Thistle London Heathrow, London

Bath Road, Longford, London, UB7 0EQ
4

El Hotel Thistle London Heathrow es ideal para quienes tengan que trasladarse al aeropuerto. La gran variedad de instalaciones y servicios, tanto para estancias... more

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£ Habitaciones desde £47 (≈ $86) por noche
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7/10 Valoración general

Categoría Promedio de la Categoría
7/10 Proceso de registro
6/10 Su habitación
6/10 Funcionamiento de las facilidades / equipos
7/10 Orden and limpieza del hotel
6/10 Comportamiento de los empleados
6/10 Experiencia general
7/10 Buen valor por el precio
  • 7/10 Neil ( Viajero solo en negocios) 

    de Isle of wight , GB  el  10 de junio de 2008

    "Poor, due to the above incident" (97406027)

    Complimentary use of local gymnasium

    Approximatly an hour or so after I checked out I began to itch all over. I was flying from Heathrow and went to the toilets to see what was the cause and discovered around 26 bite marks on my body. I have been bitten like this before and knew that the bites are caused by bed bugs. the bites are extremly itchy and caused me discomfort and poor sleep during my business trip to Switzerland.

    A 9 de cada 9 personas les ha sido útil este comentario:

  • 8/10 Anonymous ( Viajero solo de vacaciones) 

    el  13 de agosto de 2008

    "Couldn't see much evidence of the refurbishment but a good stay overall. Room far more pleasant than last time and the check-in staff on Friday and housekeeping were excellent! Make sure you put the 'Do Not Disturb' sign on your door every evening to avoid being woken up at an ungodly hour by Housekeeping." (97503121)

    Clean, pleasant room (unlike last time where it smelt of ammonia/urine). Flat screen tv with an excellent selection of channels and they hadn't removed the rubber ducks from the bathroom! Check-in staff extremely friendly and helpful.

    Horribly uncomfortable pillows. Tap difficult to operate in the shower. Dreadful, surly staff in the (overpriced) Oak & Avacado Restaurant. Being woken up by housekeeping at 7am in the morning wanting to clean my room!

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 5/10 Judith ( Pareja Madura) 

    de Johannesburg , ZA  el  14 de julio de 2008

    This hotel is rather shabby.

    A 4 de cada 4 personas les ha sido útil este comentario:

  • 6/10 Anonymous ( Viajero solo en negocios) 

    el  4 de agosto de 2008

    "Not bad, considering the low price. but I would not want to stay for more than a couple of days." (107125554)

    Staff and car parking.

    Poor quality of bathroom fittings and a very noisy aircon unit.

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 7/10 Anonymous ( Viajero solo de vacaciones) 

    el  31 de julio de 2008

    "Comfortable services." (97052058)

    Service and restaurant facilities were good.

    Bathroom had cracked paint in the ceiling and mildew on the shower tiles. The toilet was practically unuseable being so close to the wall. The inside of the main door frame and molding were cracked, chipped and needed painting.

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 7/10 Anonymous ( Grupo de compañeros de trabajo) 

    el  11 de julio de 2008

    Very nice hotel, nice rooms. Excellent breakfast (included in the rate).

    Pricey food and drink. A little away from the tube. Took a while to get checked in and was given a room with a double bed even though I had asked for a twin room minutes earlier. We had to wait nearly an hour until this was sorted.

    A 3 de cada 3 personas les ha sido útil este comentario:

  • 4/10 Anonymous ( Pareja del mismo sexo) 

    el  2 de julio de 2008

    "Well below expectations, I assume that most of the guests are only staying for 1 or 2 nights on their way to or from their holiday destinations." (97846543)

    Excellent coffee available in the bar. Very convenient for the course that we were attending at the same hotel.

