Jurys Inn Heathrow, London
Eastern Perimeter Road, Hatton Cross, London, TW6 2SR
Conveniently situated on the south perimeter of Heathrow Airport, the hotel is a 4-minute walk from Hatton Cross Underground station, and provides spacious, com...
Rooms from £55
(≈ $110) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous (Same sex couple)
on June 13, 2008
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Ron (Mature couple)
from Shelton , US on June 7, 2008
"The room is small and spartan. OK for one or two nights " (97342590)
Conveniently located near an underground stop (Hatten Cross) provides easy access to London
Infrequent Hoppa bus schedule from Terminal 2. Would consider using the underground from the airport to the Hatten Cross underground stop if you did not have large or a lot of baggage, have to use a pedestian overpass to cross a busy street.
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Andrew (Solo business traveller)
from Altrincham , GB on June 5, 2008
"Good location and price (wish I'd booked early to get it cheaper) Food was very nice, Excellent & Polite staff." (97623253)
Nice and simple process - just what you want after a long day No Surprises - well appointed room
No iron in room - only available from reception (but they delivered it) Towel had a stain on it.
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Guy (Family with older children)
from Rusconbe , GB on July 14, 2008
"It is great for T4 and T5 but I would look for a different hotel simply cause I thought the food terrible and there are no alternative eating places close buy" (108035688)
Food in the resturants over priced, over cooked and not good at all, neither dinner nor breakfast. The prices would be fine if the advertised meal arrived presented aand tasting as expected . For the prices you get bording school cooking, my small local pub serves better fare by about 1000%
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Maxwell (Mature couple)
from Wheelers hill , AU on July 11, 2008
"A surprise to find a hotel so close to the airport and yet totally quiet. Overall a very pleasant experience." (97667045)
All staff seemed to have been trained in friendliness. Restaurant dinner was exceptionally good and moderately priced.
There were no adverse aspects other than the one hour period between the shuttle bus from Terminal 5
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Anonymous (Solo leisure traveller)
on July 8, 2008
"Simple booking but poor service meant it was made complicated." (97949076)
Nice rooms and quiet
Hotel got my booking wrong and thought I'd booked only 1 room when I had booked two. It took about 20 minutes to sort out, and then it was made out as though I'd benefitted from their 'service'.
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Cyril (Group of adult friends)
from Coventry , GB on July 8, 2008
"Great for I wanted." (97958122)
Good for overnight stop, room clean and can't hear the aeroplanes.
I thought the cooked breakfast was a little pricey. Overnight parking £7, not bad for London, but free would have been a lot better.
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Paljinder (Young couple)
from Middlesex , GB on July 6, 2008
"will not be staying at this hotel again!!" (108051947)
Check-in process was polite and swift
1) Both my partner and myself ordered food - which took over 1HOUR AND 25MINS to get served. THIS WAS NOT A GOOD START!! 2) The bar area had flyes all over the place.....how are people supposed to eat/drink/socialise while fight flyes...!!!
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James (Group of adult friends)
from Cleveland hts , US on July 3, 2008
"Very pleased." (97794839)
Impressed with soundproofing being that close to the airport. Staff was very good, room was very nice. Food was very good. We had a late dinner one night & we also had breakfast. The person at the front desk was very helpful when we were misinformed about the departure time of Hoppa bus to return to Heathrow. We were told by the bus driver that it would leave the hotel at 5:30am but it left the hotel at 5am. Your staff member advised us of the Heathrow Free-zone bus #285. Because of his actions, we made our flight on time.
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Steven (Solo business traveller)
from Basildon , GB on July 3, 2008
"Very good, would recommend" (108086523)
Clean, modern, freindly
Charging for internet access seems outdated.... most hotels are free these days
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Suzanne (Family with older children)
from Leeds , GB on July 1, 2008
"Excellent, enjoyed it very much, will definitley recommend the hotel." (97002594)
Friendly staff, clean room and cost effective option.
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Anonymous (Group of work colleagues)
on July 1, 2008
Close to Tube and tourist attractions. Friendly down to earth staff and clean rooms.
I couldn't book on-line - no availability I was told. When I called i got through to a very helpful young lady and managed to qualify for a special. I live in Honduras with family both in the UK and in South Africa so London is a twice yearly destination for us. It would be easier to book on-line. Also a rewards programme would be great and would motivate me to book with Jury's more often.
