Sheraton Heathrow Hotel, West Drayton

Colnbrook Bypass, West Drayton, UB7 0HJ
4

Cet hôtel 4 étoiles vous permettra d'accéder facilement et rapidement à l'aéroport de Londres Heathrow, et à son nouveau terminal 5, le tout à proximité de Wind... more

Date d'arrivée:
Date de départ:
 

£ Chambres à partir de 60 £ (≈ $105) par nuit
Taper votre date de séjour pour faire apparaitre les chambres disponibles

8/10 Evaluation globale

Catégorie Évaluation moyenne
8/10 Processus d'enregistrement
8/10 Votre chambre
7/10 Bon fonctionnement des équipements
8/10 Ordre et propreté de l'hôtel
8/10 Performance du personnel
8/10 Expérience générale
8/10 Rapport qualité / prix
  • 3/10 Rosemary ( Couple senior) 

    de Ashford , GB  le  30 septembre 2008

    "Dissapointing wanted a pleasent nights stay before our holiday just did not do that" (107273709)

    It is near Heathrow!

    Dirty! Hair was in the waste bin! The whole hotel is in need of a complete re fit Curtains filthy carpets thread bare

  • 9/10 Michael ( Couple senior) 

    de Te puke , NZ  le  13 juin 2008

    "Value for money it was excellent. Stayed 3 weeks in UK and your hotel was great value. We only spent sleeping hours there as we had full days and evenings so it suited our purpose and budget." (97920321)

    web site advised of free bus to heathrow terminal which we used each day for underground to London. Shuttle by hotels too expensive. Appreciated the info

    Got a faulty thermostat at 50 yrs old and would have liked to be able to turn the roon down to lower temp. Bed also had some degree of roll together. You were too expensive on the food available at hotel

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Richard ( Couple senior) 

    de Wannanup , AU  le  28 septembre 2008

    good location to heathrow airport, car hire and McDonalds

  • 8/10 Anonymous ( Couple Jeune) 

    le  18 septembre 2008

    "Hotel was quite pleasant, friendly staff, not bad food." (107109565)

    Close to T1, T2 & T3, modern room, comfortable bed.

    Bit of a pain to get to late at night due to 30min frequency of the Hoppa Bus

  • 10/10 Matthew ( Couple Jeune) 

    de Boulder , AU  le  16 septembre 2008

    "A very pleasant experience." (108080130)

    Bed was lovely and comfortable

    Hallway noise was a bit loud at night.

  • 8/10 Anonymous ( Couple senior) 

    le  27 août 2008

    "very pleasant stay and convenient for travelling" (97836917)

    very comfortable beds and pillows

  • 10/10 Frankie ( Couple Jeune) 

    de Derry , GB  le  12 juin 2008

    "A good value for money Hotel" (97945959)

    Very clean

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 John ( Couple senior) 

    de Moody , US  le  20 mai 2008

    Club room access

    Extreamly expensive local phone calls. No airconditioning.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  26 août 2008

    "room very clean,comfy bed,very good meal at the restaurant,with staff being most professional" (108009765)

    real value for the price

  • 8/10 John ( Couple senior) 

    de Holsworthy , GB  le  11 juin 2008

    "Comfortable" (97371669)

    Convenient for Heathrow airport and we wish to book for another nights stay on Tuesday 5th August but are hesitant for the reason below.

    When we booked out of the hotel we were very annoyed that an error had been made with the charging of £199 for the one night and not £71 as pre-booked on the internet - how did this happen???? an adjustment had to be made and we are waiting to see what was taken from our credit card at time of booking.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 5/10 Raul ( Couple senior) 

    de Boca raton , US  le  19 août 2008

    "Adequate" (107194508)

    The proximity to Heathrow airport

    They charge GBP 15 for Internet and charge for it even at the lobby or GBP 3 for a soda at the minibar. In my opinion this causes nobody but corporate clients consuming

  • 7/10 Anonymous ( Voyageur seul pour affaires) 

    le  10 août 2008

    Glasses were dirty,lack of hot choc (was there the last time I stayed)

  • 7/10 Rachel ( Voyageur seul pour loisirs) 

    de Birmingham , GB  le  6 août 2008

    The hotel was clean and comfortable. The rooms where nice and the bed was ridiculously comfortable. The conference centre was good and had everything that we required.

    The front desk staff upon check in where a little bit cold and seemed reticent to help or raise a smile. All other staff where very pleasant and helpful.

  • 7/10 Jean ( Groupe d'amis d'adultes) 

    de St lawrence, jersey , GB  le  19 avril 2008

    "I booked this hotel online about 6 or so months before our stay. We were travelling as a group of 10 adults and needed an overnight stay. When we arrived at the hotel, it took over an hour to check in, because they seemed to have no rooms for us!!! although we had the documentation to proove they should have, so they had to work hard to fit us all into the rooms we had booked - so very disappointed in this as we were all tired as it was midnight, and we were in transit so did not need to be waiting around for an hour whilst they sorted the mess out. On saying this, we liked the rooms and the hotel, but I believe they had overbooked their hotel, and my booking was completely overlooked." (97781297)

    The Beds!! absolutely wonderful and the Pillows too!

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Katherine ( Famille avec des enfants adolescents) 

    de Berlin, maryland , US  le  22 mars 2008

    "The food was quite good. The mixed drinks are a little weak for the price." (97142185)

    The bed was very comfortable and the bedding was crisp and fresh.

