The Crescent Hotel Hallow, London

58-62 Welldon Crescent, London, HA1 1QR

 

__rating

3

Our hotel is a family run establishment -in fact a home from home in Harrow near London. The Crescent Hotel is a family owned and run hotel situated i... more

 

£ Rooms from £45 (≈ $77) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
7/10 Overall experience
8/10 Overall value for money
  • 8/10 Anonymous ( Group of adult friends) 

    on  May 28, 2008

    "The hotel was ideally placed for our visit to Wembley stadium. I would definitely use this hotel again." (97911748)

    The hotel owner was very helpful and friendly.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  July 29, 2008

    The room was lovely and most staff were friendly.

    Was told the room I booked might not be available and seemed a bit annoyed to give it and was told directions to the room which meant going this way then that way, turn back on yourself etc instead of being taken to the room.

  • 5/10 Anonymous ( Young couple) 

    on  July 13, 2008

    "Neither excellent nor absolutely terrible" (97254275)

    Location to tube and town centre. Friendliness of staff

    Some language barrier. Being asked to pay up-front

  • 7/10 Anonymous ( Mature couple) 

    on  July 2, 2008

    Gardens nice

  • 7/10 Janet ( Group of work colleagues) 

    from Scunthorpe , GB  on  July 1, 2008

    "Good, would use hotel again for a weekend break. Good value for money." (108011681)

    Friendly helpful staff. Rooms clean and comfortable, quiet location very convenient for High Street and tube station.Food good.

    Would have liked breakfast to have been served a little later as it was an effort to get there on time after two very late nights.

  • 8/10 Anonymous ( Mature couple) 

    on  June 23, 2008

    "good" (108049520)

    Very friendly staff, room clean and spacious, good food.

    Undergoing some refurbishment so very dusty in communal areas

  • 9/10 Anonymous ( Mature couple) 

    on  June 16, 2008

    "had a great stay,would return." (97619192)

    very friendly staff very helpfull,good clean room,not a bad price fantastic breakfast.

  • 5/10 Anonymous ( Young couple) 

    on  June 11, 2008

    "Ok for one night in a single room." (97851112)

    Staff very friendly & helpfull

    Booked a twin/family room but got 2 singles as they overbooked

  • 7/10 Anonymous ( Young couple) 

    on  June 10, 2008

    "great helpfull staff, eager to assist with any thing, pleasant stay, would book again.... " (97145713)

    close to all amemeties, shops, bars, resteraunts, travel links bus and tube etc

    beware of the unseen dog if you are allergic to animal hair!!!! (not in the rooms, or resteraunt though!!) hotel bar was being refurbished but you could still buy a drink if you wanted.

  • 9/10 Louise c ( Same sex couple) 

    from Lynton , GB  on  June 4, 2008

    "We had a wonderful stay - came down for my partern to play in a pool tourniment. This meant we were coming in and out at varying hours, but staff were always friendly and intrested in how the tourniment was going. We often had to leave before breakfast so a hospitality tray was sent up to us each morning before we left by one of the staff. We were provided with a clear map and directions to all local amitites when we arrived. What a wonderful place. We hope to return next year for the same tourniment. Thank-you for a fantastic stay." (97776626)

    Wonderful hotel, fatastic staff - all very frendily and helpful. Lovely room in quite area, not far from the shops or railway station. Only a short walk from the high street too. Room smelt clean and fresh whenever we entered.

  • 7/10 Anonymous ( Solo business traveller) 

    on  May 29, 2008

    "On arrival I was not listed as a guest. I, like many other guests requested breakfast for 7.00am, and we were told it would be available for this time. It was not available until 7.30am and so many of us had to forego our meal. A cooked breakfast was to have been the mainstay of the day and was included in the price. I was somewhat disappointed by this." (97525324)

    For the price everything about the room was as expected

    No breakfast at the agreed time

  • 6/10 Andrew ( Other) 

    from Telford , GB  on  April 8, 2008

    "Generally a good experience other than a few minor points which need addressing." (97343867)

    Its locality to the City of London and very good transport links.

    Furniture squeezed into room, safe in room was a good idea but not secured to flooring, telephone in room was dirty.

