Village Hotel Cardiff, Cardiff

29 Pendwyallt Road, Coryton, Cardiff, CF14 7EF
3

Whether you are here for business or with the family for a relaxing break, the Village Hotel & Leisure Club has ... With free car parking for over 380 cars and ... more

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£ Rooms from £65 (≈ $119) per night
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8/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 8/10 Michael ( Mature couple) 

    from Warrington, cheshire , GB  on  May 8, 2008

    "My overall view of the facilities at the Village Hotel Cardiff were good and the staff were very freindly and helpful. Your receptionist accomodated me and my wife with a table in the restaurant when we arrived back very late one evening. This was unexpected and we were very grateful to her and the restaurant staff for this. I understand that it is difficult to cater for all situations for very different people but I do think that a small refrigerator in each room would be very beneficial and useful to all your guests." (97242117)

    Clean Tidy with no gimmicks

    The room did not have a small refrigerator, it was a hot weekend and I am Diabetic with nowhere to store my insulin.

    1 of 1 people found this review helpful:

  • 3/10 Justine ( Family with older children) 

    from Talybont , GB  on  August 27, 2008

    "Not happy !" (107109804)

    Nice pool & convenient to Asda 24hr store

    Given wrong information of pool times, towells were makeup stained & only half a bottle of bubble bath left. Put in a room above a wedding disco party loud music playing until midnight our 1 & 3 year old unable to sleep.

  • 8/10 Anonymous ( Young couple) 

    on  August 26, 2008

    the checkout experience was appauling. it took 45 minutes stood in a queue to get checked out. this was attributed to a 'broken server'. I severely question that this incident was isolated and therefore wonder why the management feel it is acceptable for guests to wait this long? i have stayed in many hotels around the world and never have i experienced such poor service.

  • 5/10 C ( Young couple) 

    from Bargoit , GB  on  July 24, 2008

    "very disappointed" (107101815)

    Room service was fine

    wrong amount taken from debit card, was not told i would need to show debit card on arrival as booked in advance, was not booked in for treatment, also booked in advance

  • 10/10 Anonymous ( Solo business traveller) 

    on  July 7, 2008

    Charged me the incorrect amount, have phoned 3 times so far and emailed as requested but have had no response yet.

  • 8/10 Anonymous ( Group of work colleagues) 

    on  July 5, 2008

    friendly helpful staff, good sized room, only a short overnight stop so didnt get to try leisure facilities. Reverend James beer on draught!!!!!!!!!

    floors really creaky in room and corridors

  • 8/10 Anonymous ( Mature couple) 

    on  June 18, 2008

    "Considering the sad circumstances of the visit it was avery pleasant stay." (99998244)

    Very friendly atmosphere. Very good choice on menu. Excellent breakfast.

    Staff had to be prompted to complete laying out what had been paid for at te reception following a funeral.

  • 8/10 Ian ( Solo business traveller) 

    from Milton keynes , GB  on  May 12, 2008

    Great Facilities, Friendly staff

  • 8/10 Andrew ( Solo business traveller) 

    from Newbury , GB  on  May 5, 2008

    "A reasonable hotel with all the amenities now that the building work is complete." (97782216)

    A Modern Hotel that was easy to get to without going into Cardiff with its attendant traffic problems

    Parking is difficult with a unusual car park layout

  • 4/10 Nicola ( Young couple) 

    from Hampton , GB  on  April 23, 2008

    "Food terrible and very overpriced. Wine equally so. Building works going on while we were staying there which no-one thought to tell us about. Banging until 10pm on the Friday night. Room very noisy, we could hear everything going on in the adjacent rooms." (97693404)

    Clean.

    Uncomfortable bed. Bathroom light broken. TV not tuned in.

  • 9/10 Anonymous ( Young couple) 

    on  April 22, 2008

    "we enjoyed our stay here, it was nice having a bar and restaurant built in to the hotel. the pool, sauna, steam room and gym are excellant." (97366835)

    The room was a good size, with a t.v/radio, kettle and other v useful extra bits. The bed was comfortable, but squeaky.

    the hair dryer in the drawer wasnt powerful enough to dry my long hair, and the view was of a flat roof. I could hear the people in adjacent room talking.

