Novotel Cardiff Centre, Cardiff
Schooner Way - Atlantic Wharf, Atlantic Wharf, Cardiff Bay, Cardiff, CF10 4RT
Novotel Cardiff Centre is a fusion of traditional and contemporary styles, ideally situated for both the city centre and Cardiff Bay. The hotel offers... more
£
Rooms from £95
(≈ $165) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Neil ( Young couple)
from Sutton , GB on August 26, 2008
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David ( Group of adult friends)
from Notts , GB on August 17, 2008
"As summary of good points and would reccomend to friends/family etc" (107242615)
Excellent overall stay. Friendly, helpful staff on all levels. Fresh, clean environment. Excellent value for money.
No bad points at all.
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Anonymous ( Family with older children)
on April 2, 2008
Accommodation was very clean and beds comfortable.
Young children allowed to run wild in the bar up until midnight.
4 of 4 people found this review helpful:
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Brian ( Mature couple)
from Saffron walden , GB on July 3, 2008
"The hotel was located for easy access to the city centre, we had a relaxing stay and was very pleased with the hotel." (97330723)
Convenient location, good parking, bright modern hotel good facilities.
None
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Penelope ( Mature couple)
from Helston , GB on February 27, 2008
"We found all the informationon line ans were expacting the hotel to be good.We were not disssapointed. The location was good for the City and Cardiff bay with a short walk to both. Being a liitle way from the City center made the location quiet. The ambience in the hotel was great.Staff and service good. We will stay here agian and would recommend it to friends" (97799650)
Clean spacious everything we needed.The staff pleasant and helpfull. Breakfast really good.
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Anonymous ( Group of adult friends)
on August 18, 2008
staff and facilities were excellent... lost power in my room and staff fixed the problem while i was out for the day.
got lost getting there... bad instructions from website booked not hotel info.
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David ( Mature couple)
from Loughborough , GB on March 30, 2008
Pleasant room, excellent food, helpful and pleasant staff.
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Gino ( Family with older children)
from Chesterfield , GB on August 17, 2008
"excellent had a lovely tile did not want to leave." (97810926)
excellent chamber maid service and very helpful staff.
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Anonymous ( Young couple)
on March 6, 2008
"Public areas are modern and stylish, and the room was clean, quiet, and comfortable. Breakfast cost extra, but was a buffet and reasonably good value. Gym facilities were free and excellent." (97412554)
Comfortable room, excellent gym facilities, good buffet breakfast. Late breakfast and 5pm checkout available on Sunday.
A little far from the centre (10 minutes walk).
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Chrisopher ( Young couple)
from Chichester , GB on August 16, 2008
"Very pleased with our stay." (108038068)
Very smart hotel, with sympathetic architecture that blends the modern with the old. Attractive and contemporary overall interior design. Great location within walking distance of the centre as well as the Cardiff Bay area. Pool a bonus.
Rather expensive breakfast. Duvet more suitable for a winter stay.
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Anonymous ( Family with older children)
on August 16, 2008
"We would stay with Novotel again." (108099462)
Room was good size, clean and all working amenities. I was able to store my bags after checking out too which was invaluable.
Restaurant was expensive (especially breakfast)
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Anonymous ( Young couple)
on March 4, 2008
"This hotel is one of the best i have stayed in and has a lot to offer people. It has a great pool and gym. The whole place is spaceous and the decor is minimal but very modern. The restaurant serves a great buffet breakfast and has something for everyone. You can get some great room prices when booking on line." (97693903)
We have stayed in this hotel a few times and have and would definately recomend it.It clean with modern decor and has everything you could need, to offer and serves a great buffet breakfast, there is something for everyone.
We ate food in the bar area and i did not feel that you got value for money, you are looking at between £7 - £10 for a sandwhich and it was not the best i've had
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Alex ( Young couple)
from Ebbw vale , GB on July 28, 2008
"stunning hotel pleasantly positioned midway between Bay and city centre" (107119937)
lovely and clean - very trendy
very hot in room - had to pay for air con in addition mini bar too expensive as always with nice hotels - £1.50 for a bottle ow water
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Anonymous ( Group of adult friends)
on February 27, 2008
"The cleanliness of the hotel was great. The rooms were very nice. The staff were very helpful and friendly. Food was excellent. The location was good." (97856113)
The cleanliness of the hotel was great. The staff were very helpful and friendly. Food was excellent.