  • 10/10 Anonymous ( Group of adult friends) 

    on  March 20, 2008

    "The location from public transport was good, it was only about 5 minutes walk away and close to a shopping centre. The hotel was located in a quiet street. The welcome was very friendly and nothing seemed to be too much trouble for our hosts. Our room was clean and had all the amenities we needed apart from a hairdryer. However a quick call to reception and a hairdryer was immediately given to us. The room contained a en-suite toilet and shower, a fridge, a fan, a television and tea and coffee making facilities. In the main reception there was a bar and a lounge with a television if you wanted to relax away from your room. Breakfast was included in the price of our stay, however I wasn't up in time to have it myself although I understand from other guests that it was lovely. Overall I have to say that this was excellent value for money and an enjoyable stay thanks to our excellent hosts." (97516026)

    Close to public transport and shopping centre. Very clean. Friendly atmosphere. Located in a quiet street. Excellent hosts

  • 7/10 Peter ( Solo business traveller) 

    from Bury , GB  on  February 2, 2008

    "Compact room but recently refurbished bathroom. Breakfast just about ok but overall good value at £50 for an overnight B&B. Don't do evening meals but only 5 mins walk to station road with lots of choice including a large vegetarian restaurant" (97199352)

    Convenient for Harrow centre.

  • 9/10 Alan ( Mature couple) 

    from Holmfirth , GB  on  December 16, 2007

    Good service and pleasant staff.

  • 7/10 Anonymous ( Solo business traveller) 

    on  December 12, 2007

    clean, tidy

    no soap provided. no wash basin in the room/toilet

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  December 1, 2007

    "Friendly and small, obviously many repeat guests." (97675888)

    Handing in the room key each time I left the hotel was a bit of a pain.

  • 5/10 Anonymous ( Solo business traveller) 

    on  November 18, 2007

    Penty of hot water, and decent sized towels.

    Both rooms small and shower/bathroom even smaller. Had to move rooms after night 2 given horrendous and continuous noise - compressor. Staff reacted promptly though, and moved my belongings.

  • 10/10 John ( Same sex couple) 

    from Liverpool , GB  on  November 1, 2007

    "the only thing was not wnowing that they did not do dinner and evening meals but the breakfasts we had were ample" (97761616)

    very freindly and clean nice breakfast

    all was good breakfasts were enough

  • 3/10 Anonymous ( Solo business traveller) 

    on  October 30, 2007

    "i would recommend against staying at this hotel" (97059964)

    free wireless internet

    room v small and dirty carpet. pubic hair seen in shower. flower wallpaper and duvet covers, nothing like the pictures on the website.

  • 7/10 Anonymous ( Mature couple) 

    on  October 30, 2007

    quiet, comfortable

    Odds and ends needed repair, heating not accurate - either too hot or too cold, room a bit small

  • 5/10 Linda ( Solo business traveller) 

    from Chelmsford , GB  on  October 22, 2007

    "Very friendly and helpful staff. Room adequate but bathroom in need of major upgrade. Nicely cooked breakfast." (97407385)

    Location. Near to my Business meeting venue

    Bathroom facility poor. In need of major upgrade

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  September 26, 2007

    "Overall room was ok/clean - breakfast not to exciting Shower rather mininiscule - hot water took approx 5 mins to get vaguely warm -" (97225831)

    Room was clean

    Television approx. 3-4 inches from ceiling - aerial not plugged in -balanced on chair to plug in to enable set to work. bedside lamp not plugged in had to move bed to plug in

  • 9/10 James ( Solo business traveller) 

    from Reading , GB  on  July 24, 2007

    "The staff were friendly and helpful. The breakfast was cooked to order and was good, including the coffee. My room was clean and tidy and I had the equipment/resources needed. However, there could be a few 'finishing touches' - for example more toiletries for guests, perhaps more tea and coffee making items." (97001004)

    Relatively easy to find and not difficult to park. Staff very friendly and helpful. My room had a small fridge and the bottle of mineral water was appreciated.

    Not a dislike but more a suggestion for improvement - provide some toiletries for guests and ensure adequate supply of towels.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  July 23, 2007

    "very good location to tube station, about a 10mins walk. staff were excellent. lovely full english breakfast served in morning." (97070994)

    very close to harrow-on-the-hill tube station, shoppin centres and supermarket. staff very helpful and welcoming. i was working night shifts during my stay, so they kindly gave me a back room to avoid being disturbed whilst sleeping during the day.

    my room was a single ensuite, but the bathroom was quite small and so the shower was too.

  • 3/10 Anonymous ( Solo business traveller) 

    on  July 14, 2007

    Very convenient for Harrow Bus Station. Comfortable bed. Hot breakfast. Allowed to leave bag at hotel after checkout as I ran errands in London.

