New Hotel Select - Saint Charles train station, Marseille, 13001
4, allées Léon Gambetta, Marseille, 13001, 13001
The hotel boasts a tremendous location, right next to Saint Charles railway station (TGV) and close to the famous Canebière and the Old Port. It featur... more
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Rooms from €65
(≈ $89) per night
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7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 6/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Anonymous ( Group of adult friends)
on February 14, 2008
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Peter ( Young couple)
from Adligenswil , CH on October 9, 2007
The Hotel is very handy and centrally located, close to the SNCF train station. The reception area offers a pleasant welcome with relaxed ambience. Free PC use and internet connection is also available in reception area. Bed was clean and comfortable.
Pretty much everything else. Lifts were small and cramped, corridors upstairs were dark and dingy and the room was very poor and dirty.
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Darren ( Solo leisure traveller)
from Southampton , GB on October 5, 2007
good and convenient location, and very helpful staff
room was tired and dated, based on other 3* hotels i've stayed in, particularly the bathroom which was in need of modernisation
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Gilbert ( Mature couple)
from El paso , United States;US on April 13, 2007
"Overall rating was good. Would have liked to have better directions. Lots of work going on at the station which made the hotel hard to find. Thought it was right across the street from the train station and it turned out to be about three blocks away. Also, may have left my wife's prescription sunglasses at the hotel. If found (or not) please notify me by email. Willing to pay postage for the glasses to be sent to my home adress in U.S." (99737396)
Close to the train station (avoided hurrying to catch a train).
Nothing. The hotel was adequate and clean. Stay was overall comfortable.
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J ( Mature couple)
from New mlaldon , UNITED KINGDOM;GB on April 12, 2007
"With the right colour and furnishings (neutral and light) the hotel would really look magnificient to match the lovely stairway. The smell of cigarette smoking seems to be everywhere in the room and in the bed linens. Had to spray eau de cologne to suppress the smell. If the room is decorated with the right colour and furnishings, it would be a lovely hotel to stay in. The lift area is very narrow for a disabled person to be in the wheelchair. The disabled person will need to get out and have the wheelchair folded. No good for a disabled person who is unable to get out of the wheelchair. Very restrictive. The breakfast area is bright and welcoming." (99557818)
Close to the main train station and the port/harbour. The room size is adequate
Very dark - everywhere you see is black, dark blue and red!!
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Donald ( Mature couple)
from Ayr , GB on September 17, 2008
"No real complaints.Overall a positive experience." (107243555)
Friendly staff.Breakfast very good and constantly replenished.Handy for harbour and train(which was a queuing nightmare!!) and bus stations.Room very comfortable.
Only complaint that shower could have been more up to date.
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Anthony ( Family with young children)
from Plymouth , GB on September 14, 2008
"overall very good" (107198510)
staying in Marseille for only 24 hours the room was adequate for our needs over that period. the room was spotlessly clean and the bed comfortable. We have no complaints and would stay again. The staff in paricular the night staff were very helpful with information and directions. good reasonable priced secure parking nearby.
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John ( Young couple)
from Plymouth , GB on July 22, 2008
"too expensive for what it was" (108009257)
friendly staff.
Room not at all clean, took sheets from maids trolly and changed bed myself net curtains had mould growing on them, not at all happy
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Anonymous ( Group of work colleagues)
on July 15, 2008
"Would stay here again, great location for the price." (108024668)
Staff was extremely helpful and pleasant. Room was a great size and the bathroom was very roomy.
The walls were padded and the room smelled of mildew
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Anonymous ( Group of adult friends)
on March 6, 2008
hôtel très bien situé
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Anonymous ( Young couple)
on February 12, 2008
proche du vieux port
décoration basic, bruit extérieur, on n'a pas envie d'y rester!
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Michel ( Young couple)
from Villeneuve le roi , France;FR on January 17, 2007
"bon dan lensemble" (99463788)
proximite de la gare
un peut bruiant la nuit cote rue
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Anonymous ( Solo leisure traveller)
on January 8, 2007
"L état de la chambre et son orientation coté rue ou cour!" (99314820)
Personnels très acceuillants
Seul reproche, chambre triste manque l'eclat d'une peinture fraiche
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Anonymous ( Mature couple)
on December 1, 2006
grand chambre
chambre trop chaud (en Novembre) et beaucoup de bruits
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Great that it was close to St Charles train station (20min bus ride from airports). But would of liked to know that hotel is situated in a area where you can't garantee to feel safe walking home at night. Bathrooms were clean and good mirrors. Taxi service is available with hotel. Some receptionists were very friendly and helpful, while others were a bit rude. We experienced our neighbour knocking on our door and ringing to our room constantly while being in our room, even at 3AM-pretty annoying and uncomfortable. From the hotel you can take metros or train wherever you want. Go see beach (metro to Prado Beach- lovlely!)" (97848331)
2 of 2 people found this review helpful: