Express By Holiday Inn Bristol City Centre, Bristol

Temple Gate, Bristol, BS1 6PL

 

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3

The Express by Holiday Inn Bristol city centre boasts a superb location opposite Bristol Temple Meads train station. So whether you choose to travel in... more

 

£ Rooms from £65 (≈ $114) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
7/10 Overall experience
8/10 Overall value for money
  • 9/10 Anonymous ( Solo business traveller) 

    on  September 6, 2008

    Comfortable bed, high quality shower room with very good towels. Complimentary buffet breakfast was very good.

  • 3/10 Tracy ( Solo leisure traveller) 

    from Poole , GB  on  August 25, 2008

    I booked this room on behalf of my son who was on a late flight. On arrival at the hotel he was informed he would have to stay elsewhere. No-one rang me to inform me of this even though my contact details were given for this purpose. He was also charged more for the replacement hotel even though told that he would not be.

  • 10/10 Anonymous ( Same sex couple) 

    on  August 1, 2008

    "Great" (107124510)

    Our stay at your hotel was comfortable, plesant and very good value for a city hotel. Staff were extremely helpful and polite - thank you

  • 10/10 Anonymous ( Mature couple) 

    on  July 18, 2008

    "Excellent - this our second visit to this hotel." (108018703)

    I have no complaints whatsoever. Despite our corridor being in the process of redecoration, there was no inconvenience. The decorators were polite and considerate. Located opposite Bristol TM station makes the hotel very easy to find.

  • 8/10 Anonymous ( Group of work colleagues) 

    on  July 18, 2008

    "The room price shocks a U.S. visitor accustomed to Holiday Inn prices at home, but seems to be the norm in the UK. Staff was very helpful. Breakfast buffet was good. Room and furnishings were modest but clean and comfortable." (108052610)

    Excellent staff--friendly, cooperative. Good location.

    Painting, redecoration was going on in the hall where we stayed and was a bit disruptive. We had to climb over paint buckets and wall paper to get to the elevator. At one point, I had paint all over my hands.

  • 10/10 Nicky ( Group of work colleagues) 

    from Epworth , GB  on  July 15, 2008

    "very impressed." (97055264)

    very clean and well maintained. Staff were friendly and helpful.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  July 3, 2008

    staff pleasant and helpful when reservation had been misplaced

    computer system was goping through audit when I checked out and I couldn't get a staatement until it finished (I couldn't wait as I had a plane to catch)

  • 9/10 Anonymous ( Mature couple) 

    on  June 25, 2008

    "very good, will use this company again." (97276741)

    Very clean and convenient for the railway station.

    none

  • 8/10 David paul ( Family with older children) 

    from St saviours, guernsey , GB  on  May 27, 2008

    "Very good, I would use the hotel again." (97775120)

    The price was more than that quoted when I booked, the receptionist corrected this straight away without fuss.

    None

  • 8/10 Tineke ( Mature couple) 

    from Rotterdam , GB  on  April 22, 2008

    Good beds and bathroom

    Room and corridor smelled of Pledge plus the fire alarm went off at 3.15 am, that was awful. Letter under the door explained that a shower had set it off? Noisy outside, sounded as if there was a disco in the hotel.

  • 5/10 Anonymous ( Solo business traveller) 

    on  April 15, 2008

    "I only stay here in an emergency - and this experience reminded me why." (97587107)

    It was available at short notice

    Noise - I try not to stay here - dustbin men every moring at 5.20. Walls paper this. Food is dire - drinks from a machine - but you get what you pay for!

  • 8/10 Allan ( Group of work colleagues) 

    from Glasgow , GB  on  March 21, 2008

    "Hotel was clean, comfortable with pleasant staff. Also it is in a great location opposite Temple Meads station which was very convienent as we were taking a train journey most days through out our stay. All in all we plan to use the hotel again when we return next year." (97471936)

    It was comfortable and clean without any undue noise.

    No complaints at all.

