18, 2007

    "This is the first time I have booked a hotel online & didn't know what to expect. We were warmly greeted by a thoroughly nice chap who explained all we needed to know. We had a twin room with en-suite which was a little compact but well presented with tea & coffee making facility, TV, telephone etc. We didn't have a chance to sample the dinner menu but the full english went down a treat in the morning. Friendly & helpful staff. Recommended." (99023325)

    Good parking, clean room, friendly staff

  • 6/10 Alan ( Young couple) 

    from Newcastle upon tyne , GB  on  November 15, 2007

    "Restaurant bill not itemised and i think i was overcharged on the final bill???" (97995507)

    Friendly staff

    Pretty remote area

  • 6/10 Anonymous ( Mature couple) 

    on  November 13, 2007

    The bathroom en-suite was very clean, same with the room. The staffs were friendly. We have enjoyed our cooked breakfast.

    The room itself was very cold. The basin is sooo tiny and water spills when basin is being used. I hate wet flooring.

  • 4/10 Anonymous ( Group of adult friends) 

    on  November 13, 2007

    "I was glad of a bed for the night, but the cost was excessive for what was on offer." (97821773)

    The bed was comfortable

    The room was offered as a twin, with the option of extra beds if required. there is no way you could have fited an extra toothbruch in let alone another bed. Could hear everything going on in bedroom overhead.

  • 7/10 Anonymous ( Solo business traveller) 

    on  November 9, 2007

    "We were attending an event at the NEC and wanted a budget. The hotel itself was OK for what we were looking for, but it is a residential area and there are no bars, restaurants or stores close by. The bus into B'ham was an hour long, but worth the trip. THe NEC was a little over a mile away, which was not too bad, with a bus stop near the hotel." (97190873)

    Raj, the propieter, was great! The breakfast was good and pretty quick. The showers were also small, but the water was hot.

    The accomidation was small, we had to upgrade to larger rooms. The hotel also had a dunny smell...

  • 6/10 Julie ( Group of adult friends) 

    from Leeds , United Kingdom;GB  on  October 24, 2007

    "Overall our stay was Ok, however if the staff hadn't have been as friendly then we would have probably walked out as soon as we saw the rooms. They are far too small. However the hotel was clean and the food was very good and it was convenient for the NEC but it is in need of refurbishment." (99511699)

    All the staff were extremely friendly and breakfast was excellent. The rooms were very clean

    The hotel is very shabby and in need of refurbishment, the rooms are very small and the bathroom is far too small for a person of average build so anybody slightly overweight would find it imposible to use

  • 10/10 Stelios ( Solo business traveller) 

    from Athens , GR  on  October 17, 2007

    Excellent cuisine the chef is a magician

  • 9/10 Matthew ( Solo business traveller) 

    from Ashford , GB  on  October 9, 2007

    friendly, good food, comfortable room

  • 3/10 Anonymous ( Solo business traveller) 

    on  September 28, 2007

    "the size of the room. more information on the facilities eg bathroom." (97126226)

  • 7/10 Anonymous ( Mature couple) 

    on  July 25, 2007

    Friendly staff

    Average food

  • 8/10 Anonymous ( Solo business traveller) 

    on  July 9, 2007

    "The staff were very helpful when I had specific requests. The taxi company they used came very promptly which was great. However the beds were not the most comfortable. Everything was very clean." (97708785)

    friendly staff

    carpet on bathroom floor, pillows were uncomfortable.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  May 16, 2007

    "Very near NEC, ideal for overnight stay, friendly helpful staff. Good cooked breakfast. No complaints. Would use again or recommend to anyone needing an overnight stopover.Not ultra modern but overall good value for money and is soon to be refurbished." (99479199)

    Quiet, clean and comfortable

    Rather small room and en suite but adequate

  • 9/10 Anonymous ( Solo business traveller) 

    on  April 27, 2007

    Staff were very helpful and eager to please. The proximity to the NEC is a great advantage.

    Limited Vegen breakfast options, however, I'm sure if I had asked, the kitchen would have come up with something.

  • 10/10 William ( Mature couple) 

    from Poole , United Kingdom;GB  on  April 2, 2007

    "Our overall impression of the hotel was very good. The staff were very accommodating and it made our visit a pleasure. The evening meal was very good as was the breakfast." (99145396)

    Clean and comfortable and ready when we arrived

  • 8/10 Anonymous ( Solo business traveller) 

    on  March 10, 2007

    "Overall, furnishings tired but clean.Facilities adequate and staff very helpful and friendly." (99682758)

    Staff very helpful and friendly. Hotel very clean.Breakfast good

  • 6/10 Anonymous ( Young couple) 

    on  February 21, 2007

    Friendly Staff and Helpful

    No hot water so could not have a bath - had to use the shower which was not brilliant

  • 5/10 Lis ( Mature couple) 

    from Skovlunde , Denmark;DK  on  January 18, 2007

    "Proprietors Mr&Ms Kalsi and there staff are wery frendly." (99815312)

  • 9/10 Anonymous ( Mature couple) 

    on  December 20, 2006

    "We had a good stay albeit for one night only. The welcoming was warm and a nice touch was mince pies on our arrival. (we were there just before Chirstmas) The full English breakfast was excellant, hot and plenty of it. The sitting areas which included a lounge and a bar were cosy with a fire in the flounge - lovely as it was freezing weather.. Overall a good stay. We were visiting the NEC which was only a short taxi ride away." (3304756461)

    The welcome was lovely. The room had everything you could need and the overall general ambience was excelent too.

