Waterside Inn, Peterhead

Fraserburgh Rd, Peterhead, AB42 3BN
3 star

Just a few miles from Peterhead, by the banks of the River Ugie, lies the Waterside Inn. Set in the North-East corner of Scotland, where the Grampian Highlands ...

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£ Rooms from £65 (≈ $119) per night
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7/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
6/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
8/10 Overall value for money
  • 8/10 Derek (Other) 

    from Ashington , GB on  July 21, 2008

    "Nice people" (108094592)

    Friendly

    Long walk to room

  • 9/10 Anonymous (Solo business traveller) 

    on  July 6, 2008

    "Great place to stay with a good restaurant. I have seen some of the complaints from other people that have stayed here. I can't understand what their problems were. Maybe they were royalty or just very hard to please. " (97272615)

    Nice Hotel, tidy grounds with friendly and helpful staff.

  • 9/10 Richard (Solo business traveller) 

    from Ilckeston , GB on  July 4, 2008

    "Would do it again." (108015739)

    Staff, Room, Bed, Food and service was first class.

    Price for B&B was a bit steep I thought.

  • 8/10 Robert (Mature couple) 

    from Atherstone, warks. , GB on  May 21, 2008

    "Apart from sleep depravation, it was a good stay and food was excellent.Fresh cooked breakfast also appreciated!" (97650048)

  • 9/10 Anonymous (Mature couple) 

    on  May 11, 2008

    "Well booked room on line got confirmation but on arrival at hotel there was no sign on the computer of our booking. Also when we wanted a room extension we were told we had to pay the full rate for another night. Never been in a hotel where they charge the full price for a room extension, would suggest you charge hourly for that. Would have liked more information on the leisure facilities and use of them." (97867098)

    The accommodation in the Executive room was excellent very spacious and very clean and tidy. The room was also very quiet and relaxing.

    Nothing.

  • 9/10 Chris (Other) 

    from Ballater , GB on  April 26, 2008

    "This is the third occassion we have stayed at the Waterside in the last few weeks, from the outset they were considerate to our needs( late check out and groundfloor twin for elderly parents) The hotel is warm and comfortable and although the reason for our visits was not entirely holiday we are now considering a few days break there. The restaurant is beautiful and the food good and well cooked with a huge selection of dishes. Each time we go the standard is the same both in accommodation and restaurant, because I am a hotelier I am often somewhat critical of where we stay , but this is not the case at Waterside" (97210222)

    Clean, neat and what we needed,

    would have preferred a king size bed

  • 9/10 Anonymous (Mature couple) 

    on  March 22, 2008

    bright and spacious

    quite out of the way

  • 6/10 John (Solo business traveller) 

    from Newcastle upon tyne , GB on  March 15, 2008

    "All I ask is for good accommodation Not run down at high prices" (97097782)

    Not much

    Decor poor. Lighting poor. only one power point

  • 8/10 Anonymous (Group of work colleagues) 

    on  March 4, 2008

    "Restaurant and bar excellent, as mentioned above bathroom could be upgraded." (97544580)

    Large and airy.

    Could do with a little renovation particularly the bathroom.

  • 8/10 Adam (Solo business traveller) 

    from Sheffield , GB on  February 22, 2008

    "Nice hotel, good staff. Plently on facilities. Good Food. Room's seemed old and worn. Clean throughout though" (97111739)

    Thought the facilities were excellent and the food was good

    Was expecting a better room.

  • 6/10 Anonymous (Solo business traveller) 

    on  October 23, 2007

    "This hotel does not have to tout for business as it is always full due to a lack of hotels in the area. This is very apparent in lack of interest/experience in restaurant staff and overall attention to detail generally. However it shoul dbe noted that reception staff are helpful and efficeint." (97013031)

    Poor service in restaurant. Had a executive room and no toiletries appeared until the third day of my stay.

  • 9/10 Tracy (Solo business traveller) 

    from Kingsbury , GB on  October 15, 2007

    "I didn't have time to try the food but the menu looked good and they had room service. The hotel was very difficult to see from the road, could have had a better lit sign. The phone number I got online didn't work" (97160725)

    Nice, efficient staff, good sized suite type room, attractive communal areas, quiet

    bed linen could have been newer, clean but a little tired.