  • 7/10 Susan ( Solo business traveller) 

    from London , GB  on  January 30, 2008

    "i thought the standard of the room was v good but the overall stay was seriously let down by the breakfast experience" (97555215)

    the room was comfotable, clean and quiet

    i thought the breakfast provision was v poor indeed. i would have liked,as abasic provision, fresh coffee, the orange juice was also v cheap quality. i was unpleasantly surprised to find a large TV on in the breakfast area (showing football)

  • 9/10 Simon ( Group of adult friends) 

    from Maesteg , GB  on  January 29, 2008

    The hotel is Ideally located opposite the train station and a ten minute walk into the center of town. The staff all had a smile on their face and were extremly helpful.

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 27, 2008

    Being able to store luggage for the day and pick up in the evening

    Being on the 6th floor with no lift working

  • 10/10 Anonymous ( Group of adult friends) 

    on  January 23, 2008

    "1-information on the taxi prices from airport 2-information on the local restaurants" (97503199)

    professionalism of all the staff and the help they provided in making my stay so enjoyable

  • 10/10 Sally ( Young couple) 

    from Nottingham , GB  on  January 23, 2008

    "I would hightly recommend this hotel to anyone ona short break. The rooms are well equipped for a short stay and the location near the station and easy access to the city centre adn bus to Clifton Village is perfect. Overall, the staff were excellent. The night porters were extremely friendly and willing to help out with all our needs and the reception staff were very approachable and human. I would definitely consider staying again on a subsequent visit to Bristol." (97774286)

    The location was perfect - just opposite the station and extremely easy access to buses at the station up to Clifton Village where I met friends.

    The only negative point I can think of is the location on the main road but really that was an advantage due to location but unable to open windows for the noise.

  • 8/10 Anonymous ( Solo business traveller) 

    on  January 15, 2008

    Location to station

    getting up at 8am to move my car into the gated car park

  • 8/10 Desmond ( Group of work colleagues) 

    from Ascot , GB  on  January 15, 2008

    The noisy air conditioning even though it was not needed

  • 10/10 Gillian ( Other) 

    from Wakefield , GB  on  December 20, 2007

    "The hotel is ideal for ladies travelling alone as you feel very safe and nothing was to much trouble for the staff everyone was very friendly and extremely helpful, I will stay again" (97111134)

    It was very clean very comfortable and staff very helpful.

    Nothing

  • 8/10 Anonymous ( Group of adult friends) 

    on  December 12, 2007

    it was close to the railway station and not to far from the shops and clubs

    the breakfast was a little poor the croissants were quite dry and not enough fruit also the charging of £2 a drink was poor

  • 8/10 Nick ( Solo business traveller) 

    from Chatham , GB  on  December 2, 2007

    "Pleasant enough with reasonable facilities however slightly marred by a cheap plastic toilet seat which kept slipping off the toilet when sat on!" (97542461)

    Excellent Location right opposite Temple Meads Station reasonalble walking distance for the city centre. Bus stop right outside the hotel.

    Lack of cooked breakfast as an option.

  • 6/10 Silviu adrian ( Young couple) 

    from Cambridge , GB  on  November 21, 2007

    The room was very clean

    I coudn't use the internet in my room and also in the reception . That why I booked this hotel because I saw they have internet..

  • 9/10 Anonymous ( Group of adult friends) 

    on  November 21, 2007

    "very helpful staff as i had to ring for directions due to road closure. they were very helpful and gave clear directions." (97972855)

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  November 7, 2007

    "make it more clear you do not provide an evening meal." (97489782)

    very clean and friendly staff.

    i was not able to have a meal there, as a lady on my own i thouht i could eat there, but this was not the case.

  • 10/10 Pat ( Mature couple) 

    from Dawlish warren , GB  on  November 3, 2007

    "I would like to have known about the evening meal,and having to go out to either collect it or to eat out .Not always sare for ladies on there own" (97696146)

    I found the accommodation exelent comfortable warm very friendly i would stay again even on my own i felt very safe

    My only dislike was no evening meal and having to go out on my own to get somethind ti eat

  • 9/10 Ben ( Solo leisure traveller) 

    from Swindon , GB  on  October 3, 2007

    location

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  September 25, 2007

    "Hotel was clean and staff were friendly, the location was ideal for transport links and there is a car park." (97093100)