    1st room -smelt strongly of cigarettes, we asked to be moved and we were moved to another room. 2nd room - scalding hot shower, which luckily I ran before getting into the shower!!.. again asked to move and we were assured that we would be moved. This did eventually happen when we reminded the staff later in the day as, we were informed,the message had not been passed on. 3rd room satisfactory and apparently an upgrade. Breakfast taken in the breakfast room on the first floor on the Saturday morning ( We went out for breakfast after the first day). Quality of the food, especially the coffee very poor.Price of the breakfast £14.95. Performance of the staff also very poor. I was informed that 95% of the visitors at the hotel also drink their coffe black and that there had been no previous complaints. This I found hard to believe. Dissapointing when the machine downstairs in the hotel bar makes such good coffee.

    A 3 de cada 3 personas les ha sido útil este comentario:

  • 3/10 Anonymous ( Pareja Joven) 

    el  29 de julio de 2008

    quick service at reeption

    fire alarm went off in middle of night. (no fire) Wake up call to early.

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 8/10 Elisabeth ( Viajero solo de vacaciones) 

    de El papiol , Spain;ES  el  28 de septiembre de 2005

    "Estuvo bien era lo que necesitabamos y estuvimos las horas justas para aprovecharlo" (2741768)

    Una ducha caliente y una cama limpia treas 12horas de vuelo

    la Tv de la habitacion solo era de pago, podria haber canales en abierto

  • 7/10 Janet ( Pareja Madura) 

    de Wheelers hill , AU  el  28 de julio de 2008

    "The hotel is in an excellent location for overnight stays before heathrow travel. would have been better if we had been able to sleep more comfortably" (97598140)

    close to airport, reasonable price

    room was very hot and stuffy so it was hard to sleep soundly

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 4/10 Mojata ( Viajero solo en negocios) 

    de Liverpool , GB  el  28 de agosto de 2008

    " bad experience" (107162485)

    did not see any

    Everything advertised in the internet seemed to be false, eg. it says breakfast included, on attending the breakfast room your name not in the list,twin beds advetised only single beds provided, fire alarm with horrible noise goes on 2:30 in the morning,receptionest not polite and not trained properly and many others....

  • 9/10 Lorraine ( Viajero solo de vacaciones) 

    de Oxon hill, maryland , US  el  27 de agosto de 2008

    I have stayed with Thistle hotels previously and found it to be a good place to stay. For my needs

    No elevator and no one offered to help with my bag up the stairs except for a fellow traveller. Only bad part of the hotel

  • 7/10 Anonymous ( Viajero solo de vacaciones) 

    el  27 de agosto de 2008

    "satisfactory for the purpose" (108028259)

    quick and efficient

    poor beer selection and expensive.

  • 10/10 Marilyn ( Viajero solo de vacaciones) 

    de Vancouver bc v5n1c4 , CA  el  25 de agosto de 2008

    "driver of the Hoppa Bus (direct bus from Heathrow) was very polite and informative. Checking in was very efficient. I wouldn't hesitate to recommend this hotel to someone. Good value for money." (107279448)

    good value for the money

    dirty toilet in the room

  • 3/10 Dawn ( Grupo de amigos adultos) 

    de Sutton coldfield , GB  el  24 de agosto de 2008

    "Very poor" (107172979)

    Bar area was tidy.

    Check in/out only 1 staff member dealing with clients, others were talking. Rules on bathroom wall do not work - our bathroom door didn't shut, paint on the ceiling was flaking - not hygenic Generally room had a damp feel to it.

  • 10/10 James ( Viajero solo de vacaciones) 

    de Mansfield , GB  el  21 de agosto de 2008

    "excellent overnight stay adjacent to terminal 5 would use this hotel again" (107121541)

    friendly and helpfull staff

  • 8/10 Anonymous ( Pareja Madura) 

    el  22 de junio de 2008

    "HAPPY WITH EVERYTHING" (97056977)

    HANDY TO HEATHROW.