  • 6/10 Anonymous (Solo business traveller) 

    on  October 9, 2007

    Room comfortable

  • 9/10 Martin (Group of adult friends) 

    from Rosehearty aberdeenshire , GB on  October 3, 2007

    very clean & the staff were very helpfull

  • 9/10 Wendy (Group of adult friends) 

    from Fraserburgh , GB on  October 3, 2007

    The room had a very strong horrid smell which we reported

  • 8/10 Anonymous (Solo business traveller) 

    on  July 15, 2007

    check out was very slow

  • 9/10 Philip (Solo business traveller) 

    from Perth , GB on  July 10, 2007

    "I was extremely impressed by the courteous nature of all of the staff. They were genuinely helpful and friendly. Nothing was too much trouble. Their attitude was reflected by the duty mamager next morning. Whilst having coffee in the lounge I noticed him outside clipping a hedge which was overgrown and against the window. He even managed to do it without cutting his tie off! Good for him and his staff. I will definitely visit the hotel again." (97014281)

    Large and spacious room, very well appointed.

    The room was quite a long way from reception, but not really a problem.

  • 5/10 Anonymous (Solo business traveller) 

    on  June 23, 2007

    "Only stayed for one night but wouldn't recommend for longer. The place seemed rather run down but the staff were helpful. The room was a bit shabby and gloomy. Overall ok for a business overnight but not for a family holiday." (99855253)

    Room was clean, bed comfortable

    Could do with a makeover. Breakfast was poor

  • 4/10 G (Mature couple) 

    from Glasgow , GB on  June 20, 2007

    Staff

    the room was very very echoy

  • 8/10 Anonymous (Solo business traveller) 

    on  June 4, 2007

    Reasonable sized rooms

  • 3/10 William (Mature couple) 

    from Ashton-u-lyne , United Kingdom;GB on  November 15, 2006

    "Badly needs refurbishment" (3305313715)

    Convenient for our purpose

    Overpriced for the value provided

  • 5/10 Peter (Family with young children) 

    from Tenbury wells , United Kingdom;GB on  August 27, 2006

    "We were disappointed with the quality of the hotel. The facilities were run down. However the room was a good size, but was let down by the bathroom and the bed." (3305259199)

    Size of room and breakfast were good

    Bathroom was dirty and tired, comfort of bed was dreadful. We ended up sleeping on the floor.

  • 10/10 Enid (Mature couple) 

    from Southport , United Kingdom;GB on  August 25, 2006

    "Can honestly say could not find fault with hotel at all amazed at the price paid for the quality we received." (3305238367)

    It was comfortable, clean and in a lovely location

    nothing

  • 5/10 Barbara (Mature couple) 

    from Loanhead , United Kingdom;GB on  August 23, 2006

    "Hotel staff were very friendly and breakfast was hearty but felt the room did not reflect the cost as it was pretty basic." (3305197382)

    Not enough pillows and complimentary supplies were extremely poor. Two teabags not adequate not everyone drinks coffee!

  • 4/10 Gayle (Family with young children) 

    from Milton of campsie , United Kingdom;GB on  August 22, 2006

    "This has been, at one time, a very nice hotel, the facilities were of a good standard,nice gym and swimming pool, BUT the rooms were tatty,clean but a bit smelly, not what I would expect of a 4 star hotel, Breakfast was acceptable but again not 4 star worth. I would go back to this hotel but only if the price was at the reduced online rate." (3305216821)

    It was cheap, and handy to where I wanted to be

    Rooms were a bit tatty no rooms for 4 or rooms interconnecting doors for families.

  • 10/10 Anonymous (Young couple) 

    on  August 22, 2006

    "Overall great stay." (3305227268)

    Excellent facilities and polite staff. Great value for money.

    Bars closed even though we were still drinking. I thought the bar stayed open as long as residents were in them.

