Lisa Court Hotel, London
Argyle Street, London, WC2H 8Er
This newly refurbished budget hotel has a great location in central London, close to the famous Bloomsbury district and perfectly situated for King’s Cross, St ...
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4/10 Overall rating
| Category | Average Rating |
|---|---|
| 5/10 | Check-in process |
| 5/10 | Your room |
| 4/10 | Working order of facilities / equipment |
| 5/10 | Order and cleanliness of the hotel |
| 4/10 | Performance of staff |
| 4/10 | Overall experience |
| 4/10 | Overall value for money |
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Anonymous (Solo business traveller)
on June 19, 2008
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Linda (Mature couple)
from Wallasey, merseyside , GB on August 8, 2008
"would not go again" (107154067)
close to trains
old and shabby furniture, bed collapsed during night and had a terrible sleep. Did not complain till morning as all rooms were full so nothing could have been done anyway Breakfast poor
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Anonymous (Group of work colleagues)
on August 5, 2008
"bit expensive for what we got." (108027590)
very easy going staff, clean
painting when we arrived-not properly signed and I got paint all over my luggage. Very basic, shower was not a proper cubicle-got water all over the toilet.
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Anonymous (Young couple)
on July 29, 2008
"served our needs for 1 night on a budget" (108082753)
Painting entrance when we arrived so looks like will improve 2 min walk from st pancras whcih was very good
clean but old breakfast only unil 9.30am on a sunday :-(
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Emil (Young couple)
from Copenhagen , DK on July 19, 2008
"Disappointed. Not recommendable at all." (108039672)
Breakfast was good, and the second room was ok.
Check-in and staff: Talking on the phone all the time, and seemed un-organised and un-professional in general (I'll get back to that). Rooms: Had 2 rooms over the 3 days we were there. The first one ("The suite", they called it) had some water-damage at the floor outside the bathroom, which was flooded the next morning, with some fungus comming from the pipes as well (general waterpipe damage, I think). The second room was ok, although the "public bath" was pretty horrible as well. More on staff: As we found out we wanted to leave a day earlier, we asked to get a refund of that night, since we wouldn't be staying. This was poorly handled, and they didn't even know what credit-card information they should ask for, to refund some of the money.
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Anonymous (Solo leisure traveller)
on July 16, 2008
"For a short overnight stop traveling with train from St Pancras it was very convenient. There wasn't much other than the train station in the neighborhood though. The (single) room was very small but the bed good. For a longer stay I would consider somewhere with a bit more comfort." (108068433)
The hotel is situated in a very convenient location for travels to/from St. Pancras station (just a few minutes walk), on a quiet street.
There was no hot water in the shared shower when i tried it. The welcome was a bit frosty, but not unfriendly. The breakfast room is a room in the cellar, cramped when there are more than four people in the room.
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Anonymous (Solo business traveller)
on July 14, 2008
"I would be happy to pay £5 extra for a much better experience." (99374075)
Proximity to event and transport links.
Poor communication of staff (no offers of basic information). Noise of fire doors slamming (ill-fitting doors). Limited choice of breakfast: no decaf options, brown bread, semi-skimmed milk. Inadequate supply of toilet rolls at times and of clean fresh towels. Stains in room. Sink not bleached. Weak and intermittent wi-fi connection.
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Margaret (Solo business traveller)
from Skelmorlie , GB on July 4, 2008
"No complaints about the location, facility was adequate for the night - any longer I would have preferred a private shower. Overall fair price for a good location and basic facilities." (108085949)
Good location - quiet house, comfortable bed. Good to see a fridge in the room and a fan. Plenty of storage for a short stay. With a little bit extra input I would have considered it to be pretty good.
Little noisy in the morning being next to the shower room. Door latch did not feel too secure. TV aerial did not function well. Desk area could do with some protection from water spills - a bit grimy looking. Shower room - did not feel too secure / private - people using plastic bags on floor (to protect their feet I presume) so I did not use it - washed in my room instead.
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Anonymous (Solo business traveller)
on June 27, 2008
"Poor, bad attitude of staff" (97619678)
When I called the night before to pay for my partners stay they said it was not possible to do over the phone!!! When he then arrived they said they wouldn't accept a card as the machine was broken and wouldn't let him stay until he paid cash for the stay.
