Comfort Hotel Heathrow, Hayes

Shepiston Lane, Middlesex, Hayes, UB3 1LP
3

Situé à 3,2 kilomètres de l’aéroport de Heathrow, cet hôtel doté d'un restaurant, d'un bar et d'une salle de sport est idéalement situé pour la suite de votre v... more

 

£ Chambres à partir de 45 £ (≈ $77) par nuit
Taper votre date de séjour pour faire apparaitre les chambres disponibles

7/10 Evaluation globale

Catégorie Évaluation moyenne
8/10 Processus d'enregistrement
7/10 Votre chambre
7/10 Bon fonctionnement des équipements
8/10 Ordre et propreté de l'hôtel
7/10 Performance du personnel
7/10 Expérience générale
8/10 Rapport qualité / prix
  • 7/10 Anonymous ( Couple du même sexe) 

    le  8 septembre 2008

    "The hotel was extremely convenient for Heathrow." (97265699)

    The reception staff were excellent - very helpful. The food in the restaurant was very nice. The wait staff in the restaurant were very helpful and friendly.

    The room could have been cleaner - especially the headboards. The ground floor room I had was noisy due to the busses.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Anonymous ( Couple senior) 

    le  7 août 2008

    "Most enjoyable and very relaxing.We found all amenities to be more than adequate" (97130211)

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple du même sexe) 

    le  21 août 2008

    Location was good and hotel was very quiet, despite its close proximity to airport.

    The toilet roll was almost empty and the "spare" roll had only 20 sheets.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Semih ( Voyageur seul pour affaires) 

    de Istanbul , TR  le  19 août 2008

    Even if I told I wanted to stay in non-smoking room, staff gave me smoking permitted room. Noisy doors didn't let me to sleep at least 1 hour.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Voyageur seul pour loisirs) 

    le  25 février 2008

    chambre propre et agréable

    salle de restaurant bruyante pour le prix élevé de la chambre internet et la navette pour l'aéroport sont payants

  • 6/10 Sarah ( Couple Jeune) 

    de Vantaa , FI  le  5 août 2008

    easy to get to heathrow, the cheapest hotel in town.

    it seems all the money was pumped into the lobby area, leaving the rooms in serious need of a makeover. the pillows were far too thin, there was a bit of mold in the shower area, the hallways smelled of smoke and age... and the breakfast was extremely overpriced.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Voyageur seul pour affaires) 

    le  31 décembre 2006

    "Hôtel correct pour un passage d'une nuit." (99660950)

    Hôtel proche de l'aéroport. Navettes nombreuses.

    Navettes payantes. Chambres anciennes.

  • 10/10 Anonymous ( Couple senior) 

    le  15 juillet 2008

    "Clean, confortable & soooooo convenient to airport if you are in transit. Staff very helpful would stay again. " (97769729)

    Close to airport, hoppa bus to & from airport but make sure you read the fine print on end of bus sign at airport as * after some of bus 58 times.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  9 octobre 2005

    "Satisfait. Nous retournerions à l'hotel." (2562501)

    Le décor du lobby et du restaurant, le calme de l'endroit.

    L'accueil. Le personnel n'est pas vraiment souriant et attentionné.

  • 6/10 Anonymous ( Couple senior) 

    le  12 octobre 2004

    "The surface area of the room." (1573657)

    There is a shuttle service from the terminal to the hotel even if it is payable. As there is a lot of people staying at the hotel, it is a pity that this couldn't have been a free service provided by the hotel. Fast and friendly guest registration time. There is hot water and cold water mixing.

    Could have been quite difficult to find if travelling with our own car. Towels are not very clean though the place has been freshly renovated.

  • 8/10 Wendy ( Couple du même sexe) 

    de Warminster , GB  le  16 juillet 2008

    "Worthwhile." (97141501)

    Clean and adequate facilities. Not as noisy as I had feared, being close to both the M4 and Heathrow. Great value for money.

    Paying so much for the parking! Poor bar service and dreadful problems simply trying to check out.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Stuart ( Voyageur seul pour loisirs) 

    de Gloucester , US  le  3 mai 2008

    "Good value. clean, friendly," (97344408)

    Clean tidy roomy.

    fridge not working.

