St Giles Hotel & Leisure Club, London

Bedford Avenue, London, WC1B 3GH
3

Cet hôtel jouit d'une des situations les plus centrales de Londres, en plein cœur du quartier West End et en bas de la rue Oxford Street : toute la ville est à ... more

 

£ Chambres à partir de 89 £ (≈ $151) par nuit
Taper votre date de séjour pour faire apparaitre les chambres disponibles

7/10 Evaluation globale

Catégorie Évaluation moyenne
7/10 Processus d'enregistrement
7/10 Votre chambre
7/10 Bon fonctionnement des équipements
7/10 Ordre et propreté de l'hôtel
6/10 Performance du personnel
7/10 Expérience générale
7/10 Rapport qualité / prix
  • 2/10 Antoine ( Autre) 

    de Malakoff , FR  le  26 janvier 2008

    hotel tres sale, draps non changés mais lit refait, plomberie défaillante, exigu malgré la mini suite,

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Andre ( Groupe d'amis d'adultes) 

    de Bailleul aux cornailles , FR  le  27 mars 2008

    bien situé. bon rapport qualité-prix

  • 8/10 Philippe ( Couple Jeune) 

    de Pordic , France;FR  le  24 mai 2007

    "bon" (99524900)

    plein centre de londres

    chambres petites chambres petites c

  • 6/10 André ( Voyageur seul pour affaires) 

    de 1233 bernex , Switzerland;CH  le  31 octobre 2006

    "Cet hôtel est très pratique mais un peu vétuste. Il y aurait lieu de réaliser quelques rénovations." (99827352)

    Très bonne situation de l'hôtel. Rapidité et convivialité du personnel.

    Les sanitaires sont vétustes et l'évacuation de l'eau est très déficiente.

  • 8/10 Jerome ( Voyageur seul pour affaires) 

    de Neuchatel , Switzerland;CH  le  1 août 2006

    excellente situation centrale

  • 4/10 Anonymous ( Voyageur seul pour loisirs) 

    le  14 juillet 2006

    "vue la capacité de l'hotel, tous les communs sont trop petits (restaurant, cafétéria...) + l'ensembles est trés vieux et mériterait d'être renauvé (la moquette de la chambre était anti- hygienique et la salle de bain sentait le moisi et l'humidité...) + j'ai passé mon temps à attendre (sheck-in, restaurant, petit dejeuné...)" (3304930099)

    situation dans londre

    l'esthétique, c'est une usine à touriste !

  • 6/10 Anonymous ( Couple Jeune) 

    le  6 août 2008

    "The hotel being close to the tube station and theatre made it very convieniant but the room wasn't very inviting." (108056167)

    Location was amazing. Breakfast was great.

    The hotel was very hot, the air conditioning didn't seem very effective, the room was very small and noisey also there weren't many towels.

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Jacques ( Voyageur seul pour affaires) 

    de Paris , France;FR  le  6 juillet 2006

    "De mettre des chambres sur photo." (3304861418)

    Hotel très bien situé. Hotel très propre.

  • 5/10 Anonymous ( Voyageur seul pour loisirs) 

    le  17 novembre 2005

    "La qualité des chambres" (2955666)

    Hotel bien situé, mais un service moyen

    Grosse rénovation/maintenance

  • 7/10 Anonymous ( Couple Jeune) 

    le  18 août 2005

    "L'hôtel donne une bonne impression générale au premier abord : bien situé (très pratique pour visiter Londres à pied), chambres propres, bien équipées, personnel sympathique mais malheureusement les chambres sont mal insonorisées : notre chambre située au 4è étage donnait sur une rue très fréquentée (même la nuit) et nous avons eu beaucoup de mal à dormir. Peut-être que ce désagrément peut être évité si l'on prend des chambres situées à des étages supérieurs...C'est dommage..." (2566772)

    Très bien situé (en plein coeur de Londres, à deux pas d'Oxford Street et du Bristish Museum), bon niveau de confort (mais vu le prix de la chambre c'est le minimum demandé ;-/) et de propreté, personnel sympathique

    L'insonorisation des chambres qui donnent sur la rue (très bruyant la nuit surtout au niveau des étages inférieurs), le matelas était trop mou

  • 8/10 Anonymous ( Voyageur seul pour affaires) 

    le  16 août 2005

    "jai passer un agreable sejour tous ce que je voulais savoir sur l'hotel etais sur la description je n'est pas eu de mauvaise surprise" (2543223)

    bon acceuil bon environnement bon entretien bon restaurant

    non je ne vois pas de point a changer pour cette hotel

  • 8/10 Anonymous ( Couple Jeune) 

    le  16 août 2005

    "Les horaires d'ouvertures des loisirs (centre aquatique, salle de sport, jeux ...)" (2569265)

    Chambre assez petite, mais hotel très bien situé. Qualité du service très bon, amabilité remarquable des employés.