    It can not be helped but the smell of smoking in the bedroom (no 10 ) was overpowering. I am an ex smoker so it is not really a complaint but an observation!

  • 7/10 Anonymous ( Mature couple) 

    on  December 14, 2006

    The excellent service from the staff

    The room was smaller than we are used to. Was more of a single bed room than a double bed room.

  • 9/10 Louise ( Group of adult friends) 

    from Newport , UNITED KINGDOM;GB  on  December 8, 2006

    "GREAT FRIENDLY STAFF NICE CLEAN ROOMS ETC" (99900615)

    CLOSE TO WHERE WE WERE GOING/NEC EXCELENTT CCLOSE BY

  • 10/10 Zoie ( Other) 

    from Dartford , United Kingdom;GB  on  December 5, 2006

    "The staff were so welcoming and friendly, it really was a lovely enjoyable stay. I felt very comfortable staying here. I wanted a hotel as close to the NEC as possible, and it really is close, as the hotel brochure stated. The evening meal and breakfast was cooked lovely. I dont remember the brochure stating that the rooms had a TV, but it was a nice bonus that the room did have a TV. The rooms had everything we needed." (99064805)

    Extremely friendly and welcoming

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  November 15, 2006

    The friendly atmosphere of the hotel in general and the food was excellent

  • 7/10 Anonymous ( Young couple) 

    on  November 13, 2006

    "I think that I would have preferred to pay a little extra to get a bigger room & a big more luxury- but, I couldn't complain about it really-it was spotlessly clean & staff were lovely" (3305168672)

    very friendly staff & hotel very clean

    Room was very smalland basic, but I suppose this was reflected in the price- it was cheaply priced.

  • 5/10 Anonymous ( Solo business traveller) 

    on  November 4, 2006

    The sheets were clean and the towels were fluffy. The lounge area was quite nice, although the lights were dim!

    The room was worn, shabby and dirty in the corners. There was a dank smell throughout the hotel

  • 8/10 Stuart ( Group of adult friends) 

    from Aberdeen , United Kingdom;GB  on  November 3, 2006

    "A good location for the NEC and airport. Friendly staff and a good breakfast selection. Room was 'compact and bijou' and perfectly adequate. Clean and fully furnished, suitable to crash out for a couple of nights. I'd easily go back if I need to." (99821027)

  • 8/10 Barry ( Mature couple) 

    from Great tey nr colchester , United Kingdom;GB  on  October 24, 2006

    "The evening meal menu was never on sight anywhere, although we could have asked,just a minor thing but could make people stay infor a meal?" (3305192238)

    Clean tidy and adequate for an overnight stop

    Small wash room but this was acceptable for the short time

  • 4/10 Anonymous ( Mature couple) 

    on  October 17, 2006

    "we would like to have known the standard of the interior of the hotel which was dissapointing" (99821605)

    the staff were very good

    the hotel needed decorating through out

  • 5/10 Anonymous ( Mature couple) 

    on  September 6, 2006

    "I personally would not rebook this hotel." (3305281719)

    Breakfast was greasy, bar was shut when arrived back at 22.00 Hrs

  • 9/10 Max ( Solo business traveller) 

    from Dungannon , United Kingdom;GB  on  June 26, 2006

    "I really enjoyed the friendlinessand atmosphere of this hotel" (3304791913)

    Staff friendliness

    room a little small

  • 9/10 Anonymous ( Solo business traveller) 

    on  June 13, 2006

    "A very pleasant stay even though it was only for 1 night. Very friendly. Excellent food both for evening meal and breakfast the next morning." (3304818529)

    Located quite near to where I was attending a course. Very clean and welcoming. Excellent meals.

    Nothing

  • 6/10 Anonymous ( Group of work colleagues) 

    on  March 8, 2006

    "Friendly owner and staff. Room needed a good makeover. Good food in restaurant . Lack of vegetarian food on menu was quickly rectified by owner whose wife cooked a special vegetarian dish for us." (3304244785)

    We were made to feel very welcome by the owner

    The room left something to be desired. Too small, no wardrobe,Wash basin and shower too small

  • 8/10 Anonymous ( Solo business traveller) 

    on  February 2, 2006

    "Friendly and close." (3304119048)

    It was clean and cossy

    reduce number of stairs

  • 7/10 Brian ( Solo business traveller) 

    from Sheffield , United Kingdom;GB  on  February 1, 2006

    Friendly staff, nice English breakfast.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  October 5, 2005

    "as i was attending the NEC on 1 october I needed to know whether this particular hotel was on a bus route. Before confirming my booking I was told by the staff at the hotel that thois was correct." (2766051)

    Small compact room with ensuite facilities.

    prices for dinner need to be looked at

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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