Purple Hotel Birmingham Star City, Birmingham, West Midlands
Cuckoo Road, Heartlands Parkway, Nechells, Birmingham, West Midlands, B7 5SB
Easily accessible from junction 6 of the M6 motorway and a short drive from Birmingham Airport, this convenient hotel is ideally located for visiting the nearby... more
£
Rooms from £89
(≈ $154) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 9/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Family with older children)
on January 3, 2008
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Julie ( Family with older children)
from Drybrook , GB on April 19, 2008
"The hotel was very comfortable and relaxed. The staff were friendly. The facilities in the room were good. Not too far from Birmingham airport. Would book again." (97385821)
It accommodated us in one room.
We did not recieve our early morning call.
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Janet ( Mature couple)
from Ellesmere port , GB on April 16, 2008
"very please with the hotel. Breakfast was okay something for everyone, but the plates were cold. There was nothing we could complain about." (97715388)
Big rooms and clean and fresh
Asked for extra pillows ut they did not arrive
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Anonymous ( Other)
on March 12, 2008
"The purpose of our stay at the Hotel was that we were exhibitors at Crufts Dog Show. We stayed one night, therefore, the accommodation met our requirements, obviously with the exception of the poor food. One other point I would like to make is that there was no soap etc. in the bathroom, only shower gel." (97065826)
Unfortunately, the hotel food left a lot to be desired. It was very disappointing.
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Mike j ( Solo business traveller)
from Bolton , GB on February 15, 2008
"In general I find the hotel comfortable. Ordering food was difficult, as i was told what i couldnt order which seemed nearly a third of the menu. Check in was difficult regarding credit card authorisation on this occasion, having no problems the previous 3 times i have stayed at the hotel. I have referred 2 of my colleagues who have stayed at the hotel in the last 3 weeks." (97457527)
20 mins from my course venue
booked a double room and got twin bedded. In a room at the back of the hotel and a noisy fan kept me awake
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Anonymous ( Solo business traveller)
on February 10, 2008
"easy to find, clean large room. polite staff, comfy bed. Decor in good repair but i know the hotel is quite new so time will tell on this...my only moan apart from the keycard is that breakfast is not included in the price." (97605906)
large room, new decor
key card kept stopping working
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Anonymous ( Mature couple)
on January 23, 2008
Very comfortable staff most professional and welcoming.
No shower gel in the shower.
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Gareth ( Young couple)
from Liverpool , GB on December 15, 2007
large room,very nice shower
lack of towels and condiments ie. sugar coffee tea. hairs from last visitor stull in bathroom
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Anonymous ( Solo business traveller)
on December 13, 2007
"when I have booked my stays with other hotels I have never had the problem with a different name and address when I pointed this problem out on arrival I was told this problem would be sorted. I cant submit my expenses in someone elses name can you. unfortunately you will not be on top of my list for further bookings" (97327586)
rooms were comfortable and spacious
booking in not the right name and did not know which room I had boooked and wrong room prices on arrival normally I would book through intell and I feel u would have charged full rate for the stay so not overly impressed with service
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Stephen ( Solo business traveller)
from Belleair beach , US on December 3, 2007
"Nice hotel too expensive" (97007145)
Clean rooms comfortable.
Expensive for the type of hotel -- I use Sleep Inns in North America and this was very pricey -- Internet access cost prohibitive would probably not stay there again because of room cost + internet cost
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Margaret ( Young couple)
from Airdrie , GB on November 15, 2007
"the only bad part of the stay was sunday morning,the breakfast buffett service was really shoddy,i.e.no plates or glasses,they ran out of milk and bread and a lot of the time there was no hot food,saturday morning wa completely the opposite,one person who was an absolute gentleman was a chap called brian,when we checked in on friday evening" (97760911)
the accomodation was clean and the room were a good size
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Gary ( Group of adult friends)
from Glasgow , GB on November 14, 2007
"Confirmation of my booking came through with no information. I had to re visit website and try to remeber what hotel I booked. Hotel was under staffed on the night of our stay,but, was only a minor issue as Aga on reception was very efficient. Hospitality after midnight was excellent. Breakfast and check out was very good." (97568959)
Good value all round. Breakfast was excellent
Nothing to dislike apart from location
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Pamela ( Mature couple)
from Bootle , GB on October 19, 2007
"It would have been nice to know prior to booking about the leisure facilities in the local area, eg - The Casino - cinema - the nice restaurants etc . All of which was an added bonus to our stay." (97774575)
The room and the bed was excellent
the green EGGS for our breakfast which we declined,
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Anonymous ( Solo business traveller)
on October 1, 2007
"free secure parking and modern spacious rooms. shower only so not for those who like to linger in a hot bath. came down to breakfast at about 8.30 and found it was alittle sad. arrived back at the hotel late and fortunately had the code to enter the car park....this reqirement not made clear." (97142289)
good quality modern accomodation
breakfast could have been better
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Lindy ( Mature couple)
from Cardiff , GB on May 26, 2007
"The hotel was a bit difficult to find, not knowing Birmingham, could have done with clearer directions. We were impressed with the room, and it was very spacious and clean. Needed more towels, there were two of us, although maybe I didn't make that clear. I was disappointed that there was no internet in the reception as in most travel hotels there are internet facilities which you can pay for. But on the whole we were both very impressed and the staff were exceptionally friendly and helpful. We will certainly use this hotel and others in the group again." (99847942)
Very friendly staff. Excellent and clean bedroom, my requirements were taken into account.