    Rien, il est bien tel k'il est.

  • 3/10 Melanie ( Groupe de collègues de travail) 

    de Peacehaven , GB  le  22 août 2008

    "complete disgust and disappointment, your advertising of the hotel should be reported to trading standards" (97408568)

    fleas, dirt, poor service, grubby rooms, smelly rooms, dirty mattresses, more like a hostel

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Valerie ( Groupe de collègues de travail) 

    de Blackpool , GB  le  5 août 2008

    "had a great weekend, would definitly stay again." (97548785)

    hotel in excellent position for all shopping, theatre's and nights out. breakfast was good and plenty of it.

    rooms quite small and dated but clean

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Nadine ( Groupe d'amis d'adultes) 

    de Pauligne , France  le  21 avril 2005

    "j'ai passé un excellent séjour dans cet hôtel très bien situé, le pesonnel est très avenant, il n'y a rien à dire sur la propreté, le petit déjeuner est simple et assez consistant. NOTE sur 20 : 18" (1875146)

    hôtel très bien situé à la sortie de la bouche de métro, personnel et chambre impeccable

  • 6/10 Anonymous ( Voyageur seul pour loisirs) 

    le  26 février 2005

    localisation

    petit déjeuner très décevant (cher et pas qualitatif) impossibilité de se connecter à internet dans la chambre

  • 4/10 Fabien ( Couple senior) 

    de Cambridge , United Kingdom  le  16 février 2005

    "premier point, j'aurai aime savoir que le petit dejeuner n'etait pas compris, mais finalement c'est bien mieux car les salles de restauration sont bien trop SOUS dimensionnees pour accueillir plus de 700 personnes en l'espace de 3 heures. le complexe sportif est tres mal entretenu, il est tres sale et ferme trop tot. de plus je trouve ca ridicule de faire payer 1 pound de plus pour avoir des serviettes dans la chambre il est tres difficile de prendre une douche lorsque le pommeau de douche est fixe au mur et que l'on mesure 1m85... il est tres desagreable de ce faire reveiller dans la nuit par les gens etant dehors ou par ceux passant dans le couloir par ce que la chambre est mal insonorisee. le seul point positif repose sur l'aimabilite du personnel de la conciergerie et non celle du personnel de l'accueil." (1876574)

    pas trop cher, tres bien situe

    complexe sportif tres sale, douche pas pratique, mauvaise insonorosation de la chambre, restaurant trop petit...

  • 7/10 Laurent ( Couple senior) 

    de St cloud , France  le  26 janvier 2005

    Très belle piscine Sitation centrale de l'hôtel idéale pour rayonner dans Londres

    Chambre vraiment petite Petit déjeuner non inclu dans le prix

  • 5/10 Anonymous ( Voyageur seul pour loisirs) 

    le  1 août 2008

    the room was clean and tidy and I was very impressed when I spoke on the phone with a member of staff who was very helpful at giving me directions.

    i didnt expect the room to be so small at such a high rate. It was very hot and although there is a fan it was very noisy, the blinds were quite poor at blocking any light out and the shower was cold in the morning.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Couple senior) 

    le  1 octobre 2004

    "La carte des menus et prix. Une vue d'une chambre" (1460138)

    Très bonne situation au niveau commodités

    Petit déjeuner trop onéreux pour ceux qui ne mange que des croissants, beurre et confitures !!

  • 4/10 Tony ( Couple senior) 

    de North ferriby , GB  le  4 octobre 2008

    Clean

    Small room, lack of facilities, tired room, no air conditioning

  • 7/10 Robert ( Couple senior) 

    de Stoke on trent , GB  le  30 juillet 2008

    "Nice hotel, would recommend it to friends visiting London for sight-seeing" (97280146)

    Clean room, central located for site-seeing, good local restaurants

    NCP car park not well signed

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Claire ( Couple Jeune) 

    de Dunstable, beds , GB  le  30 septembre 2008

    "Good, clean hotel in a great location" (107495440)

    Great location, good value for money.

    Tap in bathroom squirted over you when you put it on.

  • 8/10 Anonymous ( Couple Jeune) 

    le  18 septembre 2008

    "I would recommend to friends to stay at your Hotel" (107156275)

    The female trainee on the Check in desk was polite, neatly attired, pleasent and she had a smile. I would like to complement her. Also the African gentleman at the information desk was polite friendly and quite helpful.