    5 personnes sur 5 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Voyageur seul pour affaires) 

    le  6 octobre 2008

    nice sheets convenient to LHR nice to have a gym after traveling all day

    The smoke detectors were malfunctioning and woke me up. The noise from the air/heating unit under the window was loud and disturbing

  • 9/10 Anonymous ( Voyageur seul pour affaires) 

    le  23 juin 2008

    "a place where you can rely on no hassle and also able to change date if required." (99224472)

    the best Hotel I have stayed near Heath Row

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Couple senior) 

    le  1 octobre 2008

    "Adequate" (107186945)

    Convenient to Heathrow Airport

    Staff that had trouble with English comprehension.

  • 5/10 Anonymous ( Voyageur seul pour affaires) 

    le  1 octobre 2008

    "Convenient stop-over" (108030551)

    Value for money

    Long wait at reception for check-in (nearly half an hour)- after long flight not what I wanted

  • 7/10 Anonymous ( Couple senior) 

    le  13 juillet 2008

    "Good " (97897063)

    Staff, particularly in the restaurant efficient and hospitable.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Locksley ( Groupe de collègues de travail) 

    de Birmingham , GB  le  25 septembre 2008

    "Would recommend this hotel to anyone staying in the vicinity" (107292318)

    Cleanliness General appearance and decor Facilities Location/convenience

    Light bulbs not working Some matresses may need renewing (due to impression)

  • 7/10 Anonymous ( Famille avec des enfants adolescents) 

    le  8 juillet 2008

    "good value,no problem" (108052337)

    cost car parking

    everything could do with a good scrub

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple senior) 

    le  18 juin 2008

    "Good place to over night when catching a plane the next day. " (97746294)

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Susan ( Couple senior) 

    de Jamestown , US  le  21 septembre 2008

    "I'd recommend it and I'd stay again." (107187978)

    Clean, near Heathrow...got excellent directions on getting to Heathrow from a man at the desk. (Sorry, didn't catch his name) He needs to share his knowledge, as no one else was able to tell us how to drive to the airport. Great burger from your bar area. Room quiet. All service friendly.

    Continental breakfast overpriced. Tea barely warm. Cereal I had starting to go stale.

  • 9/10 Venkatesh kumar ( Groupe d'amis d'adultes) 

    de Shuaiba , KW  le  20 septembre 2008

    "Excellent" (107178246)

    Check in/out was very fast. Staff were very friendly

  • 6/10 Anonymous ( Couple senior) 

    le  18 juin 2008

    "Enjoyable overnight stay." (97520952)

    dinner excellent and good value for money.Breakfast good, modern environment, staff pleasant and friendly.

    Room small and cramped,kettle in room cracked room not clean enough.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  3 juin 2008

    "It was good and comfortable and all the staff were so kind and helpful." (97905908)

    Cost was in our range; everyone was very helpful; good lunch and breakfast; and the room was comfortable

    Shower head not too good for water coming out in a spray fashion; couldn't get iron to work but it might be that we didn't know how to use it in the right manner.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Toru ( Voyageur seul pour loisirs) 

    de Hayes, middlesex , GB  le  16 juin 2008

    "Quiet good. I am going to stay your hotel more few days. I think I will enjoy." (97656912)

    Some staffs are very friendly, and I like them.

    Even 2 week reservation with credit card, I had to settle the payment weekly. This is the first experience for me Hotel does not trust my credtline.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Couple senior) 

    le  13 juin 2008

    "In the UK context, this was a decent hotel at a comparatively reasonable price. Unfortunately, for North Americans very few UK prices are reasonable. We can find better value in other countries. The hotel is rather far from Heathrow airport, too." (97099319)

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Eloisa ( Couple senior) 

    de Las vegas , US  le  17 avril 2008

    "This hotel has easy access into the City of London by way of the hoppa bus to the airport and then the underground. It was fairly inexpensive and they serve a great English Breakfast. The restraurant had great food and the staff was friendly and helpful." (97540516)

    Breakfast was great. Location was good.

