Country Inns & Suites By Carlson, London

110 Great Russell St, Bloomsbury, Camden, London, WC1B 3NA
3

Cet hôtel est idéalement situé au coin des rues Oxford Street et Tottenham Court Road. Certains apprécieront particulièrement l'hébergement confortabl... more

 

£ Chambres à partir de 59 £ (≈ $100) par nuit
Taper votre date de séjour pour faire apparaitre les chambres disponibles

7/10 Evaluation globale

Catégorie Évaluation moyenne
7/10 Processus d'enregistrement
6/10 Votre chambre
7/10 Bon fonctionnement des équipements
7/10 Ordre et propreté de l'hôtel
6/10 Performance du personnel
7/10 Expérience générale
7/10 Rapport qualité / prix
  • 9/10 Kenneth ( Couple senior) 

    de Lower heswall wirral , GB  le  23 mai 2008

    "The staff proved very helpfull in storing our luggage whilst we waited on after the official time for leaving the Hotel. From our short stay we would certainly book again." (97987529)

    No complaints. A nice quiet room. No sound of traffic.

    4 personnes sur 4 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Voyageur seul pour affaires) 

    le  14 juin 2007

    "hotel agréable et accueillant, bien situé le pain (baguette ou autre) en plus des toasts serait idéal 7/10" (99351671)

    accueil

    petit déjeuner continental

  • 6/10 Anonymous ( Couple senior) 

    le  31 mai 2007

    "grandeur des chambres - lits séparés demandés et sur place, lit double" (99015959)

    excellent petit déjeuner typique anglais

    chambre trop petite

  • 8/10 Anonymous ( Autre) 

    le  17 février 2007

    Hotel correct en plein centre de Londre avec un prix correct réservé en ligne. Le personnel est sympa et parle plusieurs langues

    Les tarifs sans réducion sont trop chers compte tenu des prestations.

  • 9/10 Dennis ( Couple senior) 

    de Chesterfiled , GB  le  6 mars 2008

    "we found the hotel right in the middle of town, a 20 mins stroll from st pancras / kings cross, euston, stations, this hotel was first class, the roomes were clean, the staff were very helpfull, but dont eat at the cafe across the road the quality of breakfast was rubbish, we will stay again, esp if we can only pay £212.00 for the weekend, great value,,,,,,,," (97007844)

    we stayed from the 29th of feb to 3rd march 2008, for £212.00 which was excellent value

    slight noise but what do you expect in the centre of town

    6 personnes sur 6 ont trouvés ce commentaire client utile:

  • 8/10 Emile ( Couple senior) 

    de Toulon , United Kingdom;GB  le  20 janvier 2007

    "rien de particulier" (99646583)

    Localisation proche des centres d'intérêt

    Eclairage de la chambre insuffisant

  • 4/10 Anonymous ( Voyageur seul pour loisirs) 

    le  3 mai 2008

    "Accommodation was handy for business. The room was no bigger than a box room and was in a poor state with lampshades missing and keyboard damaged. Room was on the ground floor with large window on to street. Privacy was only attained by pulling roman blind down to cover window. Room is in serious need of upgrade and modernisation. Tv did not have independent tv channels on. Access to internet was good and easy to use; but extremely expensive when hotels are starting to offer this 'free'" (97618790)

    Hotel staff were friendly and efficient

    It was in an extremely poor state of affair. The room for single occupancy was no bigger than a box room.

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Voyageur seul pour affaires) 

    le  13 janvier 2007

    "I think my sejour is ok people are quite friendly and I think because they just buy the hotel they should make more adjusts, they can also offer television and internet at resonable prise. The breakfest as difficult, but they are really trying to get better, location is very good for my needs" (99867574)

    location

    some equipaments not working and poor breakfest

  • 8/10 Anonymous ( Voyageur seul pour loisirs) 

    le  9 décembre 2006

    "Ce sera un plus quand l'hotel pourra proposer une partie restauration au sous-sol." (99938949)

    J'y ai rencontré des compatriotes (ile Maurice)