    Close to the station and City Centre

    No cooked breakfast

  • 7/10 Tessa ( Solo leisure traveller) 

    from Redruth , GB  on  July 30, 2007

    "helpful staff" (97625784)

    easy access to the station

    had to pay alot of money just to stay for one night

  • 8/10 Ryan ( Other) 

    from Surrey , GB  on  July 26, 2007

    "better directions to town centre, list of recommended taxi phone numbers." (97319657)

    Cleanliness of the room, very nice shower and location to town centre

  • 8/10 Paul ( Solo leisure traveller) 

    from Leiston, suffolk , GB  on  July 16, 2007

    "Served the purpose of my reason for the visit" (99644667)

    convenient to travel by rail

    lift failure

  • 8/10 Anonymous ( Group of adult friends) 

    on  June 22, 2007

    Friendly courteous staff, very willing to help

    shortage of facilities. for example, we had to wait 2 hours before an iron became free.

  • 8/10 Graham ( Same sex couple) 

    from Lydney , GB  on  June 6, 2007

    "the room was very clean and bright,and the coninental breakfast although good,was very basic,maybe add a little sliced ham and boiled eggs like most other hotels now do provide." (99621651)

    the room was very clean,and for a weekend or overnight stay it was very comfortable

    the only thing i can think of was there wasnt enough sugar,tea,etc in the room,apart from that nothing!

  • 9/10 Anonymous ( Solo business traveller) 

    on  May 15, 2007

    "The hotel is conveniently situated for rail travellers opposite Temple Meads station. Whilst the hotel is a bit out of the centre of the city, there are a few local restaurants that can be used. Overall the hotel was clean and comfortable with just the one small oversite of a less than clean toilet." (99286689)

    Generally clean, comfortable and quiet with good facilities

    Toilet seat dirty

  • 8/10 Diana ( Solo leisure traveller) 

    from Pilar de la horadada , ES  on  May 15, 2007

    "The only trouble I got into was arriving late at night. I was booked in quickly and efficiently, then given a swipe card - with this card I could not open the second double door leading from reception. I went back bringing suitcase and was given another card, which again wouldn't open the door; third attempt, third card was successful. I approached my room door with shaking hands and at first it wouldn't swipe, but after many attempts it did. I usually travel with my husband who is accomplished at these things, but I only just knew about placing card in slot in the room for the electrics to come on. There must be other people like me who have lived overseas for a long time and been a bit out of the game? Apart from all the above, it was perfect and a nice, friendly hotel." (99373719)

    It was extremely comfortable. The breakfast was good. All the facilities were good but the hair dryer didn't work, or maybe it was me.

  • 9/10 Patrick ( Mature couple) 

    from Bradford , GB  on  May 12, 2007

    Thank,s to all the staff for making it an enjoyable stay.The hotel in Bristol and the staff are a credit to the hotel chain. Many thanks Patrick and Deborah.

  • 6/10 Jennifer ( Solo leisure traveller) 

    from Eastry, sandwich , GB  on  May 10, 2007

    "There was limited secure parking and I had to use the car park next to the hotel with a meter. It was extremely unsatisfactory having to get up early after a long journey to go and feed the meter and to keep making sure that the meter did not run out whilst I was there. The hotel was cheap but not in the centre of town as I had expected. I would prefer to pay more for a better quality of hotel in future." (99758782)

    The room was clean and modern

    The facilities were basic with no luxuries and the parking arrangements very poor. The continental breakfast left a lot to be desired!

  • 7/10 Elizabeth ( Young couple) 

    from Essex , GB  on  April 18, 2007

    the room was amazing

    the location

  • 6/10 Anonymous ( Young couple) 

    on  April 12, 2007

    reception staff was unhelpful and unfriendly, specially on 08/04/07 night

  • 5/10 Richard ( Young couple) 

    from Birmingham , United Kingdom;GB  on  March 2, 2007

    "I beleive there should be food available all through the day especially afternoon and dinner more facities such as sky sports fruit machines and a better bar with a wider variety of drinks. i also feel I paid £77 and i didn't get value for money the room was adequate every where else was being decorated." (99892800)

    The room was good.

    there was decorating going on and limited facilities also i wasn't happy with the continental breafast I think there should be a choise of fry up or continental and finally there were no facilities in the hotel just the TV in the bedroom.

  • 10/10 Anonymous ( Mature couple) 

    on  February 1, 2007

    very clean and staff very helpfull. also the parking was excellent.

