Swissotel The Howard London, London

12 Temple Place, London, WC2R 2PR
5  

Cet hôtel 5 étoiles chic et contemporain propose de superbes chambres de luxe. Il constitue un petit havre de paix à deux pas d'Embankment et offre une vue pano... more

 

£ Chambres à partir de 148 £ (≈ $252) par nuit
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9/10 Evaluation globale

Catégorie Évaluation moyenne
9/10 Processus d'enregistrement
8/10 Votre chambre
8/10 Bon fonctionnement des équipements
9/10 Ordre et propreté de l'hôtel
9/10 Performance du personnel
9/10 Expérience générale
9/10 Rapport qualité / prix
  • 8/10 Anonymous ( Groupe d'amis d'adultes) 

    le  7 septembre 2008

    "generally good. a couple of bad points, i.e camp bed for older child & very expensive breakfast ( we ate brekfast out for far less)" (108060195)

    clean room, very modern, good facilities. quiet location.excellent location of hotel, within walking distance of many attractions & theatres

    breakfast not included in price. 3rd bed in room only a camp bed, a bit small for a tall 14 year old for 3 nights. not a very nice view from room window ( 5th flood courtyard view). could not book the family room on the internet, had to phone hotel.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Sally ( Couple Jeune) 

    de Swindon , GB  le  2 septembre 2008

    "Just what we had hoped it would be - efficient, friendly, clean - and we were even able to check-in three hours early! " (108024938)

    Everything was as we would have expected for the hotel's level of rating - room was surprisingly large - and everything very clean. Great position immediately behind Temple tube station on circle & district lines (very handy for travelling to Tower Hill for example). Less than 10 minutes walk from centre of Covent Garden. Quiet location too.

    Only real example we can think of is the cost of things within the hotel - bar prices and breakfast for example - but it's London, so not exactly unusual. If things were a bit more reasonably priced we would have spent money there - as it was, we simply bought 'externally' - including thw wine!

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 David ( Couple senior) 

    de Colchester , GB  le  19 août 2008

    "A wonderful stay, probably our best hotel experience in this country. The hotel is central, just metres from the underground and perfect for all the main London attractions. " (107278625)

    Excellent view and very well appointed room (free upgrade). The hotel has a lovely decor and the bars and restaurants are relaxing and welcoming. Very polite and well informed staff.

    Breakfast is expensive and not inclusive.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Anonymous ( Voyageur seul pour affaires) 

    le  11 août 2008

    "Excellent all round " (108011119)

    service quality superb

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Couple senior) 

    le  29 juillet 2008

    "Pleasant. Stained cushions not what one expects from an hotel of this quality, but overall room, cleanliness and service were good. Views of the River Thames were exceptional." (108020530)

    Room size good, staff very helpful, first-class riverside location , in-room facilities. Reaction of staff to deal with water leak from air-con fast and effective.

    'Throw cushions' on bed slightly stained.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Anonymous ( Couple Jeune) 

    le  25 juillet 2008

    "Very pleased" (97096861)

    Great service - upgraded to room overlooking Thames

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  5 mai 2008

    "had we known we were getting an upgrade to a suite, we would have brought a camera! I suppose this is impossible? Maybe an email the day before?" (97676756)

    the views, the terrace, the facilities

    the noise from the service lift, coffee machine did not work, breakfast staff seemed confused by our orders

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 Donna ( Couple Jeune) 

    de Kidderminster, worcestershire , GB  le  11 juillet 2008

    "room was ok, not really 5 star." (97118280)

    good location.

    building work was being done at the time we stayed at the hotel without any warning-very loud. mini bar and bar in the hotel was very expensive (aswell as breakfast). i know london is alot more expensive than what we are used to, but i think the hotel prices were over the top.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 10/10 Chris ( Couple Jeune) 

    de Dumbarton , GB  le  17 avril 2008

    "Only comment would be the price for drinks in the bar, just short of £16.00 for two drinks (bottle of beer and a vodka/blackcurrent/lemonade)." (97506168)

    Well appointed room, clean, nice room accessories great coffee machine.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 10/10 Nicola ( Couple Jeune) 

    de Montgomery , GB  le  9 juillet 2008

    "had a lovely stay" (97625352)

    lovely hotel, close to underground / covent garden / the strand

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Famille avec des enfants adolescents) 

    le  1 août 2007

    bed, coffee machine, view river,

    air/con poor. small shower screen

    3 personnes sur 4 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  2 avril 2008

    "The location was superb as I attended an event held at HMS President. The room was comfortable and the relaxed atmosphere reminded my Husband and I of our honeymoon. We will revisit as often as we can afford. The flexibility of staff was appreciated, I was feeling unwell on the Saturday and was able to have a generous helping of honey and lemon juice. The customer experience was extremely positive. well done!" (97076802)

    The excellent river views and general customer care

    Noting - wish we could have stayed longer!!!!