  • 8/10 Anonymous ( Couple senior) 

    le  28 octobre 2006

    "hotel agreable bien situé au coeur de Londres, décoration agréable, gentillesse de l'accueil" (99202986)

    proximité du metro et des centres d'interêt à pied

    TV: pas de chaine tv5 en français, pas de channel 4,service petit déjeuner fouilli

  • 7/10 Timothy ( Couple Jeune) 

    de Ipswich , GB  le  5 octobre 2008

    Good central location

  • 4/10 Anonymous ( Couple Jeune) 

    le  3 octobre 2008

    "I don't know that I would go back to this hotel even though it has a good site in London for the theatres as checking in was so difficult and the facilities in our room were questionable." (107195537)

    Location was excellent

    We could not check in for an hour and a half after specified check in time. Lack of communication between staff at the hotel as reception sent us up to our room when the cleaner was still cleaning it, twice. We had to litterally wait outside our door of the room for the cleaner to finish. The shower in our room was broke, water leaked everywhere which made the bathroom extremely dangerous to walk around.

  • 6/10 Lisa ( Couple Jeune) 

    de Wellingborough , GB  le  23 septembre 2008

    "The location was the only good point about this hotel. Very expensive for a bad nights sleep. Would not visit again" (107230158)

    Location of hotel was good. Very central to the theatre we were visiting. Room was clean and in good order.

    Slow check-in and receptionist not very friendly. I booked a double room and we got a twin room with single beds that couldn't be easily moved. Not good for a young couple! Room was also located to the lifts, so we were woken up numerous time by people chatting outside our door! Room was clean, but the bedding was very old style wooly blankets which weren't very comfortable. I'm surprised that a hotel cannot invest in some modern-day duvets!

  • 5/10 Anonymous ( Famille avec des enfants adolescents) 

    le  19 septembre 2008

    i've stayed in this hotel before and had a very nice room but this one was much smaller, the bathroom needed a clean and the TV was not working properly. Not recommended for children, OK for solo business traveller who just needs a bed

  • 10/10 Sarah jayne ( Couple Jeune) 

    de Kidderminster , GB  le  6 septembre 2008

    Very close to tube station. Close to theatre. Could leave bags whilst sight seeing. Clean, nice room.

  • 4/10 Anonymous ( Couple Jeune) 

    le  1 septembre 2008

    "Mai più qui. Abbiamo prenotato 1 twin per 4 notti in questo hotel. Al check in abbiamo dovuto pagare immediatamente le 4 notti. Arrivati in camera, abbiamo notato subito le dimensioni microscopiche tali da non trovar posto per mettere le valige. Il bagno anche molto piccolo, con lavandino otturato e vasca da bagno incrinata. L'hotel non è assolutamente un 3 stelle. Comunque, la disavventura doveva ancora cominciare...La mattina alle 7,30 hanno cominciato dei lavori di ristrutturazione assordanti sotto la nostra camera e proprio sotto la nostra finestra scaricavano calcinacci, travi e pezzi di muro. Abbiamo dovuto star svegli dalla mattina presto, con finestre chiuse per evitare le polveri e soffocare vista l'assenza di aria condizionata o ventilatori. Abbiamo lamentato la cosa in reception ma non avevano altre camere twin disponibili... Non abbiamo neanche potuto cambiare hotel dacchè oramai ci avevano preso i soldi per le 4 notti! Consideriamo quello che ci è accaduto una vera e propria truffa, con vacanza rovinata, anche in considerazione del fatto che un 3 stelle non può permettersi un tale trattamento!" (107112384)

  • 9/10 Kate ( Couple du même sexe) 

    de Worcester , GB  le  28 juin 2008

    "For myself & daughter on a shopping/theatre trip, the hotel was ideal. If you want a hotel that offers more than just a place to sleep then this is probably not the one for you." (97267492)

    Able to leave bags prior to check-in & after check-out. Large comfortable double room which was very quiet. Ideal location for shopping, theatre district & covent garden.

    Air conditioning in room would have been a plus.