    It was very misleading to say that the use of the computer to print out boarding passes was complimentary. Complimentary to me means FREE not $10.00 and we made a mistake while printing it out so the whole experience ended up costing us $20.00. I am more accustomed to this being free in hotels.

    2 personnes sur 2 ont trouvés ce commentaire client utile:

  • 7/10 Adam ( Voyageur seul pour loisirs) 

    de Newport , GB  le  3 août 2008

    "Satisfactory." (107133865)

    Room service meal was good. Bar service was good.

    Arrogance at check by receptionist. Gratuities paid on bills go to hotel and not to serving staff.

  • 10/10 Audrey ( Famille avec des enfants jeunes) 

    de Auckland , NZ  le  7 juin 2007

    "We were happy with every aspect of our stay. However the cost of eating there was too much for a family, especially breakfast. I found the online booking great with the exception of the 'status' of the child and needed to ring the help line to get clarification." (99488442)

    Clean, tidy, efficient, friendly and we didn't hear a single plane!

    The only negative was if anything was even moved in the mini bar, it's cost was then added to the bill

    3 personnes sur 3 ont trouvés ce commentaire client utile:

  • 9/10 Mike ( Couple senior) 

    de Edinburgh , GB  le  22 juillet 2008

    The member of staff serving lunch snacks in the coffee area opposite reception was excellent.

  • 6/10 Anonymous ( Couple senior) 

    le  26 mars 2008

    view on the garden - singing of birds

    room too small - noisy heating system

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 9/10 Anonymous ( Couple senior) 

    le  9 juillet 2008

    "Comfortable and quiet, (except when the aircraft were using a nearby runway). " (97975733)

    Excellent Continental breakfast. We also appreciated having coffee and tea making supplies in the room. The beds were very comfortable. The window opened, too. We like a little fresh air.

    The refrigerator was stocked with drinks (alcoholic and pops and juice)that were quite high priced. If we took anyting out, it would be added to our bill. It would have been nice if the refrigerator had a section we could have put in our own stuff we wanted to keep cool e.g. chocolate or milk.

  • 7/10 Anonymous ( Couple senior) 

    le  3 juillet 2008

    "Good" (97705111)

    Good location. nice cooffee shop and lounge facilities

    Mini bar problems Charges appear fro use not correct.Told opening mini bar activates acharge. how can one open the mini bar to see whats on offer or to use the fridge. Seems any use of the min bar should be substantiated by a sign slip.

  • 7/10 Anonymous ( Couple senior) 

    le  2 juillet 2008

    "Very adequate" (97526310)

    Pleasant Staff

    Needs some refurbishing

  • 8/10 Catherine ( Couple senior) 

    de Aberdeen , GB  le  30 juin 2008

    Very convenient & reasonable standard hotel for price

    Salt and pepper in wrong pots!

  • 7/10 Anonymous ( Voyageur seul pour loisirs) 

    le  18 juin 2008

    "Pleasant" (97531161)

    The room is comfortable and very good value for money. It's location is excellent particularly for me on this trip as I was transiting through to Paris the next day.

    The major area of disappointment was the toilet. I took a bath and from the bath I could see below the rim of the toilet which was filthy and had obviously ha not been cleaned properly for some time!

  • 10/10 Anonymous ( Couple senior) 

    le  17 avril 2007

    "Location was good in relation to Heathrow Airport." (99474972)

    Quiet and well appointed. Clean,with good quality linen. Sensible selection of food etc.

    1 personnes sur 1 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Famille avec des enfants adolescents) 

    le  4 juin 2008

    "really enjoyed it" (97595234)

    excellent service

    a bit expensive for meals

  • 9/10 Martin ( Couple senior) 

    de Bath , GB  le  30 mars 2008

    "The booking process was straight forward, the rooms were of a high standard and the hotel was bright and well appointed, the only negative point was the bar did not open until 17:00 hrs" (97728644)

    Clean up to date decor and facilities in the room, and polite staff

  • 10/10 Fatma ( Voyageur seul pour loisirs) 

    de Cairo , GB  le  1 décembre 2007

    the room was very nicely and warmly decorated

    Television oes not offer much in terms of movies

  • 9/10 Lee ( Voyageur seul pour loisirs) 

    de Gisborne , AU  le  31 juillet 2007

    "I found the hotal overall to be very good the rooms were clean and well maintained." (97816232)

    The hotel was clean and comfortable

    Their was a smell of stail Cigerettes in some areas

  • 10/10 Sandra ( Famille avec des enfants adolescents) 

    de Reno, nevada , US  le  30 juin 2007

    "Very nice upscale facility; proximity to the airport excellent; and very customer service oriented." (99952238)

    The room was nice and big; nice clean bathroom; and the pillows were heaven. The nicest room we stayed in on our trip.

    some of the wallpaper, especially in the bathrooms needed updating.

    2 personnes sur 3 ont trouvés ce commentaire client utile:

  • 8/10 Anonymous ( Voyageur seul pour loisirs) 

    le  1 juin 2007

    confortable, clean

    the wireless internet did not work

  • 8/10 Durairaj ( Couple senior) 

    de Leicester , GB  le  24 avril 2007

    "will come back again" (99698560)

    comfortable

  • 10/10 Anonymous ( Couple Jeune) 

    le  30 mars 2007

    very nicely kept.

    car park meter, would not return our change, however the staff were very helpful.

Les opinions exprimées sur cette page sont les avis personnels des clients et ne représentent donc pas obligatoirement l'opinion d’Active Hotels, Active Reservations ou ceux de nos partenaires de distribution. (A propos des commentaires clients).

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