    HAD TO PAY FOR A BUS TO THE AIRPORT AND NO BREAKFAST WAS INCLUDED IN THE ROOM PRICE

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 8/10 Anonymous ( Viajero solo de vacaciones) 

    el  11 de agosto de 2008

    Easy access to airport

  • 4/10 Anonymous ( Viajero solo en negocios) 

    el  11 de agosto de 2008

    "Adequate for money paid." (107282372)

    No Air Con in room Noisy with air transit arrivals late/early morning Expensive car parking

  • 2/10 Anonymous ( Pareja del mismo sexo) 

    el  3 de junio de 2008

    "Will never book at this hotel again. Poor customer management with only 1 member of staff able to process the booking. It ruined my family weekend break." (97848445)

    None

    Computer system was apparently down thereby unable to check us in. We were referred to another hotel and didn't get to our rooms until 1.30am in the morning. At the referred hotel they said breakfast was not included when it clearly was for one room. I had written confirmation. Clearly the the staff at the Thistle had not faxed over the correct information. We went without breakfast despite having paid for it. The staff did not adequately explain what was going on and there were several people waiting over an hour for the computer system to be working again. Basically they had over booked and no rooms were available despite receiving confirmation. A swipe of my card for £200 was taken without clearly explaining the purpose even though everything had already been paid for. And why £200??

    A 3 de cada 3 personas les ha sido útil este comentario:

  • 9/10 Stephen ( Pareja Madura) 

    de Clacton-on-sea , GB  el  9 de agosto de 2008

    "accommodation fine.the White Horse up the road A1 for food and refreshments." (107107676)

    proximity to heathrow.very reasonable costwise.excellent breakfast.

    overnight car parking cost/drinks in bar costly.

  • 8/10 Anonymous ( Pareja del mismo sexo) 

    el  18 de junio de 2008

    "Pleasant and helpful staff. " (97236228)

    Excellent breakfast. Complimentary newspaper and several magazines.

    Toilet cover did not stay up! When sitting on the toilet, the cover was leaning against your back! Peeling paint on bathroom ceiling.

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 8/10 Anonymous ( Pareja Joven) 

    el  6 de junio de 2008

    "Pleasent enough stay. Wouldn't stay there any longer than one night though because of the size of the bedrooms. The food is good, though a little expensive. The bar prices are acceptable given that we were staying in a hotel" (97200457)

    A 2 de cada 2 personas les ha sido útil este comentario:

  • 8/10 Anonymous ( Pareja Joven) 

    el  4 de agosto de 2008

    "Great value for money great location. Just dont be in need of a shower." (107251989)

    Bathroom was so musty we wouldnt even shower

  • 8/10 Anonymous ( Pareja Madura) 

    el  30 de julio de 2008

    The hotel rooms were clean and comfortable. The restaurant was very good.

    We felt the breakfast was overpriced and did not have it in the hotel on our second stay

  • 8/10 Anonymous ( Pareja Madura) 

    el  28 de julio de 2008

    "The hotel suited our needs for the overnight stay." (97845690)

    Made to feel very welcome. Staff very helpful and accommodating.

    Found the cost of eating in rather expensive.

  • 7/10 Anonymous ( Pareja Madura) 

    el  29 de mayo de 2008

    "ROOM: The room smelt badly of 'ingrained' cigarette smoke even though it was marked 'No Smoking' and is now almost a year since the smoking ban in hotels. The room probably needs redecorating to remove the old smell. PARKING: Parking was not good. We eventually parked in car park (B) (there were lots of spaces) but were 'reprimanded' by the check-in staff - who told us it was for staff only. They were talking about our car being clamped - but the car park was not marked in any way as being for staff. Eventually they seemed to understand our problem and said we could park there overnight.The security speaker system at the car park entrance didn't work properly so we couldn't get information without walking into the hotel - 5 times! The reception staff were not very helpful initially and clearly have had to deal with many complaints about parking previously." (97525619)

    Excellent breakfast! Clean bedding. Good TV.

    Car-parking was horrendous. The room smelt strongly of stale cigarette smoke.

