Europ'hotel, Bergerac

20/22 Rue Place Du Petit Sol, Bergerac, 24100
3 star

The hotel is located in a quiet area in Bergerac’s city centre and it welcomes you in the distinctive warm and charming atmosphere of the Périgord region. ...

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€ Rooms from $70* per night
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8/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 8/10 David (Same sex couple) 

    from Nottingham , GB on  July 28, 2008

    pleasent room in a small hotel with a nice pool

    1 of 1 people found this review helpful:

  • 4/10 Anonymous (Mature couple) 

    on  August 12, 2008

    "OK if just for one night but would not have wanted to stay any longer. Fine before stopover before catching flight but not a place to linger" (97871809)

    Nice Pool

    Dismayed by Insect killer sprays outside every door! Not a positive first impression. Staff took five minutes to appear at reception desk when I arrived.

  • 8/10 Charles (Mature couple) 

    from Uppsala , SE on  July 25, 2008

    "Good value for money." (97175480)

    Near to town and railway station as we came from Bordeaux by train. The pool and the air-conditioning were appreciated as the summer weather was warm. The reception area and general areas gave a light and modern impression. Good level of attention from the staff.

    Some technical facilities in the room needed adjusting to work correctly, which I did before using them.

  • 7/10 Anonymous (Mature couple) 

    on  July 24, 2008

    excellent pool & useful off road car parking

    Breakfast very poor, rooms cramped and a little tired. No towels provided for pool, no proper residents bar/lounge facility.

  • 9/10 Anonymous (Mature couple) 

    on  July 10, 2008

    "Very nice hotel and well looked after the only thing no one could speak English but this is not a complaint." (97364956)

    Very nice Hotel for seeing the centre of Bergerac

  • 9/10 Anonymous (Mature couple) 

    on  July 8, 2008

    "satisfactory" (97305873)

    location, staff

    no lift,no fun carrying 2 heavy suitcases up 2 storeys

  • 8/10 Anonymous (Mature couple) 

    on  July 8, 2008

    "satisfactory" (97918999)

    location,staff

    noise from other guests

  • 8/10 Roger (Mature couple) 

    from Benidoleig , ES on  July 7, 2008

    "Very enjoyable" (97861571)

    Pool enjoyable,location for the town good, room comfortable and pleasant

    It would have been nice to have a map of bergerac in the hotel for clients.

  • 9/10 Anonymous (Group of adult friends) 

    on  June 23, 2008

    "excellent" (97285497)

    friendly staff, tasteful decor, convenenient location

    breakfast a bit boring and limited

  • 9/10 Anonymous (Mature couple) 

    on  May 11, 2008

    "Hotel was very pleasant. Owners and staff always very helpful. Very quiet location. Plenty of chairs placed outside for seating. Secure car parking overnight. Good selection of places to visit, maps, etc." (97914407)

    Nice quiet hotel. Excellent continental breakfast.

    Would like to have been closer to the town centre.

  • 9/10 Barbara (Mature couple) 

    from Burnley , GB on  April 25, 2008

    "Good stay, nice hotel and staff excellent and helpful." (97653427)

    Excellent value for money. Clean hotel.

    Thin walls - could hear people in next room, even when talking in a low voice.

  • 8/10 Sarah (Mature couple) 

    from Willenhall , GB on  April 20, 2008

    Location was good, 10 mins walk to old town. 10 mins drive to airport. Friendly staff, nice pool.

    Bit noisy, could here people in next room talking, they wern't particulary noisy just walls thin.

  • 9/10 David (Group of adult friends) 

    from Barrowford , GB on  April 13, 2008

    "From arrival to departure we were looked after extremely well. We would not hesitate to recommend and re-visit" (97624492)

    Clean, friendly and central

    Absolutely nothing to complain about

  • 8/10 Karin (Group of adult friends) 

    from Marlborough , US on  April 9, 2008

    "I would have liked to have known that the hotel has no lift." (97349641)

    It was a good value for the money and centrally located.

    The bathroom arrangement was odd - the toilet and wash facilites in separate rooms - also no shower curtain or enclosure so water all over the place and a rather high bathtub to step into to take a shower was rather difficult for an elderly person. As in many hotels in Europe no elevator makes it a little difficult for disabled persons.

  • 8/10 Michael (Family with older children) 

    from Bellevue , US on  December 12, 2007

    "I enjoyed our stay and the hotel met our needs." (97469906)

    The hotel had excellent parking facilities and the staff was very helpful.

    This is a hotel that is perfect for a stay in the country, but guests need to understand that they are not staying in a city hotel. Given the right frame of mind, it is an excellent choice. Sometimes we Americans are not in the proper frame of mind and our expectations are not met. Also the Exchange rate increases the cost of items in Europe relative to the US at the present time.