  • 9/10 Anonymous ( Couple Jeune) 

    le  5 janvier 2008

    "Best thing about hotel is the location. Staff very friendly and helpful. Room average for it's class, but all required facilities there and in good order. Public areas of hotel are stylish." (97934253)

    Great view from the room across the Thames.

  • 9/10 Anonymous ( Autre) 

    le  6 novembre 2007

    "The situation was ideal as I was taking my elderly mother to London to see a show in the Strand and a trip on the eye. The rooms and facilities were excellent and the attentive waiting staff and reception staff could not have been more helpful." (97463625)

    Situation of hotel and river views.

    Hairdryer confined to bathroom - standing for 20 minutes trying to dry hair in a steamy bathroom is not good.

  • 9/10 Anonymous ( Couple Jeune) 

    le  18 juillet 2007

    "I enjoyed it very much and would certainly stay there again." (99407459)

  • 10/10 Michael ( Famille avec des enfants adolescents) 

    de Rochester, new york , US  le  12 juillet 2007

    Everything.

  • 10/10 Anonymous ( Couple Jeune) 

    le  4 juillet 2007

    the room and the view was fantastic and the staff were very friendly and helpful would definately stay again and in a good position for theatre.

    The drinks were a bit expensive

  • 10/10 Steven greg ( Couple Jeune) 

    de Chesterfield , GB  le  27 juin 2007

    Friendly Staff, Great views from room and Great food

    A little pricey, but it is London.

  • 8/10 Anonymous ( Groupe d'amis d'adultes) 

    le  26 juin 2007

    rooms spacefull

    not a great outlook on gardenview all offices

  • 8/10 Anonymous ( Couple Jeune) 

    le  19 juin 2007

    "Informative staff with pleasant attitude. Excellent, if expensive restaurant. An overall pleasant experience." (99610578)

  • 4/10 John ( Groupe de collègues de travail) 

    de Leicester , GB  le  18 juin 2007

    Room was 'bog standard'.

    Television broke down and various other things did not work (including 2 of the lifts at the busiest time!

  • 10/10 Anonymous ( Voyageur seul pour loisirs) 

    le  14 juin 2007

    "An impressive hotel with exceptional services and quality staff. Close to the heart of the city it was great to finish my stay in the UK with this hotel." (99548006)

    I was impressed by everything about the hotel. I had spent 3 weeks in other hotels with the UK and they did not compare to this hotel.

    That I did not find this hotel earlier.

  • 10/10 Garry ( Couple senior) 

    de Billericay , GB  le  23 mai 2007

    "Right from the start on entering the hotel by a very polite doorman to the reception everybody was very polite. The room was very clean and tidy and a good size too so we did not feel cramped, the kingsize bed was wonderfully comfortable." (99978988)

    Very clean and tidy and totally as expected. Thank you for a very pleasant stay, would highly recommend.

  • 8/10 Anonymous ( Couple senior) 

    le  16 mai 2007

    The location was good. The room was a reasonable size and quiet - which we requested. Our evening meal was very good - though pricey.

    I like to use my own hairdryer - and sockets didn't align with the bedroom mirror. Evening meal expensive - though enjoyable. Room key took three attempts by staff to open our room door.

  • 9/10 Francisco ( Couple senior) 

    de Brasilia , BR  le  21 avril 2007

    Friendfull staff, excepcional view and very nice localization.

    The shower. The shower's box is too small.

    0 personnes sur 1 ont trouvés ce commentaire client utile:

Les opinions exprimées sur cette page sont les avis personnels des clients et ne représentent donc pas obligatoirement l'opinion d’Active Hotels, Active Reservations ou ceux de nos partenaires de distribution. (A propos des commentaires clients).

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