Best Western Premier Shaftesbury Hotel, London

65 - 73 Shaftesbury Avenue, London, W1D 6EX
4

Il Best Western Premier Shaftesbury Hotel Piccadilly è situato giusto nel cuore di Londra, nell'area dei teatri e offre la posizione perfetta per esplorare Lon... more

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£ Camere a partire da £ 99 (≈ $181) a notte
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8/10 Valutazione generale

Categoria Valutazione media
8/10 Procedura di check-in
7/10 la vostra stanza
7/10 Funzionamento dei servizi
8/10 Ordine e pulizia dell'albergo
8/10 Comportamento del personale
8/10 Esperienza complessiva
9/10 Il valore generale dei soldi
  • 10/10 Annette ( Giovane coppia) 

    da Strabane, county tyrone , GB  il  5 agosto 2008

    "We had a fantastic time. We have been around a great number of hotels and we can both say its one of the best we have ever been too. Our stay from beginning to end was fantastic, i could talk all the time about it.." (97184888)

    Excellent service, we booked a romance package and it was fantastic really romantic.

    1 persone su 1 hanno ritenuto utile tale commento:

  • 10/10 Anonymous ( Giovane coppia) 

    il  27 agosto 2008

    "Excellent service " (107187871)

  • 9/10 Hannah ( Giovane coppia) 

    da Witney , GB  il  16 aprile 2008

    "This hotel is opposite Chinatown and a few minutes walk to Leicester Square. The tube is so easy easy to use and the nearest one was on Leicester Square. There are loads of restaurants and bars around and plenty of shops. It is also very close to Oxford Street." (97078806)

    Very clean. Staff very helpful and polite.

    Our room was very small.

    5 persone su 6 hanno ritenuto utile tale commento:

  • 10/10 Anonymous ( Giovane coppia) 

    il  21 agosto 2008

    "Would stay there again." (107217908)

    Great location, few minutes walk to covent garden and leicester square. Good value as we got a clubroom at a discount thru your website which is large and quiet. Great bathroom and showering facilities. Clean. Staff were efficient and friendly.

  • 9/10 Michael ( Famiglia con bambini piccoli) 

    da Cedar hill , US  il  19 agosto 2008

    "My boyfriend and I will continue to stay at your hotel when we are in London again..." (107153517)

    The bed in my room was a very romantic focal point to the room.

    The toilet did not flush

  • 7/10 Pierre ( Viaggiatore solo per lavoro) 

    da Cascais , PT  il  13 aprile 2008

    "Great location and rooms nicely decorated but small. Double room okay for single occupancy but tight for two. Internet never works in the rooms (but you get Wi-fi in the (tiny) lobby. This is a 100% non-smoking hotel, incl. in all the rooms." (97670260)

    Great location, especially for night life (theaters, restaurants). Room nicely decorated (but small ! )

    Several stays in this hotel and internet NEVER works in the rooms. Staff was helpful but seems to be or recurrent or permanent problem which Management or owner doesnt' care about it ! Cost of breakfast.

    1 persone su 1 hanno ritenuto utile tale commento:

  • 9/10 Christian ( Coppia adulta) 

    da Westmoorings , Trinidad and Tobago;TT  il  7 luglio 2007

    "BREAKFAST IS GOOD BUT EXPENSIVE LOCATION IS PERFECT CONCIERGE IS VERY HELPFULL ROOM MAKEUP IS FAST AND THOROUGH AIR CONDITIONG PROBLEM --IN A PARTY OF 4 ROOMS ; ONE HAD TO CHANGE ROOM,ONE HAD WATER LEAKING FROM A/C,TWO COMPLAINED OF NOT COOLING PROPERLY . SAVED A LOT OF MONEY BY BOOKING ON-LINE -- AT LEAST 50% WILL STAY HERE AGAIN" (99288447)

    LOCATION

    AIR CONDITIONERS NEED CHANGING

    4 persone su 4 hanno ritenuto utile tale commento:

  • 8/10 Michael ( Giovane coppia) 

    da Sunderland , GB  il  8 agosto 2008

    "a pleasurable experience i will look forward to staying in a best western premier again" (107295231)

    Good clean hotel, i liked the extras in with the romance package, they pleased my wife as it was our first year aniversary

    room a little too hot, air conditioning was loud when trying to sleep

  • 8/10 Anonymous ( Gruppo di colleghi di lavoro) 

    il  18 marzo 2008

    "Hotel was good value for money and perfectly postioned within theatre land and close to piccadilly circus tube station. Room was comfortable, modern and contained all that you need for a short stay. Size of the room was just right for one person but it would have been a bit of squeeze for two. Television within bathroom wall was a quality touch but unfortuunately mine did not work." (97716835)

    excellent postion for surrounding attractions

    Slight traffic noise

    1 persone su 1 hanno ritenuto utile tale commento:

  • 9/10 Anonymous ( Coppia dello stesso sesso) 

    il  12 marzo 2008

    "all staff very polite and helpful" (97726885)

    all. location most important

    1 persone su 1 hanno ritenuto utile tale commento:

  • 8/10 Anonymous ( Coppia adulta) 

    il  3 luglio 2008

    Central location. Adequate for stay

    Closing at 0200 hrs in centre of London. Not allowing late night out having to be back before closing.

  • 9/10 Debbie ( Giovane coppia) 

    da Shoeburyness, essex , GB  il  28 giugno 2008

    "Lovely beautiful hotel we would love to come again overall a great experience." (97966464)

    beautiful room lovely complemental gifts in our room made us feel really special turn down service nice touch with little goodnight card. breakfast really nice.

    We didnt like that the laundry man was in the customer lift with us on the way to breakfast with dirty sheets in a trolley. We also didnt feel that the lady on reception was very welcoming she was a bit cold and hard to understand due her accent.

  • 9/10 Anthony ( Coppia adulta) 

    da Ipswich , GB  il  19 giugno 2008

    "very enjoyable as the hotel was so central" (99302125)

    room was well proportioned, facilities were very good ,decor stylish and modern

    no Earl Grey tea in room!

  • 5/10 Andrew ( Viaggiatore solo per piacere) 

    da Kings lynn , GB  il  16 giugno 2008

    "Having stayed at other Best Western hotels, like the one in Edinburgh, this wasn't a patch on that experience." (99405454)

    It was quite a nice and clean hotel - comfortable room, quite large. Its location is good, although not for where I wanted to be. Good shower.

    The internet connection in the room wasn't working. Complimentary water wasn't where I was expecting it. Some staff very friendly, some quite unemotional and almost unfriendly. I guess it was a typical London hotel. Having stayed at other Best Western hotels, like the one in Edinburgh, this wasn't a patch on that experience.

  • 5/10 Anonymous ( Altro) 

    il  9 giugno 2008

    I had reserved two rooms for two nights - four night total. They only had one room for us. We had to share and fight to get fair rate. No manager on site. No none who could take decisions...They were making us feel like if they were makinf us a favor for not charging us for two rooms....hello...we only had one room, why should we pay for two?!!!!

  • 7/10 Anonymous ( Giovane coppia) 

    il  28 maggio 2008

    Reception area and staff welcoming

    Room very cramp and dangerous step on entry

  • 4/10 Anonymous ( Giovane coppia) 

    il  24 febbraio 2007

    "Location was good for the theatre district. Staff were not attentive to our needs and were miserable! Check in/out was slow and I was asked if I had paid yet! Staff did not smile at all. The in room facilities were below expectations. Small bathroom, windows did not shut out enough sound, no hot water. Difficult to find from the outside as the signage was small/not obvious." (99221651)

    Modern looking

    Staff were miserable and unattentive. No hot water. Windows let far too much noise through for a London hotel. Room, including bathroom, was too small for the price paid.