  • 3/10 George ( Couple senior) 

    de Weymouth , GB  le  27 juin 2008

    "This was not 3Star quality. The staff attitude was, "Take it or leave it!" - classic centre-of-London! Price £129 without breakfast, outrageous, for the quality. Am sure 'Manager' had not visited room recently? It felt like a place to house refugees." (99294689)

    Hotel in convenient position for London visit.

    1) washhand basin cracked. 2) bath chipped 3) towel rail off the wall 4) bathroom floor had not been washed recently. 5) bedroom furniture chipped. 6) Blind on window out of order.

  • 5/10 Anonymous ( Couple Jeune) 

    le  20 juin 2008

    "Adequate for purpose, would not want to spend time in hotel other than to sleep" (97831707)

    Location

    No air con, noisy from gushing down pipe outside bedroom window, poor quality breakfast, unstable lift- didn't feel safe

  • 7/10 Steve ( Groupe d'amis d'adultes) 

    de Manningtree , GB  le  7 février 2008

    "This hotel has a great location in Central London & is very easy to find. The rooms are small but it is to be expected in Central London. Not the highest standard rooms but has everything you need for a overnight stay & are comfortable enough. Excellent value for money." (97191497)

    Central London Location. Easy To Find. Friendly Check In Staff.

    Room Smaller Than Previous Stay. Not All Channels Available On TV.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Voyageur seul pour loisirs) 

    le  29 juillet 2007

    "I would say overall the hotel was good and my single room was quite spacious by London standards . Found the room god value for money . Good central location made geting to work and going out of evening easy . Found the staff to be quite friendly and had no problems during my stay ." (97649265)

    Great location for shops and nightlife .

    Breakfast overcooked .

    4 personnes sur 4 ont trouvés ce commentaire client utile:

  • 7/10 Pauline ( Autre) 

    de Morpeth , GB  le  15 juin 2008

    "Value for money ideal for sightseeing No good for anyone with difficulty climbing stairs Lift to be installed according to manager" (97745280)

    centrally located Friendly staff Clean comfortable beds

    No lift!!!! Noisy with window open

  • 8/10 Anonymous ( Couple senior) 

    le  13 juin 2008

    "Comfortable and atisfactory. " (97200585)

  • 9/10 Dennis ( Voyageur seul pour affaires) 

    de Saffron walden , GB  le  11 juin 2008

    "Excellent. If I could book at this rate again I would use it every time as it is such a central location." (97883639)

    Staff were very friendly and helpful. Bathroom was large for a single room. Location was excellent and good value for money

    Shower was a little tempremental and the room was very warm , but very minor points.

  • 5/10 Anonymous ( Couple Jeune) 

    le  29 janvier 2008

    It's location is fabulous! The staff were nice.

    It's a bit shabby, peeling bath panel etc and the room was quite small for a double.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 2/10 Anonymous ( Couple senior) 

    le  24 mai 2008

    "The staff was unfriendly, indifferent. The room was tiny, dark and unpleasant. The bed was terribly uncomfortable. A lightbulb was out which I reported and was told it would be replaced - it was not. This hotel was all about taking people's money and giving practically nothing in return." (97874538)

    Nothing!

    Everything!

  • 9/10 Sonia ( Couple senior) 

    de Portsmouth , GB  le  6 février 2008

    "very friendly clean central. didnt eat in hotel so many other places to choose from." (97790826)

    clean and very close to the heart of london

    a bit jaded

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Adrian ( Couple senior) 

    de Gibraltar , GI  le  12 mai 2008

    "very central especially for shopping,round the corner to the tube,value for maoney, would stay again. Rooms quite small but had a lot of utilities. Would recommend." (97766400)

    friendly and clean

    the price for the breakfast, i think it was a bit expensive especially if you chose continental.

  • 4/10 William ( Couple senior) 

    de Guildford , GB  le  11 décembre 2007

    "The Royal National will receive our next booking, if any, for one reason only.... bearing in mind that we could have been informed of the inconvenience stated, beforehand, we were not. This is poor customer contact." (97680654)

    Cannot answer.. we were transferred to your sister hotel The Royal National and without warning... which made our night at the theatre ru n late.