  • 9/10 Anonymous (Mature couple) 

    on  August 22, 2006

    "This hotel represents excellent value for money." (3305236292)

  • 8/10 Stewart (Other) 

    from Anstruther , United kingdom;GB on  August 4, 2006

    "Only there for 1 night but would have loved to have stayed longer, the staff in the restaurant were very professional and friendly and the food was first class and very reasonably priced." (3304836754)

    Lack of air in the bathroom meant that the shower curtain didn't smell very fresh

  • 7/10 Anonymous (Group of work colleagues) 

    on  July 11, 2006

    "Good quality stay would stay again as am in the are on business often these days, but not at this price noticed some guests paid nearly half of what we paid" (3304977325)

    Good facilities, room of good standard, clean

    I thought it was expensive for the overhaul standard, found Lounge in the evening need Ventalation & or Air Conditioned to warm and stuffy on a hot night.

  • 8/10 Steven (Family with young children) 

    from Kirkcudbright , United Kingdom;GB on  July 8, 2006

    "Although I found my hotel stay enjoyable and staff very accomadating,I would have preferred my room not to have been in such close proximity to parking facilities.Although this was a minor inconvenience,my wife felt very uncomfortable opening the curtains one morning to find one gentleman standing right outside the window about to enter his vehicle." (3304963197)

  • 3/10 Allan (Solo business traveller) 

    from Roy bridge , United Kingdom;GB on  June 24, 2006

    "wasn't a good impression of the company - my first stay at a Swallow. In comparison to Travel Inn/Lodge/ Holiday Express very poor experience, doubt I will stay at a Swallow Hotel again." (3304892987)

    the final room was comfortable, and bed was nice

    first room had big leaks, second room already had someones clothes in it, 3rd room was better

  • 7/10 Heidi (Family with young children) 

    from Hartlepool , United Kingdom;GB on  May 31, 2006

    "Excellent location and overall we enjoyed our stay although we were a bit shocked with the rooms for a swallow 4 star hotel. Food and service was great. Leisure facilities were good but rooms had a clothes rail for clothes (no wardrobe). Walls were made from breeze blocks painted cream, old fashioned velvet headboard with cigarette burns in, very small and cramped." (3304281580)

    Restaraunt was lovely, excellent leisure facilities nice staff, lovely lounge

    Rooms were terrible, dated and walls were breeze blocks painted cream. Bathrooms were shabby

  • 10/10 Aian (Mature couple) 

    from Milton keynes , United Kingdom;GB on  April 21, 2006

    "overall it was excellant very friendly people loved it there" (2998896)

    very cosy and very friendly a great stay

    nothing

  • 7/10 Anonymous (Solo business traveller) 

    on  April 4, 2006

    "Food in restaurant and bar was excellent" (3304428809)

    Space

    Too many beds - 3 beds in a twin bed room Bathroom had mould in places

  • 10/10 Thomas (Mature couple) 

    from Glasgow , United Kingdom;GB on  April 3, 2006

    "Excellent sums it up. In particular all of the staff were efficient, friendly and appeared anxious to please." (3304138771)

    An excellent comfortable and modern hotel.

    A wardrobe (as opposed to an open hanging area) would improve the room

  • 8/10 Anonymous (Solo business traveller) 

    on  February 28, 2006

    "hotel location is good, easy to find, adequate for business" (3304255188)

    Space

    Bathroom needed updating and was not as clean as it could be

  • 8/10 Steve (Solo business traveller) 

    from Hinckley , United Kingdom;GB on  January 15, 2006

    "Having stayed at the hotel before there is little to say. If I did not like before I would not have come again." (3304108831)

    Close to site of business and easy to find

    None

  • 10/10 Jeremy (Solo business traveller) 

    from Sheffield , United Kingdom;GB on  December 6, 2005

    leisure facilities

    newspapers unable to supply requested newspaper

  • 7/10 Anonymous (Family with older children) 

    on  November 27, 2005

    The food is excellent and the staff are friendly.

    The general standard of the rooms and insuring that non smoking room are that.

  • 9/10 Anonymous (Family with young children) 

    on  October 19, 2005

    Friendly, helpful staff. Good clean accomodation, excellent food.

  • 8/10 David (Solo business traveller) 

    from Doncaster , United Kingdom;GB on  October 12, 2005

    Comfortable room, good facillities friendly staff

    The bathroom in my room requires refurbishing ie black mastic, chipped bath, bathroom tiled not carpeted

  • 3/10 Anonymous (Mature couple) 

    on  October 8, 2005

    "We were very disappointed about the hotel and it's service, no way we would ever book a room there again..." (2756826)

    We weren't satified with the accomodation.

