The Royal Trafalgar - A Thistle Hotel, London

Whitcomb Street, Trafalgar Square, London, WC2H 7HG
3  

Een modern hotel dat gelegen is op een uitstekende en rustige locatie, in het culturele en geografische hart van Londen. Dit hotel met 116 kamers, waarvan 80 ka... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
7/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Jeremy ( Volwassen paar) 

    van Comber , GB  op  16 januari 2008

    "I have stayed in this Hotel for a number of years now and like its convenience to both Picadilly at the top of the street and Leicester Square at the bottom of the street. Because it is situated in a side street there is no noise outside and thus makes for a good nights sleep.The beds are comfortable and firm.The food is well prepared and tasty. The staff are helpful and friendly.This is a good value for money hotel and we always enjoy out stay." (97675232)

    Central location but very quiet. The staff are friendly and efficient.

    Nothing

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  22 september 2008

    "Hotel is in a good location, Room Mini Bar was listed among room facilities but not available. The staff were excellent. Paint was peeling in some sections of the room" (107266118)

    Location, Friendly staff, Good food

    Sports channels not available in room, smell in corridor on 6th floor, no printing facilities for guests

  • 7/10 Julie ( Jong paar) 

    van Northampton , GB  op  26 augustus 2008

    "Polite and friendly reception staff" (107136965)

    Location for Prince of Wales theatre and closeness to Trafalgar Square

    Couldn't open any windows in the room

  • 9/10 Anonymous ( Volwassen paar) 

    op  19 augustus 2008

    "Really good" (107114586)

    Overall, we were delighted with the hotel, and the staff were lovely, extremely helpful.

    The only thing which was disappointing was breakfast on our second (and last) morning. There was not nearly enough hot food and everyone was having to go to and from the buffet for one item at a time as it came through, which made for a very strange meal. Breakfast the first morning was brilliant, though!

  • 7/10 Federico ( Jong paar) 

    van Bruino (to) , IT  op  15 augustus 2008

    Posizione in centro città ottima ai servizi

    stanza un po troppo piccola

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  14 augustus 2008

    "very good" (107125870)

    location - central, close to my destination upgrade offered with out asking ggod quality breakfast

  • 4/10 Rachel ( Vriendengroep - volwassenen) 

    van Southend on sea , GB  op  14 november 2007

    the beds were comfortable

    the room was very outdated, very small for a twin room. the bathroom again was very outdated, with tiles missing on the floor. The cupboard doors were falling off.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Alan ( Solo zakenreiziger) 

    van Freiburg , DE  op  3 augustus 2008

    "Very good - it is hard to find a reasonable, quiet quality hotel in London" (107123791)

    Location, quiet, good quality, good price

  • 8/10 Anonymous ( Volwassen paar) 

    op  1 augustus 2008

    "Had a good stay in this hotel and would recomend to others for the location, staff helpful and breakfast very good. " (108040628)

    well placed in central london, breakfast good. staff helpful and hotel kept clean .

    rooms small and had to ask for room with air con as not all rooms have this, confirm this when you are booking. Staff gave us a room with air con without any problems.

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  5 juli 2008

    location

    no means of making tea coffee in room computer down at reception!

  • 7/10 Anonymous ( Ander) 

    op  30 juni 2008

    "Has great potential to be great but typical large chain hotel syndrome, understaffed by probably badly paid staff and not well managed." (108084261)

    Check-in staff were very good and curteous, good location for westend..

    Room service was not good, had to chase breakfast, when it arrived orange juices were apple juices (apparently they ran out!!!) and two teas were only one tea, croissants were stale. Only one barman at the bar during busy evening..

  • 10/10 Julie ( Ander) 

    van Manchester , United Kingdom;GB  op  29 november 2006

    "I found the hotel staff to be friendly and helpful, the hotel was very clean. This is the second time I have stayed at this hotel as it is in a convenient location for theatreland." (3305115631)

    Convenient location

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Peter ( Jong paar) 

    van Flaxton , GB  op  24 juni 2008

    "I have no review as we didn't end up staying there." (99245782)

    There were no good points.

    Upon my arrival at the hotel we were told that, due to a computer glitch, there were no double rooms available so we didn't end up staying there.