  • 7/10 Anonymous ( Voyageur seul pour loisirs) 

    le  12 septembre 2008

    "Good, I would stay again but only for 1 night unless I was returning with friends or family were by I would recommend this hotel due to its central location and clean facilities." (107211559)

    It was a quick process to check in and the room was clean.

    I wasn't asked at check-in whether I wanted to have breakfast and the building wasn't signed very well as to where the restaurants were. I also thought the rooms could do with being sound proofed a bit more.

  • 10/10 Matthew ( Groupe de collègues de travail) 

    de Truro , GB  le  21 juillet 2008

    "Overal i had a fantastic stay no problems great room, comfortable sleep easy cheaking in and out i will be staying with you everytime i come up to london now i was so happy with my stay, and my friend staying with me was really happy with everything overall!! cya again soon cheers." (108036476)

    The room, hotel-service and general Atmosphere and service was exellent i will definitely recommend you to friends and i will be staying there in the future.

    I was thrilled with everything no bad points what so ever..

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Patricia ( Couple senior) 

    de Coventry , GB  le  4 septembre 2008

    "We always come back to you so I would say good. If there has been a problem the staff have sorted it out and have also been able to give us a refund in one instance" (97193026)

    Close to all we need, very reasonably marketed. The rooms seem to be well sound proofed from adjoining rooms, free safe for valuables.

    Only constructive criticism ie windows could open a bit more but I understand why not, The toilet obviously doesn't get a good scrub as inside the bowl is brown which could easily be avoided with lime scale cleaner and brush - it just makes me wonder if the rest has been done with anti bacterial cleaner etc. We stayed 2 nights but after room was cleaned after 1st night the shower cubicle had not. We do not use facilities for breakfast because of the queuing but there are plenty of places in the vicinity so not a problem after all you only have so much room. Even though we were on 9th floor we could hear revellers in the street but again not something you can manage, just seemed strange as we were so far up.

  • 8/10 Anthony ( Famille avec des enfants jeunes) 

    de Cork , IE  le  16 juillet 2008

    "No problems experienced. Location is excellent." (97874700)

    Location, Price

    Needs refubishment such as carpets etc

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Groupe de collègues de travail) 

    le  29 août 2008

    "Not bad for value in central london" (107104291)

    Room was clean and had really goo d views

    Staff not very polite at reception, the receptionist who booked us in was a trainee and didn't know what she was doing, but the other staff around didn't help her. We weren't explained how to use the room key or where any where was in the hotel or if we had any questions.

  • 8/10 Ian ( Autre) 

    de York , GB  le  13 juillet 2008

    "The hotel was generally good but some of the staff could do with a review on customer service - a smile and a thank you go a long way!" (108006762)

    The communal areas were of a very high standard, the room was clean and had everything that was needed.

    The young man on check in barely spoke to us - i appreciate he was undergoing training but a smile and a sorry you had to wait would have gone a long way. The hotel name outside was not lit up on a night which made it difficult to spot when coming out of the tube station.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Nicola ( Voyageur seul pour affaires) 

    de Bristol , GB  le  27 août 2008

    "Second time I have stayed in this hotel and will do again." (108050507)

    Good central location

    Could do with a lick of paint in the corridors

  • 4/10 Anonymous ( Autre) 

    le  6 juillet 2008

    "Would not stay there again in a hurry, I felt it was exspensive for what we got.." (99443488)

    The bed was clean and comfortable.. Nice but exspensive bar.

    The room was extremely small, the shower was cold both in the evening and the morning. Very limited choice of tea and coffee, like many people I used de-caffinated coffee.(this choice was not available). The breakfast was only just adequate, I felt it was like eating in a canteen and the full breakfast was badly cooked and again with limited choice,(not the best 3 star hotel i have stayed in). You have to wait a long time for a lift, as there are about 11 floors, we were on 6 and had to wait about 10 minutes, not good if you are in a hurry..

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple du même sexe) 

    le  13 août 2008

    "Fine for a weekend break but as rooms were small any longer would be too much" (97132628)

    lovely friendly staff and very central to everything

    small rooms that need updating compared to the front reception etc

  • 8/10 Lisa ( Couple Jeune) 

    de Belfast , GB  le  2 juillet 2008

    "Lovely, central hotel with friendly, helpful staff." (97992165)

    Excellent location, friendly and helpful staff. Comfortable room with good facilities.