    Bed was lumpy and pillows were small, but otherwise it wasn't bad.

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Voyageur seul pour loisirs) 

    le  3 mars 2008

    "quite good and will come again but there should be a choice of some simpler meals" (97101274)

    basic and comfortable

    lake of bathtub

    4 personnes sur 4 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Famille avec des enfants adolescents) 

    le  2 mai 2008

    "I think the reception staff on departure could have asked if we enjoyed our stay and maybe wish us a pleasant onward journey." (97458667)

    Clean and tidy and comfortable

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 10/10 Maralyn ( Voyageur seul pour affaires) 

    de Redcar , GB  le  15 février 2008

    "This was the first time I have stayed at The Comfort Hotel and I was greatly impressed as value for money. I would certainly stay again and would have no fears about telling family and friends to stay there if they ever fly from Heathrow Airport" (97668926)

    Friendly staff, everywhere was clean, food good, reasonably priced.

    5 personnes sur 5 ont trouvés ce commentaire client utile:

  • 9/10 Shiva ( Couple senior) 

    de Fareham , GB  le  3 avril 2008

    "EXCELLENT....KEEP IT UP THE SAME STANDARD ALL YEAR." (97942412)

    Nice and very clean, bathroom was good condition. My wife really enjoy the stay for the excellent value for money. I hope we will visit again in June and see the same service. Good news no motor way or flights take off noices at all. This is great we have learned from this Hotel. Thank you again. Regards shiva

    need a new tv and remote control.

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Voyageur seul pour loisirs) 

    le  7 avril 2008

    was a clean friendly hotel, although full of sky engineers i felt safe as a lone female

    Parking, hairdryer didnt work v well. location was not v nice

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Autre) 

    le  20 février 2008

    "Still good hotel. Would definately recommend" (97597432)

    Clean, good standard of facilities, sports available to watch

    water was not hot enough

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Autre) 

    le  29 février 2008

    "Good. The shower on off switch needed fixing, but that was all I could fault in the room. I told reception about it." (97382147)

    Resonable price for the standard compared to other airport hotels

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Couple senior) 

    le  22 février 2008

    It was convenient for Heathrow. Reasonable parking costs.

    Abrupt manner of staff on Reception. Room a bit tired.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 10/10 Anonymous ( Autre) 

    le  5 février 2008

    "Absolutely everything required for a comfortable overnight stay to start a holiday. Staff reall;y helpful and it eases the way for a relaxing vacation." (97638293)

    Absolutely everything required for a comfortable overnight stay to start a holiday.

    N/A

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Alan ( Couple senior) 

    de Chester , GB  le  13 février 2008

    "The hotel was better than we expected for an Airport Hotel. Accommodation and breakfast were good, and we found the staff, both in Reception and in the Dining Room, to be efficient, pleasant and friendly." (97177484)

    Very friendly staff

    Car-parking was unnecessarily expensive

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple senior) 

    le  11 février 2008

    Clean and bright. Quiet for Heathrow

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 James ( Couple du même sexe) 

    de Jersey channel islands , GB  le  5 février 2008

    "A comfortable stay and good value for money. Bar should be open later than midnight for travellers !" (97208804)

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Couple Jeune) 

    le  4 février 2008

    "Hotel is ok but food very poor quality" (97570193)

    room big enough

    food

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 5/10 Anonymous ( Groupe de collègues de travail) 

    le  29 juillet 2008

    They couldnt find me and it took 45mins to check in!

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 5/10 Barry ( Voyageur seul pour loisirs) 

    de Darlington , GB  le  28 juillet 2008

    "FRONT OF HOUSE STAFF GOOD, ROOM BAD." (108026808)

