Waverley House Hotel, London

130 - 134 Southhampton Row, Bloomsbury, London, WC1B 5AF
3

Beste keus op het gebied van driesterrenhotels in Central London - als u nu reserveert, dan bespaart u veel geld! Het hotel is ideaal gelegen in het West End en... more

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£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 John ( Jong paar) 

    van Street , GB  op  27 augustus 2008

    "we couldnt have wish for a more pleasant place to stay and very helpful staff." (107127589)

    everything was pleasant about my stay in this hotel.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  8 september 2008

    "GOOD" (107298737)

    STAFF VERY HELPFULL

    LIFT WAS FILTHY

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  25 augustus 2008

    "Will consider this hotel as my Central London base when there (frequently) on business." (107172366)

    Well located and near a good range of everyday shops and restaurants. Surprisingly quiet for such a busy, central location. Quiet air conditioning unit - they do exist!! Very good value for money.

    None really. Although not as recently decorated and refitted as other hotels, everything was clean and worked - it is what you would expect for the price.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Linda ( Man/man of vrouw/vrouw paar) 

    van Nottingham , GB  op  2 september 2008

    "Very pleased would stay again" (107120634)

    Qverall a pleasant stay and the staff were helpful and friendly. The room was very clean.

    The lift was a bit dirty

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  21 augustus 2008

    "Overall I was satisfied and would happily return to the hotel" (107179937)

    Good location, clean adequate bedroom and other public rooms, breakfast good. Service generally good.

    TV didn't seem to work

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Albert ( Volwassen paar) 

    van Velden , NL  op  21 augustus 2008

    "I can recommend this hotel. Central for all sights. Good possibilities to eat and drink in the same street. Value for money. 5 min. to British museum, 15 min. to Covent Garden (on foot, that is, Leicester Square" (107277321)

    everything fine. Good hotel,quiet at the back, very low noise level, Good beds. Great bathroom. Enough space (also cupboards).Everyday a bottle of fresh water would have been nice. Good breakfast and service. Centrally situated for all visits, sights

    The sausages and whipped (not scrambled) eggs were terrible. Rest of breakfast fine, including services

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  19 augustus 2008

    clean, convenient, inexpensive, quiet (had a back room)

    Shower difficult to operate

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  9 augustus 2008

    "Enjoyable stay. Stayed before and would do again. Have recommended hotel to friends." (97814985)

    Good,clean, well equiped rooms. Helpfull, friendly staff. Good overall atmosphere. Excellent location.

    Some breakfast items could be improved, especially sausages.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  18 juli 2008

    "Okay, not so bad that I'd never stay again but not so good that I am very keen to either." (108018298)

    Fairly handy location, the restaurant where doors to the outside concertinered up allowing a very nice 'airy' feel to breakfast. Could provide tube map instantly.

    The bed was hard, the air con practically non effective, pre-arrival - the receptionist could not direct me to the hotel even when I said I was on Woburn Place at Russell Square ie less than 100 metres away on effectively the same road!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  16 september 2008

    "Very pleasant" (107214889)

    The room was very clean and comfortable Breakfast buffet was excellent The reception staff were very efficient

  • 9/10 Joan ( Groep collega's) 

    van Stockholm , SE  op  20 mei 2008

    "I will return in a heartbeat! London hotels can be insanely expensive and this was extremely reasonable for such a great location. The staff was always available and friendly in helping me with anything I needed. The lobby and bar restaurant were bright and attractive and the whole place was very clean and comfortable." (97204603)

    Fantastic location, friendly staff, very cute hotel!

    I didn't get a hot shower :(

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Tuire ( Solo zakenreiziger) 

    van Espoo , FI  op  27 mei 2008

    "For an Eglish hotel this hotel was good, but comparing to standars in Europe level was fair. I found it problematic that I was'nt allowed to pay my hotel room on arrival, even tha I was willing to. Then due to pre-autorisation we hade major problems with paying on credit card." (97305044)

    Nice and clean bathroom

    Carpet in hotel room.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Julia ( Vriendengroep - volwassenen) 

    van Newmarket , GB  op  21 mei 2008

    "All in all we were very pleased with our stay at the Waverley. We would definitely stay there again if we were visiting London." (97630774)

    The friendlyness of the staff at reception - we were upgraded free of charge as they had no triple rooms left - even better as we were there celebrating my 40th birthday.

