Holiday Inn Calais Coquelles, Coquelles

Avenue Charles De Gaulle, Coquelles, 62231 3

Conveniently located near the Channel, Eurotunnel, Cite Europe and Eurostar station, the hotel is the ideal stopover for trips to and from Calais and the Opal C... more

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€ Rooms from €79 (≈ $116) per night
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8/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
9/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 5/10 Anonymous ( Mature couple) 

    on  June 13, 2008

    "I like to stay here becuase of the convenient location - but feel overcharged and dissatisfied on a number of things-" (97174507)

    bathrooms and bedrooms very clean and spacious , beds extremely comfortable

    breakfast poor quality, restaurant good but expensive with no reasonably priced alternative - if you had good quality reasonably priced bar meals you would get more money ... we ate out all the time I always ask for 1 of a particular mumber of rooms. You have a s'pecial request ' section on your reservations ...my impression is that this is never looked at by the hotel..as the requests are never fulfilled ( and I have asked many times ) and never even referred to at check in. I find that very frustrating. I travel abroad frequently for business and feel that the cost of this hotel is very high for the level of service in terms of the food quality and choice.

    2 of 2 people found this review helpful:

  • 9/10 Anonymous ( Same sex couple) 

    on  August 24, 2008

    "very pleasant" (107238346)

    comfortable room, calm atmosphere, cleanliness, polite and efficient staff

    cold mlk at breakfast meant cold coffee - availability of hot milk would be appreciated

  • 3/10 Tim ( Family with older children) 

    from Scunthorpe , GB  on  August 19, 2008

    "Very poor value overall. Novotel is much better for children and a lot cleaner. " (97242643)

    Convenient for tunnel

    Bed side lights covered in dust. Too few pillows for 4 guests. (very thin and saggy) TV had fuzzy picture on nearly every channel. TV remote not working properly. Hair dryer broken. Pool attendant too officious for young children Fixtures and fittings tired - particularly in bathroom. (fusty shower curtain). No facilities for young children like play park, indoor toys etc

  • 8/10 Margaret ( Mature couple) 

    from Pershore , GB  on  August 19, 2008

    Convenient

  • 8/10 Anonymous ( Mature couple) 

    on  May 24, 2008

    "Overall pleasant experience. Would certainly stay here again. Evening meal/choice adequate and of good quality. Breakfast offers good choice with hot food available. Staff friendly and helpful. Plentiful free parking and good access to motorway/Eurotunnel." (97287597)

    Clean & convenient to Eurotunnel. Being outside of Calais, parking not a problem.

    A bit 'dead' in the evening

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  August 17, 2008

    "no complainys at all" (107197866)

  • 8/10 Anonymous ( Mature couple) 

    on  August 14, 2008

    "Adequate for needs." (97560752)

    Perfectly placed for the tunnel. Good sized room.

    Limited time for use of pool. Breakfast on the first morning - not fully restocked following a large party.

  • 4/10 Anonymous ( Solo business traveller) 

    on  May 9, 2008

    "Everything about my stay in calais which I cut to one night instead of the booked 2 nights was spoiled by the heat and lack of air. there was no airconditioning operating and it could not be switched on , there were no fans, windows could only be opened a small way , and as there was no wind ,it was impossible to work or be comfortable in the room. in leaving the window open I was woken again and again by trucks arriving to remove rubbish at 5.45 am 6.30 am and one lorry drove into the site to collect a coil of wire from another vehicle before leaving noisily again at 6.30 outside my window. The staff seemed to have no understanding - blaming the weather being hot!! they didnt even attempt to offer an apology. The inside of the hotel , corridors and rooms were much hotter than outside the hotel and efforts should have been made to open outside widows, get fans brought in and repair the airconditionning . the situation had been going on since Thursday May 1st I was there Sunday . I found a much more amenable place to stay with a sea breeze and half the price free toilietries and better refreshment tray. My plan had been to arrive Sunday afternoon which I did and stay until Tuesday morning ,and to finish off a lot of work on my computer before returning to UK. I could not work in the room as it was just too airless and hot." (97347641)

    1 of 1 people found this review helpful:

  • 7/10 James ( Mature couple) 

    from Cambridge , GB  on  August 11, 2008

    "OK" (108003256)

    Good rooms and staff.