    FRIENDLINESS OF STAFF

    BEDROOM WAS POORLY DECORATED (FADED) WARN, NO AIR CONDITIONING. IF WINDOW WAS LEFT OPEN THE NOISE OF EXTRACTOR MOTORS WAS TOO LOUD. WINDOW WOULD NOT SHUT FULLY DUE TO BROKEN LATCHES.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 3/10 Frank ( Couple senior) 

    de Katy, texas , US  le  20 juin 2008

    "AWFUL. SHUTTLE DOES NOT OPERATE AFTER MIDNIGHT. WE BOOKED THIS HOTEL FROM USA AND COULD NOT KNOW THIS. WE WERE STRANDED IN THE COACH STATION AT HEATHROW AT 12.30AM DUE TO A DELAYED FLIGHT AND HAD TO WALK WITH OUR 6 BAGS 1/2 MILE TO TAXI RANK. SHUTTLE ALSO DOES NOT GO TO TERMINAL 4 SO WE SPENT GBP30 ON TAXIS IN TOTAL. WE COULD HAVE STAYED IN A BETTER HOTEL AT THE TERMINAL FOR THE TOTAL COST. NO REIMBURSEMENT WAS OFFERED BY THE HOTEL. WE DO NOT KNOW HOW ANYONE WHO DOES NOT SPEAK ENGLISH OR IS INFIRM WOULD HAVE COPED WITH THE SITUATION. " (97887242)

    ROOM WAS CLEAN

    ADVETISED SHUTTLE TO HEATHROW DOES NOT OPERATE AFTER MIDNIGHT.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 5/10 Greg ( Couple senior) 

    de Morgan hill , US  le  20 juin 2008

    The bed was much too hard to be comfortable. The room was too hot. There was no AC. Opening the window caused extreme traffic noise.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 5/10 Marco ( Voyageur seul pour loisirs) 

    de Joinville , BR  le  22 mai 2008

    space

    the internet service as down all the time. it was the main reason I stayed at the hotel.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 Tanice ( Voyageur seul pour affaires) 

    de Burnaby , CA  le  4 février 2008

    "I should have been told about the preauthoization amount to be put on my credit card, they put at least 20 extra pounds ($40.00) on it over and above my room charge. There was alot or more work involved in reversing this than if I had just paid for itin the am... Tanice" (97991777)

    Good price, room clean and adequate. Shuttle bus was on time and very organized.

    Bed was hard and the pillows were very poor. Pillows need to be of better quality. I also did not like to have to have a preauthorized large amount put on my credit card upon arrival that I had to make sure that it was deleted the next am and the correct room charge put in. If I had run into time problems this could have been a problem. There were long linelineups at reception in the am as so many people were leaving for the airport. It was lucky that I had allowed lots of extra time. Also, I never got my wake up call so it was very lucky that I did get up in time...

    2 personnes sur 4 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Couple senior) 

    le  5 mai 2008

    "We found the |Hotel very good for a one night stop over. Collecting the car on our return was not easy as Purple parking did not answer the phone when we rang to tell them we had arrived at Heathrow. We waited 30mins to get through to them which after an all night flight was not good!" (97273775)

    conveniant for the Airport. Being able to leave car for our holiday

    The shower was very poor.

    0 personnes sur 2 ont trouvés ce commentaire client utile:

  • 5/10 Dennis ( Couple senior) 

    de Tehachapi california , US  le  16 avril 2008

    It was conveniently close to Heathrow airport.

    Room small. Shower primitive. Box spring bracket projecting caused stubbed toe. Car Park charges, should be free to guests.

    0 personnes sur 2 ont trouvés ce commentaire client utile:

  • 5/10 Anonymous ( Voyageur seul pour affaires) 

    le  16 avril 2008

    Handy for airport -reasonable price

    Lack of staff on reception meaning check-in/check-out look ages. Room was in need of good clean there was no tea or milk -clearly cleaning room staff had not done their job very well and several bits of equipment needed repairing.

    0 personnes sur 2 ont trouvés ce commentaire client utile:

  • 5/10 Anonymous ( Groupe de collègues de travail) 

    le  5 février 2008

    room was comfy but on a number of days no hot water was available

    continental breakfast poor continuous repetition of same song throughout hotel entire time lack of free internet as compared to other similar hotels at such a room rate!

    0 personnes sur 2 ont trouvés ce commentaire client utile:

Les opinions exprimées sur cette page sont les avis personnels des clients et ne représentent donc pas obligatoirement l'opinion d’Active Hotels, Active Reservations ou ceux de nos partenaires de distribution. (A propos des commentaires clients).

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