Relax Guest House, Edinburgh

11 Eyre Place, Edinburgh, EH3 5ES

 

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The Relax Guest House is a Victorian town house in the centre of Edinburgh within the beautiful Georgian new town. We offer comfortable and modern accommodation... more

 

£ Rooms from £35 (≈ $60) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 6/10 Anonymous ( Group of work colleagues) 

    on  September 16, 2008

    "Edinburgh is an expensive place to stay and although this place appeared reasonably priced considering its central location I don't think that it was value for money. The overall feeling was rather unsatisfactory; although the chap we dealt with at the guest house was very friendly." (107297480)

    Location and friendliness of staff. The breakfast was fine and the beds comfortable.

    The rooms were not particularly well decorated and the basement room that my father occupied had a smell of damp. There was a problem with one of the electrical sockets as its casing was detatched from the wall. Also the shower screen fell down.

  • 7/10 Anonymous ( Young couple) 

    on  September 9, 2008

    Room was clean and large.

    When we arrived there was no one there and we had to wait outside for 15 mins until the person arrived.A sign on the door to ring for assistance is not very professional

  • 5/10 Anonymous ( Group of adult friends) 

    on  July 9, 2006

    "Initial imipression on entering the hotel is poor with view straight into kitchen. Artificial flowers in hall are not attractive. The good display of leaflets in the lobby was let down by a very unattractive cabinet. Some sort of reception area would have been nice. Seats in dining room are heavy and very uncomfortable. Accessories in dining room are cluttered and silver ware was not polished. Although the ceramic ware in the bathrooms was clean the skirting,shelving and plastic flowers were very dusty and had obviously not been cleaned for quite a while. My elderly Mother had problems with the pop-up waste which would not pop-up. She also could not turn the shower control. The stair lift was useful for her but when it stayed at the top of the stairs, it made the top few stairs very difficult to negotiate on the inside of the corner of the stairway. A second handrail on the right hand side would have been useful- it appeared to have been taken away. Having the TV on at breakfast was unnecessary in my view. Packs of Flora as well as butter would have been nice and artifical sweetners on the table. Choice of cereals and juices was good. Secondary double glazing on front bedroom windows might cut down the noise of the cobbles which woke one up at 5.0 am onwards." (3304775143)

    Good facilities in bathroom - heated towel rail, mat, soaps, hot shower etc

    Sheets and plastic cover on bed did not fit and came adrift. Bed hard. Bedside lights too low to read by.

    1 of 1 people found this review helpful:

  • 7/10 Rodney ( Solo leisure traveller) 

    from Camberley , GB  on  November 27, 2007

    "this hotel is well situated from princes street and waverley station (10 min uphill walk). It is also near various pubs. Some late returning guests woke me up but otherwise was fine." (97584594)

    good location

    room was small even for solo traveller.

  • 9/10 Anonymous ( Solo business traveller) 

    on  June 26, 2007

    located within easy reach of edinburgh city centre, easy access for transport. Friendly staff, everything available for the business traveller

    Could have done with dusting! Television faulty, breakfast served too late.

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  May 3, 2007

    "on-suite very unclean toilet not flushed after previous occupier,plug in wash basin broken,shower too dirty to use.Manager not available until next morning when I asked for the room to be cleaned.Received an apology and a reduction on my bill." (99183543)

    pleasant dining room, good breakfast menu and food well cooked

    very small single room,very unclean, uncomfortable bed

  • 5/10 P c j ( Mature couple) 

    from Bristol , United Kingdom;GB  on  November 30, 2006

    "we thought it very poor value for money - the only thing going for it was the location." (99703945)

    not much, to be honest. The breakfast was good, and the guy who looked after the hotel in the mornings was cheerful and helpful.

    Noisy. No proper curtains to keep the light out. No toiletries provided except small soap. Television permanently on in breakfast room. Sheets too small, and polythene between sheet and mattress - desperately uncomfortable. Very noisy bathroom fan.

  • 6/10 Anonymous ( Solo leisure traveller) 

    on  September 6, 2006

    clean bathroom and room, duty manager very nice

    no alarm clocks and wake up means, first night the shower stall could not close, second time, initially was unable to register at 7:45 pm, first night no one could give me information on buses or getting back to main part of town

  • 7/10 Anonymous ( Family with older children) 

    on  August 29, 2006

    "On the whole we enjoyed our stay but I was greatful it was only for the one night. My family were not duly concerned about the poor level of cleanliness but I was." (3304081571)

    it's convenience, spacious room, good food

    poor level of cleanliness, the room fittings were tired but clean, my main problem was the amount of dust from the plant and towel rail in the bathroom to the skirting boards in the bed room, plus the fact that a used shower gel packet was left in the shower

  • 5/10 Russell ( Mature couple) 

    from Havant , United Kingdom;GB  on  August 26, 2006

    "overall a good location for stay in city but cost of room was not reflected in the standard of house keeping, with poor electrical wiring and a broken plug socket in room." (3304149241)

    it was relitivly close to centre of city with a good breakfast and service

    poor standard of cleanlyness for the cost of room noisy location with single glassed windows

  • 8/10 Anonymous ( Group of adult friends) 

    on  August 21, 2006

    "We had a very pleasant stay at Relax Guest House. The proprietor and staff were helpful and the accomodation was very comfortable, a lovely double room at the rear of the property on the top floor. We would definitely consider visiting again." (3304096255)

    Location and ease of access to City centre.

    There were a number of very minor faults with the room:- top hinge coming off door, one saucer, two light bulbs not working, no spare toilet roll, no remote control to tv.

  • 8/10 Anonymous ( Group of adult friends) 

    on  August 17, 2006

    staff were very friendly

  • 9/10 Anonymous ( Group of adult friends) 

    on  August 8, 2006

    "I was very happy with all aspects of my stay, the staff were friendly & helpful, the rooms were adequate and clean. A good location for the city centre. I would definatley return to this B&B. (Even though there is a stairlift, I don't think it would be suitable for disabled customers)." (3304091464)

    FRIENDLY, CLEAN, GOOD LOCATION.

  • 7/10 Hazel ( Young couple) 

    from Hillingdon , United Kingdom;GB  on  July 31, 2006

    comfortable, well decorated room, close to Princes Street, excellent breakfast.

    Shower door broken, bathroom extractor fan noisy for an hour after turned off

  • 9/10 Pamela ( Other) 

    from Alness , United Kingdom;GB  on  July 12, 2006

    "Very enjoyable and relaxing." (3304473589)

    Relaxing and informal. Very helpful staff. Quiet and cool room when temperature outside was 25+. Chair lift very helpful for mother.

    Rather cramped shower room but adequate.

  • 7/10 Matti ( Mature couple) 

    from Helsinki , Finland;FI  on  July 12, 2006

    Breakfast Good connections to city center

    No elevator !

  • 9/10 Anonymous ( Group of adult friends) 

    on  June 14, 2006

    "It is a quiet area but you can walk to the city centre, so it is perfect for travellers, however if you are with old people or young children, it would be bit far to walk. Even if you use taxi, it won't expensive though. There are many restuarants and cafe around this area as well. There is one of the best fish and chips in Scotland near the hotel!" (3304626894)

    Staff were very friendly, helpful and kind.

    An electric kettle was not working and kind of dirty.

  • 8/10 Anonymous ( Mature couple) 

    on  June 7, 2006

    "We enjoyed our stay at the Relax guest house. The location was just right on a quiet street close to several bus stops. The man who cooked and served us breakfast was very friendly and helpful. He gave us several good tips on getting around Edinburgh." (3304693732)

    Good location.

    bathroom could have been cleaner, also it was cold during our stay and we couldn't turn the heat on during the day.

  • 7/10 Sandra ( Mature couple) 

    from Exeter , United Kingdom;GB  on  May 16, 2006

    "Excellent location for sightseeing in central Edinburgh, Botanic Gardens and Ocean Terminal also nice and quiet. Well-decorated comfortable rooms. Breakfast service very slow and general cleanliness of room/hallway poor to adequate." (3304443798)

    Nice size room, well furnished and all facilities necessary in room. Excellent location.

    Very disappointed with the cleanliness, whilst towels were changed daily, the carpet was not vacuumed or the shower, loo and washbasin cleaned during the our 5 day stay and neither was brilliant to start with.

  • 8/10 Anne ( Family with older children) 

    from Witham , United Kingdom;GB  on  May 12, 2006

    "I stayed in one of the family rooms with my two teenage daughters and we found the Relax Guest House to be friendly and well placed for getting into the city centre. It is situated in a fairly quiet area, so we weren't disturbed by noise at night." (3304056311)

    The owner was extremely helpful with advice regarding local transport and sightseeing.

    It is quite a steep uphill climb into the city centre, but local transport is very reasonable and frequent.

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  April 26, 2006

    "Looked very clean, room was well presented. Not a huge selection of beakfast food, but what was served was tasty. Helpful staff, in deciding what to see first and what could be avoided. Only down side for the hotel is the actual location. It's at the bottom of a steep hill. So to walk to the attractions, it can be a long trek up hill for about a half a mile. Better to take a taxi from the rank very close, and pay the £4." (3304501134)

    Clean, Decor, Location to attractions, pleasent and helpful staff.