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Luke ( Young couple)
from Essex , GB on September 26, 2007
comfort of room eg bed. and staff were very polite
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Michael ( Mature couple)
from Beccles , GB on July 23, 2007
"A first class place to stay. We were very impressed at the standard throughout from staff to the actual Hotel itself. An excellant place to stop over and value for money, didn't really want to leave it was so comfortable, including the bed would not hesitate to recommend the place and can't wait to use it again when in the area, definitely top of our list to book again. TRY IT you would not be disappointed. A top place." (99405263)
First class accomodation, an excellant standard of fixtures and fittings. Everything so comfortable.
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Anonymous ( Other)
on July 18, 2007
"good value and near to where our course was taking place" (97572965)
friendly staff
toilet in room not very clean
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Alasdair ( Mature couple)
from Cambridge , GB on July 16, 2007
"Food was awful - not only were our two main courses not as described on the menu, they and the starters tasted like someone had opened a packet and put it in the microwave. The mashed potato tasted like packet/powder, the lamb shank was tough, the gravy was incredibly salty. Fish (as in fish and chips) tasted off. Grossly overcooked. Breakfast was only very average - fruit juice and coffee/espresso/hot chocolate out of machines - not fresh. Rooms were great - nice and clean, lots of space and great shower cubicles." (97070289)
Very spacious with a great shower. Nice and clean
Website indicates it is easy to get to - but I would disagree with this.
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M ( Mature couple)
from Bartlow cambridge , GB on July 16, 2007
"I think the website gave a very clear picture of the hotel and the accommodation. The room was very comfortable and spacious and we liked the welcome tray of tea, coffee etc. We particularly liked the help yourself drinks in the dining area. The evening meals were quite good but a bit expensive for the quality, as were the drinks. The breakfast, however, was good value for money. I think the bed could have been improved by a lighter-weight duvet for the summer." (99218995)
Comfortable bed, white sheets, shower, TV, lighting, hanging facilities.
Good duvet but too hot for the summer.
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Martyn ( Young couple)
from Cardiff , GB on July 11, 2007
"Bar staff were a little lost behind the bar, but having chatted to them it was evident this is because the place was brand new." (97880657)
It was simple and spacious. Very clean and well kept.
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Gavin ( Solo business traveller)
from Newport , GB on July 9, 2007
"This hotel has excellent motorway links and is next to Star City which has cinemas, resturants, casino etc. A great place to stay." (97305380)
Smart new hotel
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Anonymous ( Solo business traveller)
on July 8, 2007
"Room great,parking good and free,breakfast good....no complaints except missing light bulbs." (97647037)
Excellent room providing a good night rest
no bulbs in bed side lights
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Anonymous ( Group of adult friends)
on July 5, 2007
The air-conditioning, the 24 hour desk and the shower!
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Anonymous ( Solo business traveller)
on June 29, 2007
"Better instructions on how to get to hotel from M6" (99489759)
Room had nearly eveything I needed
No shower cap and I had forgotton mine
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Maurice ( Solo business traveller)
from Macclesfield , GB on June 25, 2007
"The hotel was convenient and pleasant being brand new, and whilst basic was adequate in every way, and no item justyfied complaint. However, whilst pricing may well reflect market trends, the standard, service, facilities and location are over priced and therefor not value for money." (99665671)
Because the hotel had only been open for 5 days, everything was new and comfortable, location and car parking is excellent
Whilst reasonably priced the food quality was poor
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Kevin ( Young couple)
from Nottingham , GB on June 21, 2007
"everything was perfect with hotel, would recommend it to anyone" (99974855)
fantastic hotel very friendly staff, beautiful clean room very modern would love to stay again.
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Anonymous ( Solo business traveller)
on June 12, 2007
"Excellent. no real complaints." (99620809)
Style and Freshness
Little attention given to providing a pleasant smoking area outside
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Anonymous ( Solo business traveller)
on June 12, 2007
"Was no remote for TV in the room - shower on / off was missing its chrome cover" (99861567)
Hotel quiet, food good, staff attentive and very pleasant, room well decorated and comfortable facilities, shower room fabulous
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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it was clean spacious and well equipped
had a bit of difficulty finding the hotel but that was all
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