Horton Grange, Newcastle-Upon-Tyne

Berwick Hill, Ponteland, Newcastle-Upon-Tyne, NE13 6BU
3 star

Horton Grange Country House Hotel and Restaurant is situated on the Blagdon Estate, about 5 km/ 3 miles east of Ponteland and 15 minutes drive form the centre o...

Check In:
Check Out:
 

£ Rooms from $119* per night
Enter your dates of stay to see rooms to book

8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 4/10 Anonymous (Mature couple) 

    on  August 25, 2008

    "Lovely location. Friendly staff. Potential to be good. Had to order breakfast on arrival for the following morning. A shame that it didn't live up to expectations. Concerns about health & safety issues in room." (107291444)

    Clean and friendly. Potential to be really good!

    Water scalding from taps in room. Bath very slippery with no handrail. Only one set of towels set out. Skeleton staff numbers, so those on duty very busy. Priority given to three weddings on forthcoming weekend! All the dishes we chose from menu were 'off' because of weddings!

  • 8/10 James (Solo business traveller) 

    from Genval , BE on  August 21, 2008

    "Very positive" (107174364)

    Clean smart room

    Lighting in bedroom No coat hangers

  • 9/10 Marie (Mature couple) 

    from Tingley , GB on  August 1, 2008

    "Excellent location, lovely resturant" (107113106)

  • 10/10 Anonymous (Solo business traveller) 

    on  July 21, 2008

    Restaurant, Room, Price

  • 9/10 Anonymous (Solo business traveller) 

    on  July 12, 2008

    "Quiet and relaxing" (108068443)

    Pleasant ambience a very good hotel

    Music too loud and on all time even at breakfast

  • 2/10 Anonymous (Solo business traveller) 

    on  July 4, 2008

    "Poor" (108021905)

    Flys in room Stank of fresh paint Noisy workmen in the morning, had I wanted to stay to do some work it would have been impossible Hotel information in room limited Choice of hot drinks limited in hotel room Requested off-menu breakfast item (kippers), was told at check in that it was ok and asked again at breakfast to make sure- waited around but then advised not available

  • 9/10 Anonymous (Solo business traveller) 

    on  June 9, 2008

    "Good" (97424294)

    Excellent food. Red squirrels in garden!

  • 9/10 Anonymous (Solo business traveller) 

    on  May 24, 2008

    "Hotel was good but did not have the time to use the facilities. The room I used was situated in a block separate from the main hotel building - this was not a problem but would have liked to know when hotel was booked. Food was good and the views from the dining room (overlooking the garden) was pleasant." (97683087)

    Accommodation was very clean and tidy and well situated being close to the A1.

  • 10/10 Colin (Mature couple) 

    from Hull , GB on  December 27, 2007

    "This was a lovely hotel with beautiful views and facilities. the spacious rooms and lounge were very much home from home. Staff were friendly and attentive without being overbearing. Everything is of the highest standard and quality. We will definitely be coming again." (97104815)

    Lovely traditional country house in a beautiful setting. The room was very spacious, with a fantastic bathroom en-suite. Public facilities, especially the lounge with two real fires, were superb. Close to major shopping/leisure attractions yet in a peaceful countryside location.

    Lack of shower facility in bathroom (although there was a hand-held shower for hair washing). Also, the room was cold in the morning until the cebtral heating had been on a while (it was late December and minus 5 outside !!)

  • 9/10 Paul (Mature couple) 

    from Southport , GB on  November 14, 2007

    "It was a very nice hotel. The staff were great. The service was excellent. If we were in this area again we would book accommodation at this hotel. The gardens looked well kept. We were disappointed that the weather didn't allow us to make use of them." (97471582)

    A Very nice hotel set in lovely surroundings.

    The room was cold during the night when the heating was switched off. We had to put the kettle on the floor and use the TV socket in order to use it.

  • 8/10 Anne (Family with older children) 

    from Bedford , GB on  October 30, 2007

    The double bed was very comfortable.

    The radiator in the bathroom didn't work properly.

  • 10/10 Mark (Mature couple) 

    from Bishop auckland , GB on  July 3, 2007

    Very high standard of accomodation, good service and it represented excellent value for money. The setting is fantastic.

    Room was a little dark, with only bedside table lamps as lighting.

  • 9/10 Garry (Solo business traveller) 

    from Perth , GB on  May 24, 2007

    "Nice small hotel in lovely gardens only 30 min from Newcastle. Evening meal was excellent, from a good daily menu with 3 courses for only £20. There is also an A la Carte menu. Super breakfast. Staff were polite ,efficient and attentive without being obtrusive. I will stay here on future trips to Newcastle." (99603167)

    Quiet room - in Garden Block - consisted of a bedroom, sitting room and shower WC. (This was not booked as a suite)

    Shower/WC a little dated now - some stained tile grout and only a shower curtain to contain water. The area was clean. Upgrading of this area would be well worthwhile.