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Anonymous ( Young couple)
on July 22, 2008
"All in all a good value and enjoyable stay." (108017062)
Food and general facilities very good, the free use of the leisure facilities was particularly appreciated. The bed was extremely comfortable.
Some peeling paint in the bathroom which was disappointing as the room was billed as "recently refurbished". A room service tray along the corridor was left uncollected all day long until I reported it to the front desk.
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Iain ( Group of work colleagues)
from Newcastle upon tyne , GB on February 12, 2008
"I had only one minor issue - use of the in-room iron left a small stain on my shirt (presumably someone before me had ironed something which wasn't clean). My issue was dealt with very promptly and with professionalism and courtesy which left me in no doubt that this was a hotel with staff well deserving of their 4-star status. All in all an excellent hotel which I will stay in again." (97384784)
Good sized room, good in-room entertainment system, comfy, warm, clean. Good restaurant and bar. Excellent staff.
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Cheryl ( Young couple)
from Cullompton , GB on July 2, 2008
"very enjoyable" (97032444)
great hotel good facilities well located and exellect food
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Nicola ( Group of adult friends)
from Edinburgh , GB on January 5, 2008
"Hotel was really relaxing to stay in,room very comfortable. The gym and pool were small but modern - used them twice over duration. Only complaint was hot water in shower was very luke warm - would have liked it to be much hotter! Had room service one evening and it was very quick coming and was good quality if a bit expensive." (97667054)
Room was very comfortable and clean. Gym and pool also good to have.
Hot water in shower could have been hotter - more luke warm than hot!
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Sheena ( Solo leisure traveller)
from Edinburgh , GB on June 19, 2008
"Enjoyed stay" (97991023)
Made to feel very comfortable as a lone diner in restaurant
slow checkout on Sunday Lack of parking spaces
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Anonymous ( Mature couple)
on June 6, 2008
"very good" (97170790)
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Anonymous ( Same sex couple)
on May 28, 2008
"Excellent" (97389061)
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Antony ( Group of adult friends)
from Bridgend , GB on May 28, 2008
Proiximity to Cardiff City Centre
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Ian ( Family with young children)
from Ilminster , GB on December 26, 2007
"Exellent staff and facilities. Cannot fault" (97522916)
Quite and cleaniness
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Anonymous ( Young couple)
on May 20, 2008
The room was very clean & spacious. The hotel had a good location, was in walking distance of the city centre.
There was a problem finding my reservation when checking in & throughout our stay I felt the staff could have been more friendly
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Adrian ( Mature couple)
from Llangefni , GB on May 2, 2008
"We enjoyed our stay and would use again in the future." (97485458)
Good size and clean room and the bed was very comfortable.
A good 10 min walk to city centre. We found the bar area not very clean! the was dust around the lampshades and the carpet had dirt visable. Food and bar prices very very expensive!!!
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Helen ( Young couple)
from Southampton , GB on May 2, 2008
"My husband and I were very impressed with the hotel, particularly the friendliness of the staff - from the front of house staff to the cleaner who was cleaning the lift when we got in!! The leisure facilities were excellent and we used them every day. The food was also very good with an impressive selection at breakfast. Our room was lovely and spacious." (97494011)
The room was beautifully decorated in a modern style. The leisure club facilities were excellent.
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Peter ( Family with young children)
from Ormakirk , GB on November 3, 2007
Everything was high quality, the staff were excellent
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David ( Family with young children)
from Rhoose , GB on November 1, 2007
The Hotel was fantastic, the facilities were great, and we had a room upgrade, which was an added bonus. Staff were very friendly and informatifve.
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Anonymous ( Family with older children)
on October 31, 2007
the room and the excellent breakfast buffet
lift
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Julia ( Group of work colleagues)
from Bowness-on-windermere , GB on October 23, 2007
The room i stayed in was on a main road and very noisy.
