Hotel Excelsior, Frankfurt am Main

Mannheimer Str. 7-9, Frankfurt am Main, 60329 3

This hotel enjoys a central location, a few metres from the main railway station, within easy reach of the exhibition centre, and all of Frankfurt’s tourist, co... more

 

€ Rooms from €53 (≈ $72) per night
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8/10 Overall rating

Category Average Rating
9/10 Check-in process
7/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 10/10 Susanne ( Young couple) 

    from Cobham,kent , GB  on  May 16, 2008

    "very enjoyable!!" (97397082)

    free wi-fi.....free mini-bar....breakfast included....suprisingly close 2 all shops & transport....excellent value for money & very helpful professional staff!!

    2 of 2 people found this review helpful:

  • 5/10 Munenori ( Solo business traveller) 

    from London , GB  on  February 18, 2008

    "Generally the hotel facility and price is very reasonable. I expect I will never see this case of room condition." (97820872)

    All of facilities of the hotel is convenient. (ex. Internaet access, Mini bar, both room, bed.

    Floor of the room was not clean and smell as sweat. Some stein of pouring water and other liquid were not feeling relaxed. I asked at the hotel front but no responce.

    1 of 1 people found this review helpful:

  • 10/10 Donald ( Mature couple) 

    from Boynton beach, florida , US  on  July 3, 2008

    "Room & bath looked very new. No airconditioning but gave us a fan. Staff very helpfull." (97352172)

    Free internet, mini bar, coffee avalable 24 7. Breakfast very good & adequate, location opposite train station.

  • 8/10 Anonymous ( Mature couple) 

    on  June 8, 2008

    "The first night's stay was in a front room of the Hotel which was very noisy. On our return for our second night's stay we asked for a room away from the front of the Hotel and were given a very comfortable room. Hotel staff were very courteous and the breakfast provided was excellent" (97732189)

    Very convenient to rail station.

  • 8/10 Anonymous ( Solo business traveller) 

    on  May 1, 2008

    "value for money, excellent location; some 5* services at 3* prices; " (97479901)

    free minibar, free WIFI, free buffet, good breakfast, value for money, free shirt ironing service

    only 1 old iron in ironing room for whole hotel (but free ironing service a plus!)

  • 8/10 Abdulwahab ( Solo business traveller) 

    from Jeddah , SA  on  March 18, 2008

    "great value and good hotel" (97516609)

    free internet+minibar+breakfast+next to train station

  • 9/10 Ole ( Solo leisure traveller) 

    from Yalikavak , TR  on  March 14, 2008

    "I was looking for a very conveniently located hotel in the centre of town, and found the Excelsior, as this is located just opposite the main Railway Station, in fact only 60 metres from the station. One can hardly get wet on a rainy day, because one is under roof from the overseas departure airport until the hotel, almost." (97601833)

    Very quiet room, absolutely no outside noise at all. Upon arrival I was immediately told about free buffet breakfast (very good indeed), free minibar and free use of computers for surfing the internet.

    The room was very cold at night, and I had to take off a cover from the sofa next to the bed to keep me warm.

  • 9/10 Anonymous ( Solo business traveller) 

    on  February 15, 2008

    it was very clean and nice and comfortable.

    nothing it was very nice

  • 9/10 Anonymous ( Mature couple) 

    on  February 7, 2008

    "Hotel was adequate for our needs" (97041975)

    Convenient location

    Bathroom plugs did not fit

  • 7/10 Esmond ( Group of work colleagues) 

    from Sri damansara, kuala lumpur , MY  on  January 30, 2008

    "Good and convenient hotel with pleasant hotel staff service. It would be good to inform the size of the room at least we are not so disappointed when we are inform before hand." (97895948)

    very convenient to Messe Frankfurt with easy access for free transport

    too expensive for too small a room

  • 7/10 Tarik ( Young couple) 

    from Kaiserslautern , DE  on  January 5, 2008

    "We stayed at the hotel just to sleep for the night and park the care, and for that purpose I would recommend it. The toilet stunk and the TV did not work in the room. The breakfast was good in the morning and is included in the price." (97229573)

    The price.