  • 8/10 Anonymous (Solo leisure traveller) 

    on  October 14, 2007

    "Bergerac is not a place to go without your own transport. No excursions or anything recommended by the Tourist Information Office. Train service OK but could only find buses that just went around the town." (97641280)

    Staff friendly and helpful,quiet room,breakfast good.

    A restaurant would be good

  • 10/10 Margaret (Solo leisure traveller) 

    from Kitchener, ontario , CA on  October 6, 2007

    "I felt welcome, comfortable and safe. The room was clean and comfortable. All of the staff were friendly and helpful. I especially appreciated the help given by the person at the reception desk in marking the nearest ABM locations on a map. I liked the location of the hotel - quiet but convenient to the shopping area in the centre of town. Margaret Kitchenr, Ontario Canada" (97231534)

    I felt welcome immediately. The young man at the reception desk took my bags to my room. When I asked about the nearest ABM he brought me a map right away and marked out the locations of the nearest ones, assuring me that it would be safe to use them. I found the room, including the bed, comfortable and clean. I was able to get BBC World on the TV. In the mrning the staff, including the maid and the staff serving breakfast were friendly and helpful

    I would prefer not to have to use stairs, but my room was one floor up and at the top of the stairs, where I felt safe.

  • 8/10 Anonymous (Young couple) 

    on  October 5, 2007

    "Overall we had a good experience, the staff were very helpful and accomodating and the secure parking facilities were an add4ed bonus. Bergerac and the surrounding areas are beautiful." (97088852)

    Close to all local facilties, friendly and helpful staff

    Shower and bathroom facilities were a little dated.

  • 9/10 Susan (Family with young children) 

    from Furness vale , GB on  September 26, 2007

    "The staff were helpful and the breakfast although basic was fresh and delightful." (97151952)

    The staff are friendly and very accomodating.

  • 8/10 D (Group of adult friends) 

    from Leigh , UNITED KINGDOM;GB on  July 20, 2007

    "Two of our party had mobility problems and a lift would have been helpful, they would also have appreciated help with their cases. It would have been nice to be able to get a hot drink in the evening and/or a nightcap together when they got back to the hotel but this was not forthcoming! It was mentioned amongst the group that tea making facilities in the room would have been nice. Some of the rooms had hairdryers whilst others did not - would have been nice to have them in all rooms. Although this review does sound negative, we did enjoy our stay and the hotel was really well situated for sight seeing in Bergerac. I personally would use it again. As far as value for money goes, it could not be beaten!!" (99159104)

    The room was clean and the hotel were very good about us leaving our cases in the reception area on the day we booked out. (Our onward transport did not arrive until 14.30.) The hotel pool area was clean and well maintained. Staff were helpful.

    lack of a lift. Help with the cases

  • 10/10 John graham (Group of adult friends) 

    from Retford , GB on  July 16, 2007

    "We were very well informed about all aspects of the hotel. We had very little problem in locating it on arrival. The pool area was lovely and luckily the weather permitted us to use this facility." (99511531)

    It was clean and well maintained. The room was quiet and had a nice view over towards to pool.

  • 10/10 Anonymous (Mature couple) 

    on  July 16, 2007

    Closeness to town, railway station and ammenities but in a quiet area.

  • 9/10 Anonymous (Young couple) 

    on  June 22, 2007

    "the hotel was good and the pool was fantastic. we had a great stay there and would use it again." (99990802)

    the pool and the garden

  • 9/10 Frances (Mature couple) 

    from Aberdeen , GB on  June 19, 2007

    "Quite basic but immaculate would reccommend to friends and family. very nice staff" (99431508)

    Very clean room. friendly staff

  • 6/10 Anonymous (Mature couple) 

    on  June 17, 2007

    "Ideal for budget accommodation.Excellent swimmimg pool.As a amature couple we would not return.Further to walk to the old town than imagined.Did not notice car parking fee in advert." (99248476)

    Quiet area. Staff were very helpful

    No air conditioning. Lounge television on late right below our room.

  • 8/10 Lynnette (Mature couple) 

    from Weston-super-mare , GB on  June 13, 2007

    "Our overall stay was very comfortable. We really enjoyed the pool. I would like to make a comment that snacks and baquettes would have been nice to serve with drinks." (99778855)

    The accommodation was very adequate for the amount paid. Air conditioning would have been nice as the temperature was 31degrees. Also the shower was very old fashioned and not working as it should.

    No air conditioning.