  • 10/10 Anonymous ( Mature couple) 

    on  April 8, 2008

    "Excellent hotel - booked on website but when confirming with the hotekl they had no details of the booking however called your help line and the person went out of their way to sort out including calling me back to let me know that they needed a little longer to sort and then calling back to confirm that it was all done. Once at the hotel everything ran smoothly staff were very helpful" (97417390)

  • 10/10 Christopher ( Group of adult friends) 

    from Swindon , GB  on  April 4, 2008

    "Very comfortable, clean and bright hotel, with very helpful staff. Ideal location just of junction 32 of the M4 but nevertheless very quiet" (97687923)

    Comfortable beds, warm surroundings and relxed atmosphere

  • 10/10 Susan ( Mature couple) 

    from Carmarthen , GB  on  March 25, 2008

    "delighted to find that we were still able to use the leisure facilities on the day we booked out of the room -an added and much welcome bonus -didnt know at time of booking so was a real treat to be able to unwind after a day in the city before drive home" (97038178)

    lovely relaxing friendly atmosphere..good vibe about the hotel.really enjoyed using the gym and the sauna and steam room..brilliant stress busting place to stay and only a bus ride into town !!cant wait to come back again...also the breakfast was delicious

    just the room walls were a little thin..could hear phone conversations and the TV

  • 7/10 Jane ( Mature couple) 

    from Plymouth , GB  on  March 12, 2008

    "If we had known that there would be an extremely loud disco under our room we would not have stayed here as a good nights sleep was essential & we had requested a quiet room specifically. Otherwise I could not fault it,staff were excellent & very apologetic, breakfast good and when we complained we were given a discount, sadly this did not make up for loss of sleep" (97492131)

    clean,comfortable, staff very helpful

    the noise from function room

  • 7/10 Anonymous ( Mature couple) 

    on  February 28, 2008

    The company.

    The shower was dissapointing, there was very little water pressure.

  • 10/10 Fiona ( Group of adult friends) 

    from Anglesey , GB  on  February 27, 2008

    Clean and bright with very good staff. food was excellent

    N/A

  • 8/10 Andrew ( Solo business traveller) 

    from Newbury , GB  on  February 8, 2008

    A modern layout with plenty of space for work in the evening

  • 9/10 Anonymous ( Young couple) 

    on  January 22, 2008

    Excellent leisure facilities.

    Shower in bedroom was cold.

  • 8/10 Anonymous ( Mature couple) 

    on  January 16, 2008

    "Felt a little unsure regarding the entrance/exit of car park and the booms that were used. No indication of how to get them to allow entrance and exit. I would have liked to have been able to enter the hotel without having to run the gambit of the smokers standing there passing comments and littering the stairs with their butts. generally, I had a very positive experience with regard to the appointment of the hotels amenities and the staff's attitude." (97025427)

    clean and well set out

    might have been nice to have a liitle more room

  • 9/10 Christopher guy ( Family with older children) 

    from Surrey , GB  on  December 28, 2007

    Comfortable beds . Great leisure facilities. My room was very quiet after changing from main road side where I was firdt put.

  • 8/10 Anonymous ( Same sex couple) 

    on  November 28, 2007

    Eating/drinking facilities

  • 5/10 Anonymous ( Mature couple) 

    on  October 30, 2007

    "If we had known there was going to be a wedding party we would not have stayed here. The noise break-out was intrusive, the smoking groups outside the front entrance unpleasant, and the breakfast staff who served us had not been trained to do the job. The whole breakfast experience was pretty chaotic due to the number of people packed into the breakfast room." (97249635)

    convenient to motorway

    Noisy due to party downstairs and neighbouring room occupants. Breakfast was generally good but spoilt by inexperienced staff e.g walked us all around breakfast room until he located table, cleared it and re-laid it for us but failed to wipe it clean first, brought tea & coffee but no cups.