  • 9/10 Anonymous ( Volwassen paar) 

    op  30 mei 2008

    "Excellent central location. Nice quiet bar." (97709519)

    Excellent and quiet central location

  • 6/10 Kristian ( Groep collega's) 

    van Helsinki , FI  op  9 mei 2008

    Location is good.

    Restaurant and bar service not good. No snacks or anything to eat after 21.45.The staff was not service minded.

  • 7/10 Anonymous ( Familie met oudere kinderen) 

    op  16 februari 2008

    "The staff are very helpful and friendly and the reception area is pleasant. The location is excellent for sightseeing. The bathroom lets the room down a lot and was very grubby." (97018030)

    The staff were very helpful and friendly. The reception area and bar are very nice. The location is excellent for sightseeing.

    The bathroom was very grubby and uninviting.

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  27 januari 2008

    room and service

    in room tv

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  12 december 2007

    "I would like to have known the size of the room before we stayed." (97207646)

    The location. Comfortable beds.

    Very poor quality for a four star hotel. Room was very small and breakfast was not included which is incredible seeing as we paid £200 for the room. Peolple checking in on the day had cheaper rooms with breakfast included. Service was very slow we waited over 2 hours for replenishment of our tea and coffee supplies and left before they arrived.

  • 10/10 Lynda ( Volwassen paar) 

    van Peacehaven , GB  op  21 november 2007

    Clean hotel and cosy room,efficient and friendly staff.Good location for theatre and shopping - Knightsbridge and Oxford Street.

  • 9/10 Lesley ( Ander) 

    van Ellesmere port, cheshire , GB  op  28 oktober 2007

    The room was a good size as were the beds!

    The breakfast.

  • 4/10 Jacqui ( Jong paar) 

    van Birmingham , GB  op  17 oktober 2007

    The reception was clean and staff very friendly

    The rooms smelled of smoke. The rooms are very dated. Furniture was tatty. One of the rooms we booked was too hot. Light bulbs flashing in both rooms.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  17 juli 2007

    "The one night stay was very good, the only complaint I have is the fact that when having breakfast in the morning, the service was a little on the slow side, with regard to getting tea, toast, and when the tea did arrive, we had to send the waitress back for milk." (97325183)

    The room was clean, the beds very comfortable, the air conditioning system, which in the summer is a boon and other hotels do not have this.

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  15 mei 2007

    location, cleanliness, helpful staff

  • 10/10 Anonymous ( Volwassen paar) 

    op  14 januari 2006

    "An excellent hotel with a first class service. Highly recommended." (3304087015)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  14 mei 2007

    "They had no record of my reservation, and said that they didnt recognise the booking. Fortunately, they made a new reservation, and honoured the price. Not good" (99818094)

    good price for central london. Good room. Breakfast included

  • 6/10 Anonymous ( Volwassen paar) 

    op  7 maart 2007

    "Hotel is in a good central location. It was ideal for us as we were attending the theatre. We booked a deluxe room, but it was very basic, albeit clean and tidy, and quite compact." (99417916)

    Hotel clean and welcoming. Staff friendly. Good location.

    We booked a deluxe room, but were very disappointed with the standard. That and the fact it was tucked away in a corner of the corridor.

  • 7/10 David ( Volwassen paar) 

    van Cheltenham , United Kingdom;GB  op  22 november 2006

    "Your quotation included VAT and newspaper. When chcking in no paper was offered and when checking out VAT was added." (99772525)

    Shower was ineffective - porr control over temperature meant only warm water.

  • 4/10 Anonymous ( Volwassen paar) 

    op  17 oktober 2006

    "Would like to have known the room size and when it was last decorated before congfirming the booking. The good thing about the hotel is its location." (99820317)

  • 5/10 Anonymous ( Groep collega's) 

    op  22 december 2005

    "Overall is okay. but need more of the facilities such as refrigerator in the room eventhough it's winter season as guest might needs to store drinks, fruits and milk." (2959204)

    easy access to places. Not so crowded but still in the centre of activities.

    breakfast (more selection & daily change.)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Guy ( Solo zakenreiziger) 

    van Kenninghall , United Kingdom;GB  op  24 juni 2006

    "Good central location but as a conseqeunce you pay more and get less. Hotel is dated and a little shabby. Had a twin room on the 4th floor - adequate but no air-conditioning. Although there was a window that opened it was too noisy outside to try and sleep with it open and therefore I had to sweat instead. Bathroom cramped and also dated but adequate. Other people's doors slammed really loudly although this seems a problem in most hotels." (3304890662)

    Central location.