    No bath, just a shower room. So not a big failing, but after a long day on your feet a bath would have been nice.

  • 3/10 Anonymous ( Young couple) 

    on  April 24, 2006

    "Although the house is lovely and the rooms pretty the ensuite was small containing only a shower (no Bath). The satellite tv is only available in the lounge (no choice of channels in the room). The bed was very uncomfortable as the sheets were too small and there was a plastic undersheet which was not completely covered making the bed hot and sticky. It was a convenient location 20 mins uphill walk to Princes St Gdns. There is no parking and you can only leave your car in the pay and display for 4 hours during the day although it is free after 5.30pm" (3304245722)

    good breakfasts and excellent location

    plastic sheets and top sheets that were too small for the very uncomfortable bed. Also rooms available at £15 less than we paid.

  • 9/10 Anonymous ( Other) 

    on  April 24, 2006

    cleanliness,friendy staff,nice relaxed atmosphere

    no dislikes

  • 8/10 Robert ( Group of adult friends) 

    from Leicester , United Kingdom;GB  on  March 2, 2006

    "Very friendly staff excellent breakfast, bar is only bottles and cans but that may improve in the future. Location is only 10 min walk fron the centre. On street parking for a charge but from 1730 Fri to 0830 Mon free." (2522478)

    Very clean and well maintained

    Bed was a bit hard for my taste.

  • 9/10 James ( Young couple) 

    from Crowborough , United Kingdom;GB  on  February 16, 2006

    Close to plenty of bars and restaurants as well as local tourist attractions.

  • 10/10 Ruth ( Young couple) 

    from Cardiff , United Kingdom;GB  on  February 10, 2006

    very frendly and help full

  • 9/10 Malcolm ( Family with older children) 

    from Chobham , United Kingdom;GB  on  February 8, 2006

    Clean, comfortable, friendly, and a wonderful breakfast!

  • 8/10 Dawn ( Young couple) 

    from Nairn , United Kingdom;GB  on  February 7, 2006

    "I would of liked a full length mirror in my room." (3304119112)

    Location, handy for town centre etc. The price of the guest house was excellent. The guest house was very clean.

    The breakfast, we didn't get what we asked for, and wasn't really enough.

  • 8/10 David j ( Solo leisure traveller) 

    from Silsden , United Kingdom;GB  on  January 25, 2006

    Good breakfast, no fuss, relaxing.

  • 8/10 Chris ( Mature couple) 

    from Chesterfield , United Kingdom;GB  on  December 15, 2005

    "Lovely big room. Pleaseant staff. Rooms were very hot which is a goos thing I guess as you can always turn the heat down!" (2737475)

    Big room. Great breakfast

    None. It was fine

  • 10/10 Anonymous ( Young couple) 

    on  November 30, 2005

    Very clean and new room. Excellent breakfast included.

  • 9/10 I.g. ( Mature couple) 

    from Newcastle/tyne , United Kingdom;GB  on  November 29, 2005

    "Hotel is very well located in a quiet street - handy for buses and a taxi rank 100 yards away. Friendly staff and comfortable beds. Good bathroom and breakfast adequate." (2927875)

    VALUE FOR MONEY

  • 9/10 Andrew ( Young couple) 

    from Copenhagen s , Denmark;DK  on  October 29, 2005

    "The stay was excellent, we even borrowed an umberella from the reception when the rain came on. Very friendly and accommodating. Would have been nice to know the hairdryer, iron etc was available before we left, could have reduced the weight in my good lady's suitcase!" (2742435)

    Polite, friendly staff - the flexability of the come and go as you please policy.

    Fatter sausages in the breakfast! Nothing else!

  • 9/10 Hazel ( Young couple) 

    from North tyneside , United Kingdom;GB  on  October 20, 2005

    Handy for city centre

    Breakfast could be better. Wasn't bad, but not great.

  • 10/10 Ian ( Young couple) 

    from Newcastle upon tyne , United Kingdom;GB  on  October 13, 2005

    "we had a nice quiet stay here and would definatly book the relax guest house again. very plesant and frendly staff overall we would say the relax is value for money. far enough away from the bussle of princes st and the main shopping area but still close enough to walk there. a great way to walk off your breakfast fryup." (2773608)

    the accomodation was clean,quiet and frendly

    none

  • 8/10 Anonymous ( Mature couple) 

    on  October 12, 2005

    "It will be helpful if the location map has indication of the route from railway station to the lodging place." (2791258)

    neat with proper decoration

    everything is O.K.