    Poor food and wine at high cost

  • 8/10 Anonymous ( Mature couple) 

    on  August 10, 2008

    "Good - we have stayed here beofre on our return from holiday - it is very convenient." (97019349)

    Excellent breakfast (included in room price); excellent sized swimming pool; good sized, clean room; safe parking.

    More informaion in room regarding the pool and leisure facilities - why should we have to contact reception? It should be printed and available with other hotel info.

  • 5/10 Alan ( Mature couple) 

    from Harlow , GB  on  August 3, 2008

    "Not a bad hotel but some area's could be improved upon." (107110751)

    Check-in and service was good overall.

    For the 2nd consecutive stay in the hotel the fridge was not working & had to be replaced, and the bathroom was a little gruby, the hotel is also slightly overpriced compared to other hotels within the local area.

  • 6/10 Anonymous ( Mature couple) 

    on  April 9, 2008

    the breAKFAST WAS VERY POOR AS ALL THE HOT FOOD WAS COLD AND THE TEAS WAS ALSO GIVEN COLD,WHEN ASK THE STAFF FOR HOT WATER WAS TOLD THERE WAS ON THE TABLE.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  July 31, 2008

    "Will look for some where else next time passing through Calais, however I have lived in Calais and stayed in most of the hotels for many months in the past and the Holiday Inn at Coquelles is probably the best at the moment." (97109191)

    Nice room, good reception staff

    Air Con not cooling in room, and restuarant food expensive for what it was.

  • 8/10 Kevin ( Mature couple) 

    from Sherborne,dorset , GB  on  July 28, 2008

    "a pleasant stay" (108004275)

    good clean hotel in pleasant grounds

    tv not providing all as advertised,swimming pool only available to guests at certain times due to lessons being given to children

  • 9/10 Christopher ( Group of work colleagues) 

    from Buntingford , GB  on  July 16, 2008

    "apart from the booking process, we were very satisfied." (108098332)

    Location, cleanliness, helpful staff.

    Curious pricing, where the price goes up for a double booking rather than a single booking paying a premium. We are used to simple pricing per room. In the end we booked through a separate website and got a reduced price.

  • 7/10 Anonymous ( Mature couple) 

    on  July 15, 2008

    "Pleasent hotel" (108099142)

    Friendly helpful staf

    The condition of the rooms kettle was bad, full opf debris from the heating element, obviously not cleaned for some time

  • 9/10 Chris ( Mature couple) 

    from Bexleyheath , GB  on  July 7, 2008

    "Nice and relaxing stay, good atmosphere in the restaurant and a good selection of breakfast." (108049776)

    Food excellent, staff friendly and courtious, room facilities good with a nice big bath and tea/coffee making facility.

    None other than air conditioning inefficient in our room.

  • 7/10 Anonymous ( Mature couple) 

    on  June 28, 2008

    "An easy start and end to a French holiday at a reliable hotel, but a bit pricey and slightly down at heel." (97564950)

    Quiet room, easy to get to from Channel tunnel, few minutes drive from a good beach, pleasant staff, excellent breakfast.

    Carpets, chair covers, bedspreads and other soft furnishings in the room and public areas were stained and/or dirty.

  • 8/10 Philip ( Mature couple) 

    from Lincoln , GB  on  February 21, 2008

    "Since the hotel has changed to the Holiday Inn Group the standards appears to be dropping each time I visit. I now find myself looking for other hotels in the area for future stays in France. Very disappointing considering our visit was to celebrate our 22nd wedding anniversary." (97821513)

    Good size of room and close to shuttle.