    The room was very dirty and dusty. The toilet and shower were dirty. Toiletries not replenished (perhaps forgot..) Was given only one shower gel when requested in the evening yet I normally shower twice a day.(Well, I suppose you get what you pay for.)

  • 8/10 Lesley ( Solo leisure traveller) 

    from Nottingham , GB  on  July 12, 2007

    "Friendly, welcoming staff had my room ready for me despite my arriving well over an hour before check-in time. Room was basic but clean and cosy, with an extremely comfortable bed. The highlight for me was the breakfast - so good to find an establishment that still does a good old fashioned Full English, superb! Only slightly negative point for me was no hairdryer in the room, but I lived with that!" (99729074)

    Situated within easy access to public transport, so very easy to find even though I was totally unfamiliar with the location.

    No major dislikes.

  • 7/10 John ( Mature couple) 

    from Great yarmouth , GB  on  July 4, 2007

    The room was clean if slightly cramped especially in the toilet and shower area,however the available space had been adequately utilised.

  • 8/10 Anonymous ( Mature couple) 

    on  June 21, 2007

    everyone was friendly and helpful

    the coffee was awful.

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  June 18, 2007

    A tiny room - very well planned! It was very nice to overlook a garden.

    Plumbing fault. Couldn't reach power button for TV

  • 7/10 Sarah ( Young couple) 

    from Barnstaple , GB  on  June 9, 2007

    "Great, fantastic staff" (99091849)

    It was cheap and simple, no frills, will definatly return.

    The fridge next to the bed

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  June 1, 2007

    Locality

    No towel Small room

  • 8/10 Anonymous ( Mature couple) 

    on  May 29, 2007

    "if you want a cheap and chearful hotel to stay in for 1 or 2 days then this is your best bet" (99409681)

    the staff were very freindly, and room was very clean, with a fridge, tea and coffee facilities etc

    no frount door key, parking at the hotel was very restricted,the room was very noisy due to a saniflow toilet macerator on the second floor, that sounded like a motor boat being used at around 6am and 12midnight.

  • 8/10 Marilyn ( Other) 

    from Gaitani, zakynthos , GR  on  April 25, 2007

    "As I was travelling with my elderly mother, I would have preferred our room not to be on the second floor as there were no lifts. We had a large room with a fridge and tea/coffee making facilities and this was more than adequately replenished every day. There were pleasant gardens to sit in if required and the owners were most pleasant and attentive." (99015148)

    Very clean and friendly.

  • 9/10 Doreen ( Mature couple) 

    from Northampton , United Kingdom;GB  on  December 21, 2006

    "Very friendly staff.very helpful nothing to much trouble.clean.good food and good value for money would go back again." (99500009)

  • 10/10 Tom ( Mature couple) 

    from Great missenden , United Kingdom;GB  on  December 13, 2006

    "Very friendly bunch of staff, and the service was more than satisfactory. Warm and welcoming reception." (99962022)

    Rooms are immaculate amd customer service was more than satisfactory. Lovely reception room with Bar.

    No Internet access

  • 8/10 Sandra ( Mature couple) 

    from Bury st edmunds , United Kingdom;GB  on  November 26, 2006

    personal service a warm welcome clean, good breakfast freshly cooked.

    front door access a bit dificult sometimes.we had to cancel second night due to unforseen circumstanses

  • 8/10 Anonymous ( Other) 

    on  November 2, 2006

    "the hotel contacted us prior to our visit to ask what type of sleeping arrangements we would like as we had booked a family room for three adults. We asked them about leaving the car parked up after check out time on day of departure, so this was not a problem. Just after we had arrived and checked into the room the staff rang the room to ensure everthing was in order, So overall we felt all aspects of our stay had been addressed prior to our arrival and were pleased with the hotels standard." (99713193)

    The staff were friendly, polite, and helpful, gave good information about local amenities, and directions to a business venue in the area that we needed to attend. We were asked what time we would like breakfast and this was cooked fresh to order every morning. As we had most of the check out day to spend in the area they were kind enough to let us leave our car parked up at the hotel several hours after the check out time. We really enjoyed our stay and would book into the hotel again should we be coming to the area and would reccommend it to friends.