  • 10/10 Anonymous ( Solo business traveller) 

    on  October 12, 2007

    "Good location, comprehensive facilities, helpful staff. The food at breakfast could have been a bit better for me as a vegetarian, eg all the yogurts were not vegetarian as they contained gelatine or omega 3 from fish." (97017403)

    Clean and functional

    Noise from music on Sunday evening (although this stopped at 10:30pm so not a major issue)

  • 8/10 Terry ( Mature couple) 

    from Atherstone , GB  on  October 9, 2007

    Perfectly adequate

  • 8/10 Anonymous ( Group of work colleagues) 

    on  October 2, 2007

    "Bar staff were not very attentive and where more interested in continuing their own conversations whilst serving. Had to wait 2 hours for main course and when we enquired we were told that our starters were on there way, yet we had eaten them over an hour before. Quality of the bar food is of a low standard." (97959894)

    Modern

    shower was not very powerful and the complementary shower gel is a poor quailty.

  • 10/10 Karen ( Family with older children) 

    from Loughton , GB  on  September 25, 2007

    "Excellent leisure facilities, very friendly helpful staff, great atmosphere for all age groups during the evening. Plentiful, good quality breakfast." (97008553)

    Excellent facilities

    N/A

  • 10/10 Anonymous ( Mature couple) 

    on  July 18, 2007

    Value for money

  • 9/10 Anonymous ( Group of adult friends) 

    on  July 11, 2007

    Clean, comfortable and friendly

  • 10/10 Rebecca ( Young couple) 

    from Narberth , GB  on  June 30, 2007

    "Excellent facilities, staff were very helpful, no extra charge for room service. The food was also superb.Easy access to Cardiff via bus stop directly outside hotel." (99596280)

    Lovely relaxed atmosphere.

    If I was going to be super critical it would be that the bed although queen size had a zip up the middle to join 2 mattresses into 1, not a huge problem by any means but it was there!

  • 8/10 Kenneth ( Mature couple) 

    from Swansea , GB  on  June 27, 2007

    Clean and good rooms at an affordable price

    Nothing

  • 10/10 Steven ( Solo business traveller) 

    from Northwich , GB  on  June 26, 2007

    Modern and clean with great facilities

  • 10/10 Thomas ( Family with older children) 

    from Port glasgow , GB  on  June 22, 2007

    overall a good hotel , good leisure facilities , reasonable bar prices and there was a big asda next door

    wobbly beds

  • 10/10 Peter ( Mature couple) 

    from Uckfield , United Kingdom  on  June 21, 2007

    Everything but the bed was particularly comfortable. Also lovely view.

  • 8/10 Beverley ( Young couple) 

    from Tonyrefail , GB  on  June 12, 2007

    "Friendly staff, nice relaxed bar, clean modern rooms." (99601714)

    it is a very convenient hotel, close to the motorway with plenty of parking. it's within easy reach of the city centre either by taxi, bus or train, all of which are just around the corner.

  • 9/10 Sue ( Mature couple) 

    from Sheffield , GB  on  June 11, 2007

    "Excellent location, close to the M4 but without the noise. Easy access to city centre. Excellent leisure facilities. Pleasant recreational areas - bars, restaurant and lounge." (99571569)

    Clean and comfortable accomodation.

  • 7/10 Adrian ( Solo business traveller) 

    from Flintshire, north wales , GB  on  June 9, 2007

    "accommodation was good, but the staff in the dining room (evening) were not particulary attentive, food average, dining room floor on first morning was dirty from the night before. breakfast was not hot enough, due to plates being cold." (99124350)

    comfortable and clean

    lack of ventilation i.e. no air conditioning, despite numerous requests staff unable to turn off heated towel rail in bathroom.

  • 7/10 Anonymous ( Young couple) 

    on  June 5, 2007

    "I didn't expect there to be a disco playing loud music until 1am on a Thursday night, I would have liked to have know there would be a noisy function on that date (31st May) when I booked. Staggered breakfast times would be a good idea, ie guests are allocated a time when they book in so as to avoid the crowding. Excellent leisure facilities and good that children were restricted to use of the pool." (99210832)

    Good size room, spacious hotel, excellent pool facilities, good buffet breakfast.

    Room wasn't spotless on arrival, breakfast very crowded, disco kept us awake until 1am.

