Swissotel The Howard London, London

12 Temple Place, London, WC2R 2PR
5

This stylish and contemporary 5-star hotel offers superb luxury accommodation in a quiet oasis just off Embankment, with stunning panoramic views of the River T... more

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£ Rooms from £148 (≈ $271) per night
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9/10 Overall rating

Category Average Rating
9/10 Check-in process
9/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
9/10 Performance of staff
9/10 Overall experience
9/10 Overall value for money
  • 9/10 Anonymous ( Mature couple) 

    on  May 5, 2008

    "had we known we were getting an upgrade to a suite, we would have brought a camera! I suppose this is impossible? Maybe an email the day before?" (97676756)

    the views, the terrace, the facilities

    the noise from the service lift, coffee machine did not work, breakfast staff seemed confused by our orders

    1 of 1 people found this review helpful:

  • 10/10 Chris ( Young couple) 

    from Dumbarton , GB  on  April 17, 2008

    "Only comment would be the price for drinks in the bar, just short of £16.00 for two drinks (bottle of beer and a vodka/blackcurrent/lemonade)." (97506168)

    Well appointed room, clean, nice room accessories great coffee machine.

    1 of 1 people found this review helpful:

  • 10/10 David ( Mature couple) 

    from Colchester , GB  on  August 19, 2008

    "A wonderful stay, probably our best hotel experience in this country. The hotel is central, just metres from the underground and perfect for all the main London attractions. " (107278625)

    Excellent view and very well appointed room (free upgrade). The hotel has a lovely decor and the bars and restaurants are relaxing and welcoming. Very polite and well informed staff.

    Breakfast is expensive and not inclusive.

  • 10/10 Anonymous ( Solo leisure traveller) 

    on  August 11, 2008

    "Excellent all round " (108011119)

    service quality superb

  • 8/10 Anonymous ( Mature couple) 

    on  July 29, 2008

    "Pleasant. Stained cushions not what one expects from an hotel of this quality, but overall room, cleanliness and service were good. Views of the River Thames were exceptional." (108020530)

    Room size good, staff very helpful, first-class riverside location , in-room facilities. Reaction of staff to deal with water leak from air-con fast and effective.

    'Throw cushions' on bed slightly stained.

  • 10/10 Anonymous ( Young couple) 

    on  July 25, 2008

    "Very pleased" (97096861)

    Great service - upgraded to room overlooking Thames

  • 7/10 Donna ( Young couple) 

    from Kidderminster, worcestershire , GB  on  July 11, 2008

    "room was ok, not really 5 star." (97118280)

    good location.

    building work was being done at the time we stayed at the hotel without any warning-very loud. mini bar and bar in the hotel was very expensive (aswell as breakfast). i know london is alot more expensive than what we are used to, but i think the hotel prices were over the top.

  • 10/10 Nicola ( Young couple) 

    from Montgomery , GB  on  July 9, 2008

    "had a lovely stay" (97625352)

    lovely hotel, close to underground / covent garden / the strand

  • 9/10 Anonymous ( Family with older children) 

    on  August 1, 2007

    bed, coffee machine, view river,

    air/con poor. small shower screen

    3 of 4 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  April 2, 2008

    "The location was superb as I attended an event held at HMS President. The room was comfortable and the relaxed atmosphere reminded my Husband and I of our honeymoon. We will revisit as often as we can afford. The flexibility of staff was appreciated, I was feeling unwell on the Saturday and was able to have a generous helping of honey and lemon juice. The customer experience was extremely positive. well done!" (97076802)

    The excellent river views and general customer care

    Noting - wish we could have stayed longer!!!!

  • 9/10 Anonymous ( Young couple) 

    on  January 5, 2008

    "Best thing about hotel is the location. Staff very friendly and helpful. Room average for it's class, but all required facilities there and in good order. Public areas of hotel are stylish." (97934253)

    Great view from the room across the Thames.

  • 9/10 Anonymous ( Other) 

    on  November 6, 2007

    "The situation was ideal as I was taking my elderly mother to London to see a show in the Strand and a trip on the eye. The rooms and facilities were excellent and the attentive waiting staff and reception staff could not have been more helpful." (97463625)

    Situation of hotel and river views.

    Hairdryer confined to bathroom - standing for 20 minutes trying to dry hair in a steamy bathroom is not good.

  • 9/10 Anonymous ( Young couple) 

    on  July 18, 2007

    "I enjoyed it very much and would certainly stay there again." (99407459)

  • 10/10 Michael ( Family with older children) 

    from Rochester, new york , US  on  July 12, 2007

    Everything.

  • 10/10 Anonymous ( Young couple) 

    on  July 4, 2007

    the room and the view was fantastic and the staff were very friendly and helpful would definately stay again and in a good position for theatre.

    The drinks were a bit expensive

  • 10/10 Steven greg ( Young couple) 

    from Chesterfield , GB  on  June 27, 2007

    Friendly Staff, Great views from room and Great food

    A little pricey, but it is London.

  • 8/10 Anonymous ( Group of adult friends) 

    on  June 26, 2007

    rooms spacefull

    not a great outlook on gardenview all offices

  • 8/10 Anonymous ( Young couple) 

    on  June 19, 2007

    "Informative staff with pleasant attitude. Excellent, if expensive restaurant. An overall pleasant experience." (99610578)

  • 4/10 John ( Group of work colleagues) 

    from Leicester , GB  on  June 18, 2007

    Room was 'bog standard'.

    Television broke down and various other things did not work (including 2 of the lifts at the busiest time!

  • 10/10 Anonymous ( Solo business traveller) 

    on  June 14, 2007

    "An impressive hotel with exceptional services and quality staff. Close to the heart of the city it was great to finish my stay in the UK with this hotel." (99548006)

    I was impressed by everything about the hotel. I had spent 3 weeks in other hotels with the UK and they did not compare to this hotel.

    That I did not find this hotel earlier.

  • 10/10 Garry ( Mature couple) 

    from Billericay , GB  on  May 23, 2007

    "Right from the start on entering the hotel by a very polite doorman to the reception everybody was very polite. The room was very clean and tidy and a good size too so we did not feel cramped, the kingsize bed was wonderfully comfortable." (99978988)

    Very clean and tidy and totally as expected. Thank you for a very pleasant stay, would highly recommend.

  • 8/10 Anonymous ( Mature couple) 

    on  May 16, 2007

    The location was good. The room was a reasonable size and quiet - which we requested. Our evening meal was very good - though pricey.

    I like to use my own hairdryer - and sockets didn't align with the bedroom mirror. Evening meal expensive - though enjoyable. Room key took three attempts by staff to open our room door.

  • 9/10 Francisco ( Mature couple) 

    from Brasilia , BR  on  April 21, 2007

    Friendfull staff, excepcional view and very nice localization.

    The shower. The shower's box is too small.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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