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  January 4, 2007

    "The availability of late night takeaway service was crucial to me as I arrived very late and hungry on new year's eve due to a delayed flight and was helped by the night receptionist to get some food delivered just before midnight, not an easy request to fulfill. Also the morning receptionists remained pleasant and efficient with all guests despite some monstrous walking hangovers to deal with.As a female guest I felt safe in what was probably not the safest part of Bristol around the railway station.The location was perfect for the airport transit bus." (99648325)

    modern fair sized room,effective double glazing, comfortable beds with plump quilts, clean,great spacious shower,proper soap dispensers, important details such as tissues and facecloths,well sized, good quality towels,and essential room facilities such as wake up calls,internet access, sat TV, tea and coffee and hairdryer

    Room card keys are hit and miss to open the door, annoying when tired and carrying heavy bags.Having to open 2 or 3? heavy doors with luggage to get to the lifts. Automatic doors would be an improvement.

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  December 27, 2006

    - Location - Helpful, friendly staff

    - Limited car-parking which could not be reserved in advance

  • 10/10 Haydn ( Mature couple) 

    from Barry , United Kingdom;GB  on  December 26, 2006

    "very helpfull staff made most welcome" (99517703)

    cean and tidy

  • 9/10 Joleen ( Young couple) 

    from Blackwood , United Kingdom;GB  on  December 2, 2006

    "I would not recommend this as a hotel to be stayed in for a holiday, but would certainly recommend for business or short stays. It's basic, but clean and modern. The staff were very pleasant and the room very nice. I would definately choose a Holiday Inn Express again." (99889955)

    The night staff gave us a warm welcome on check in. The room was very clean, modern. Particularly liked the handwash facility in the en-suite; our name displayed on the TV was a nice touch too.

    We arrived very late in the night, and did not notice how dirty the landing carpet was until leaving the morning after our stay. It was discusting; definately needs some attention.

  • 8/10 Mr. ( Mature couple) 

    from Souldrop , United Kingdom  on  November 18, 2006

    "The strange part about booking was that breakfast was not included so I expected to go out into the city for breakfast.However on arrival I was told that we were entitled to a complementary breakfast.This was a continental buffet type breakfast which was fine by me and the free newspaper was there.Why keep breakfast a secret?" (99825863)

    modern.functional.within walking distance of city centre.

    Terrible smell in bathroom on arrival.I cured this by turning on the shower to put water in the plug hole (U bend or trap) to stop the smell of the sewers coming up through the shower drain. On the second night the secure parking spaces were full so I had to park in the adjacent public car park where I could see the broken window glass in the parking bays.The parking charges display notice was ambiguous to me.You could pay to park Saturday night until midnight but the period from midnight to 5a.m.did not seem to be covered so you could not follow through to pay for Sunday morning.Anyway I didnt get clamped or a fine.

  • 9/10 David ( Other) 

    from Walnut tree , United Kingdom;GB  on  November 16, 2006

    "Bit misleading on the breakfast. Email confirmation said breakfast included but the hotel doesn't have any kitchen facilities so it was just cereal and toast." (99476660)

  • 7/10 Fred ( Solo business traveller) 

    from Warsash , United Kingdom;GB  on  November 11, 2006

    "Secure car park and a good Italian restaurant just 50 yards away." (99804935)

    Convenient; less expensive than other city centre hotels in the area.

    Adequate to good impression with no real complaints.

  • 9/10 Jackie ( Solo leisure traveller) 

    from Bideford , United Kingdom;GB  on  August 25, 2006

    "Enjoyable stress free stay. I would recommend the hotel to friends." (3305212496)

    Efficient service, cleanliness of room, given good information about facilities. Early check-in was accomodated ~ thank you!

    Initial interaction with staff would have been better if they had asked for my name and booking details.

  • 7/10 Anonymous ( Other) 

    on  August 14, 2006

    "Easy to find and convenient location near main railway station and museums. Limited on-site paid parking that costs about £2 a night. Only continental style breakfast available but free refills of drinks and bread etc mean that you can eat enough to suit your needs." (3305161756)

    Convenient, easy to find location

    Small pillows and hot stuffy room - couldn't open the windows due to excessive traffic noise.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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