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Sharon (Young couple)
from Nottingham , GB on July 1, 2008
"exellent" (97826636)
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Anonymous (Same sex couple)
on July 1, 2008
"nice sized room with adequate facilities provided by a friendly and helpful staff" (97866965)
all facilities provided are of good standard and excellent working order
fans and pumps used in the bathroom tend to be a little too noisy after using them
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(Mature couple)
from Herne bay , GB on July 1, 2008
"great" (108012033)
excellent value and near underground station
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Anonymous (Young couple)
on June 30, 2008
"Good - easy to get on the tube to travel and good links to the airport." (97065372)
Good view of the runway and although we were very close, no noise could get through the glazing - very good soundproofing. Very clean hotel (but see below).
Quite a few flies buzzing around the bar where people had left their empty glasses.
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Anonymous (Solo business traveller)
on June 27, 2008
"Friendly and professional and set me up well for a business meeting the next morning. " (108040244)
I thought it was good value for money, the bed was very comfortable and the temperature just right as hotel rooms are often overly hot or cold. I did not eat at the hotel so cannot comment on the food.
The travel description could have been a little clearer around how to exit the dual carriage way and turn into Jury's Inn.
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Ceri (Mature couple)
from Bridgend , GB on June 23, 2008
"good for what we wanted" (97324166)
location just a few minutes from hatton cross tube station
no pubs or anything else in sight or walking distance from hotel
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Keith (Mature couple)
from Bristol , GB on April 19, 2008
"Very good value for money, very helpful staff" (97603548)
A very good hotel
No bad points
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Anonymous (Same sex couple)
on June 22, 2008
Arrived having been to A and E having been knocked over by a man at St. Pancras. I felt awful and looked a fright! The staff could not have been more helpful.
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Anonymous (Mature couple)
on June 13, 2008
"Disappointing. For the price, you have a right to expect better basics. " (99505294)
Very convenient for Heathrow Airport.
Poor service, overly expensive for very basic service provision and inflexible staff attitudes to customer requirements.
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Anonymous (Group of work colleagues)
on June 3, 2008
Clean and comfotable
Having to pay to park in hotel car park without prior notice when booking
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Emma (Young couple)
from Petersfield , GB on May 30, 2008
staff very polite, very clean and of a good standard
the price of our stay was very expensive compared with what you advertise (£73)
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Anonymous (Group of adult friends)
on March 23, 2008
"The hotel is located in the convenient place near Heathrow Airport. I think it's really convenient for people like us who arrive at Heathrow with a late night flight." (97968053)
Good location, close to Heathrow airport. The room was clean and conforatble.
We had a little problem with finding our direction to the hotel from the tube station.
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David (Mature couple)
from Butler , AU on May 21, 2008
"We were happy with the accommodation and meals, though the self service format of the breakfast was dissappointing in relation to the price. We were very dissappointed with the check in procedure especially as a senior with a lot of baggage. No help was provided and the attitude of reception was not sympathetic." (97081293)
Clean good rooms, good restaurant & bar.
Lack of assistance on arrival with luggage & attitude of reception on arrival and departure early in the day.
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Anonymous (Family with older children)
on May 21, 2008
Very convenient for an overnight or w/e stop-over. Very close to all the motorways.Very clean rooms with good amenities. Very courteous staff. This is the second time that I have chosen to stay here with my family and would recommend it to anyone.
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Caroline (Young couple)
from Shepherds bush , GB on May 8, 2008
The hotel had a really nice ambience. The staff were friendly and helpful even though a coach load of travellers had just arrived.
There wasn't anything that we didn't like about the hotel however it would have been nice to have the option to add breakfast to the booking.
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Anonymous (Mature couple)
on May 8, 2008
very clean.
pillows a bit hard but ok
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Peter (Solo leisure traveller)
from Stockport , GB on May 5, 2008
"The restaurant at breakfast was poor. Disorganised, staff inattentive e.g. buffet not restocked unless requested, low quality food overpriced. I would not have breakfast during a future stay." (97255948)
Quiet
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Kirandeep (Young couple)
from Middlesex , GB on April 30, 2008
"Very good! " (97882131)
Very Clean and helpful staff. Good location and value for money
Parking is 7pounds!
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Albert (Solo business traveller)
from Aberdeen , GB on April 28, 2008
"Not a bad hotel" (97226532)
Clean room friendly and helpful staff
Restaurant shuts early, no room service at night
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Anonymous (Solo business traveller)
on April 27, 2008
"A really nice hotel to stay in, with good access to the airport and Underground" (97405594)
Nice staff, good service, parking facilities
The food is not very exciting and a bit expensive
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Melissa (Solo leisure traveller)
from Reading , GB on April 19, 2008
I have been to many hotels around the world, and I have to say that at this hotel the staff knew the least English. This is England, and since it is at Heathrow this is even more important as it may be some peoples first experience of the UK. The receptionist was not clear and she did not understand me and three of the maids was unable to converse with me because they were Polish and could not speak English. Come on these are basic things, if you work at a prime location hotel in Britain the staff have got to be able to speak English and provide customer service!