    A 2 de cada 2 personas les ha sido útil este comentario:

  • 3/10 Hasnain ( Familia con niños pequeños) 

    de Watford , GB  el  27 de julio de 2008

    "Very diappointing to stay in a hotel on our 11th Anniversary" (107109836)

    The breakfast was good

    The door didn't lock Had to wait for someone to attend till 1:30am Nop remote in the room It never came even after requesting it. telephone sytem didnt work.

  • 8/10 Kate ( Viajero solo de vacaciones) 

    de Letchworth garden city , GB  el  2 de junio de 2008

    No lift

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 7/10 Anonymous ( Familia con hijos adolescentes/jovenes) 

    el  14 de julio de 2008

    "good, would stay again have stayed at the same hotel before. overall happy with stay." (108055702)

    staff, hotel appearance, breakfast

    room needed updating as paint work coming off walls and air conditioning not working very the room was very muggy and I had to complain about it.

  • 8/10 Anonymous ( Pareja Madura) 

    el  28 de mayo de 2008

    "Good value for money as obtained booking with a very good discount." (97010998)

    Adequat sized room with good provision of facilities. Good quality furnishings and bedding and everything clean. Excellent breakfast.

    Long queues to check in with only one member of staff on the desk while other staff members were "around". Unable to open room window and air conditioner took ages to cool down room temperature!

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 3/10 Paul ( Viajero solo en negocios) 

    de Cork , IE  el  17 de mayo de 2008

    "I would have liked to have known that the room on offer wasnt the size it was otherwise I would have booked a bigger room or gone elsewhere.Too many staff at this hotel with a bad attitude,and I certainly will not be either staying there again or recommending the hotel to anybody else." (97860514)

    The check in was fairly seamless,even if the staff were more concerned with talking between themselves. The service was very impersonal.

    The staff attitude,the room I stayed in was literally not big enough to swing a cat in,the fact that when I asked for an iron and ironing board I was told by the guy that brought the items to the room that I could keep them for 20 minutes!! Thats a first for me!! At breakfast the next morning I waited 20 minutes for the waitress to bring coffee and when I asked for kippers there was a major problem with the chef having to get them from the freezer.

    A 2 de cada 2 personas les ha sido útil este comentario:

  • 3/10 Bharminder ( Pareja Joven) 

    de Witham , GB  el  25 de junio de 2008

    I was not advised whilst booking, PARKING CHARGES APPLY! I think its a rip-off, paying to stay at a hotel and having to pay for parking at the same hotel

  • 8/10 Anonymous ( Pareja Madura) 

    el  20 de junio de 2008

    Very clean hotel and good size room with tea and coffee making facilities. Near Terminus 5 at Heathrow Airport (8 minutes) and frequent airport bus drop off facility.

    Price of breakfast

  • 3/10 Anonymous ( Viajero solo de vacaciones) 

    el  30 de abril de 2008

    "I would not recomend this hotel to anyone" (97718011)

    unhelpful staff, location, size of room, price

    A 2 de cada 2 personas les ha sido útil este comentario:

  • 8/10 Helen ( Pareja Joven) 

    de Walton on thames , GB  el  17 de junio de 2008

    "Rooms Clean and tidy, staff very helpfull lovely breakfast. Plenty of car parking spaces. " (97703842)

  • 10/10 Rosaleen ( Pareja Madura) 

    de Ballybay , IE  el  17 de junio de 2008

    "a Hotel we would recommend and use again" (97784092)

    although meal (room service) was delayed at first the kitchen manager ensured our meal was sent quickly once he knew we hand't been served. He also sent a complimentrary bottle of wine. Very nice and much appreciated. Thank you

  • 6/10 Anonymous ( Viajero solo en negocios) 

    el  10 de mayo de 2008

    "OK for an overnighter." (97342637)

    Clean and the food was good.

    There were not any smoking rooms available. It was very noisy.

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 9/10 Anonymous ( Viajero solo en negocios) 

    el  10 de junio de 2008

    "Very good" (99768788)

    Reduced price on the late deals makes exelent value

  • 5/10 Neil ( Viajero solo en negocios) 

    de Karrinyup , AU  el  5 de junio de 2008

    "Dissapointing" (97763848)

    The roof didn't leak. Front office staff were helpful and polite.