  • 8/10 Anonymous (Group of work colleagues) 

    on  May 24, 2007

    "This is a quiet location despite being near to the hotel. Well organised, professional attentive staff. The food is very good as well." (99606001)

    Quiet location, comfortable rooms, friendly and professional staff

  • 5/10 Sheila (Mature couple) 

    from Tavistock , GB on  May 16, 2007

    Friendly staff, quiet location.

    Very poor bathroom facilities and tiny wardrobe in a garden room.

  • 9/10 Anonymous (Mature couple) 

    on  April 22, 2007

    "A country house hotel, with a lovely lounge and dining room. I had asked to be put in the older part of the hotel, and the room was lovely. Nicely decorated in a simple manner. Really liiked having a blanket and cover instead of a 'too hot' duvet. Staff were very friendly and helpful. Food was not cheap, but very good. We will definitely go again." (99857691)

    Beautiful big room overlooking garden. Big bathroom with bath.

    No hairdryer; one of the sink taps needs to be replaced.

  • 7/10 Graeme (Mature couple) 

    from Fakenham , United Kingdom;GB on  February 19, 2007

    "The country setting was lovely as was the garden and although from the outside our accomodation (one of the garden rooms) looked a bit like a potting shed it's fine inside clean, everything worked and there is a nice separate sitting room. Be prepared that the wardrobes are very small - don't come with lots of clothes that need to hang up. We stayed in February and the heating was good which I really appreciated. You have to choose your breakfast and the time you eat it the night before which was a bit of a surprise when we arrived but the cooked breakfast was lovely. We didn't eat at the hotel in the evening so I can't comment on their food overall." (99403687)

    Liked the small separate sitting room which was lovely for relaxing in the evening.

    The wardrobe was far too small and only had three rather battered hangers.

  • 9/10 Patricia (Mature couple) 

    from Hartlepool , United Kingdom;GB on  January 25, 2007

    "Far enough away from the roads to be quiet but close enought to travel throughout the area. Excellent restaurant and very discreet and attentive staff. Cosy lounge with sofas set around fireplaces" (99002014)

    A grand feeling of stepping back in time with all modern conveniences

    I found no fault with the accommodation

  • 6/10 Anonymous (Mature couple) 

    on  November 15, 2006

    "Our room was the big disappointment. We probably would not have stayed there had we known the setup." (99255367)

    Its conversion from a mansion house to a small hotel with attractive garden and rural location

    Our room was not in the main building.It was a 'Garden' room without a sheltered walkway so we got wet and cold en route. The room was austeerly furnished with insufficient 'wardrobe'facilities. The shower had no shelf on which to place toileteries etc.

  • 9/10 Robin (Solo business traveller) 

    from Derby , United Kingdom;GB on  August 1, 2006

    "The hotel was very convenient to get to,located not far from the A1. On arrival I was impressed by the grounds & the hotel building itself. It's always nice to see older buildings being restored & retaining alot of their original features. I was made very welcome, the staff were very friendly & helpful. I was also impressed with the menu & the way that the food was presented. I liked my stay at Horton Grange I also thought that it was very good value for money & will not hesitate to book there when I am next in the area." (3304527664)

    Made welcome. Staff friendly & helpful. Room & en-suite nice & spacious. Food well prepared. Overall very happy.

    Nothing springs to mind

  • 8/10 Anonymous (Mature couple) 

    on  July 17, 2006

    Convenience for our purpose (a graduation ceremony in Newcastle) and quiet, easy spacious parking

    lack of soapdish, shelf in shower and general lack of shelf or place to accomodate toilet bag clothes etc. Again lack of table chair etc in bedroom

  • 8/10 Anonymous (Mature couple) 

    on  July 15, 2006

    "Overall an enjoyable stay. Food excellent in the evening but rather expensive and no table d'hote menu. Breakfast limited but adequate." (3304917721)

    Generous sized room on main house .Lots of period features. Attractive gardens. Evening meal good.

    Too few surfaces and no shelving for smaller items. Apparently only one socket for kettle on floor. NO proper shower but there was a bath.

  • 9/10 Anonymous (Family with older children) 

    on  July 10, 2006

    "excellent restaurant and staff" (3304927815)

    clean and bright rooms

    hand-held shower

  • 7/10 Irene (Mature couple) 

    from Bonnyrigg , United Kingdom;GB on  July 2, 2006

    "We would like to have known before we booked that we were in a garden apartment, although the price was very good. We would have paid more for a room in the main house. We felt very cut off. In fact in the morning, when we went for breakfast, the door of the main house was still locked. The room was not terribly clean, the bedside cabinets had not been dusted for at least a week. We had no hand towels only shower towels and face cloths. The shower curtain did not reach the base of the shower and therefore the floor was very wet when we had finished showering. There was one coffee sachet and two tea bags on the tea tray. The price of the drinks was more than we thought it would be as was the coffee. The food was good but again a little highly priced.It would be a good idea to describe what the garden apartments contain on your website so that people know what they are facing when they arrive. We cannot comment on the main house but it did look rather nice, but would not like to be in a garden apartment again." (3304812240)

    ground floor

    we were in a garden apartment which was not terribly clean.

