The Clarendon Hotel, Edinburgh

25-33 Shandwick Place, Edinburgh, EH2 4RG

 

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3

Situé au cœur du centre-ville d'Édimbourg, sur Shandwick Place et aux portes de Princes Street, cet hôtel récemment rénové constitue un choix idéal tant pour la... more

 

£ Chambres à partir de 50 £ (≈ $85) par nuit
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8/10 Evaluation globale

Catégorie Évaluation moyenne
8/10 Processus d'enregistrement
8/10 Votre chambre
8/10 Bon fonctionnement des équipements
8/10 Ordre et propreté de l'hôtel
7/10 Performance du personnel
8/10 Expérience générale
8/10 Rapport qualité / prix
  • 5/10 Anonymous ( Couple Jeune) 

    le  1 juillet 2008

    "Overall the stay at the clarendon was average. It was not too expensive for edinburgh prices but way too expensive for the quality of the hotel. If i was to goto edinburgh again i would consider a more expensive and hopefuly therefore better hotel." (108026835)

    The check in process was very good, as soon as we arrived the staff at the hotel knew we had booked and directed us to our room. Location was'nt too bad either, just across the road to princess street. They give you a discount card for the parking which is supposed to be 20% but it's still costly.

    There was no car park at the hotel and the nearest is down the street approx 500 yards away which is not secure parking and costs £15 a night. The room was VERY VERY basic and in need of serious modernisation, wallpaper in the room was scratched and ripped in some places, brown flowery throw on the bed and an itchy blanket underneath. When we got a taxi back to it on our night out the taxi driver laughed and asked why we would stay in a hotel like that, we did not get an explanation as to why he said it but it did not sound good. The outside of the hotel was a bit grubby too, a small window and door which was dirty with a small sign. luckily a local man pointed the hotel out to us or we might have been walking with our bags for a while longer.

    6 personnes sur 6 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Couple du même sexe) 

    le  27 août 2008

    "Good stay. Centrally located at the end of Princes Street.Breakfast was good and set us up for the day. The hotel seemeed a bit'tired' in some areas but overall it was to an adequate standard. Staff were friendly and polite although they couldn't find me any Earl Grey tea bags!Overall a good stay." (107225519)

    Friendly, corteous staff.Room was clean.Beds comfortable.

    Shower leaked so bathroom floor became a lake. I did mention it to hotel and they were grateful for my comments and promised to put it right. Bedlinen clean but bedspread had unsavoury looking mark onit which put me off slightly.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 L c ( Couple du même sexe) 

    de Kirkham , GB  le  21 août 2008

    "OK A little over priced for size of room" (107100027)

    Very pleasant staff

    Directions failed to mention you cannot drive to hotel (bus, taxis & bike route) so spent wasted time trying to negotiate diversions etc.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Audrey ( Voyageur seul pour affaires) 

    de Leeds , GB  le  2 avril 2008

    "séjour très agréable, aucun point négatif, aucune 'mauvaise surprise', très bon emplacement, personnel agréable. rien à redire." (97311403)

    wifi, bathroom, localisation

  • 6/10 Anna ( Couple Jeune) 

    de Montrouge , FR  le  8 janvier 2008

    "Le personnel d'accueil n'était pas du tout aimable La chambre était un peu humide Le ventilateur de la salle de bain était trop bruyant Le petit déjeuner était décevant" (97750218)

    petit déjeuner très moyen: pas de fruits frais, oeufs sans goût bruit excessif de la ventilation de la salle de bain très mauvaise insonorisation générale

  • 7/10 Jean-marc ( Couple senior) 

    de Bonne , France;FR  le  19 juillet 2006

    "vue des chambres, arrêt de bus,situation exact avec plan, vue des chambres" (3304916596)

    bonne situation, bon petit déjeuner

    accueil,

  • 7/10 Anonymous ( Couple senior) 

    le  12 août 2008

    "One night stay for Tattoo--room very expensive at £150 but thats the market at that time. Room clean and comfortable though" (108002857)

    Location excellent

    Traffic noise from main street outside. Also Church clock chiming all night. Fire alarm went off also with unimpressive attention at evacuation. Limited facilities

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Christine ( Couple senior) 

    de Narbonne , France;FR  le  14 février 2006

    "globalement très très bien ! personnel super gentil." (3304188128)

    accueil, personnel sympa, petit déjeuner varié et copieux, chambre spacieuse, propre.Possibilité gardiennage valises.situation dans édimbourg

    tout est ok.

  • 7/10 Sheila ( Voyageur seul pour affaires) 

    de London ontario , CA  le  9 août 2008

    Staff was excellent, very happy and helpful.