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(Young couple)
from Brooklyn , US on April 17, 2008
"Would have enjoyed more accessibility" (97628646)
Excellent Staff
Location
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Lise (Solo business traveller)
from Nice , FR on April 14, 2008
"very friendly staff" (97730448)
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Anonymous (Solo leisure traveller)
on April 14, 2008
"just afew minutes walk from hatton cross tube station and a well stocked fueling station (there is small shop in hotel)you are offered a range of good sized quiet rooms with all computing and laundry facilities necessary within the hotel." (97909194)
triple glazing, option of smoking room. good size and lots of mirrors. anything extra needed e.g iron was delivered very quickly
during the night the electricity in the room cut out and left me with no lights or electricity in the morning (this was solved fairly quickly which was essential as i needed to get ready quickly) the air-con seems alittle noisy.
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Ivor (Mature couple)
from Norwich , GB on April 9, 2008
"parking charge information not found on the web not possible to book a mix of smoking and non-smoking accommodation - we got that and I was able to submit request in text but it would have been relaxing to know before that this was possible. bar food good but menu hard to find when we actually went for food" (97322957)
clean, good location, cheap price at weekend smoking rooms available
no bath - shower only in our room - other rooms had bath but we were not asked before of that mattered. having to decide before you see the breakfast whether you want continental or english
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Anonymous (Family with older children)
on April 2, 2008
"5 star hotel experience for a good value of money!!" (97173930)
The standard double room actually can fit 3 people!
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Anonymous (Solo leisure traveller)
on March 29, 2008
"same as above" (97934549)
Easy access to Heathrow. Good value for the money and a nice breakfast.
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Christine (Solo business traveller)
from Dublin , IE on March 22, 2008
1) Internet access in the rooms; 2) restaurant/cofee bar services; and 3) Proximity & ease access to Heathrow
The water heater in the room was rather noicy.
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Nicholas (Group of adult friends)
from Leeds , GB on March 19, 2008
"As part of a travelling group of 18 I did not hear any one complain or have a negative thing to say, the bar was good and well stocked and the rooms were very clean and comfortable. I will be recommending your hotel in the future." (97001233)
very clean and very nice place to stay, the hotel looked great.
N/A
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Anonymous (Solo business traveller)
on March 19, 2008
"As I indicated above I had a positive experience at this hotel. The shortcomings are 1) bed was too short 2) no fitness center I prefer hotels with a fitness center" (97205205)
Clean, well maintained
1) No fitness facility. As a minimum a room with free weights, treadmill/elliptical, and drinking water is needed. 2) Bed was too short.
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Jean (Group of adult friends)
from Nottingham , GB on March 11, 2008
The staff were extremely helpful and friendly. Everything was to our liking. No complaints whatsoever
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Anonymous (Solo leisure traveller)
on March 7, 2008
Clean, quiet, and large. Location was pretty good too.
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Terrance (Family with older children)
from Alnwick , GB on March 6, 2008
Clean, air-conditioned, not cramped, comfortable beds, fantastic view.
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Geoffrey (Mature couple)
from Ivybridge , GB on March 6, 2008
"I have stayed in Jurys Inns before so I was aware of the set up was. I often book online for hotels and I find most internet info is quite adequate to a reasonably accurate judgment of the hotel" (97920871)
Close to quick tube station to T4, within walking distance. Very good glazing and no trafic or aircraft noise. Usual good clean room
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Anonymous (Mature couple)
on March 4, 2008
"Good, practical, cheap accommodation with good access to Heathrow. Breakfast a little too costly, but tea and coffee in room." (97186913)
Clean, comfortable. Close to tube. Free bus from tube station to Heathrow.
Stuffy atmosphere because of air conditioning and fixed window for noise reduction.
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Ricky (Young couple)
from Plymouth , GB on March 2, 2008
easy axcess to airport
uncomfortable bed left a bad nights sleep.
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Sutuspun kay (Solo business traveller)
from Bangkok , TH on March 1, 2008
"Good value for the money paid." (97292471)
Very clean and comfortable.
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Anonymous (Mature couple)
on February 26, 2008
"i have no problem staying here again" (97058731)
very good value for money, the room for the price was excellent
nothing really
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Very pleasant" (97876862)
Good ,friendly, clean hotel with well-appointed rooms Good bar with more atmosphere that most hotel bars
Although within the Heathrow airport complex the Hotel Hoppa bus took 45 mins to reach the hotel from the airport T5, calling at every terminal on the way. Same on the return calling at T5 last and taking almost an hour. Not the hotel`s fault but potential visitors should be informed.
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