    3 persone su 3 hanno ritenuto utile tale commento:

  • 9/10 Hanna lilienfeldt ( Gruppo di colleghi di lavoro) 

    da Odense , DK  il  23 maggio 2008

    Nice, newly renovated, stylish room

    Some noice from the street - so I had to have the window closed during the night

  • 5/10 Anonymous ( Gruppo di amici adulti) 

    il  21 maggio 2008

    "The hotel is very central but has no atmosphere. Staff were ok but not best helpful when we arrived early and asked about early chek in. When we got in the room it was tiny with just enough room to get round the bed. Three long black hairs in the bath, not ours apart from that seemed clean." (97400578)

    Central Position

    Tiny Room, No early check in.

  • 8/10 Anonymous ( Gruppo di amici adulti) 

    il  18 aprile 2008

    Central location, easy access to tourist attractions

  • 7/10 Chian sandy ( Coppia adulta) 

    da Shanghai , China;CN  il  18 febbraio 2007

    "Size of the room" (99750388)

    Location and free internet

    Room is too small not spacious enough

    2 persone su 2 hanno ritenuto utile tale commento:

  • 6/10 Anonymous ( Giovane coppia) 

    il  8 gennaio 2008

    "Good room. A one off human error spoilt the occasion . The champagne was not in the room on arrival as ordered. Otherwise the room was excellent and the loaction perfect." (97726776)

    Location

    They did not supply me with the champagne that came with the package. Error made at reception

    3 persone su 4 hanno ritenuto utile tale commento:

  • 5/10 Anonymous ( Viaggiatore solo per lavoro) 

    il  6 marzo 2008

    Centrally located

    Very cramped room with no windows

  • 7/10 Anonymous ( Giovane coppia) 

    il  5 marzo 2008

    "The hotel was in a superb location - close to all theatres and main attractions/night life and shopping. the staff were friendly and the room was comfortable with TV and Internet." (97193610)

    Nice and comfortable.

    The bathroom was fairly small and no bath

  • 3/10 Daniel ( Viaggiatore solo per lavoro) 

    da Bury st edmunds , United Kingdom;GB  il  12 novembre 2006

    Location on Shaftesbury Avenue

    Tiny, windowless room with a radiator that clanked and whooshed all night. Staff were unable to rectify this, or provide another room.

    2 persone su 2 hanno ritenuto utile tale commento:

  • 10/10 Kathryn ( Famiglia con figli piu' grandi) 

    da Hove , GB  il  28 febbraio 2008

    "The aspect of the room." (97560046)

    It was clean and modern, excellent value for money considering it is in the centre of London

    The room was a little small.

  • 7/10 Anonymous ( Viaggiatore solo per lavoro) 

    il  19 febbraio 2008

    Location

  • 9/10 Anonymous ( Viaggiatore solo per lavoro) 

    il  13 ottobre 2006

    central to London sights

    Chiming Clock outside did not make sleep easy

    2 persone su 2 hanno ritenuto utile tale commento:

  • 9/10 A j ( Giovane coppia) 

    da Mold , GB  il  25 settembre 2007

    "Can't fault the hotel at all. Very clean room and public areas, friendly, courteous and helpful staff and the location was great for the event we were attending - 5 minutes walk away. Transport links were also very good with Leicester Square Tube station 5 minutes walk away." (97054539)

    Location - good for tube links, good for shopping and nightlife, good for eating

  • 7/10 Anonymous ( Gruppo di amici adulti) 

    il  1 giugno 2007

    "Overall our stay at the hotel was pleasant, the staff were very polite and helpful, I would stay there again." (99339096)

    The accommodation was very modern and had everything you needed in your rooms

    The beds are very close to the dressing table and kettle

  • 8/10 Anonymous ( Coppia adulta) 

    il  18 aprile 2007

    "We did feel that our stay was spoilt by the noisy location. However, your very friendly and efficient staff moved us to another room for our second night." (99231416)

    Room was well decorated; clean and comfortable.

    Noisy location on first floor.

  • 9/10 Anonymous ( Viaggiatore solo per piacere) 

    il  25 marzo 2007

    The hotel was quiet and the staff was very helpful.