    Lack of hot water in the shower in the mornings and the hairdryer tubing was split so it was unuseable

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  5 augustus 2008

    "Good." (107109338)

    Comfortable, clean & well located hotel.

  • 9/10 Robert ( Volwassen paar) 

    van Great yarmouth , GB  op  3 augustus 2008

    "A good value for money stay, sensibly priced. Good restaurant/bar facilities." (107294358)

    The staff, especially at the reception desk, are very friendly and helpful.

    A few of the catering staff struggle to understand English.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  15 mei 2008

    "We ordered a tripple room ensuite for 3 male adults. We were expecting 3 single beds, but got 1 single and 1 double. We also had to ask for an ekstra cover for 1 person to the double bed. No big problem but unnecessary when 3 male adults are staying together." (97694924)

    Nice room, perfect distance to the city center.

    The staff in the breakfastroom didn't ask us if we wanted coffee or tea and toast. We had to ask for it.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Rolf ( Groep collega's) 

    van Kristiansand , NO  op  24 juli 2008

    "Good. Not sure about the man in the reception at nights... Othervise OK!" (108021690)

  • 3/10 Sally ( Solo zakenreiziger) 

    van Birmingham , GB  op  13 mei 2008

    "I would like the hotel to have offered at least a 50% discount on the room because there was no hot water on both nights. I could only convince the staff to take 15% off. I also saw staff booking people into rooms for multiple nights but not telling them about the hot water situation - when the staff had no idea whether or not it would be fixed." (97896462)

    Location

    No hot water for two nights.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  16 juli 2008

    "Extremely good" (108061895)

    Everything was good.

    Can't think of any.

  • 10/10 Nicholas ( Solo zakenreiziger) 

    van Ashton under lyne , GB  op  6 mei 2008

    It was very clean and there were the little touches that you rarely see in hotels of calibre any more.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  1 juli 2008

    "pleasant and relaxing" (97099126)

    hotel was clean and central to where we wanted to be. Staff were pleasant and helpful.

    no wake up call or morning paper offered

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  3 mei 2008

    "The traffic noise was the main problem." (97384220)

    Excellent decorative state, clean, tidy, high quality furnishings, all facilities in working order.

    My room faced the street, and I was disturbed by traffic noise. No free internet access. Shower controls not up to standard of rest of hotel (mixer from bath taps).

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  28 juni 2008

    Good location

    Room was very noisy, bad internet connection

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  29 april 2008

    "I don't recommend this place to any one looking for a service with this room rate. I found many other hotels with lower rates and better services." (97716538)

    The overall experience was not that good, hotel needs to improve the condition of its furniture and facilities.

    Housekeeping never show up, room doors make too much noise when it close which wake any one up from sleep. Any one can easily hear people in other rooms, which is very disturbing

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Lubhaya ( Familie met oudere kinderen) 

    van Wolverhampton , GB  op  17 juni 2008

    "The stay was short...I would come again. " (97730694)

    I found that the staff were pleasant and helpful...the room was clean and tidy ..there were plenty of refreshments ie tea,coffee, water etc. There was also air conditioning..bathroom was clean too.

    No bad points during this visit. We had to pay for parking at another hotel which I had not been made aware of. There should be some parking concessions made.

  • 8/10 Anonymous ( Ander) 

    op  25 april 2008

    "Only one night but would return and use again." (97672287)

    Close to City Free Wifi from neighbouring "office" Comfortable room and bed Cheap car park close by "Imperial"

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Maureen ( Volwassen paar) 

    van Ebbw vale , GB  op  9 augustus 2008

    "Had a great time in London and the weather was glorious the two days we were there. Hotel was so easy to get to as well." (107204002)

    Everyone was so helpful and friendly. Room was roomy and clean. Liked the late breakfast idea and that we could leave our luggage at hotel until later that day.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Gareth ( Solo zakenreiziger) 

    van Bristol , GB  op  15 juni 2008

    "Excellent value for a central London hotel with ensuite facilities." (97423817)

    Very friendly staff and the room was spotlessly clean, with crisp bedlinen and fluffy white towels. Double glazed windows kept the room quiet and airconditioning worked well. Restaurant and bar both available on site and good value.