    We suffered many sleepless nights due to very very uncomfortable beds.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple du même sexe) 

    le  9 août 2008

    "pleasant stay..recommended" (107255278)

    friendly staff...clean hotel...excellent location in relation to castle/city centre...20% off secure carparking

    although room nicely decorated there were bulges in the wall covered with wallpaper to hide it...looks cheaply done....plug wire from tv stretched to socket...looks unprofessionally done..no need

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Carl ( Autre) 

    de Hathersage , United Kingdom;GB  le  25 décembre 2005

    petit dejeuner tres simple et tres bon, accueil a l etablssement chaleureux

  • 9/10 Anonymous ( Couple Jeune) 

    le  5 août 2008

    "We are satisfied and happy of the service.We are going to recommend your place to our other friends who are planning to visit edinburgh." (107115157)

    All the staff are excellent, very helpful, courteous and trust worthy. The place is walking distance from the castle, park and high street.

    The curtains and bed cover needs updating the colors.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Raymond ( Groupe d'amis d'adultes) 

    de Waterloo , Belgium;BE  le  17 décembre 2005

    "J'aurais aimé savoir s'il y avait un parking de l'hôtel..." (2858905)

    Bien situé par rapport aux lieux touristiques, pas trop loin d'un parking public.

    Le petit déjeuner (petites quantités !)

  • 7/10 Kelly ( Couple du même sexe) 

    de South shields , GB  le  1 août 2008

    "Fair but not bad for money paid." (108037592)

    Room was adequate, good location for Princes street and buses to the zoo etc. Staff friendly and helpful. Breakfast was good.

    Very noisy on a night time and early morning due to location. Very heavy traffic on road. Woken up at 4.45am by delivery van to newsagent across the road. Decor fairly dated and very 'bumpy' bedroom floor. Waited 45 mins for iron and ironing board to arrive in room.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Famille avec des enfants adolescents) 

    le  8 novembre 2005

    "hôtel agréable, facile d'accès de l'aéroport (par bus ou voiture), en centre ville, il a répondu à notre attente" (2890685)

    une chaise dans la chambre (chambre 208)

  • 8/10 Anonymous ( Couple senior) 

    le  4 novembre 2005

    "hotel agreable et tres bien situé en plein centre ville." (2805796)

    s de bains impec, jolis couloirs, bar sympa ,bons petits dej mais pas extraordinaires

    ch 322 un peu triste ,sont elles toutes pareilles ?

  • 8/10 Anonymous ( Couple senior) 

    le  19 juillet 2008

    "OK, definately stayed in much worse hotels." (97784360)

    Clean & tidy, central location

    Heating set too high, others may not think so.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Robert ( Couple senior) 

    de Cary, nc , US  le  8 juin 2008

    "Hotel was convenient location and reasonable accomodattion; staff addressed the normal things they were comfortable doing, but made no effort to resolve the parking issue. Parking cost undermined the good value of the hotel price. " (97232724)

    --room was clean --good mattress --good breakfast; on time --hotel close to downtown; easy access to downtown area --Free Internet

    --no parking provided by hotel; closest available parking was at car park about 5 min away. Cost of parking was 18 pounds per 24 hour period. Hotel claimed an arrangement for 20% discount (they punch a parking voucher in the hotel office with a machine provided by the car park company which is supposed to reduce the fee when checking out of the parking lot). The system didn't work; had to pay full parking fee. Hotel made no effort to resolve the problem; no attendants on duty at the parking deck when we checked out so no opportunity to resolve the issue. --Hotel is in an area of town that is under construction--main street in front of hotel entrance in long term project that will take several years to complete. Neither the directions at booking nor hotel staff (when called them on phone) made any mention of this issue. This was a difficult problem when arriving at night as we did. --shower very hard to adjust the water temperature; --Room quite small to handle luggage for two people

    4 personnes sur 4 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple Jeune) 

    le  18 avril 2005

    "rien a dire sauf que nos attentes ont ete comblees." (2022200)

    petit dejeuner local et continental excellent, reception bonne, bien situe

    hotel bruyant cause planche, note dutilisation du telephone inexistante

  • 9/10 Anonymous ( Voyageur seul pour affaires) 

    le  8 janvier 2008

    efficacité des prestations et très bonnes qualités, personnel chaleureux.