    No issues on this visit

  • 8/10 Gemma ( Coppia dello stesso sesso) 

    da Finchley , United Kingdom;GB  il  16 aprile 2006

    modern style of room

    very small room. entertainment facilities not working efficiently ie radio, internet

    1 persone su 1 hanno ritenuto utile tale commento:

  • 7/10 Richard ( Viaggiatore solo per lavoro) 

    da Bristol , United Kingdom;GB  il  16 gennaio 2007

    Very comfortable bed; stylishly decorated room; friendly staff; hotel situated 30 seconds walk from Chinatown & Leicester Square!

    Room was a tad on the small side; many of the TV channels did not work.

  • 10/10 Anonymous ( Coppia adulta) 

    il  4 gennaio 2007

    "This hotel is so conveniently positioned. It is right in the heart of theatre land and only a few minutes walk to Leicester Square, Regents Street etc. I would highly recommend this hotel for anyone coming by train the stations are close by and therefore making access easy rather than you have to walk for ages with your luggage. The rooms are very clean and spacious" (3304083732)

    A very spacious room. We thought the fresh fruit in the bowl was a nice touch.

  • 7/10 Kirstie ( Viaggiatore solo per lavoro) 

    da New york , United Kingdom;GB  il  8 aprile 2006

    "As above, on future stays, I would certainly request a middle/back room because of the noise levels of the street below." (3304321681)

    The decor was very modern and up to date. The fruit bowl and refreshments on arrival to the room was excellent. The breakfast the following day was very adequate and enjoyable.

    I had been placed in one of the front rooms overlooking Shaftesbury Avenue and unfortunately this proved extremely noisy for most of the night, including buses stopping at the bus stop directly outside and rubbish collection trucks tipping recycled glass bottles into the back of their wagons on numerous occasions. Also, the hotel was rather too hot temperature wise and due to the noise of traffic outside, I was unable to leave a window open.

    1 persone su 1 hanno ritenuto utile tale commento:

  • 7/10 Anonymous ( Giovane coppia) 

    il  2 novembre 2006

    Location

    Room temperature too high

  • 9/10 Anonymous ( Viaggiatore solo per piacere) 

    il  2 settembre 2006

    "très bon rapport qualité prix et situation idéale au centre de Londres" (3305260197)

    Ajout d'une imprimante au poste d elibre accès internet

  • 8/10 Simon ( Coppia adulta) 

    da Hayling island , United Kingdom;GB  il  28 agosto 2006

    Very handy for/close to theatres, clean and comfortable with efficient helpful staff

  • 3/10 Howard ( Viaggiatore solo per piacere) 

    da Heathfield , United Kingdom;GB  il  4 luglio 2006

    "The hotel was extremey over-priced for the quality on offer. The check-in was extremely slow. One member of staff on the desk, who spent more time talking to other staff on the 'phone than dealing with a queue of customers. She showed no empathy or interest in her quests - we were in the way. The process took some 15 minutes, and there was only 1 other quest in front of me. The room (105) was next to the restuarnt down the road, and you could hear all the clatter going on - not something I'd expect for £239 for one night. the mini bar was a small firdge with noting in - other than water, and was not even cold. The room was small and airless. whilst it was clean, the carpets were clearly old and in need of replacement. Overall you are not even coming close to meeting customer expectations with the price tag. Dreadful value for money" (3304951788)

    Nothing

    Please see below

  • 5/10 Anonymous ( Altro) 

    il  29 aprile 2006

    "it was clean breakfast good internet did,nt work" (3304576624)

    location

    value

  • 9/10 J ( Giovane coppia) 

    da Worcester , United Kingdom;GB  il  6 aprile 2006

    "Our stay was brilliant mostly because the hotel staff upgraded our room for free and we had a four poster room which was fantastic." (3304228026)

    The hotel was absolutely perfect and in the best spot for exploring all of London.