  • 4/10 Alan ( Volwassen paar) 

    van Manchester , GB  op  24 april 2008

    "am sorry but me the wife did not enjoy our stay at the hotel on Southamton Row London for a few reasons. The bed was very tatty looking on the uncovered bases, the carpet in the room was not very clean as we had flee bites the next morning but the braekfast was nice & i went out early to get milk for coffee as there was no one at the reseption to ask for any & found out that the houtel a few doors down had better facilities & rooms which i asked to see before staying & it was cheaper too. It was £125 per night as where the waverley was £159 & did not feel we had our monies worth. We will not aray at any of those hotels again . We had better for less in alot of hotels but that place was horrible & well over priced Infact i had better when i stayed in a shared room in a hostel years ago. Yours soncerly Alan johnson" (97247214)

    it was virtually central

    the price for what we had

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Richard ( Ander) 

    van Falkirk , GB  op  6 juni 2008

    "Disapointed." (97512361)

    Availability

    Check out was a nightmare. Staff rude and appeared untrained.

  • 5/10 Anonymous ( Solo vakantieganger) 

    op  19 april 2008

    "The road noise was too loud, I am unsure whether this was due to inadequate double glazing or whether I would have expected the TV to also have teletext as a basic. The TV my room did not have this. Based on the above 2 comments alone, I thought the room rate for one overnight stay was too high" (97068950)

    fairly close to the nearest underground station

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Jon ( Solo vakantieganger) 

    van Oslo , NO  op  3 juni 2008

    "Pleasant stay in a nice hotel." (97812683)

    Helpful staff. Clean room with a good bed. Convenient walking distance to many places of interest.

  • 3/10 Trisha ( Solo vakantieganger) 

    van Nottingham , GB  op  18 april 2008

    "As mentioned above ,the Hotel was in a good location for me,but your facilities is left to be desired,on the net the agency sold it as if it was a beautiful Hotel in Bloomsbury,and such an upmarket place,I really did'nt find that,if I knew that it was such a place I would not of booked it." (97755827)

    I did'nt like anything about the Hotel

    Checking in was poor,the girl hardly spoke to me,the room was horrible for that amout of money I paid,the furniturs was old and nasty,the radiators did not work,the room was freezing,the showers did not work properly,the water was tepid in the beginning of my shower,then went very cold suddenly,the breakfast was horrible,every thing was cold,the staff at breakfast could'nt understand what I was asking for,just a pot of HOT WATER--

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  16 april 2008

    Soft furnishing in hotel very nice. beds very comfortable, beverage facilities good, good English breakfast.

    No hot water on the Sunday morning, apologies were non existent. Do not like your paying the bill procedure we do not like having to give out pin number 3 times this is the first hotel that we have stayed at that the system works like this, think you should change it.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  16 april 2008

    "The hotel itself was in a perfect spot for the Westend, Theatreland and Knightsbridge. The general stay was comfortable overall" (97776467)

    The staff were friendly

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 David ( Solo vakantieganger) 

    van Lund , SE  op  9 april 2008

    "1)Too hot in the room - the floor of the bathroom was too hot to stand on and this heat affected the bedroom 2) The TV didn't work - it was Ok when I came but wouldn't turn on in the evening 3) The air fan didn't work to cool down the romm" (97080360)

    Cenral, easy to book, good breakfast

    1)Too hot in the room - the floor of the bathroom was too hot to stand on and this heat affected the bedroom 2) The TV didn't work - it was Ok when I came but wouldn't turn on in the evening 3) The air fan didn't work to cool down the romm

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  8 april 2008

    "Generally OK but you need to sharpen up the service at breakfast so that food emerges hot and fresh when its needed" (97449446)

    IT WAS FUNCTIONAL AND CLEAN THE BED WAS VERY COMFORTABLE

    THE TV DIDN,T APPEAR TO WORK

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  8 april 2008

    "The hotel was friendly, breakfast was excellent. Evening meals were very average (fish and chips was awful). Overall appeared nice and clean," (97516507)

    The room nice and clean apart from some stains on the curtains and side of the bed. It was quiet and peaceful

    The bed was very hard

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Steve ( Volwassen paar) 

    van Knaresborough , GB  op  6 april 2008

    "Your basic tourist hotel, I suppose, but with two differences - great, helpful staff and free newspapers on the plus side and one of the worst bathrooms we've used for years on the other - ancient shower, no hot water for the person who showers second! I guess you pays your (London) money and takes your choice." (97159956)

    Location and staff were very good

    Bathroom appalling for these days and the price

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Solo vakantieganger) 

    op  14 mei 2008

    Location

    State of the room/bathroom

  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  2 februari 2008

    "Good location, communal rooms in the hotel were of a high standard, but the bedrooms and in particular the bathrooms needed some updating. Breakfast was good. The staff were friendly, apart from in the bar." (97670519)

    We were able to check in 3 hours earlier than expected. The staff at reception were very friendly and knowledgeable. The hotel was in a good location.