    1 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 Brian ( Voyageur seul pour loisirs) 

    de Birkenhead, merseyside , GB  le  6 juin 2008

    Convenient Location - it is suffering at present from the proximity of the major works for the new tram system in the city

    room was a bit 'tired' and only just qualified as a double!but the bed was comfortable

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple senior) 

    le  19 juin 2008

    "good except for roadworks" (97460894)

    room comfotable, staff very helpful, breakfasts very good

    no parking. unfortunately road hotel was in was closed due to work for tramway systemn

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Roger ( Couple senior) 

    de Darlington , GB  le  29 juillet 2008

    "very good my wife had a wonderful time looking forward to going back" (108096746)

    very lucky with the weather,Edinbrugh is a wanderful city witha good nite life for young and old

    2 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple Jeune) 

    le  30 juin 2008

    "ENJOYABLE" (97191626)

    CLEAN HOTEL, NICE STAFF, GOOD BREAKFAST.

    ROOMS WERE EXTREMELY SMALL, ALMOST CLAUSTROPHOBIC, HAD TO OPEN A WINDOW TO GET ENOUGH AIR.

  • 9/10 Audrey ( Voyageur seul pour affaires) 

    de Paris , FR  le  19 août 2008

    Service agréable. Hôtel bien situé, calme. Chambre bien.

    salle de douche un peu petite; pas beaucoup de place pour poser les affaires.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 David ( Couple Jeune) 

    de Durham , GB  le  24 juin 2008

    "Would give it 4/5 for the overall stay. Cant ask for more. Nice Hotel" (108095028)

    Excellent Service, easy check-in, very clean hotel and nice room

    Room decor slightly old fashioned, not to my taste but possibly to others.

  • 10/10 Anonymous ( Voyageur seul pour affaires) 

    le  17 juillet 2008

    très bien situé, calme, personnel acceuillant et attentif ; propreté respectée et bonne organisation; confortable; très bon rapport qualité/prix

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Voyageur seul pour loisirs) 

    le  17 juin 2008

    breakfast good location very good

    decor a bit dated e.g some carpets

  • 8/10 Robert gary ( Couple senior) 

    de Bothwell , GB  le  3 juin 2008

    "Most enjoyable weekend. Would recommend to others." (97872301)

    Great location, no fuss check-in, pleasant staff, enjoyable short stay.

    Breakfast reasonable.

  • 7/10 Anonymous ( Voyageur seul pour affaires) 

    le  24 mai 2008

    Quick check-in. Nice welcome and goodbye. Good service and quality of food at breakfast.

    Walls were a bit too thin and could hear my neighbors just when they were going to their door. There could have been more of a choice for the cold part of breakfast.

  • 8/10 Anonymous ( Voyageur seul pour affaires) 

    le  21 mai 2008

    " For my purpose this hotel had an excellent location, and did the job in hand at the right price. " (97453247)

    I am of the opinion that for the West End of Edinburgh this is a well-serviceable provision, at a realistic price.

    Room qiute small, and, in general the inside of the proeprty is becoming tacky and could benefit from a 'face-lift'.

  • 9/10 Anonymous ( Voyageur seul pour loisirs) 

    le  18 mai 2008

    location

    not much,rooms sl older but new bathroom so for money excellent value

  • 8/10 Sean ( Couple Jeune) 

    de Thorold , CA  le  19 septembre 2008

    "Good value for the money." (107281190)

    Located downtown, close to Edinburgh castle, great shower, clean room.

    Free internet was very slow, breakfast was horrible

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Ankush ( Couple Jeune) 

    de Pune , IN  le  14 mai 2008

    "I think the room is one of the most important factors in a stay at a hotel. It should brighten up your mood when you enter it. Apart from the room, our overall experience in the hotel was good." (97180827)

    The room was very clean, service was good, staff were friendly, complimentary breakfast was excellent

    The view from the room was very bad. The window opened out to a roof terrace full of bird droppings. I understand every guest may not get the best view but for 100Uk pounds room,I expected better. You can at least make a garden terrace in the roof so that guests can look out of the window.

  • 10/10 Joanne ( Couple Jeune) 

    de Airdrie , GB  le  14 mai 2008

    "Overall the hotel was excellent, the room was modernised and the bathroom was immaculate. The breakfast was lovley and overall the hotel was excellent value for money." (97969414)

    The hotel was perfectly located in the centre of town and close to the bars and restaurants.

    Because the hotel was old the floorboards were very sqeaky and the walls were thin and could therefore heard people in the next rooom.