    Check-in was difficult by auto. The parking garage is difficult to access and needs to be opened by the front desk (not automatically done when you pull up).

  • 8/10 Ricky ( Young couple) 

    from Dunstable , GB  on  December 8, 2007

    "The staff were pleasant and helpful and the stay met our needs as a young couple staying overnight in the city of Frankfurt perfectly. There is no question that was left unanswered before or during the stay." (97003590)

    Large comfortable bed, excellent breakfast.

    Small room, old fasioned decor.

  • 7/10 Anonymous ( Mature couple) 

    on  November 27, 2007

    Location and helpful staff

    Room very small

  • 7/10 Anonymous ( Mature couple) 

    on  November 13, 2007

    convenient to the railway station. Delicious breakfast

    Room slightly too small

  • 9/10 Antonio ( Mature couple) 

    from Sã£o paulo , BR  on  October 19, 2007

    Very Kind staff, reasonable rates, internet facilities, very good breakfast, good position.

  • 10/10 Edith ( Other) 

    from Rio de janeiro , BR  on  October 8, 2007

    "It was just luck! I#ve never heard about this hotel. If I come back to Frankfurt I'll book this hotel once more" (97130912)

    First of all the room, then the breakfats, the emplyees staff. AND THE PRICE!!!! I'm sorry stayed only one night...my sister in law had booked another hotel (horrible!!!I don't name it because it's not the subject). Exelcior ist Wunderbar!NOTHIN

  • 5/10 Anonymous ( Solo leisure traveller) 

    on  October 3, 2007

    the bed was uncomfuly

  • 9/10 Jason ( Mature couple) 

    from Auckland , NZ  on  July 14, 2007

    "The noise from the adjacent street seemed significant during the early evening, but did not detract from having a sound sleep." (99973738)

    The various 'free' items, such as coffee & cake, in-room minibar, good internet etc

    The evening meal in the restaurant was poor when we were entertaining a visitor from the UK.

  • 9/10 Ana ( Group of adult friends) 

    from San pedro garza garcia , MX  on  June 26, 2007

    "I like it very much, I just stayed for a while but I enjoyed my staying. The location is excellent, the room is very good and the breakfast is good too." (99090858)

    drinks, breakfast and location

    the size of the room would be better a little bit larger

  • 9/10 Susan ( Mature couple) 

    from Wellington , NZ  on  June 16, 2007

    "Can't think of anything in particular." (99476733)

    Spacious, clean, good facilities, fan in place of air conditioning. The location near the rail station is great.

    Only one lift caused minor delays.

  • 10/10 Julie ( Young couple) 

    from Portage , US  on  June 8, 2007

    "Even though we were only staying the night we were treated like the best guests. We had free internet which helped us locate sights. The breakfast buffet catered to people of all nationalities. The room had a balcony and was very clean. It's right across from the train station and very easy to find. Since the U-Bahn is in the train station as well, it's easy to get to and from the hotel." (99653466)

    Friendly staff, clean room, lots of ammenities

  • 3/10 Anonymous ( Other) 

    on  May 31, 2007

    "The building requires modernisation." (99796755)

    The building needs a total refurb.

  • 8/10 Keith ( Family with young children) 

    from Rochdale , UNITED KINGDOM;GB  on  February 21, 2007

    "hotel situated in convenient location which was quiet inspite of being next to the railway station. could not fault the hotel in any way. excellent value for money. would visit again." (99232687)

    clean good sized room. good choice in restaurant.

  • 4/10 Stanislous ( Solo business traveller) 

    from Dubai , United Arab Emirates;AE  on  February 18, 2007

    "ROOM RATE IS VERY HIGH WHHEN COMPARED TO THE ROOM SPACE" (99722132)

    location

    Room space is too congested

  • 5/10 Sharon ( Family with older children) 

    from Cumming , United Kingdom;GB  on  January 14, 2007

    "the fact that the hotel was older was not a problem... i like older hotels for their quaintness.. but the odor (a stale kind of smell) was not pleasent in the halls or rooms (we had 2) it was fine for an overnight but i would not choose this hotel for a longer stay. very easy to get to the train as it is directly across the street. also our room faced the station and noise was not a problem. the staff was nice and the breckfast was great..lots to choose from. mini bar was great when arriving later with no time to get beverages. normally the rooms are not as much as they were when we visited but there was some type of convention in town which jacked up prices at all the hotels." (99702088)

    proximity to train station,business center,free mini bar, bfast,balcony, bed was comfortable

    the hotel overall did not smell good, including our room and the shower did not work..the head would not stay upright,small bathroom