  • 8/10 Paul ( Solo business traveller) 

    from Burnham on sea , GB  on  June 5, 2007

    "Great facilities and very reasonable prices" (99364687)

    Conveniently located

    No reminder of exit code

  • 9/10 Anonymous ( Family with young children) 

    on  June 2, 2007

    "really good noght, staff really helpful with us considering we had a young baby." (99550250)

    modern facilities, clean, helpful satff and the pool

  • 8/10 Anonymous ( Other) 

    on  May 30, 2007

    The swimming pool was lovely and the staff were pleasent

    It was a bit too far from Cardiff city centre

  • 8/10 Lynne ( Mature couple) 

    from Lords wood , UNITED KINGDOM;GB  on  May 23, 2007

    "We booked online and were not informed of the extra facilities that were going to be available to us, i.e swimming pool. Prior to our stay, perhaps you could have sent a brochure to us outlining the extras that would be available." (99184299)

    Cleanliness. Everything we could have needed was in the room. It was spacious and very light. We could not find fault with the accommodation.

    Before departing, we stripped the bed for the cleaners and discovered the mattress cover was stained.

  • 10/10 Trevor ( Mature couple) 

    from Bridgwater , United Kingdom;GB  on  May 23, 2007

    "We were presently surprised. A clean friendly hotel which serves good food along with friendly staff. Excellent weekend." (99463970)

    Good basic accommodation reflecting Holiday Inn rooms.

    Another easy chair would have been nice instaed of sitting on the bed.

  • 7/10 Judith ( Solo business traveller) 

    from Sutton coldfield , GB  on  May 17, 2007

    leisure facilities and location to motorway

    Paper thin walls. Vast number of horrendously noisy guests.Expensive, plastic food catering for numbers

  • 8/10 Anonymous ( Young couple) 

    on  May 16, 2007

    "we enjoyed our stay over all and would go there again" (99118088)

    it was clean and welcomeing the lesuire facilities were excellent and the lesuire staff were very friendly

    we were not told where to have breakfast and had to ask we had to ask twice for a cup of tea the resturant meals are over priced

  • 10/10 Martin ( Young couple) 

    from Doncaster , United Kingdom;GB  on  April 14, 2007

    "Very good,friendly staff,clean rooms well equipped,first class restaurant and a public bar very much like a village pub atmosphere with very good bar meal menue, all round excellent hotel affordable to general joe public." (99266312)

    It was firt class,Location, facilities,cleanliness,food etc

  • 8/10 Anthony ( Mature couple) 

    from Camberley , GB  on  April 12, 2007

    "The stay at this hotel was surprisingly terrific! The location next to the M4 was, for me, ideal and not too far from the centre of Cardiff either. The facilities was excellent and the accommodation was sufficient to have a good nights sleep. The breakfast in the morning (and this is my honest view) was nothing more than superlative! Who said a full English breakfast was bad for you? 'Forget the diet' - here you had eggs sunny-side up near fatless, sausages to die for, black pudding outstanding, etc, etc. There is of course sufficient other courses for the less adventurous. I will definately be going back. Forget Travel-Lodges and the usual overnight budget hotels, this hotel, for me, is unparalleled with them. My only concern is that you do not stay there when I wish to. I would like it all to myself! To the Management of the Hotel, upgrade the sunbeds and your on a winner!" (99664127)

    The facilities of swimming pool,sauna,steamroom,cafe,village pub,restaurant so closely at hand (within the complex) was extrodinarily excellent.

    The sunbeds (in my experience) do not support the hotels standard. I would advise the hotel management to invest in more suitable and acceptable equipment. In addition, they do require constant cleaning and maintenance!

  • 9/10 Avril ( Mature couple) 

    from Ware , United Kingdom;GB  on  March 28, 2007

    "Price was reasonable, good attentive staff, Bar food very reasonable price also, and a good variety of meals to choose from. Breakfast excellent choice even fish if you could wait 15 minutes." (99735067)

    Clean, Large room, quiet at night

  • 9/10 Brian ( Mature couple) 

    from Halesowen , United Kingdom;GB  on  March 20, 2007

    "Not a lot to say new what I had booked, reviewed hotel on line." (45944801)

    This was an excellent hotel, great facilities, fabulous food overall excellent value.

  • 7/10 Anonymous ( Solo business traveller) 

    on  March 11, 2007

    The smell in the bathroom. I appreciate that most of the rooms will not suffer in the same way.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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