    The accomodation we were in was is a poor state of maintenance and was dated. Apart from the lady in the breakfast room all staff made the impression that they were forced to work there and didn't enjoy it. When we checked out we had to jump over masses of laundry lying on the floors of the gangways.

  • 6/10 Anonymous (Mature couple) 

    on  October 5, 2005

    "After having to wait over 1 hour to find a taxi to take me to the hotel, I was tired and cold. On entry to the hotel where we had checked in earlier we requested a round of sandwiches and a drink to be sent to our room. The night porter could not oblige and openly said he was in the middle of his tea. The staff member on the desk had to see to us instead. Not a very pleasant experience to be met with a 3am!" (2673780)

    I found the sofa slashed in 2 places which I did expect? I still had to pay the full price of £110 for suite of disrepair.

  • 3/10 Anonymous (Solo business traveller) 

    on  June 17, 2005

    "The restaurant is in desperate need of a visit from Gorden Ramsey to insert the Chef's microwave up His ****, nice menu on paper, but the quality is a ripoff. Watch out for the *** in the menu, this mean's it is priced as a starter (although it's in the main's section)and they will charge double for this as a main, be warned, there is nothing in the menu to state this, you find out as you order." (2403266)

    Comfortable beds

    Restaurant and bar, rooms need upgrading as they are a little tired.

  • 9/10 Neil (Solo business traveller) 

    from Abingdon , United Kingdom;GB on  May 29, 2005

    "Rooms are spacious and have room to work as well as sleep; irons and ironing boards were in the room - this is important for business travellers. Bar meals were available - a good alternative to the formal restaurant facility - and room service 24 hrs was also available - this is something I have not had in other hotels and have had to travel into town to eat after 2045. I did not try the leisure facilities - typically I would have swum before work. Incidentally, I could not find and information pack in the room on the hotel facilities, opening times etc. I chose the hotel simply because Aberdeen had no accommodation and I was working in Dyce - a long drive. Unfortunate because if the hotel were a little closer I would definitely use it on my next visit." (2323599)

    Spacious rooms, alternative meals until 2130 and room service

    Early continental breakfast in rooms; Sky TV in ALL rooms

  • 4/10 Anonymous (Mature couple) 

    on  May 23, 2005

    "Normal goodies found in a 4 star hotel - shoe cleaning, shower caps are not going to be supplied. Very difficult to get post dinner service." (2271065)

    swimming pool. breakfast & dinner Alison Buchan was a star - the only member of staff who seemed to know what she was doing

    our comments were left with the manager. Some of the staff were very off hand.

  • 7/10 Elizabeth (Family with young children) 

    from Aberdeen , United Kingdom on  April 27, 2005

    "Family room was welcome but it quite clearly, along with bathroom had seen better days. More info could have been given out at reception on arrival about facilities, dinner, breakfast etc. Staff were preoccupied with wedding guests. Reception was helpful later however on providing info on eating in town and taxis however. Overall an enjoyable stay although a bit pricy considering room, also extra charge of £5 for just having breakfast in room was excessive" (2194925)

    Good swimming pool, adequate family accomodation, friendly helpful staff

    room could be updated, felt a little 'put to one side' by staff as a wedding was taking place on sat.

  • 7/10 Philip (Solo business traveller) 

    from Sutton coldfield , United Kingdom on  March 13, 2005

    "food in restaurant wasnt too good [caused stomach upsets]no hotel info in room[times/facilities ect]" (2001683)

    large room nicely appointed comfortable bed

    would have liked a fridge/mini bar dont like squeezy bathroom products

  • 5/10 Anonymous (Young couple) 

    on  December 14, 2004

    "thought general condition of bathroom was poor .for example broken tiles. also scorch marks on carpet from an iron." (1742708)

    location of hotel. actual building lovely.

    room very basic. was woken up by housekeeping.

  • 9/10 Mario (Solo business traveller) 

    from Middelburg , Netherlands on  December 6, 2004

    "One of the nicest hotels I've been to, and I've been in quite a few. Great food, a very nice bar. As a frequent businesstraveler, most hotels are just a place to sleep. This hotel is more a place like home, where you like to go to to relax after a days work." (1718243)

    Very nice atmosphere, good food & drinks

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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