    Dated, expensive and no air-conditioning in room. Breakfast not included in price.

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  19 mei 2006

    location was fantastic

    the hotel was dirty dungy and most definately not the five star thistle i have peviously stayed in !! very very disappointed

  • 6/10 Anonymous ( Volwassen paar) 

    op  18 mei 2006

    "Good position for site seeing,breakfast far too expensive, bathroom looked the same as when we stayed 20 years ago" (3304274303)

    Standard rooms were very standard

    Bathroom should be updated

  • 3/10 David ( Solo zakenreiziger) 

    van Glasgow , United Kingdom;GB  op  11 april 2006

    "Location of this hotel is good being just off the square itself. Rooms are OK, clean, good decor etc. No fridge and quite small, but still OK. Queue for checkin a no no (15 minutes! - 1 memeber of staff). Food was to die for, literally, it was horrible. I'd read a couple of reviews before going so new to body swerve the breakfast, but 1st night took the easy option of dinner in the hotel and regretted it. My advice, for breakfast, head straight across the street to Orsini's Sandwhich place. They were very friendly and all food looks quality. Their ciabatta's were exceptional and great value for money. For dinner, there are tons on places very close by. The best I tried was the Tex Mex place and the bottom of the street to the right (don't remember the name, great fajita's)" (3304446062)

    Location

    Food, Staff

  • 3/10 Jennifer ( Man/man of vrouw/vrouw paar) 

    van 5 thorncote green , United Kingdom;GB  op  20 maart 2006

    "I should have been told that there was no heating - I would not have booked Thistle. In 2006 in London I find this unacceptable." (3304328820)

    The location is very good, easy access to most places, enjoyed the walks very much

    I have kept the newspapers weather section for the two nights my friend and I stayed at Thistle and it was zero degrees overnight. There is no heating at all on floor 4 - it was extremely cold in the room, which made sleeping very difficult - I did try many times to turn the heating up as I had not been told that there was no heating. On the second night a porter installed a small heater in the room which did help. The hotel gave me a discount on the price but obviously this did not make up for the cold experience.Very disappointed with Thistle although I have stayed many times before obviously only in the summer

  • 6/10 Jean ( Volwassen paar) 

    van Chatham , United Kingdom;GB  op  12 maart 2006

    "Although we only stayed the one night the breakfast service was very poor. The waiters that served us were very slow,did not get our orders correct and did not seem to have the experience expected in a London Hotel." (3304240240)

    Although the room was clean, bright and very well equipt. We found it very small.

    The Dining/Breakfast Room

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  16 januari 2006

    transport.

  • 8/10 Anonymous ( Jong paar) 

    op  12 januari 2006

    "buona permanenza, ottima posizione dell'albergo, arrivateci dall'aereoporto con il treno non con il taxi" (3304020031)

    ottima posizione

    reparto per la colazione, deposito bagagli inadeguato, mancanza frigo-bar in camera

  • 9/10 Paul ( Volwassen paar) 

    van Beersel , Belgium;BE  op  11 januari 2006

    "Cet hôtel avait été choisi pour sa situation centrale proche des musées et pour son prix.Il a totalement répondu à notre attente" (3304067017)

    Situation extraordinaire, ideale, excellent rapport qualité/prix,

    Le petit déjeuner banal et monotone, pain pas trop frais

  • 9/10 Anne ( Familie met jonge kinderen) 

    van Scala , Greece;GR  op  10 januari 2006

    large room

    everything was good

  • 8/10 Yvette ( Volwassen paar) 

    van Biarritz , France;FR  op  30 december 2005

    "excellent emplacement, bon rapport qualité/prix" (3304032701)

    chambre spacieuse,personnel attentioné

    connection internet WI FI gratuite à disposition des clients

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  3 november 2005

    "The hotel was very centrally situated but quiet and had easy pedestrian access to restaurants, shopping areas and theatres." (2791355)

    Good standard in general.

    Breakfast buffet.

  • 4/10 Anonymous ( Groep collega's) 

    op  2 november 2005

    "We would like to have known they did not have a business center." (2853324)

    The room was clean. The location was very good.