    No heating in bathroom over one of the coldest weekends of the year. When I mentioned this to the staff they brought a stand alone electric heater unfortunately it did not work and so I gave up at that stage and left the bathroom door open so the heat from the room could warm the bathroom. Not what I would expect from this standard of hotel.I have stayed at this hotel many times and feel each time I visit the standard appears to drop in some area.

    2 of 2 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  May 16, 2008

    pool not open

  • 5/10 Fiona ( Group of adult friends) 

    from Holyport , GB  on  March 28, 2008

    "The two rooms we had were so hot we had to open the window all night (in March). We turned the heating off and the air con on but it was not operating. There were no bars on the low window so our dog could have jumped out during the night. We all awoke with bad headaches. When we advised the Manageress about the air con she told us that it is not switched on until April. I think a 4 star hotel should have 4 star facilities throughout the whole year. It is just a new hotel so I suppose the insulation meets all the new requirements with the result that the rooms are airless boxes. We ordered the best steak on the menu and it was inedible, being very chewy. The plate was also piled high with more chips than one would feed a family of 4! In the defence of the kitchen it was late and the kitchen closed in half an hour but not an experience I would want to repeat." (97051263)

    Quiet situation with views

    The room was extremely hot (March). The meal in the restaurant was inedible. The Manageress was unprofessional.

  • 3/10 Leon ( Mature couple) 

    from Gosport , GB  on  March 28, 2008

    "Bathroom - very dirty, handrail in bath loose and black stuff dripping down from the brackets. The rubbish bin still had rubbish in it from previous occupants, the bath/shower taps were so dirty I could scrap the dirt off with my finger nail. AC not working, two small towels not nice big bath towels. The sheets had a very strange smell about them almost musty and damp. All in all I was very disappointed in my stay. I left the questionaire sheet filled out, I suggest an iron and board would be useful. The restuarant could not offer everything on the dinner menu." (97500173)

  • 8/10 Anonymous ( Mature couple) 

    on  February 9, 2008

    "Particularly convenient when arriving late via the channel tunnel. A good experience which we have used before and will use again." (97534931)

    Clean , comfortable and convenient for the tunnel. Having a choice of pillows is particularly important.

    Slow service at bar.

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Family with older children) 

    on  March 26, 2008

    Location

    I have been visiting this hotel for 10 years and it could do with refreshing. For €100+ per night it could be much better. In particular the bar facility, it takes for ever to get a drink as you have to go and find someone to serve you.

  • 7/10 Neville ( Mature couple) 

    from Ramsgate , GB  on  March 17, 2008

    "It was an enjoyable stay and perfectly suited our requirements for a reasonable overnight stay on what was basically a shopping trip. The only slight [possibly carping!] observation is that the breakfast room is a little too small for the volume of guests. We would be happy to repeat the visit. Many thanks" (97409057)

    It was clean and comfortable and very convenient

    ther were no complaints

  • 8/10 Alan ( Other) 

    from Harlow , GB  on  March 11, 2008

    "In general, the hotel is of a good standard, with a nice bar & food area along with a well specified gym & a fair size pool, with pleasent and helpfull staff." (97614539)

    The accommodation was clean, logically laid out, and spacious enough for my needs.

    The fridge did not work on arrival, but was quickley sorted out, and the room had no Wi-Fi access for laptop etc....

  • 10/10 Anonymous ( Mature couple) 

    on  March 9, 2008

    "Genarally very good and no faults for the accommodation we required" (97563177)

    Clean and efficient. good breakfast

  • 9/10 Jordana ( Family with older children) 

    from Borehamwood , GB  on  January 30, 2008

    "The cleanliness of the pool and its changing rooms leaves alot to be desired." (97417389)

    The staff were very friendly and very helpful, the hotel is in a nice area and the views (garden etc) were lovely.

    The Hotel has obviously not been re-furbished for some time, seats in lounge area very stained and shabby, our bedroom looked like it could do with a refurb, bedding carpets etc. were very stained, but clean. (could this be because it was a smoking room?)