    N/A

  • 10/10 Anonymous ( Gruppo di amici adulti) 

    il  18 marzo 2006

    "Excellent can't really fault my stay here at this hotel and I would highly recommend this hotel to all my friends and family." (2994613)

    The location was great, so near all the attractions. The hotel was lovely and clean and very friendly staff. The room was very peacefull,very relaxing and comfortable.

  • 4/10 Alan ( Coppia adulta) 

    da Leicester , United Kingdom;GB  il  15 febbraio 2006

    "Room - reasonable size but none of the electronic remote controls worked. Bathroom minute (no bath) which for £175 per night is not value for money. As might be expected extremely noisy until around 3.00 a.m. (started raining!) but that is the drawback of the excellent location. Not up to Best Western standards generally." (3304129845)

    Location

  • 8/10 Anonymous ( Giovane coppia) 

    il  31 gennaio 2006

    "I would have preferred more pictures of the hotel and rooms online." (3304167728)

    They gave us a free upgrade on arrival to a beautiful room with a four poster bed which was fantastic!

    Not 1 taxi driver knew where you were on Shatfsbury Avenue!

  • 10/10 Anonymous ( Altro) 

    il  22 giugno 2007

    Very central and accessible to all ammenities

    0 persone su 1 hanno ritenuto utile tale commento:

  • 10/10 Adrian ( Giovane coppia) 

    da Derby , United Kingdom;GB  il  14 aprile 2006

    "Excellent position, only five minutes from a tube station and about the same distance to excellent shopping: Carnaby and Regents Street and Oxford Street. Endl;ess choice of restaurants and bistros, catering for all tastes from all corners of the earth. As soon as you enter the hotel, you get an excellent impression immediatley, with it's modern airy feel. Staff very friendly and I'm sure would have bent over backwards to help with any problems, but we didn't have any. Room was luxurious, fresh fruit and flowers being placed in the room prior to our arrival. Breakfast was excellent, will a full choice available. I saw the gym, which was well stocked with modern equipment, but after the amount I had for breakfast, it wasn't a good idea. I will be using again and would highl;y recommebd this hotel to anyone who likes their hotel to be of a high standard and a reasonable price." (3304461530)

    Choosing the romantic package to add to our weekend, the site of the four poster bed really set the mood for the trip. Excellent room, even down the tv in the bathroom. Bed was so comfortable we didn't want to leave. I will be using the hotel again.

    Everything was above my expectations

    1 persone su 2 hanno ritenuto utile tale commento:

  • 9/10 Kobus ( Viaggiatore solo per piacere) 

    da Thabazimbi , South Africa;ZA  il  28 dicembre 2006

    Friendly and helpful staff

    0 persone su 1 hanno ritenuto utile tale commento:

  • 8/10 David ( Viaggiatore solo per piacere) 

    da Ross on wye , United Kingdom;GB  il  30 novembre 2006

    Good location,nice refurbished room bit on the small side but very practical,friendly staff, for my leisure purpose of visiting london i couldnt fault it.

    small room but you cant have it all

    0 persone su 1 hanno ritenuto utile tale commento:

  • 5/10 Steven ( Viaggiatore solo per piacere) 

    da Mcgregor , Canada;CA  il  29 agosto 2006

    "I previously stayed here in April 05. My main reasons for choosing this hotel is for its proximity to the theatre district. The staff tries to accomodate, but fails. The North american adaptor in my room was not functional and had to wait 30+ minutes for a replacement that did not work. the staff could not tell me where to purchase a tourist power adaptor, nor did they have one available. for the location, this place is great - 99 pounds was fair, compared to other hotels ... if you're a single traveler, this place is fine." (3305232348)

    proximity to theatre district and free wi-fi internet

    concierge called me an off-license cab that got me lost and overcharged - not impressed

    0 persone su 1 hanno ritenuto utile tale commento:

Le opinioni espresse sulla pagina sono opinioni personali dei clienti e percio` non necessariamente rappresentano le opinioni di Active Hotels. Il sito Active Reservations o dei nostri Partners. (Sui le rivisioni degli Hotel).

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