  • 7/10 Lars edward ( Solo business traveller) 

    from Copenhagen s , Denmark;DK  on  October 11, 2005

    Nice house with quite good facillities. Relaxing place and no disturbing things overall.

    Earlier breakfast. At least starting from 7 am.

  • 9/10 Bhaskar ( Solo business traveller) 

    from Westcliff on sea , United Kingdom;GB  on  October 10, 2005

    Very good accommodation.Warm welcome. Excellent bathroom, well maintained. Good service during breakfast.I will definitely stay here on my next visit to Edinburgh.

  • 7/10 Geoff ( Mature couple) 

    from Halifax , United Kingdom;GB  on  October 8, 2005

    "We enjoyed our stay and would use again. £3 taxi ride to Princes St" (2765908)

    Friendly staff,

    More tables at breakfast. Noisy extractor fan in bathroom to room 7 stayed on for one hour after switching the light on. Manager said he would fix but if you are allocated room 7 make sure it has been fixed.

  • 9/10 Paul ( Young couple) 

    from Montrose , United Kingdom;GB  on  October 1, 2005

    "Really nice place to stay and would recommend it to anyone who asks for a place to stay in Edinburgh. Also convenient location." (2695637)

    Really nice pleasant rooms, very clean bathrooms and nice staff

    Some guests were very noisy in the early morning hours,so staff should be made aware of this, to stop it happening to others.

  • 7/10 Anonymous ( Solo business traveller) 

    on  September 26, 2005

    "bus service available up hill to princess street etc, but only 10 -15 minutes walk into centre of Edinburgh." (2731923)

    comfortable bed

    earlier breakfast

  • 8/10 Andrew ( Other) 

    from Castleford , United Kingdom;GB  on  September 18, 2005

    "the hotel was very clean and tidy the staff were helpful and plesant at all times. as i was travelling with an elderly lady i enquired before i got there about lifts and i got a response to my email the same day. there were no complaints about the breakfast and checking in and out was effortless. i would use this hotel again without doubt." (2707632)

    it was close by to the town centre

  • 8/10 michael ( Young couple) 

    from Flintshire, , United Kingdom;GB  on  September 17, 2005

    clean and friendly staff

  • 10/10 Anonymous ( Mature couple) 

    on  September 14, 2005

    "A genuinely friendly and pleasant place to stay. Staff very helpful with ideas of where to eat in the evening, but maybe some leaflets or general information about local restaurants would be a nice idea." (2709584)

    Clean and comfortable room, excellent breakfast and attentive and helpful staff.

    Off street private parking would have been a bonus.

  • 8/10 Anonymous ( Group of work colleagues) 

    on  September 13, 2005

    "This place was what I had expected. Reasonably priced and in walking distance from Edinburgh's attractions, although fairly basic. The gentleman who appeared to be the only staff member on duty was very helpful." (2637780)

    Good location, nice area. Room was basic but functional and clean

    more staff

  • 8/10 Anonymous ( Young couple) 

    on  September 3, 2005

    friendy staff and excellant breakfast. kept up to date leaflets about events in edinburgh

    the reception could be more helpful with helping in with luggage from car because the door is locked when you arrive

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  August 31, 2005

    The hotel is very conveniently situated and the staff is very friendly and helpful. The occasional music evenings in the hotel bar were a pleasant surprise.

    The bathrooms should definitely have a shower fitted!!!! And the breakfast should be served earlier than at 7.30, which is too late for a serious trekker.

  • 10/10 John ( Solo leisure traveller) 

    from Linlithgow , United Kingdom;GB  on  August 29, 2005

    Very clean and homely room

  • 9/10 Ian ( Mature couple) 

    from Swindon , United Kingdom  on  August 23, 2005

    "Sorry no complaints but I am pushed for time to complete this." (1787786)

    The room was spotless and looked more like a normal bedroom than a hotel room with lots of extra and unique furnishings. Well cooked breakfast and extremely helpful staff making an enjoyable stay.

    the only one would be to try and reduce the price...

  • 9/10 Josephine ( Mature couple) 

    from Peterborough , United Kingdom;GB  on  August 15, 2005

    "Very pleasant, quiet room at the back of the guest house with good view over gardens. Nice decor. Really helpful and friendly management/staff." (2554154)

    Liked the position of the guest house - only 10-15 mins walk from railway station, but nice quiet area and no traffic noise through open bedroom window at night.

    n/a

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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