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Anonymous ( Other)
on October 4, 2007
"A lovely hotel with very helpful and friendly staff." (97617409)
clean and very comfortable - leisure suite was excellent
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G. andrew ( Same sex couple)
from London , GB on September 30, 2007
Very funky interior space in lobby, common areas. Modern, yet preserves the original building features Convenient to downtown - easy walking distance Breakfast was excellent
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Anonymous ( Young couple)
on September 26, 2007
"overall i was very pleased with the hotel. on arival i was a little dissapointed with the room, think i was expecting something a little more special for the price i paid, but being in the city centre i suppose it was still good vfm. the pool and other facilities were good and the optional breakfast was excellent. the staff were also very helpful." (97260423)
excellent breakfast. good leasure facilities. friendly very helpful staff
room was a bit basic, the adult entertainment was poor
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Anonymous ( Mature couple)
on September 26, 2007
Location, leisure facilities, parking
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Alison ( Family with young children)
from Pembrokeshire , GB on July 30, 2007
"Very clean lovely airey room. Last stayed when it was Hanover hotel very much inproved more modern and contempary. Leisure facilites very good my 10 year old son really enjoyed having a pool in the hotel used it every afternoon." (99155763)
So close to the bay walked there every night for dinner.
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Anonymous ( Family with young children)
on July 1, 2007
"The hotel restaurant service and food was excellent. Very impressed with the choice for breakfast and there were plenty of waiters and waitresses who were attentive to customer needs. Only minor grumble more information regarding the locality and what is available for guests to do would have been appreciated eg Whats going on in Cardiff Bay, Boat trips, the castle, local restaurants etc" (99441854)
It had a pool and the hotel supplied towels, Tea and coffee making facilities available
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Malcolm ( Mature couple)
from Haverfordwest , GB on June 21, 2007
"We have stayed at the Novotel 3 times in the last 18 months and probably 6 times at the McDonald Holland House. Our daughter has recently move to Cardiff Bay and the Novotel was in a more convenient location for this stay. However, I would say that the McDonald Holland offers a higher quality with proper glasses being available both in the room and bathroom, and also they provide 'Sky ' channels including all sports." (99118243)
Fairly central location.
Noisy room on first floor.
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Kevin ( Mature couple)
from Wem , United Kingdom;GB on June 20, 2007
"Great value for money, Leisure facilities excellent, would stay there again, have already recommended it to friends" (99278982)
Central location, never needed to use car
24 Hour bar, noisy drinkers outside
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Gary ( Mature couple)
from Crawley west sussex , GB on June 19, 2007
"Nice Hotel and friendly staff." (99922378)
Modern and clean.
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David ( Mature couple)
from Lampeter , GB on June 9, 2007
crisp, clean accomadation. very professional staff. exellent food. made to feel welcomed.
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Anonymous ( Mature couple)
on May 28, 2007
Hotel staff were friendly and accommodation excellent
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Anonymous ( Mature couple)
on May 24, 2007
"Hotel ideally located for the CIA and city centre. Parking a great advantage. General appearance of the hotel was very contemporary and striking. Accommodation was great - very clean and spacious. Bed great - nice and big and not cramped, linen crisp & fresh. Air conditioning in rooms was excellent. All facilities within the room were excellent - bathroom modern and also spacious. Reception staff very helpful." (99191553)
very clean, spacious - accommodation of a contemporary nature - everything one could want.
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Anonymous ( Group of work colleagues)
on March 4, 2008
good location
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Anonymous ( Solo leisure traveller)
on February 20, 2008
A Big clean room, a swiming pool,a plazma tv
Old ugly cushions, thin walls (you can hear your neighbours), no snacks in a minibar, impossibility to buy disposable slippers for swiming pool
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Anonymous ( Other)
on January 3, 2008
Enjoyed leisure area. Lovely decor. Good amount of tea, coffee etc.
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Anonymous ( Mature couple)
on January 2, 2008
terrace
shower was slow draining
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Elizabeth ( Young couple)
from Llandovery , GB on December 9, 2007
Friendly and efficient service
Whilst on the surface the room and bathroom looked nice, there were areas of general repairs which should be carried out, eg cracked window sill, leaking shower - the floor was very wet
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Anonymous ( Family with older children)
on November 27, 2007
central location
ripped and duvet cover
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Anonymous ( Mature couple)
on November 26, 2007
"Excellent value for money." (97361471)
professional staff. Availability of internet on the television screen in the room.
Restaurant food was not as great as it promised to be.
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Conor ( Solo leisure traveller)
from Aberdeen , GB on October 9, 2007
"Pleasant but above points did bring down the overall positive experience." (97653274)
Location
The temperature of the water from the shower was impossible to ocntrol and resulted in cold shower. The toilet roll provided in the bathroom was uncomfortable. There was too much noise coming from neighbouring rooms.
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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