  • 9/10 Michael ( Solo leisure traveller) 

    from San bernardino , United States;US  on  January 5, 2007

    "For the money and location one can not beat the hotels assets. For the money it is the place to stay for any number of persons traveling on a limited budget. However, even if I had more money to burn, I would still stay with your facilities. Breakfast was very good to include the right hours of operation. Great stay, I loved it..!!" (99448747)

    Breakfast, and drinks in room..!!

    The TV..(smile).., I was unfamilar with having to have the light switch on while watching it..!!

  • 8/10 Abdulwahab ( Solo business traveller) 

    from Jeddah , Saudi Arabia;SA  on  December 7, 2006

    "great value to stay in , i always look to stay in this hotel when i'm in Frankfurt" (99823653)

    near train stasion and center , free internet,mini bar and breakfast great

    slow lift

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  August 24, 2008

    rapport qualité-prix,hotel situé près de la gare,bon petit dejeuner

    aspect exterieur de l,hotel,salle de bain très petite,absence d'air climatisée

  • 10/10 Giancarlo ( Group of work colleagues) 

    from Pescara , IT  on  July 25, 2008

    "Un Hotel con efficienza davvero ...tedesca !" (108039338)

    Servizio di pulizia molto efficiente, servizio minibar free ottimo, 6 postazioni Internet free ! , Professionalità del personale.

  • 9/10 Karin ( Solo leisure traveller) 

    from Weiã?wasser , DE  on  June 28, 2008

    "Ich kann das Hotel ohne Bedenken empfehlen. Es liegt verkehrsgünstig und direkt neben dem Bahnhof, was mir sehr wichtig war.Für mein Auto hatte ich einen Platz in der Tiefgarage. Das Zimmer war auch absolut in Ordnung. Ich habe mich sehr wohl gefühlt ." (97669233)

  • 8/10 Martin ( Solo business traveller) 

    from Berlin , DE  on  November 26, 2007

    "Vieles wurde bereits im Internet treffend beschrieben. Muss wirklich genauer überlegen um etwas zu finden, das negativ zu bewerten ist. Was den ein oder anderen eventuell stören könnte, dass das Hotel direkt am Bahnhof liegt und somit das Verkehrsaufkommeen relativ hoch ist. Ein weiteres Manko; das Hotel liegt nur zwei Minuten von der Kaiserstraße entfernt und somit in der Nähe der Spaßszene (Table-Dance-Bars etc.)...wobei dis auch gerade von Vorteil sein kann, je nachdem welchen Grund der Auffenthalt in Frankfurt hat. Wer sich an diesen kleinen Schwachpunkten nicht stört, dem ist das Hotel nur zu empfehlen..." (97643190)

    Das Preis-Leisungsverhältnis war absolut in Ordnung. Viele Angebote waren bereits im Preis mit inbegriffen (Mini-Bar, ein hervorragendes Frühstück, Internetraum...) Wirklich gut!

    Leider fehlt dem Hotel ein gemütlicher Auffenthaltsraum oder eine nette Bar, leider beides nicht vorhanden.

  • 9/10 Susanne ( Other) 

    from Frauenfeld , CH  on  October 20, 2007

    Teppiche

  • 9/10 Helmut ( Family with older children) 

    from Linz , AT  on  September 26, 2007

    "Sehr gutes Frühstück,gratis Minibar,gratis Internet,für Messebesucher Zentral gelegen,Tiefgarage,freundliches und zuvorkommendes Personal,Taxistand vor dem Hotel,wenige Inländische Restaurants in der näheren Umgebung." (97201168)

    Minibar,Kaffee u. Kuchen in der Lobby,Internet,Frühstück,Tiefgarage

    Sehr kleine Badezimmer,Zimmer-Renovierungsbedürftig.Bar Monopol nicht einladent.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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