    Cannot answer re above

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 2/10 Anonymous ( Voyageur seul pour affaires) 

    le  23 avril 2008

    "this hotel sucked would not recommend to anyone else" (97633256)

    The price and location was reasonable, but sometimes you get what you pay for.

    The staff and had problems being charged twice by the hotel and would not recommend this hotel to anyone

  • 8/10 Anonymous ( Voyageur seul pour loisirs) 

    le  14 avril 2008

    "Well situated just off tottenham court road and very short walk from tube station. Very comfortable accommofation and not noisy despite location. Tea and coffee in room and tv and nice bathroom. The only added benefit would have been to have breakfast included. Expensive to walk in, good rates online available." (97673872)

    Very clean, comfortable, good facilities. Good rates online.

    Breakfast not included and quite expensive to buy separately.

  • 7/10 Anonymous ( Voyageur seul pour loisirs) 

    le  11 avril 2008

    Ideal location

    Minor issue but room slightly let down by broken lampshade

  • 4/10 Anonymous ( Couple senior) 

    le  10 avril 2008

    "The staff were extremely pleasant and helpful but were let down by the condition of the room which was very shabby - blinds dirty and broken, furniture old and shabby, lightshades broken. Bath and washbasin did not drain readily. No view from windows due to parapet. Obnoxious smell in lifts which drifted into corridors. With a refurb it could be a lovely place to stay." (97454605)

    Central and well positioned for theatres and sightseeing.

    Condition of the room.

  • 3/10 Anonymous ( Groupe d'amis d'adultes) 

    le  7 avril 2008

    "I would not recommend that anyone stay at this hotel. It is desperately in need of renovation - scruffy rooms with threadbare carpets, shabby furniture and grotty leaky bathrooms (I requested to change rooms so saw three rooms on various floors)There was a horrible musty stale smell throughout the hotel which was very unpleasant. The location is fantastic but there are plenty of other hotels in the area to choose from. Go elsewhere!" (97890420)

    The location

    The shabby room, bad smells and leaking bath

  • 3/10 Steve ( Groupe d'amis d'adultes) 

    de Northampton , GB  le  20 juin 2007

    location

    room was tiny, tv didnt work, old decor, lift felt dangerous. unhelpful staff

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 6/10 Yuanyuan ( Voyageur seul pour affaires) 

    de York , GB  le  6 avril 2008

    "the location is quite good" (97468678)

    cleaning services is good

    the internet was not working and charged as well the london map charges

  • 6/10 Anonymous ( Couple senior) 

    le  26 juin 2007

    "ok, due to great location" (99017378)

    Phones did not work propoerly, electricity was out for most on one day

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple Jeune) 

    le  12 mars 2008

    L'hotel è carino,anche se le stanze sono piuttosto piccole, ma comunque è dotato di tutti i confort base.

  • 8/10 Ursula ( Couple Jeune) 

    de Co. mayo , IE  le  10 juin 2007

    "When booking the hotel I read many reviews that complained of it been too small. The room & bathroom are compact, if you are big person it could be a very tight squeeze, but it was very adequate for me. The room and bathroom was very clean and everything worked, the shower was excellent especially after a long day walking and touring. The staff was friendly and polite. The location was excellent. It was good value for money and I would stay there again." (99898615)

    The central location was excellent.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Autre) 

    le  8 juin 2007

    "See above" (99319581)

    Convenient location. Clean. Efficient check in. Breakfast.

    Rather small room for 2 people. Room decoration and layout could do with an update.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Couple senior) 

    le  6 juin 2007

    Accommodation was close to the venue of my seminar,close to the shops and public transport.Breakfast was good and the staff was friendly.

    I had one problem and that was the bed. The bed was very uncomfortable even the pillows were not comfortable at all,everything was just hard as a rock.I will highly recommend that these should be changed.I wasn't sure whether it was just my room or all the others were the same.As a result I could not sleep well and felt tired even after resting because I kept toss and turning all night.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 Kristin ( Groupe de collègues de travail) 

    de Vilnius , LT  le  27 septembre 2007

    Good location. Details like hot water pot/coffee and biscuits in the room appreciated.

    Very uncomfortable beds!! Small rooms. A shower stall in the WC would improve space problems there. Too dark.