    1 of 1 people found this review helpful:

  • 9/10 Anthony ( Group of adult friends) 

    from Telford , GB  on  March 5, 2008

    "There was adequate on site car parking facilities and a balance of amenities appropriate to the tarrif paid, the rooms were large and the en suite facilities (particuarly the shower) was very good. There is a warm atmosphere to the hotel with attentive staff and the state of internal decoration/maintenance was pleasing and comfortable. In the summer months the rooms have air conditioning which is a further comfort feature. Its location, on the outskirts of the town might be seen as a negative point but travel into the town by taxi is inexpensive. The restaurant had a limited but non-the-less good menu at reasonable prices." (97963529)

    Quiet, safe location with the right balance of amenities contained in the hotel, with friendly and attentive staff.

  • 6/10 Anonymous ( Young couple) 

    on  January 29, 2008

    It was in a very convenient location to the tunnel.

    1 of 1 people found this review helpful:

  • 10/10 Lawrence ( Mature couple) 

    from Dunston , GB  on  March 1, 2008

    "Hotel lived up to expectations as we have stayed here previously. Good service and freindly staff with modern reception area. Good leisure facilities and rooms were very clean and a good size. UK TV a bonus as we were able to view at the end of the day. Very handy for Euro Tunnel as well as Cite of Europe shops." (97649424)

    Good facilities with UK tv and leisure club also very clean and good sized rooms.

    Bar prices a little high but for this type of hotel not too expensive

  • 8/10 Anonymous ( Mature couple) 

    on  February 28, 2008

    "Eat in the bar rather than the restaurant, which we did not enjoy at all last time Bar food better" (97655105)

    So easy for shopping!!

  • 9/10 Anonymous ( Mature couple) 

    on  February 23, 2008

    "Overall we had a very enjoyable stay and free use of the swimming pool and fitness club was excellent. It is our second stay at the hotel and we will return again soon." (97880880)

    Room was very comfortable and maid service superb

    Breakfast was disappointing and service not very good

  • 9/10 Susan ( Family with older children) 

    from Richmond , GB  on  February 20, 2008

    Convenient location. Easy to find. Staff very friendly

    Swimming pool is too often unavailable for swimming, because of local aquarobics sessions

  • 10/10 Anonymous ( Family with young children) 

    on  February 19, 2008

    "excellent for family break great value for money" (97722912)

    Very clean extra bed for child already in room excellent breakfast children eat free

    nothing

  • 10/10 Anthony ( Mature couple) 

    from Romford , GB  on  February 13, 2008

    "Excellent, cannot fault hotel, room or food. Would and will use this hotel again, close to eurotunnel and Cite Europe,still close to Wissant which has a lovely beach" (97189716)

    Clean room, lovely view, everything worked, ie shower, toilet etc. Accommodation was excellent

  • 8/10 Anonymous ( Mature couple) 

    on  February 8, 2008

    "The diningroom management was appalling and rather ruined the evening, although the food was okay." (97423694)

    Rooms were a good size and the beds comfortable.

  • 10/10 Eric ( Mature couple) 

    from Blackburn , GB  on  February 6, 2008

    "Pre-arrival information was excellent. Hotel chosen for its situation which suited our stay objective of being near to Calais." (97094919)

    Room facilities were good.

    Issues with parking on arrival but we appreciate it was only tempory

  • 8/10 Alan ( Mature couple) 

    from London , GB  on  February 2, 2008

    "The hotel is very convenient for both Eurotunnel and the Auchan complex. The rooms are comfortable and clean. We had an excellent meal in the restaurant. Staff were friendly and helpful. We have stayed here several times and would recommend it for an overnight stop." (97255629)

    Convenient, clean and good value. Staff helpful and welcoming.

    Hand rail in bathroom was dangerously loose. Bathroom lacked a shaving light.