  • 7/10 Gareth (Mature couple) 

    from Witham , United Kingdom;GB on  June 27, 2006

    "A nice country house hotel with an air of faded grandeur. The food was excellent, the staff friendly but the plumbing rather noisy." (3304619403)

    Nice environment, excellent food

    Rooms a little shabby, plumbing sounded awful

  • 8/10 Anonymous (Solo business traveller) 

    on  June 27, 2006

    "Staff very friendly,helpful and welcoming. I would return to the hotel." (3304899332)

    Clean and tidy

    Shower was very hot.

  • 9/10 Anonymous (Solo business traveller) 

    on  May 26, 2006

    "The hotel is beautiful, has lots of architectural character and is very comfortable. The food in the restaurant was excellent and the staff were very helpful and welcoming. It is set in a picturesque location and was very quiet even though it is quite close to Newcastle airport. On the downside, the mobile phone (Orange network) coverage was almost non-existent, which meant I could not pick up my emails from work. Still, that is only a problem if I need to use a GPRS modem. There is a landline telephone system which I think would have worked without any problem, but my company insists that I use the GPRS modem fitted to my laptop." (3304702952)

    Comfortable room, with separate living room. Well decorated and clean

    The room was very cold and I had to ask for the heating to be turned on. Also the skylight in the bedroom had no blind or curtain, consequently I was woken up by bright sunshine at 4:48am!

  • 9/10 S (Solo business traveller) 

    from Leicester , United Kingdom;GB on  May 23, 2006

    "Very well kept and nice relaxing country-house style. Heating in rooms is not particularly controllable, and beds are a bit on the short side if you are over six feet tall, but these are niggles and the overall experience - the food in particular - is good." (3304691192)

  • 9/10 Jennifer (Mature couple) 

    from Woodhall spa , United Kingdom;GB on  May 10, 2006

    "Very much a welcoming country house feel. Staff were attentive and friendly and the food was excellent. Service was very good despite the fact that the restaurant was busy and had several large parties booked in. Conservatory restaurant overlooking the Japanese garden -traditional with a modern twist. Wish we could have stayed for lunch the next day!" (3304639405)

    Charming traditional decor and antiques with bathroom large enough to party in! Lovely large sash windows.

    Only slight critisism was a lack of plug points - you had to unplug the TV to boil the kettle

  • 9/10 Ian (Mature couple) 

    from Edinburgh , United Kingdom;GB on  May 8, 2006

    "Overall, very pleasant staff. Also, very pleasant restaurant and grounds. We were put in a garden room. If you want to be in the main hotel you should make this clear." (3304553081)

    Comfortable and warm.

    Ill-fitting bathroom door.

  • 9/10 Nita (Young couple) 

    from Evesham , United Kingdom;GB on  April 27, 2006

    The setting of the area and the facilities on offer.

    Shower could have been better.

  • 9/10 Anonymous (Mature couple) 

    on  April 17, 2006

    "Thanks" (3304426526)

    Really lovely room and delicious breakfast.

    Room a little grubby in OUTER REACHES i.e plughole etc

  • 4/10 Dean (Same sex couple) 

    from Castleford , United Kingdom;GB on  March 22, 2006

    "The area was nice and peaceful, with good access to local amenities. The main hotel building was nice, although we were put in an outbuilding as the hotel was fully booked but we were not informed, and this room did not include a bath as was advertised on the website - only a tiny shower. We did have to go buy our own tea bags and milk as there was not enough provided in the room." (3304374473)

    It was a nice area, and the main hotel building was nice.

    Facilities provided in the room, including a kettle that works properly and enough tea and coffee for the number of people staying in the room.

  • 8/10 Paula (Mature couple) 

    from Doncaster , United Kingdom;GB on  March 8, 2006

    "Drinks bill was larger than anticipated, because hotel drinks prices are silly. Food was a little expensive, but what we had over the two nights was very good." (3304284007)

    out in the annex - very pleasant. Food of very good quality. Service good and very pleasant staff.

    Shower needs removable head - we don't all like a deluge over our heads. Shower curtain clings - Nasty!

  • 8/10 Anonymous (Young couple) 

    on  December 4, 2005

    "fabulous surrounding countryside . we did feel as if we were getting away from it all. we ate at the snowy owl pub nearby which was a lot cheaper and just right for what we wanted at the time. it was really cosy with fires blazing." (2864196)

    spotless bathroom, and cleanliness good in general

    the bed was a bit short and uncomfortable.the milk was 'on the turn' at breakfast.staff perhaps lacking a bit of warmth but very helpful.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

hotel map

Hotels Nearby

Email me great deals & news

Why sign up?