  • 7/10 Rosemary ( Couple senior) 

    de Manchester , GB  le  1 juin 2007

    "Generally the hotel served our purpose well - the location was better than we expected and it was clean and comfortable. It was abit more expensive than we would have liked." (99811724)

    The location was excellent for our purposes. The room was clean and comfortable. The breakfast was good. All the staff were pleasant and friendly.

    We couldn't get all the terrestrial TV stations we normally get. There was abit of street noise at night and some building work that was abit disturbing.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 3/10 Graham ( Couple senior) 

    de Swadlincote , GB  le  23 juillet 2007

    nothing at all except the location

    room was really far too small for one adult never mind two and the cleanliness in general was awful.check the pillars out yak disgusting

  • 6/10 Clara ( Groupe d'amis d'adultes) 

    de Sisters , US  le  12 juillet 2007

    "This hotel was adequate because the location was convenient to a tube station and for walking around. It it close to shopping, sight seeing, and the theatre district. We did not spend much time in our room. The hotel is old and needs some updating (ie: no a/c in rooms, peeling paint in bathroom, lots of cracks in the tub. Not sure if I would stay again especially when you convert the pound to US dollars and compare the value." (99823955)

    The location was perfect.

    Traditional English Breakfast was overrated. Nothing at all like I expected or had experienced at other European hotels. Rooms are small without a/c.

  • 7/10 William ( Couple senior) 

    de Southsea , United Kingdom;GB  le  11 juillet 2007

    "Great place if you are coming to 'town' for an evenings entertainment due to its location with NCP car park nearly next door." (99065848)

    Admittedly small room but excellent bathroom & liked the large flat screen TV, good breakfast & pleasent staff. Great location for Ronnie Scotts.

    Not the biggest rooms but it is central London for an affordable price

  • 7/10 Anonymous ( Couple senior) 

    le  22 juin 2007

    "Would stay there again- good for what we paid. location excellent." (99432026)

    excellent location, excellent breakfast

    very smallrom, unable to open window properly therefore very hot and stuffy

  • 4/10 Anonymous ( Voyageur seul pour affaires) 

    le  5 février 2008

    "I would like to have known that the room was likely to beminiscule, with a single bed and on the ground floor. Given that the room was advertised as 'single' and at a cheap rate this was hardly surprising, but sometimes you get great rooms online if you book at the last minute - this was clearly not the case here. The staff should smile more and generally show an interest in the guests' well being. the whole place smelled rather odd. Musty or cooking or something. It was a very cold night in London. Usually my complaint is that hotel rooms are too hot, but this was was barely warm enough and I couldn't seem to get any change out of the radiator. Only three English language channels on the TV worked, I mentioned this to reception at about 7.15pm and they said they would get maintenance to fix it but it could take up to one hour, I said that was fine because I was going for dinner. I got back at 9pm and nothing had been done about it, and no explantion was given. The bath and shower were good though." (97296370)

    Location, bathroom

    dificult to regulate heating; scratchy blanket; staff did nothing about non-working channels on TV, and didn't explain why they had done nothing.

    1 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Ramamurthi ( Voyageur seul pour loisirs) 

    de Abu dhabi , AE  le  17 juin 2007

    Centrally located. Front office, dining and room maintenance Staff gave good service and very cordial and warm.

    rooms are very very small. lift is very slow. WIFI internet not working

  • 6/10 Rolf ( Couple senior) 

    de Chichester , GB  le  7 juin 2007

    "The internet access is to complicated to use or not suitable to Vista. Beside the satff been friendly they couldn't do much to help. The hotel should have wireless sistem in the rooms. The breakfast was to restricted. I buffet would be better. The shower is to strong, a water mixer would be more apropriate, instead to waste time and get burned trying to ajust the water temperature." (99799601)

    Location, friendly staff.

    Internet access and breakfast.

Les opinions exprimées sur cette page sont les avis personnels des clients et ne représentent donc pas obligatoirement l'opinion d’Active Hotels, Active Reservations ou ceux de nos partenaires de distribution. (A propos des commentaires clients).

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