    Grubby hotel and room. Only alternative food nearby is McDonalds, a service station and a cafe above a gymnasium. Hotel food fairly average and expensive for what it is.

  • 9/10 Fred ( Pareja Madura) 

    de Parksville b.c , CA  el  23 de abril de 2008

    everthing.the helpful staff the food,and location

    A 1 de cada 1 personas les ha sido útil este comentario:

  • 4/10 Anonymous ( Pareja Madura) 

    el  30 de mayo de 2008

    "disappointing" (97053380)

    close to airport

    reception staff perfunctory room tiny and inaccessible no lift to get to 1st floor no staff assitance with luggage no iron available

  • 8/10 Andrew ( Pareja Joven) 

    de Glasgow , GB  el  28 de mayo de 2008

    "Good grub/long walks" (97426572)

    Good breakfast (what staying in a hotel is all about)

    Have to walk too far for breakfast. Suggest moving the breakfast room closer to the reception. This means guests are more likely to pertake in the breakfasting event while waiting on shuttle bus to the airport, rather than bypassing it in favour of the inferior option in the terminal. Bit of a long walk to the room as well - suggest investing in those electronic people mover things security guards use in some shopping malls, to quicken the room-finding and breakfasting experiences for all.

  • 8/10 Helen ( Pareja Joven) 

    de Chelmsford , GB  el  28 de mayo de 2008

    "the service by staff was faultless, however there were no lifts, we were lucky enough to manage to find a car parking space after three rounds of going through the car parks, the decor in our room was very old fashioned, could have done with some modernising. the lack of lifts needs to be made clear at booking." (97616369)

    the decor was lovely, however we had to come through the fire exit to the reception

    the way we had to enter the building, no parking, it was full so we had to park on a grass verge. the price of a meal in the hotel was extortionate

  • 8/10 Peter ( Familia con niños pequeños) 

    de Dublin , IE  el  28 de mayo de 2008

    "good experience" (97624410)

    good value

    hotel needs a facelift

  • 8/10 Allan terence ( Grupo de amigos adultos) 

    de Birkenhead , GB  el  26 de mayo de 2008

    "Pretty good overall access to M25 excellent, food way overpriced for evening meal so too drinks. Breakfast excellent all staff 1st class. Hotel rooms in need of renovation." (97661255)

    Breakfast room and dining excellent, but food extremely expensive for what we ordered.

    Room very stuffy

  • 8/10 Roger ( Viajero solo de vacaciones) 

    de High peak , GB  el  21 de mayo de 2008

    Very good value

    Poor decor of long corridors

  • 4/10 Anonymous ( Pareja Madura) 

    el  15 de mayo de 2008

    No lift expensive breakfast no dinner menu on display

  • 8/10 Mandie ( Otro) 

    de Leicester , GB  el  8 de mayo de 2008

    "The Hotel was difficult to find, some information on exact location would have been useful. I personally found the car parking charge a little expensive, but as I am not a frequent traveller or hotel guest I have nothing to compare the charge to, so it may actually be quite reasonable in comparison. The staff were friendly and helpful. The room was clean and well presented. (although there was a kettle and cups available there was no tea/coffee/milk/sugar etc in room ) The breakfast was excellent, lots of choice and all freshly prepared. If I were to stay in this area again in the future I would definately check availability of this hotel first. Overall a very positive rating." (97811527)

    The Hotel was good value for money, breakfast was excellent.

    The Hotel was very difficult to find as it is not actually on Bath Road where all the other hotels are.

  • 6/10 Anonymous ( Pareja Joven) 

    el  8 de mayo de 2008

    proximité aéroport

    Entretien médiocre

Las opiniones expresadas en esta página son las opiniones personales de los huéspedes y por lo tanto no representan necesariamente la opinión de Active Hotels, Active Reservations o sus distribuidores (Sobre nuestras evaluaciones de hoteles).

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