  • 9/10 David ( Mature couple) 

    from Snodland, kent. , GB  on  February 2, 2008

    "very good restaurant - very pleasant in the hotel generally. We very much like to use the swimming pool and the sauna/steam rooms - excellent! The hotel is convenient for us to visit out of season sea side places e.g. Wissant, Wimereoux, Ambleteuse. We will always check on special offers at Cocquelles that provide two or three nights at competitive rates. We have stayed on several occasions over the past 10 years." (97660750)

    Quiet, clean and adequately equipped. Comfortable beds. Nice bathroom.

    Decore very slightly in need of refreshment - e.g. curtains

  • 8/10 Ian ( Mature couple) 

    from Southend-on-sea , GB  on  January 30, 2008

    "We will definately be using your hotel again" (97389975)

    The size of the Room

    Fan in Shower Room did not work

  • 8/10 Simon ( Same sex couple) 

    from Reading , GB  on  January 16, 2008

    "The hotel is ideally situated for a weekend shopping break at cite europe, is very clean & comfortable. We didn't have a chance due to lack of time to thoroughly check out the leisure facilities, but the drinks in the bar and food (dinner & breakfast) were very good and well presented." (97782731)

    Clean & comfortable. Bar & restaurant very good

    There doesn't seem to be a facility to book a family room - we have a 12 year old son and would like to return with him if a family room were available.

  • 10/10 Anonymous ( Mature couple) 

    on  January 9, 2008

    "I have chosen to stay in this hotel on many occasions attracted firstly by its proximity to the tunnel crossing. The quality of the service and rooms have made me look no further when travelling to and from the continent." (97919069)

    Spacious room and shower room. Everything clean and in good working order. Pleasant competent staff. Close proximity to tunnel crossing.

    Nothing

  • 7/10 Anonymous ( Mature couple) 

    on  January 8, 2008

    "Hotel conveniently located for Eurotunnel and easy to find; illuminated hotel sign visible from motorway. Rooms not large but served their purpose; found them a bit bare of decoration, furniture quite worn but everything clean and in good order. Generous breakfast buffet (this was included in the Eurotunnel Special we booked!): lovely croissants, baguette, etc. and good cold selection (meats, cheese, fruit, cereals, etc.); but our advice is to stear clear of the cooked English breakfast; horrible scrambled egg ... Evening meal acceptable but did not live up to our expectations of French cuisine; probably a lot of convenience foods used in the kitchen. Considering that, a la carte eating there is too expensive! We chose the hotel because of our dog and were dissapointed that dogs are not allowed in the restaurant or breakfast room." (97498931)

    Travelling with a dog, the well-lit lawns (surrounded by fence) around the hotel were very convenient.

    Unlike most French hotels, our dog was not allowed in the restaurant or breakfast room - we had to eat outside on the piazza (part of the hotel foyer) or in the (open) bar.

  • 9/10 Ernst ( Mature couple) 

    from Buchberg , CH  on  May 2, 2008

    ...very good service! Thanks

    0 of 1 people found this review helpful:

  • 8/10 Anonymous ( Same sex couple) 

    on  January 4, 2008

    "Very good stay although the decor of the hotel needs updating as it was looking very tired, dirty carpets, chipped pain, cracked floors etc...." (97144787)

    Nice spacious hotel, good breakfast, clean room, pleasant and helpful employees

    Pool was late opening.

  • 9/10 Anonymous ( Mature couple) 

    on  April 29, 2008

    Clean, everything worked, quiet etc

    0 of 1 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  January 2, 2008

    "Every things else (except the above) was to a very good standard!" (97925226)

    lovely ambience, good service, great food (!), comfortable rooms;

    It was very windy at the night of our stay (as it often is near the sea), and we found it impossible to sleep, as the windows (walls?) were just not sufficient to block out the noise :(

  • 9/10 Anonymous ( Mature couple) 

    on  April 9, 2008

    We have stayed here many times before and just keep coming back.

    0 of 1 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  April 8, 2008

    Close to Eurotunnel, choice of pillows.

    slow bar service

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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