    Nothing

  • 9/10 Jonathan ( Solo business traveller) 

    from Mallow , Ireland;IE  on  October 31, 2006

    "the owner was very helpfull at check in and as I left, I would recomend this hotel for the clean rooms good breakfast and value for money" (99683283)

    great staff, nice breakfast, clean room

    the outside of the hotel doesnt do the inside justice

  • 8/10 Eve ( Other) 

    from Edmonton , Canada;CA  on  October 26, 2006

    "Our stay was good, however, a relative of mine contacted the hotel two days prior to our arrival and was told that they did not have a booking for us, even though I had received confirmation of the booking from you." (99988461)

  • 9/10 Anonymous ( Mature couple) 

    on  October 13, 2006

    Very clean, tea/coffee/biscuit, view of garden, efficiency of hotel staff, good breakfast

  • 9/10 Anonymous ( Same sex couple) 

    on  September 8, 2006

    "will stay again when in area" (3304070114)

    location and hospitality of staff

    nothing

  • 8/10 Brian ( Mature couple) 

    from Ossett , United Kingdom;GB  on  August 30, 2006

    "The hotel was situated in a quiet area of Harrow yet close enough to walk to the town centre. Whilst called a hotel it was more like a well equipped guest house. We were left to find our own room and to carry our own luggage. Not a big problem but an offer of help would have been appreciated. We would stay here again" (3304299640)

    The hotel was conveniently situated a short walk away from the town precinct and the subway. The large room looked like it had recently been refurbished. It was very comfortable and well eqipped with a view of well kept gardens. The staff were pleasant and helpful.

    Parking was limited as the hotel is situated in a residential area where permits were required.

  • 7/10 Anonymous ( Solo business traveller) 

    on  May 24, 2006

    All is nice

    Nothing special

  • 9/10 Anonymous ( Group of work colleagues) 

    on  April 7, 2006

    friendly check in staff who were very amiable to our needs

  • 9/10 Anonymous ( Family with older children) 

    on  January 13, 2006

    "The hotel suited our needs totally on this occasion but if I were going on a romantic weekend break with my husband I would pick a more luxurious hotel. Hotel within easy access of Heathrow Airport and Central London. Website gave good information prior to booking." (2998498)

    Hotel had a warm, friendly atmosphere. Staff could not have been more helpful. Any request made was carried out in a helpful, pleasant way. They were anxious to please and to make sure that our stay was a pleasant experience. Would have no hesitation in recommending the hotel to family and friends.

    None.

  • 7/10 Anonymous ( Mature couple) 

    on  November 28, 2005

    The Accomodation was lovely and the room was clean which is what you need.

    The breakfast was ok but could have been better, it seemed rushed even though there was on 3 in the restaurant.

  • 5/10 Anonymous ( Solo business traveller) 

    on  August 23, 2005

    "I found this hotel adequate for my needs. It was easy to book online and arrive late. The staff were friendly and helpful and my room was large with all the normal facilities. However, I think the hotel needs some modernisation and a little bit more organisation to enable the stay to run more smoothly, such as making sure the room key works and the check out is done properly. I think it was good value for London though." (2652981)

    Clean, location, friendly helpful staff

    Old fashioned decor, key did not work in door, was called back from my car after asking someone if I needed to check out and being told I didn't, difficulty in making an outside call from hotel room (I don't understand what is meant by having to clear a line for me)

  • 4/10 Aileen ( Solo business traveller) 

    from Beith , United Kingdom;GB  on  May 20, 2005

    "I slept very badly because I could not lock my room door properly: I suppose I did well to sleep at all in these circumstances. I was called 10 minutes after the time I had given for breakfast to ask if I was coming for breakfast: it felt like I was being given a row. I was also asked to pay on arrival before seeing my room: although I waited until I had checked the room before I paid, it did not occur to me to check that the door could be secured. At £55 per night this hotel is at least £10 per night more expensive than better establishments within easy walking distance. I would not go back." (2058477)

    Convenient location.

    Impossible to lock room door securely: door sprang open as I was falling asleep.

  • 10/10 Karin ( Mature couple) 

    from Pretoria , South Africa  on  October 26, 2004

    "The room was clean and spacious enough. The hotel is also close to bus stops and the underground station as well as shops and a shopping centre. Everything else I would like to know was mentioned on the Internet." (1575361)

    The extra-ordinary assistance from the manager - phoned us even in South Africa to assist with our arrival. We asked him during our stay also for assistance and he helped where-ever possible.

    On the internet advert it indicated mineral water is inlcuded and the expectation was that will be provided everyday. It was only provided the first day. Maybe the advert must then be just more clear.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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