    Check in was a disaster. We arrived early and left our luggage but were not told to complete the paper work. When we returned at 14:30 to check in, we were told our room was not ready/cleaned, and may not be till later that evening, as we hadn't completed paper work on arrival at 10:00. We had a further one and a half hours to wait before we could check in which is very inconsiderate.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Couple senior) 

    le  5 août 2008

    "For the purpose of our stay this hotel was excellent value for money, room and facilities adequate and in a perfect location." (108016710)

    Location was our main priority and this hotel certainly was within easy access to all West End attractions.

    Hotel reception when arrived was extremely busy and a queueing system was in place, a few more members of staff working on reception wouldn't have gone a miss, during what was a very busy period.

  • 6/10 Anonymous ( Groupe de collègues de travail) 

    le  9 juin 2008

    couldnt get the cold water to work in the shower

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  31 juillet 2008

    "will stay with you again. will recommend you to friends" (107108935)

    excellent staffand food

  • 8/10 Robert w ( Couple senior) 

    de Qala, gozo , MT  le  14 juin 2008

    "This is the third time that we have stayed at the St Giles and again the overall experience was nothing less than very pleasant." (97097981)

    Staff are polite and helpful, cleanliness of room not to be faulted, overall organisation is very good.

    The step down from the shower is rather high, making one feel that without something to hold onto could easily lead to a fall. We were disappointed at having to accept a smoking room on our first night, however it was corrected on the second day.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Ellen ( Voyageur seul pour affaires) 

    de Chicago , US  le  28 juillet 2008

    Great Location, safe neighborhood.

    Internet connection did not work. Tried my cable and hotel's cable. Had no problem with my cable at next hotel at Brussels.

  • 8/10 Anonymous ( Groupe de collègues de travail) 

    le  28 juillet 2008

    "I often stay here - it is a good hotel in a good location." (108065483)

    Great leisure facilities. Clean room. Pleasant staff. Good location

    Incredibly hot! Air con would be a huge improvement.

  • 9/10 Jennifer ( Couple senior) 

    de Taunton , GB  le  22 juillet 2008

    "We had a lovely time in London, and the hotel could not have been better situated." (97553948)

    Pleasnt and helpful young man booked us in. Room clean, and beds comfortable. Very pleased.

    No bad points.

  • 7/10 Anonymous ( Groupe de collègues de travail) 

    le  3 juin 2008

    "Reasonable value for money for central London location." (97301007)

    Good location, close to the Tube and central London.

    Breakfast quality poor.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Groupe de collègues de travail) 

    le  11 juillet 2008

    roomhad tea and coffee and decent shower

    Too many trainees checking in guests and they did not know what they were doing. The safe didnt work but got fixed and the hot water tap didnt turn off in my room and my mum didnt have hot water in her taps. Quite noisy as well with traffic and other guests.

  • 7/10 Anonymous ( Couple du même sexe) 

    le  3 juillet 2008

    "Would stay there again. " (108062161)

    Great location.

    Small room.

  • 7/10 Anonymous ( Couple du même sexe) 

    le  26 juin 2008

    "Great for an overnight stay." (97529990)

    The location is good for shopping and sightseeing being very close to the underground. Great value for such a central location.

    The room was on the small side.

  • 5/10 Anonymous ( Couple senior) 

    le  24 juin 2008

    "das zimmer war viel zu klein" (97005177)

  • 9/10 Anonymous ( Groupe de collègues de travail) 

    le  11 juin 2008

    "Great centrally located hotel perfect for overnight stays or weekend breaks in London" (97195784)

    central location

  • 2/10 Anonymous ( Couple senior) 

    le  6 juin 2008

    "Very poor indeed" (97349082)

    Online booking efficient

    Extensive list. Generally very slow/poorly organised and pedantic. Booking in took ~45 minutes and so made us late for an evening appointment. Bureaucracy over procedure for using leisure club meant I was eventually unable to do so due to limited time (a mjor reason for choosing the hotel!).

  • 8/10 Satish ( Couple senior) 

    de Peterborough , GB  le  3 juin 2008

    "The Hotel is very clean and the staff are very friendly and welcoming." (97582319)

    Location of the Hotel is perfect for the Westend shows.

    The room was small.

  • 9/10 Anonymous ( Couple senior) 

    le  2 juin 2008

    "Very good, I would recomend people to book there " (97374211)

    The staff very helpfull, and the booking in a dream well done

Les opinions exprimées sur cette page sont les avis personnels des clients et ne représentent donc pas obligatoirement l'opinion d’Active Hotels, Active Reservations ou ceux de nos partenaires de distribution. (A propos des commentaires clients).

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