  • 9/10 Anonymous (Mature couple) 

    on  June 12, 2007

    "i was very happy the way we were looked after and would use the hotel again thank you." (99095480)

    reception service was very helpful in every way

  • 10/10 Robert (Family with young children) 

    from Wirral, merseyside , GB on  May 27, 2007

    "The staff were very helpfull and family friendly, this had to be the aspect we enjoyed most about the service. The staff couldn't have done more to help us and were very nice to our 2 year old son who can be a bit of a handfull. We had a swim in the pool each morning which is set in loveley gardens. Bergerac is a loveley picturesqe place to stay with pleanty of nice shops cafes and restaraunts. The train station which was only a few minutes walk from the hotel had excellent links to Bordeaux and Sarlat" (99788495)

    Nice clean adequate sized room with a separate side room for our little boy. (We were pleasantly surprised)

    No lift (Not a major critism)

  • 9/10 Anonymous (Mature couple) 

    on  May 25, 2007

    Location to the old town of Bergerac was perfect for an evening stroll to one of the many restaurants. Off road parking and addition of overnight security were most welcome. Hotel staff could not have been nicer. Overall the Hotel was well run and very well kept.

    Road traffic noise from very early in the morning. Due to the warm temperatures we had to leave the windows open.

  • 7/10 Garry (Solo leisure traveller) 

    from Taunton , GB on  May 25, 2007

    "I stayed here twice within 4 days and room 2 was better than room 20 which the view was out to the front and you can hear everyone passing and motorcyclists going up and down." (99941145)

    view was better

    Bed on room 2 where I stayed was uncomfortable and the springs were squeaking everytime I turned over which kept me awake.

  • 10/10 Lee (Young couple) 

    from Salford , United Kingdom;GB on  May 21, 2007

    "The hotel is very clean, our room was also very clean, our sheets were changed everyday, we had fresh towels everyday and the room was cleaned and hoovered. The staff were very friendly and helpful. The hotel is situated in a quiet area and only about a 10 min walk to the centre. The breakfast was nice, and the overall price for the hotel was brilliant." (99048700)

    The hotel and our room was very clean. The staff were very friendly and helpful.

  • 6/10 Anonymous (Mature couple) 

    on  May 18, 2007

    "Overall I feel this Hotel is better suited to a short break rather than the amount of time we spent there. The friendliness of the staff cannot be faulted and I can recommend this Hotel." (99044763)

    The room was very clean, as was the Swimming Pool, and the gardens were very relaxing.

    For a Three Star Hotel I would have expected the room to have had facilities such as Hot Drinks, and a Hair Drier. One criticism: ordered hot drinks had a tendency to turn up luke warm!

  • 8/10 Robert (Mature couple) 

    from Newport , GB on  May 13, 2007

    "The hotel was well located, easy to find and the garage was a bonus. It represented excellent value for money, the only drawbaxck being the comments already made about bathroom facilities." (99588493)

    Clean, bright, modern and comfortable

    Nowhere to hang clothes etc in bathroom. Bath needs handrails to help with getting in and out and for shower use

  • 9/10 Anonymous (Mature couple) 

    on  May 8, 2007

    Good location, short distance to all amenities and the train station, quiet location, outdoor pool, clean and well presented.

  • 7/10 Anonymous (Mature couple) 

    on  May 1, 2007

    "Over-all a reasonably priced hotel; though a better choice offered at break-fast would be more acceptable and improved bath-room requisites i.e.soap, shower wash etc." (99163807)

    Good access to Bergerac Air port and to the town of Bergerac. Staff were friendly and help-ful.

    It seemed a little early in the year to enjoy all the hotel facilities e.g. swimming pool.Car parking fee seemed a little high.

  • 10/10 Peter (Mature couple) 

    from Doncaster , GB on  April 17, 2007

    "Location of Hotel is on a quiet side road and within easy walking of all the main town areas. Use the train station as your initial guide for finding the Hotel as this is well sign posted on the main roads and then you will see the Hotel signs." (99641994)

    The room we were allocated was very clean and functional. Plenty of bedding and spacious bathroom and toilet facilities.

  • 6/10 Anonymous (Group of adult friends) 

    on  March 23, 2007

    "For the price we paid it was a fair deal. The hotel was within walking distance of the town which we liked. The staff were very friendly and helpful." (99456764)

    Cheap and friendly

    very small room

  • 8/10 Ashley (Mature couple) 

    from Leeds , United Kingdom;GB on  March 20, 2007

    "The staff were friendly and helpful. If I were visiting Bergerac again, I would not hesitate to book here despite the fact that the neighbourhood of the hotel looked a bit rundown. The hotel is very good value for the money." (99142010)

    A very good room and breakfast. I was impressed by the safe car-parking facility too - so long as your car is a small one.(The entrance to this parking is not very wide!)