    The shower didn't work properly- it was impossible to get the right temperature, and the shower door fell off every time we pulled it open or shut. The bedrooms were noisy, you could hear the other guests in their rooms and bathrooms.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Nigel ( Solo zakenreiziger) 

    van Accrington , GB  op  8 augustus 2008

    "Good, 12.00 checkout was better than expected" (107297029)

    Staff were helpful, hailed me a taxi. Breakfast good.

    I thought that I had paid on the internet on my credit card, and then had to pay using another card on leaving.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Colin ( Volwassen paar) 

    van Ely , GB  op  22 maart 2008

    "We had all the information we required and were more than satisfied" (97175947)

    It was so central for all we required

  • 8/10 Ruth ( Vriendengroep - volwassenen) 

    van Kelso , GB  op  19 maart 2008

    "Clean adequate room, good breakfast, very helpful friendly staff. very good value for money for London - good location - 2 mins from tube and British Museum very close." (97121977)

    Single rooms available therefore cheaper

    no bath in my single room although there was a shower

  • 9/10 James ( Vriendengroep - volwassenen) 

    van Plymouth , GB  op  23 februari 2008

    "Easy to find and located close to restraunts and bars. Car parking close by, but would've liked to have been informed of this on the website. The staff were very polite and curteous. We very much enjoyed our stay and would definately consider returning in the future." (97808883)

    Thick dark curtains, quiet and comfortable room.

    Shower could do with modernising, some furnature was a little worn.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  21 februari 2008

    "I enjoyed my stay here very much and would certainly return again." (97894660)

    Location and price were the two biggest values for me. The hotel is within walking distance to major London attractions. The room was small but comfortable for one person. The staff was friendly and accommmodating.

    There was really nothing to dislike. I marked fair in the question about equipment only because the down function for the lift on the 6th floor was out of order. But it was not a major inconvenience once one realized one could simply press up to call the lift. The only other thing I would mention is something really out of the control of the hotel: the noise on the streets on Saturday and Sunday nights. Perhaps quicker calls to the authorities would be helpful to stop the inebriated young men from shouting at the tops of their voices --

  • 8/10 Sandra ( Man/man of vrouw/vrouw paar) 

    van Basingstoke , GB  op  12 februari 2008

    "We thought it was very good value for money, very nice clean room, good breakfast and good location." (97283743)

    A very central location for us without being noisy at night. Our room was very nice, lots of space and nicely decorated. Good breakfast

  • 7/10 Gordon ( Solo vakantieganger) 

    van Oswestry , GB  op  9 februari 2008

    "Have stayed before, and satisfied overall." (97010138)

    Facilities as expected

    Lighting inadequate due bulb over desk not working

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  9 februari 2008

    "Lets put it this way... if its just for one or two nights and for the location, its acceptable if you could close one eye on details such as cleanliness etc ( Its not horrendously dirty but certain things that are expected compared to other 3 star properties are not there). For longer stays, I'd go somewhere else." (97228146)

    The location is definitely a huge plus. Service was ok but could be better and I've noticed that it depends on the mood of the staff at that particular moment. Great that they served breakfast till 11 am.

    Cleanliness is definitely an issue. The hotel should either get a more powerful vacuum cleaner or they should change the carpet (definitely overdued), window difficult to close after opening; remote control is no longer sensitive (really need to press very hard to get it working; Linens were fresh but there were alot of hair of different lengths sticking on it( should probably rinse out the washing machine that they are using); Temperature regulator of shower is not optimal; tea, coffee etc were not replenished on the second day; New matresses are overdued (I could feel the springs the whole night and had problem sleeping in it).

  • 7/10 Anonymous ( Volwassen paar) 

    op  2 februari 2008

    Good bathroom facilities, comfortable beds, excellent breakfast, proximity to British Museum and Oxford Street

    decor of room/colour scheme - a bit depressing and dark

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