    We expected an environment which we could use the internet, but it turned out they only had 1 PC in the lounge that was not accessible at the moment most needed. The staff were incapable of adjusting the PC environment. It would not be considered a preferable environment for a business stay.

  • 8/10 Ralph ( Volwassen paar) 

    van La petite blaye , United Kingdom;GB  op  1 november 2005

    "Overall, good value. Well sited for theatreland, with easy connections to all other tourist attractions. Check in was unfortunate. As we arrived early, we did not expect the room to be ready and where asked to return at 14.00. We returned at nearly 15.00, but room still not ready. Receptionist dealt with the problem very efficiently, but it shouldn't have happened in the first place. Would certainly return to this hotel again." (2721010)

    Ideally located for both theatres and museums. Rooms where of good size, nicely furnished, well equipped and clean.

    Breakfast Area is too small for the number of potential customers that might require service in the same period of time. Food Breakfast catering.Always running out of things, plates, fruit juices (which was poor quality) and fried eggs like rubber

  • 2/10 Chris ( Solo zakenreiziger) 

    van Cramlington , United Kingdom;GB  op  31 oktober 2005

    "Don't expect a fast check-in or check-out; the hotel is seriously understaffed so it took 15 minutes each time. If you wish to complain then don't hold your breath for a duty manager; I waited over 30 minutes only to get a junior member of staff (they couldn't find the duty manager). The room was shabby and in serious need of some paint. The bed was lumpy and hard. The whole of floor 4 had a rather unpleasant smell. Avoid." (2879652)

    Its location

    They had one person on reception when I was checking in and out. Consequently I was kept waiting 15 minutes each time. Get more staff

  • 8/10 Kitty ( Volwassen paar) 

    van Maidenhead , United Kingdom;GB  op  30 oktober 2005

    "as a four star hotel with a good discount price in he area" (2879603)

    a big king size comfort bed

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 oktober 2005

    location and size of room

  • 5/10 Anne ( Familie met jonge kinderen) 

    van Sidney , Canada;CA  op  23 oktober 2005

    superb location

    I must say that the overall attitude of the staff was poor, there was little or no service , ie no help with bags or calling of taxis, we were travelling with a small child and would have appreciated a bit basic service,.I visit uk several times a year from Canada, and will probably not use this hotel again.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  23 oktober 2005

    "We stayed both Thristle Victoria & Trafalgar Square Hotel during our holidays in UK. When compared, Thristle Trafalgar Square is a modern & clean hotel with friendly & helpful hotel staff (Special thanks to Ms Elisabete Correia). With the convenient location, we can go to the shopping areas (Piccadilly Circus, Oxford Street, Regent Street), dinning areas, including China Town, as well as the attractions, within walking distance. Of course, you can also take the bus or tube (subway) easily. We would like to recommend this hotel to leisure travellers, especially from Hong Kong." (2806411)

    A modern hotel with very convenient location and easy access to the most of the attractons.

    It'll create a better & more friendly feelings if all hotel staff can take the initiative to say, Good morning or Good evening to their hotel guest. Perhaps, it is due to the culture difference between UK & countries in Asia.

  • 9/10 Anonymous ( Volwassen paar) 

    op  23 oktober 2005

    "Having stayed at this hotel before, we chose it again because of its central location. The rooms generally are small, but we were lucky to get an upgrade. Although the room was no smoking, it HAD been a smoking room at some point and the smell was still there, but I don't suppose there's a lot can be done about that. Overall we enjoyed our stay and would go back." (2841226)

    For a London Hotel, the room was spacious. The hotel is very centrally located being only 100 yards from both Leicester and Trafalgar Squares, but not on a main street so hence no traffic noise.

    Definitely the breakfast situation. If you did not arrive early for breakfast then you had to join the queuing system.

  • 6/10 Anonymous ( Jong paar) 

    op  18 oktober 2005

    "Overall for Central London the hotel itself was good, however, I stay in many hotels all over the world and as a general point the service of the staff is well below par." (2818528)

    Clean and tidy room, spacious for Central London

    The reception service when booking in was poor, it took a long time despite there being just one person in front of us and one member of staff stood behind the desk did not even acknowledge we were there or help his busier colleague. Breakfast arrangements, manic is possibly the word I would use, very little attention to deatil or much in the way of organisation in the team down there.

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