    A little difficult to find, especially when you arrive late at night. It is close to the railway station, so make sure your map taken off the internet includes the station.

  • 9/10 Michael (Mature couple) 

    from Norfolk , GB on  March 17, 2007

    "The info i read from other reviews was great.Although early march on a monday it,s a ghost town so restaurants are scarce in the evening and most shops are closed daytime. There is a good place to eat on the river, with a balcony overlooking the water, they have a set menu with fab food. All this with the added bonus of a €10, 15 minute taxi ride to the airport made life very easy." (99595249)

    the hotel is a 5 minute walk from everywhere, lovely and quiet, clean,cosy room with a lovely breakfast.

    can;t complain about anything for the money

  • 8/10 Andrew (Young couple) 

    from Wallasey , United Kingdom;GB on  February 25, 2007

    quality of the room, tv, wifi

    decor was a bit drab

  • 7/10 Valerie (Mature couple) 

    from Barrow-in-furness , United Kingdom;GB on  December 17, 2006

    "there appears to be alack of insulation to deaden any noise. possible have sky tv" (99339106)

    clean.pleasant staff

  • 8/10 Anonymous (Mature couple) 

    on  November 10, 2006

    "The hotel was functional, clean and efficient, although the decor was a little tired looking. We had everything we needed for an overnight stop. If we travel to Bergerac again we would consider using this hotel again [especially if it was summertime and we could use the pool.]" (99450340)

    clean, early breakfast

    decor rather dated

  • 9/10 Anonymous (Family with young children) 

    on  November 1, 2006

    "The hotel was ideally situated within easy reach of the city centre, and easy to find by car. The staff were very helpful and friendly." (3305127532)

    We loved the fact that there were 2 seperate bedrooms, rather than a sofa bed.

  • 9/10 Anonymous (Mature couple) 

    on  October 30, 2006

    location

    noise

  • 8/10 Spencer (Group of adult friends) 

    from Staines , United Kingdom;GB on  October 27, 2006

    Room was clean, friendly staff and good location to town in a quite back street.

    No shower curtain........THATs IT!!

  • 9/10 Anonymous (Solo leisure traveller) 

    on  October 13, 2006

    "It would be very difficult to complain about anything as on arrival at the hotel I was made to feel very welcome and everything was in order waiting for me.The position of the hotel was in a quiet part and was very close to all the amenities i.e The railway station was very close at hand.The town centre just a short walk.Everything one could need was very close at hand." (99564787)

    The hotel was pristine clean the room spacious.The service in the hotel was excellent and in a peaceful zone and was very restful.

    From the outside it looked a little grey and bland .

  • 7/10 Simon (Mature couple) 

    from Saffron walden , United Kingdom;GB on  September 10, 2006

    "This was a good hotel for an overnight stay and was very reasonably priced. The staff were helpful and friendly and there was parking available. The only thing we didn't check was if there was a lift - there isn't. Although we only stayed one night were were on a ten day holiday and had to heave two heavy suitcases up to the second floor - no biggy but I feel we should have checked. Didn't get a chance to use the pool, but it looked very inviting." (3305126852)

    The location was excellent, just a few minutes walk from the old town. The staff were extremely helpful. The reception and communal areas were bright and welcoming.

    The bathroom. It was rather old fashioned and small the loo was separate from the bathroom. There was nowhere to put any stuff. There was no shower curtain and the bath was a small one.

  • 8/10 Anonymous (Mature couple) 

    on  September 8, 2006

    cleaniness

    room abit small

  • 8/10 David (Family with older children) 

    from Portsmouth , United Kingdom;GB on  September 8, 2006

    "A comfortable and reasonably priced hotel which is ideal for a short stay. Secure parking and easy walking to the old town add to its appeal. Don't be put off by its external appearance or its slightly retro interior - the staff are all friendly, it's good value and it makes a change from staying in the standard boxes of the international hotal chains." (3304965901)

    Short distance from the old part of Bergerac. The triple room is ideal if you have a pre/early teen with you as it has separate adjoining sleeping area.

    The hotel lacks a decent bar.

  • 9/10 Angella (Family with older children) 

    from Nr buxton , United Kingdom;GB on  September 2, 2006

    The quad room was clean and comfortable with a separate room off it with bunks for the kids. We had some good weather over the two days which meant the lovely, secluded pool area was thoroughly enjoyed. The hotel is an easy 5-10 minutes walk to the centre of Bergerac and the old town, making it much quieter at night than the more central hotels e.g on the Rue de la Resistance.

    No tea/coffee facilities in room. Decor, fabric and furniture is generally dated and unimaginative but functional - but this did not detract as the room was good value overall. Breakfast was basic.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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