  • 5/10 Anonymous ( Couple Jeune) 

    le  29 août 2008

    "it served it purpose and was in a great location to the city" (107296000)

    clean bathroom

    marks on walls in bedroom (stains) poor staff for breakfast (not alert and unable to fully speak english)

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Anonymous ( Couple senior) 

    le  10 mai 2008

    "Overall very good and very well run. Service overall very good and we both enjoyed the stay." (97320610)

    Easy access and very near to the principal area of Edinburgh, i.e Princess Street. Pity about the works for the new Tram situ, but nevertheless it was very easy to get to.

  • 9/10 Anonymous ( Couple senior) 

    le  13 juin 2008

    "Very clean and friendly. Good central location." (97115126)

    Looks as though it has been recently refurbished.

    Furnishings a bit 'old-fashioned'.

    1 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 Anonymous ( Autre) 

    le  13 juin 2008

    "Generally quite good " (97786111)

    good price, good location and good breakfast

    The carpet was a bit smelly

    1 personnes sur 2 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Voyageur seul pour loisirs) 

    le  9 mai 2008

    "No issues with accommodation or staff.Breakfast was good and the location was ideal for my onward journey." (97174122)

    Clean and good location.

  • 8/10 Kate ( Voyageur seul pour affaires) 

    de London , GB  le  9 mai 2008

    "Very nice and clean and in a fantastic location." (97862180)

    Location

    There was also a terrible smell in the room and hallway. It was like a room air freshener but it was so sweet and horrible - I had to have the window open as it was very overpowering and sickly.

  • 9/10 Anonymous ( Couple Jeune) 

    le  8 mai 2008

    "Excellent standard of cleanliness and good breakfast. Good range of information on events and dining etc. Overall good value for money and very close to Princess Street." (97303364)

    Cleanliness, good breakfast, good range of information on events and dining etc. Very close to Princess Street.

  • 8/10 Anonymous ( Couple senior) 

    le  20 août 2008

    "Very enjoyabel" (108085219)

    Helpful and friendly staff - responded to requests promptly

    An extra half-hour for breakfast would be welcomed - especially for Festival-goers who have been to late events

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Kathryn ( Autre) 

    de Newton aycliffe , GB  le  2 mai 2008

    "The first impression of the external of the Hotel was not very good. The doorway appeared dirty and uninviting. Apart from this, once inside everything was spotlessly clean. The Staff were welcoming and, at breakfast, extremely efficient. When making our booking there was no mention that the Hotel did not provide Evening Meals, however, this was really not a problem due to it's close proximity to a large variety of cafes and restaurants." (97286141)

    The room provided the basic essentias of TV, Kettle and Hairdryer and was impeccably clean with Housekeeping visiting daily to clean and change bedding and towels.

  • 10/10 Marie ( Voyageur seul pour loisirs) 

    de Swindon , GB  le  16 août 2008

    Proximity to centre of city/ cleanliness

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Donald ( Autre) 

    de Wigan , GB  le  20 avril 2008

    good location,close to Princes Street. Very reasonably priced. Clean and tidy room. Efficient staff

    Nothing except the heavy bed clothes,duvets would be much better.

  • 8/10 Chatree ( Couple senior) 

    de Bangkok , TH  le  19 avril 2008

    "Would stay here again and recommend to friends." (97626960)

    Good location. Clean room. Value for money.

    Construction in front of the hotel (actually on the whole street), but it isn't a problem if you wake up early.

  • 9/10 Anonymous ( Voyageur seul pour loisirs) 

    le  12 juillet 2008

    excellent breakfast! check-in friendly and efficient

    0 personnes sur 1 ont trouvés ce commentaire client utile:

  • 6/10 Philip ( Couple senior) 

    de Nottingham , GB  le  27 avril 2008

    "A great location near to Princes Street. Hotel is tired and dated. The room we had was small and at the front so we had noise from the roadworks and if they hadn't been there it would have been the traffic. I don't know about the other doors leading to the stairs, but the one opposite our room banged loudly when closing. Also floor boards creak loudly. Make sure you take ear plugs." (97612335)

    Loaction

    Small and dated room opposite stairs door that banged loudly when closing.

    1 personnes sur 2 ont trouvés ce commentaire client utile:

  • 6/10 Anonymous ( Voyageur seul pour affaires) 

    le  11 juin 2008

    "Not enjoyable because of the hot stuffy room." (99280573)

    The room was very stuffy and hot with no fresh air and no air conditioning. Even the corridors were stuffy. Seemed like the hotel did not have air conditioning. There was no shelf in the shower to put toiletries.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

Les opinions exprimées sur cette page sont les avis personnels des clients et ne représentent donc pas obligatoirement l'opinion d’Active Hotels, Active Reservations ou ceux de nos partenaires de distribution. (A propos des commentaires clients).

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