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Anonymous (Young couple)
on June 25, 2008
"Frightening shower, bathrooms weren't cleaned daily, room was not cleaned during the day, bare bulbs, bedside light didn't work. However, the room was quiet, and it was very conveniently close to King's Cross." (99094980)
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Edward (Group of work colleagues)
from Anglesey , GB on June 21, 2008
"worst hotel in london" (99002649)
staff were courteous, hotel was central
shocking breakfast, poor room, terrible shower
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Anonymous (Solo business traveller)
on June 21, 2008
"No good" (108043225)
It was available at short-notice when I needed accomodation. It was also close to the railway/tube station
It was adeqhate, but I suppose, compared to the cost of other hotels, was fair for the money
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Tom (Solo business traveller)
from Lincoln , GB on June 20, 2008
"Would never stay there again." (108024655)
The staff were pleasant
The room was a mess, with old towels strune around. The bed was not made and the sheets were dirty. The "furniture" was of a very poor standard and the window didn't close. I felt so uncomfortable and unsafe in the room that I left the same night and got the late train home as it was such an unpleasant experience.
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Anonymous (Solo business traveller)
on June 19, 2008
40 pounds so cost effective,close to kings cross ,nice square,decent breakfast,room small and basic but clean,great for overnight stop--very safe,exterior door locked
one off but cash machine didnt work so i had to go to the cash machine it was a shared bathroom which i knew but bath a bit grubby
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Helen (Other)
from Liverpool , GB on June 16, 2008
"DISGUSTED " (99705811)
NONE
WITHIN THE HOUR MAKING RESERVATION DRIVING TO LONDON A CALL RECEIVED SAYING ROOM DOUBLE BOOKED ANOTHER ONE AVAILABLE WITHOUT TOILET,BATHROOM.NO THANKYOU. PROMISED ANOTHER ROOM IN ALTERNATIVE HOTEL. ON ARRIVAL LONDON DRIVING 4.5 HOURS RUNG RECEPTIONIST FOR DIRECTIONS EVEN SHE COULDNT GIVE US THESE. WE WERE ONLY ROUND THE CORNER. VERY TIRED WE WERE TOLD TO GO TO HOTEL NOT 100 YARDS AWAY HOPEFULLY TO GET SOME REST. NOT THE CASE THE RECEPTIONIST TOLD US NO BOOKING MADE AGAIN NOT HELPFUL AND WE HAD TO GO BACK TO LISA CRT HOTEL TO GET RESERVATION BOOKING. NOT WHAT YOU NEED AFTER LONG TIRING JOURNEY ANG DRIVING ROUND UNABLE TO GET DIRECTIONS FROM STAFF.FINALLY WE WE GIVEN A KEY TO OUR ROOM AFTER WE SORTED MIS-UNDERSTANDING OUT NOT THE STAFF FROM EITHER HOTEL.ROOM NOT VERY CLEAN, TOILET LEAKING,SHOWER SINK DIRTY AND NOT ENOUGH ROOM TO TURN AROUND VERY CONFINED SPACE. LUCKILY IT WAS FOR ONE NIGHT ONLY.
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Anonymous (Solo business traveller)
on June 13, 2008
"sadly this room failed to meet my desire to be able to sleep!I left at 6 A.M. ututterly tired " (99196887)
reception staff smiled when they said no kettle was available . staff upgraded me to a double room as single was not available on arrival
stinking drain less than half a metre from my window I got absolutely NO sleep due the following -night porter constantly making noise above my room , stink of drain, bed mattress -worn out and room to hot
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Cesar (Solo business traveller)
from Benaguacil , EE on August 8, 2008
"Everything was ok, although in my opinion the price is quite high" (107233021)
The staff was friendly during all my stay, the brakfast was nice and the room ok
the matalas of the bed was not very confortable, I think it should be changed
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"I paid £60 to stay in central London. It was a measure of the poor quality of the hotel that I felt I had overpaid." (97465636)
Downstairs had been renovated; the location was good.
No hot water; a device to poison mice or rats left under the sink; plywood furniture; the bed was a mattress on some wood blocks; really shoddy decoration - doors and rooms only half-painted.
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